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The Wilson Arms Whitby
Self Assessed 3 Stars Guest House
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Guest Rating: 3.9
See all 27 reviews
Beacon Way, Sneaton

Whitby, 

North Yorkshire, 


YO22 5HS,  United Kingdom
Average Guest Rating for The Wilson Arms, Whitby
Guest reviews for The Wilson Arms, Whitby are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.9
Friendliness:
4.4
Cleanliness:
4.3
Facilities:
3.5
Staff service:
4.3
Location:
4.2
Breakfast:
4.1
Guest Rating:
3.9
From 27 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Antje
Group of Adults
Stayed: Sep '18
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
1
Cleanliness:
4
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"Rather mixed experience"
Stayed for a night.… Read more
"Rather mixed experience"
Stayed for a night. Read less
Likes:
The newly refurbished rooms were a pleaseant surprise after a really not appealing exterior, the view from the top floor room was outstanding, and it's very conveniently located for Whitby!
Dislikes:
Absolutely terrible mattress - you could feel every single spring! *Instant* coffee for breakfast, yuk yuk yuk! Grumpy service in the morning. No information leaflet in the room. No WiFi.
Guest Review for The Wilson Arms, Whitby
Rod
Mature Couple
Stayed: Sep '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A good night away."
This was our first time away with our dog. We were all made very welcome, and our hosts were very thoughtful and considerate. The room had magnificent views over Whitby to the sea.… Read more
"A good night away."
This was our first time away with our dog. We were all made very welcome, and our hosts were very thoughtful and considerate. The room had magnificent views over Whitby to the sea. Read less
Likes:
All the facilities were very good. The evening meal was very good. The breakfast was superb, though the waitress was a little reluctant to tell us what was on the menu.
Dislikes:
Our bed had a thin mattress, and my wife could feel the springs through it which meant she had a poor night's sleep. The shower was excellent, but very noisy. There was no mirror in the bedroom.
Guest Review for The Wilson Arms, Whitby
Bridget
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Chilled place"
Overnight stay to meet up in Whitby with friends. The pub had a good atmosphere, breakfast was lovely and the room modern and clean.… Read more
"Chilled place"
Overnight stay to meet up in Whitby with friends. The pub had a good atmosphere, breakfast was lovely and the room modern and clean. Read less
Likes:
Staff really friendly. Lovely spot just a couple of miles from Whitby.
Dislikes:
Not really the pub was lovely inside. Improvement could be the outside space so could do with a better beer garden and maybe a swing for little ones.
Guest Review for The Wilson Arms, Whitby
Janice
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"A little gem that will be amazing once the renovations have been completed"
Overnight stay, we arrived late and were still offered dinner! not many places would do that. There are a lot of renovations going on which are partly done, the standard of these are extremely high an… Read more
"A little gem that will be amazing once the renovations have been completed"
Overnight stay, we arrived late and were still offered dinner! not many places would do that. There are a lot of renovations going on which are partly done, the standard of these are extremely high and would like to come back and stay again to see the finished product. Although I put the overall rating at 4 star this is because of the renovations, I expect to give a 5* on all aspects next time. Very friendly staff. Read less
Likes:
The friendliness of the staff, cleanliness and location
Dislikes:
None
Guest Review for The Wilson Arms, Whitby
Amanda
Mature Couple
Stayed: Apr '18
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
2
Breakfast:
2
"Disappointing"
Drove for 5.5 hours from Kent. No reception. Had to stand in the bar area for 20 mins before being taken to our room - excuse was she couldn't find our key. She should have had the key ready before op… Read more
"Disappointing"
Drove for 5.5 hours from Kent. No reception. Had to stand in the bar area for 20 mins before being taken to our room - excuse was she couldn't find our key. She should have had the key ready before opening for lunch since we had pre-booked and paid. No hairdryer in room. Stairs dusty. No customer service at all really. Doors banging downstairs until 11 pm and started again around 7am. Not very restful Read less
Likes:
The breakfast was nice although the juice jug was empty when we arrived and we had to ask for some juice and it would be nice to have some fruit available
Dislikes:
None
Guest Review for The Wilson Arms, Whitby
Caroline
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly comfortable stay"
This is a great hotel with good facilities great to have the bar with great evening meals which we enjoyed both nights of our stay. Quiet location. Hotel is in the process of modernization but is stil… Read more
"Friendly comfortable stay"
This is a great hotel with good facilities great to have the bar with great evening meals which we enjoyed both nights of our stay. Quiet location. Hotel is in the process of modernization but is still very comfortable did not disrupt our stay at all. Will definitely be back. Read less
Likes:
Friendly staff and very helpful
Dislikes:
None
Guest Review for The Wilson Arms, Whitby
Adrian
Mature Couple
Stayed: Jan '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Great Value quiet country pub, with easy access to Whitby and the surrounding areas."
My wife and I didn't know what to expect, as we booked the room unseen on the net. On arrival, there was clearly some renovation work going on, but this did not bother us as it has to be done at some… Read more
"Great Value quiet country pub, with easy access to Whitby and the surrounding areas."
My wife and I didn't know what to expect, as we booked the room unseen on the net. On arrival, there was clearly some renovation work going on, but this did not bother us as it has to be done at some time. The staff were very friendly and accommodating, and showed us to our room. It was a bit dated, but they are currently renovating, so it is due to be done up. We had dinner there and the food and drink were very good value and well presented. Breakfast was also good and included in the price. Read less
Likes:
Good location close to Whitby. Very friendly staff who went the extra mile to ensure that our stay was a good one. The pub had a proper country type pub feel to it, with roaring open fire and decor.
Dislikes:
Other than the decorating (which could not have been helped), if I am being picky, the cooked breakfast was all done in the deep fat frier, rather than being shallow fried, making it a bit too greasy.
Guest Review for The Wilson Arms, Whitby
Christine
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Home comforts"
Lovely weather helped and the evening meals were really good value.… Read more
"Home comforts"
Lovely weather helped and the evening meals were really good value. Read less
Likes:
Happy family atmosphere and nice quiet location with ample parking.
Dislikes:
None
Guest Review for The Wilson Arms, Whitby
Denise
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great five-day dog-friendly holiday in a wonderful old pub with rooms"
We stayed for five days to enjoy Whitby for the first time and to meet up with friends. We brought our dog with us.… Read more
"Great five-day dog-friendly holiday in a wonderful old pub with rooms"
We stayed for five days to enjoy Whitby for the first time and to meet up with friends. We brought our dog with us. Read less
Likes:
The staff could not have been more friendly and helpful. The room was clean and comfortable. The meals were superb. Our (well-behaved) dog was welcome throughout.
Dislikes:
None
Guest Review for The Wilson Arms, Whitby
Michael
Alone
Stayed: Apr '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Pleasant retreat"
Stayed overnight after being in Whitby… Read more
"Pleasant retreat"
Stayed overnight after being in Whitby Read less
Likes:
Relaxing atmosphere in a well serviced country pub.
Dislikes:
No
Guest Review for The Wilson Arms, Whitby
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