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The George and Dragon Hotel York
Visit Britain 4 Stars Inn
Hotel
Guest Rating: 3.8
See all 75 reviews
Market Place, Kirkbymoorside

York, 

North Yorkshire, 


YO62 6AA,  England
Average Guest Rating for The George and Dragon Hotel, York
Guest reviews for The George and Dragon Hotel, York are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
3.5
Friendliness:
4.5
Cleanliness:
4.0
Facilities:
3.7
Staff service:
4.4
Location:
4.3
Breakfast:
4.4
Guest Rating:
3.8
From 75 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Christopher
Young Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"The rooms need some renovation, matching furniture in them and clean them . Our room was very dusty"
It is too pricy for what you get. Also on the website an option came for double room including breakfast and dinner for a cheaper value however she chosen that one the price came more expensive per ni… Read more
"The rooms need some renovation, matching furniture in them and clean them . Our room was very dusty"
It is too pricy for what you get. Also on the website an option came for double room including breakfast and dinner for a cheaper value however she chosen that one the price came more expensive per night B&B
The room is very dated and not well decorated uncomfortable sofa and room and bathroom full of dust Read less
Likes:
The location
Dislikes:
The level of dust in the rooms
Glass door
Response from The George and Dragon Hotel:
So sorry that you experienced dust in your room, housekeeping standards are certainly taken very seriously, I have NO record of you making any complaint or indeed any comments to any of our team here, I really wish you had done so as it is always best to acknowledge a problem so that we can rectify it at the time. Our dinner, bed & breakfast rate are never advertised via any third partyweb site. You can always book DBB directly with us, as per all hotels these rates are often better value.
Guest Review for The George and Dragon Hotel, York
Jean
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Good Location"
Our room was very spacious, clean and quiet. Breakfast was very good with plenty of choice. Lovely dining room with very friendly and helpful staff.… Read more
"Good Location"
Our room was very spacious, clean and quiet. Breakfast was very good with plenty of choice. Lovely dining room with very friendly and helpful staff. Read less
Likes:
We had our Evening meal in the Restaurant which was excellent. We shall certainly stay again if we are in the area.
Dislikes:
None
Response from The George and Dragon Hotel:
Thank you very much for your kind comments. All the team here are always really delighted to read such positive reviews, we hope to welcome you back soon.
Guest Review for The George and Dragon Hotel, York
JOANNE
With a colleague
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"xxx"
xxx… Read more
"xxx"
xxx Read less
Likes:
xxx
Dislikes:
xxx
Response from The George and Dragon Hotel:
Thank you very much for your kind xxxx!!. All the team here are always really delighted to read such positive responses to a stay with us, we hope to welcome you back soon.
Guest Review for The George and Dragon Hotel, York
Kay
Family with older Children
Stayed: May '14
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
4
"OK for a short stay."
Uneventful. Had intended to eat in the hotel but went elsewhere when told we could only sit in the reception entrance if we wanted to have our dog with us. Didn't expect to be allowed in the restauran… Read more
"OK for a short stay."
Uneventful. Had intended to eat in the hotel but went elsewhere when told we could only sit in the reception entrance if we wanted to have our dog with us. Didn't expect to be allowed in the restaurant but surprised that this wasn't possible in the bar area. Corridors etc looked tired and in need of some attention Read less
Likes:
The size of the room. Breakfast choice was very good.
Dislikes:
TV wasn't much bigger than an iPad. Dogs not welcome in any area other than room. Shower facility very low pressure.
Response from The George and Dragon Hotel:
Thank you for your comments, it is always difficult to suit both pet and non pet owners? Whilst we are very customer focused we still have to be aware that not everyone wants a dog in public areas where food & drinks are being served. We have a fantastic reputation for our food, so I am genuinely sorry you felt unable to dine with us.
Guest Review for The George and Dragon Hotel, York
Richard
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Great base"
Very friendly staff,great base to tour the area… Read more
"Great base"
Very friendly staff,great base to tour the area Read less
Likes:
Nice & warm room,lovely breakfasts seved on a hot plate,
Great for touring the surrounding area.
Dislikes:
Would have been even better with a proper shower but not a huge problem.
Response from The George and Dragon Hotel:
Thank you for your kind comments, so glad you enjoyed your stay with us and that you felt it a warm friendly place to visit. As you say, some of our rooms have baths & a shower attachment over the bath this is because we have such variable water pressure due to the age of the building, 1730! and often insufficient pressure for full head height shower.
Guest Review for The George and Dragon Hotel, York
Thomas
Group of Adults
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Enjoyable Stay"
My wife and I recently spent two days at this hotel and had a very enjoyable stay. The accommodation is comfortable and spotlessly clean, the staff are extremely courteous and helpful. We were located… Read more
"Enjoyable Stay"
My wife and I recently spent two days at this hotel and had a very enjoyable stay. The accommodation is comfortable and spotlessly clean, the staff are extremely courteous and helpful. We were located in the garden room which was very quiet, no noise could be heard, so we had undisturbed sleep each night. Food is excellent and the wine selection much more than adequate. Drinks selection at the bar was wide and varied. All in all a very enjoyable stay. Read less
Likes:
Unfortunately on the morning of our departure one of our party suffered a medical emergency requiring evacuation by ambulance. The management and staff were very caring and helpful in assisting thanks
Dislikes:
None
Response from The George and Dragon Hotel:
Thank you very much for your kind comments. All the team here are always really delighted to read such positive reviews, and more importantly I am so glad that we handled your difficult situation so well. As the owner it is crucial that we have trained all the team to be aware of a guest's needs at such a stressful time. We hope to welcome you back soon so that you can have a more complete and happy ending to your stay.
Guest Review for The George and Dragon Hotel, York
Malcolm
Family with young Children
Stayed: May '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"A really nice, friendly and accomodating hotel"
Spent a long weekend near to York on a family short break.… Read more
"A really nice, friendly and accomodating hotel"
Spent a long weekend near to York on a family short break. Read less
Likes:
Really friendly staff who did their utmost to make to welcome & accommodate guests needs. Excellent food! - shame there was no macaroni option for kids.
Dislikes:
Rather noisy water tank above the room which refilled anytime anyone flushed their toilets, ran the bath or tap. The room was in need of a bit of a refurb, and could be better dusted.
Response from The George and Dragon Hotel:
Thank you very much for your kind comments. We do try to have a varied selection on our kid's menu whilst offering vegetables, chips, meat & fish it isn't always possible to have every choice for every child? My apologies that you were disturbed by water noise, I'm afraid it is one of the " charms" of a 17c coaching inn! All the team here are always really delighted to read positive reviews, and we will take note of the "dust" comment but we do hope to welcome you back again..
Guest Review for The George and Dragon Hotel, York
Chris
Mature Couple
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent location friendly staff lovely food."
A short break returning to Kirkby Moorside. Many changes, but not the George and Dragon!… Read more
"Excellent location friendly staff lovely food."
A short break returning to Kirkby Moorside. Many changes, but not the George and Dragon! Read less
Likes:
Everything, definitely be returning.
Dislikes:
None
Response from The George and Dragon Hotel:
WOW Thank you very much for your kind comments. All the team here are always really delighted to read such positive reviews. We really do hope to welcome you back soon for more great ales, wines & fab food with our signature Yorkshire hospitality.
Guest Review for The George and Dragon Hotel, York
Neil
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"one, two ,three steps to heaven"
Once again an enjoyable three day stay on the Moors, and our third stay in your hotel which is a very relaxing way of seeing the wonderful countryside of N. Yorkshire.… Read more
"one, two ,three steps to heaven"
Once again an enjoyable three day stay on the Moors, and our third stay in your hotel which is a very relaxing way of seeing the wonderful countryside of N. Yorkshire. Read less
Likes:
Every time we stay at your hotel we promise our self we will eat out more often but with the great menu's and very tasty food we always seem to end up back at your restaurant every evening!
Dislikes:
Just the table lights in our room were not working when we arrived but your staff soon put that right, they couldn't have been more helpful and willing to please!
Response from The George and Dragon Hotel:
Thank you sooooo very much wow we really appreciate your very kind comments & I know the whole team do too. We have decided tore-wire the table lamps in room 5 as they are lovely but use a very strange 8w long narrow bulb which are impossible to obtain & they also seem to work intermittently? Thanks for your patience. I am so glad to hear that our service & food still deliver such a consistent standard. Thank you for taking the time to give such positive feedback.
Guest Review for The George and Dragon Hotel, York
Beverley
Family with young Children
Stayed: Apr '14
3
Would not recommend to others.
Rooms:
4
Value:
1
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
3
"Expected better for the price"
We booked last minute, so didn't have much choice of where to stay. We were looking for a B&B so this hotel was over-budget for us. That would have been ok if we felt we were getting good value for… Read more
"Expected better for the price"
We booked last minute, so didn't have much choice of where to stay. We were looking for a B&B so this hotel was over-budget for us. That would have been ok if we felt we were getting good value for money, but there were a few negatives (see below). Read less
Likes:
Beautiful setting. Friendly staff. Room was well-sized for a family. Good choice of menu in the restaurant, including children's options.
Dislikes:
No shower, not even a tap attachment. Had to ask for hair dryer. Unpleasant brown stains on bedding. Dangerous windows for family room. Slightly below-average food quality for price.
Response from The George and Dragon Hotel:
We will ensure that another key is placed in the window lock, they do seem to vanish?? Our B & B rate of £45.00 p.p. for an adult is I believe quite in line with hotels in our area, similarly £25.00 per child is a fair room rate for Bed & full English breakfast, consider vat 20%, all bed linen, towels, cleaning the room & full breakfast there is little left of the £25.00. Some child's choices on the menu include vegetables, lasagne is not one of them. Cheaper rates are never Easter or Bank Hols
Guest Review for The George and Dragon Hotel, York
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