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The Red Lion York
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.6
See all 21 reviews
Boroughbridge Road, Upper Poppleton

York, 

North Yorkshire, 


YO26 6PR,  United Kingdom
Average Guest Rating for The Red Lion, York
Guest reviews for The Red Lion, York are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.6
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.6
Location:
4.4
Breakfast:
4.5
Guest Rating:
4.6
From 21 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
David
Group of Adults
Stayed: Jul '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Fantastic place for weekend break at york races"
Arrival - superb, rooms - excellent, breakfast - Tremendous, excellent value for money, definately stay again… Read more
"Fantastic place for weekend break at york races"
Arrival - superb, rooms - excellent, breakfast - Tremendous, excellent value for money, definately stay again Read less
Likes:
Everything
Dislikes:
Nothing
Response from The Red Lion:
Hi David,
Thank you for your kind words. I will of course pass the review on to all our staff. I agree, they are very friendly and all take great pride in making everyone welcome here at the Red Lion. Hope to see you back soon.

Mark, Jean and the Red Lion Team.
Guest Review for The Red Lion, York
john
Mature Couple
Stayed: May '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Anniversary stay"
Excellent could not fault one thing fantastic staff food and a relaxing environment this will be the only place we stay when we visit York again… Read more
"Anniversary stay"
Excellent could not fault one thing fantastic staff food and a relaxing environment this will be the only place we stay when we visit York again Read less
Likes:
Easy access into York with park and ride just 5 minutes walk away well stock bar with a great selection of real ales fabulous
Dislikes:
N/a
Response from The Red Lion:
Hi John,
Thank you for the review. We appreciate the time you take and and the kind words. I will let all the staff know. It's nice to hear we have got the job right. Look forward to seeing you again.

Mark, Jean & the Red lion Team.
Guest Review for The Red Lion, York
benjamin norman
Mature Couple
Stayed: May '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"great night out"
my wife and I had a one night stay at the red lion and had a great the drinks and evening meal were excellent.… Read more
"great night out"
my wife and I had a one night stay at the red lion and had a great the drinks and evening meal were excellent. Read less
Likes:
everthing
Dislikes:
no
Response from The Red Lion:
Thank you! - I will let all the staff know and especially the Head chef as he has just started work on the new menu.

Mark, Jean & The Red Lion team
Guest Review for The Red Lion, York
Michael
Mature Couple
Stayed: May '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Excellent Overnight Stay"
Just the one night but a really clean and friendly pub.… Read more
"Excellent Overnight Stay"
Just the one night but a really clean and friendly pub. Read less
Likes:
The room was clean and comfortable.
Our dinner was delicious.
Dislikes:
Just the noise from the A59.
Response from The Red Lion:
Hi Michael,

Thank you for the review,
Glad to hear you enjoyed your stay. we are planning on building a fence to reduce the road noise from the A59

Regards,

Mark
Guest Review for The Red Lion, York
Jill
Group of Adults
Stayed: Apr '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very impressed"
Excellent.… Read more
"Very impressed"
Excellent. Read less
Likes:
Staff couldn't do more to help us during our stay - great meal at night - rooms excellent, modern, well equipped...couldn't have asked for more.
Dislikes:
None
Response from The Red Lion:
Hi Jill,

Thank you for your review. I will pass on your kind comments to all our staff. They do take pride in their work and are always happy to please.
The food side of the business is getting much busier too since we found a new head chef.

Regards,

Mark, Jean & The Red Lion team
Guest Review for The Red Lion, York
Sarah
Mature Couple
Stayed: Apr '15
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
1
Location:
4
Breakfast:
4
"Too near the main road!"
Whilst the room was very clean & comfortable, it could certainly benefit from some secondary glazing to the window, due to the location of the rooms right by the main road from York to Harrogate. We w… Read more
"Too near the main road!"
Whilst the room was very clean & comfortable, it could certainly benefit from some secondary glazing to the window, due to the location of the rooms right by the main road from York to Harrogate. We were awoken very early on Sunday morning by the traffic. Read less
Likes:
Extremely well located for easy access for visitors visiting York, especially as there is a Park & Ride just a few yards up the road from the Red Lion.
As above, rooms very clean & comfortable.
Dislikes:
We had to wait half an hour for our breakfast, and were not even approached for the offer of a tea/coffee. Hence, we were unable to locate our room by the requested time of 10.00am.
Response from The Red Lion:
Hi Sarah,
I am truly sorry that you had to wait so long for breakfast.
The staff should have told you we don't start serving until 8:30
Nevertheless, you should have been offered some tea of coffee.
The cereals and orange juice is always out early as it is the first thing they set up in preparation for breakfast.
Since your stay the kitchen is under the rule of a new head chef and a few of the front of house staff have also been replaced.
Try it again, You'll love it!


Guest Review for The Red Lion, York
Ailsa
Mature Couple
Stayed: Apr '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lived up to expectations"
We were visiting our son and family therefore only had breakfast at the hotel. We found the staff very friendly and helpful.… Read more
"Lived up to expectations"
We were visiting our son and family therefore only had breakfast at the hotel. We found the staff very friendly and helpful. Read less
Likes:
The hotel is ideally situated near to York and to our son's house.
Dislikes:
None
Response from The Red Lion:
Hi Alisa,
Thank you for the review.
Maybe next visit you might treat your son to an evening meal at the Red Lion.
I am pleased to hear that we came upto your expectations and received a 5 out of 5
Thanks again

Mark, Jean & The Red Lion Team.
Guest Review for The Red Lion, York
Beverley
Mature Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
4
"Excellent Service"
We stayed for one night while visiting friends… Read more
"Excellent Service"
We stayed for one night while visiting friends Read less
Likes:
The room was spotlessly clean, with tea and coffee facilities. The bed was a very comfortable king size
Dislikes:
The only negative was the traffic noise from the busy road could be heard
Response from The Red Lion:
Hi Beverley,
Thank you for the review.
We are pleased to hear that you would recommend us to a friend.
Maybe we will see you back here sometime in the near future.

Regards,
Mark, Jean & the Red Lion Team
Guest Review for The Red Lion, York
Dave
Group of Adults
Stayed: Mar '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Nice friendly place close to park & ride, ideal short stay hotel"
Very pleasant & helpful staff, we were made to feel welcome and special. Would definitely recommend the Red Lion Hotel to anyone.… Read more
"Nice friendly place close to park & ride, ideal short stay hotel"
Very pleasant & helpful staff, we were made to feel welcome and special. Would definitely recommend the Red Lion Hotel to anyone. Read less
Likes:
Staff and location
Dislikes:
Not really
Response from The Red Lion:
Thanks Dave for the review and the 5 out of 5.
It means a lot to us and the staff.

Mark
Guest Review for The Red Lion, York
Ian
Group of Adults
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic"
Stayed at the Red Lion for one night and enjoyed the hotel immensely.… Read more
"Fantastic"
Stayed at the Red Lion for one night and enjoyed the hotel immensely. Read less
Likes:
The staff on arrival were very welcoming and got us checked in efficiently with no fuss at all!!
Dislikes:
No
Response from The Red Lion:
Thanks Ian for the review and the 5 out of 5
Mark
Guest Review for The Red Lion, York
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