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The Oak Tree Inn York
Visit Britain 5 Stars Inn
Inn
Guest Rating: 4.7
See all 107 reviews
Raskelf Road, Helperby

York, 

North Yorkshire, 


YO61 2PH,  England
Average Guest Rating for The Oak Tree Inn, York
Guest reviews for The Oak Tree Inn, York are provided by real guests who have actually stayed at the property.
Rooms:
4.8
Value:
4.5
Friendliness:
4.7
Cleanliness:
4.8
Facilities:
4.7
Staff service:
4.7
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.7
From 107 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Karen
Young Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant stay in a gorgeous location with amazing food."
This is our third visit to the oak tree and definitely won't be the last...its our most favourite of the provenance inns. The rooms / food / service at the oak tree is excellent.… Read more
"Brilliant stay in a gorgeous location with amazing food."
This is our third visit to the oak tree and definitely won't be the last...its our most favourite of the provenance inns. The rooms / food / service at the oak tree is excellent. Read less
Likes:
Everything...the room was beautiful and the bed was so comfy...the food at dinner and breakfast was amazing!!
Dislikes:
No
Guest Review for The Oak Tree Inn, York
Mark
Family with older Children
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Totally Awesome for a small Pub chain"
Greeted with in seconds of walking thru the door by the duty manager,Quick check in and shown to rooms we had booked. I had booked a Family celebration (wife's 50th Birthday surprise) Explained that s… Read more
"Totally Awesome for a small Pub chain"
Greeted with in seconds of walking thru the door by the duty manager,Quick check in and shown to rooms we had booked. I had booked a Family celebration (wife's 50th Birthday surprise) Explained that she would arrive later with our daughter and requested that we would make ourselves invisible at the time they arrived, choose our table for the night, bottle of fizz. No matter what we requested was dually done with a minimum of fuss or hesitation thanks to the staff. Superb customer satisfaction.. Read less
Likes:
Overall the Pub chain have a brilliant taste in décor, great menu and choice of food. Would like to see a bar menu with more traditional fare running in tandem with the a la carte menu.
Dislikes:
For a high end accommodation there was a lack of bath robes in the room we had (Oak room). Also how do you manage to share 3 biscuits between two, Little touches can make a huge difference.
Guest Review for The Oak Tree Inn, York
Ben
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fabulous night away from it all"
We had an excellent stay at the Oak Tree in Helperby, the rooms were fantastic and the staff and service very attentive. We wined and dined during our stay and everything was 10/10 - very enjoyable!!!… Read more
"Fabulous night away from it all"
We had an excellent stay at the Oak Tree in Helperby, the rooms were fantastic and the staff and service very attentive. We wined and dined during our stay and everything was 10/10 - very enjoyable!!! Read less
Likes:
The room we stayed in was Lime, one of the best beds I have ever slept in and the bathroom was more than adequate (my partner loved the jacuzzi bath!). Loved all the little locally sourced touches
Dislikes:
No!
Guest Review for The Oak Tree Inn, York
David
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"superb"
fabulous pub with excellent food and accommodation… Read more
"superb"
fabulous pub with excellent food and accommodation Read less
Likes:
the restaurant was fabulous and the ambience was great
Dislikes:
None
Guest Review for The Oak Tree Inn, York
Kirstie
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A superb small hotel with great accommodation and food."
Friendly welcome started off a super overnight stay, staff were very accommodating, room we'll decorated and presented.… Read more
"A superb small hotel with great accommodation and food."
Friendly welcome started off a super overnight stay, staff were very accommodating, room we'll decorated and presented. Read less
Likes:
Lovely decor, lovely room, super food.
Dislikes:
None
Guest Review for The Oak Tree Inn, York
Olivia
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Beautiful find"
Lovely quaint pub with a good atmosphere and fantastic food… Read more
"Beautiful find"
Lovely quaint pub with a good atmosphere and fantastic food Read less
Likes:
Food was amazing and the staff were wonderful.
Dislikes:
None
Guest Review for The Oak Tree Inn, York
Natasha
Young Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
2
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Lovely overnight break."
We stayed here for one night. We wanted a mid week getaway not too far from home and thought this seemed perfect.… Read more
"Lovely overnight break."
We stayed here for one night. We wanted a mid week getaway not too far from home and thought this seemed perfect. Read less
Likes:
The staff were really friendly and helpful. Sam was great and made our stay enjoyable. The food was very nice. The bar area, garden and restaurant are beautiful.
Dislikes:
None
Guest Review for The Oak Tree Inn, York
John
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Very comfortable and pleasant stay."
I have used the Oak Tree in the past and been perfectly happy, however,there is a definite improvement this time and I suspect this may be due to the new manager.
I use the Inn as accommodation on t… Read more
"Very comfortable and pleasant stay."
I have used the Oak Tree in the past and been perfectly happy, however,there is a definite improvement this time and I suspect this may be due to the new manager.
I use the Inn as accommodation on the occasions when I visit my ageing mother who lives in a bungalow too small to have another bedroom. She can be grumpy at times but I can be confident that the staff at the Oak Tree will handle the situation well. This time was no exception and the staff coped perfectly with her demands over dinner Read less
Likes:
The service was superb and nothing was too much trouble including arranging a taxi to take my mother home after dinner.
Dislikes:
The tiny bar of cheap soap in the bathroom is completely out of character with the high quality of everything else. It is a small issue but could easily be rectified quickly and inexpensivley.
Guest Review for The Oak Tree Inn, York
David
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Brilliant Inn Best we have stayed for ages"
Stayed in Hornbeam Room excellent in all ways food and Staff great… Read more
"Brilliant Inn Best we have stayed for ages"
Stayed in Hornbeam Room excellent in all ways food and Staff great Read less
Likes:
Quality of evening meal first class Dining room setting excellent
Staff attention to detail was first class
Any little issue sorted immediately
Real ales great choice and condition
Dislikes:
Maybe more choices on menu
Guest Review for The Oak Tree Inn, York
Tina
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Delightful"
We needed an overnight stay in the area and the Oak Tree Inn was just what we were looking for.… Read more
"Delightful"
We needed an overnight stay in the area and the Oak Tree Inn was just what we were looking for. Read less
Likes:
Staff were friendly, our room (Oak) was fabulous. Food was also very good. We would recommend to friends and will certainly stay here again.
Dislikes:
None
Guest Review for The Oak Tree Inn, York
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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