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The Black Swan Alnwick
Self Assessed 5 Stars Guest House
Pub
Guest Rating: 4.3
See all 32 reviews
26 Narrowgate

Alnwick, 

Northumberland, 


NE66 1JG,  United Kingdom
Average Guest Rating for The Black Swan, Alnwick
Guest reviews for The Black Swan, Alnwick are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
4.5
Friendliness:
4.9
Cleanliness:
4.1
Facilities:
3.9
Staff service:
4.8
Location:
4.7
Breakfast:
4.8
Guest Rating:
4.3
From 32 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Colin
Young Couple
Stayed: Feb '18
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Enjoyable stay and friendly staff"
Excellent location if visiting the area. Staff are excellent and very helpful. Jacuzzi was excellent bonus.… Read more
"Enjoyable stay and friendly staff"
Excellent location if visiting the area. Staff are excellent and very helpful. Jacuzzi was excellent bonus. Read less
Likes:
Staff. Location.
Dislikes:
Ceiling needed a repaint. Disappointed room was sixty pound but on the day had been reduced to forty five pound but no mention of this
Guest Review for The Black Swan, Alnwick
Robert
Young Couple
Stayed: Jan '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Good Accommodation for a fun filled weekend"
We arrived in Alnwick for the wedding of a close friend.… Read more
"Good Accommodation for a fun filled weekend"
We arrived in Alnwick for the wedding of a close friend. Read less
Likes:
The accommodation was perfectly situated and great for the limited time we was there. The staff were very helpful and looked after 2 people who arrived after a 7 hour drive! Parking location is great.
Dislikes:
The room itself felt a bit on the small side, but for 2 nights it was fine for what we needed. Breakfast was served to a good quality, however, on the final morning there were no hash browns!
Guest Review for The Black Swan, Alnwick
James
Mature Couple
Stayed: Dec '17
3
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
5
Cleanliness:
5
Facilities:
1
Staff service:
5
Location:
5
Breakfast:
5
"Saved by excellent staff"
Short stay to visit a local event… Read more
"Saved by excellent staff"
Short stay to visit a local event Read less
Likes:
The staff and the food
Dislikes:
The state of the ceiling in the room, the non functioning Jacuzzi, the dangerous water heater for coffee making, the mattress (?) on the bed
Guest Review for The Black Swan, Alnwick
ray
Mature Couple
Stayed: Nov '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"quality"
excellent… Read more
"quality"
excellent Read less
Likes:
everything
Dislikes:
room a little on the small size but the available space was perfectly used
Guest Review for The Black Swan, Alnwick
Stuart
Mature Couple
Stayed: Oct '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great location. Friendly staff."
Spent a great night up in Alnwick. The room was clean and we'll stocked with everything you need. Really nice staff and lovely food both the breakfast and evening meal were spot on . Will definitely… Read more
"Great location. Friendly staff."
Spent a great night up in Alnwick. The room was clean and we'll stocked with everything you need. Really nice staff and lovely food both the breakfast and evening meal were spot on . Will definitely be going back. Read less
Likes:
Freindlystaff. Good food good location
Dislikes:
None
Guest Review for The Black Swan, Alnwick
Danny
Young Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Amazing"
We have stayed here twice now, and absolutely love coming here. It's so close to everything we want to see or do, and the staff are all so lovely. Nothing was too much trouble and the food was just to… Read more
"Amazing"
We have stayed here twice now, and absolutely love coming here. It's so close to everything we want to see or do, and the staff are all so lovely. Nothing was too much trouble and the food was just to die for! I normally struggle to find a wide range of gluten free food choices but here there was so much to choose from!! Read less
Likes:
The room was lovely, we loved the jacuzzi bath and it was lovely and clean. We loved being close to everything, and even though we were above a pub and m a few others around it wasn't noisey at all
Dislikes:
Enjoyed it all, have already recommended it to people!
Guest Review for The Black Swan, Alnwick
Wendy
Mature Couple
Stayed: Aug '17
3
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
5
"Ok for one night"
Staff were very friendly and helpful. Just felt the entire pub needed a really good clean. Quite a noisy location.… Read more
"Ok for one night"
Staff were very friendly and helpful. Just felt the entire pub needed a really good clean. Quite a noisy location. Read less
Likes:
Jacuzzi was a nice extra.
Dislikes:
Just the lack of cleanliness. Room ceiling also needs some attention.
Guest Review for The Black Swan, Alnwick
David
Young Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Very welcoming and great location"
Had everything we needed for overnight stay… Read more
"Very welcoming and great location"
Had everything we needed for overnight stay Read less
Likes:
Nice staff ,cosy stay & food was lovely
Dislikes:
Nothing
Guest Review for The Black Swan, Alnwick
Lynne
Mature Couple
Stayed: Jul '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Good location and great breakfast"
Good… Read more
"Good location and great breakfast"
Good Read less
Likes:
Good location and great breakfast, staff were very friendly
Dislikes:
No
Guest Review for The Black Swan, Alnwick
Kenneth
Mature Couple
Stayed: Jun '17
4
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Good food, good value and friendly service however rooms small and shower room needs improvement."
Overnight stay after the wedding of a longstanding friend and neighbour.… Read more
"Good food, good value and friendly service however rooms small and shower room needs improvement."
Overnight stay after the wedding of a longstanding friend and neighbour. Read less
Likes:
Friendly staff, very good food including breakfast, very near town centre and only a stones throw from the castle. Good value.
Dislikes:
Rooms quite small. No towels in room when we arrived and liquid soap dispensor was empty. Sink slow to drain away and too small (cloakroom sink) for a wet shave. There's ample room for a bigger sink!!
Guest Review for The Black Swan, Alnwick
Page: 1 | 2 | 3 | 4 Next
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