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The Black Swan Alnwick
Self Assessed 5 Stars Guest House
Pub
Guest Rating: 4.3
See all 27 reviews
26 Narrowgate

Alnwick, 

Northumberland, 


NE66 1JG,  United Kingdom
Average Guest Rating for The Black Swan, Alnwick
Guest reviews for The Black Swan, Alnwick are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
4.6
Friendliness:
4.9
Cleanliness:
4.0
Facilities:
4.0
Staff service:
4.8
Location:
4.7
Breakfast:
4.8
Guest Rating:
4.3
From 27 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Danny
Young Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Amazing"
We have stayed here twice now, and absolutely love coming here. It's so close to everything we want to see or do, and the staff are all so lovely. Nothing was too much trouble and the food was just to… Read more
"Amazing"
We have stayed here twice now, and absolutely love coming here. It's so close to everything we want to see or do, and the staff are all so lovely. Nothing was too much trouble and the food was just to die for! I normally struggle to find a wide range of gluten free food choices but here there was so much to choose from!! Read less
Likes:
The room was lovely, we loved the jacuzzi bath and it was lovely and clean. We loved being close to everything, and even though we were above a pub and m a few others around it wasn't noisey at all
Dislikes:
Enjoyed it all, have already recommended it to people!
Guest Review for The Black Swan, Alnwick
Wendy
Mature Couple
Stayed: Aug '17
3
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
5
"Ok for one night"
Staff were very friendly and helpful. Just felt the entire pub needed a really good clean. Quite a noisy location.… Read more
"Ok for one night"
Staff were very friendly and helpful. Just felt the entire pub needed a really good clean. Quite a noisy location. Read less
Likes:
Jacuzzi was a nice extra.
Dislikes:
Just the lack of cleanliness. Room ceiling also needs some attention.
Guest Review for The Black Swan, Alnwick
David
Young Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Very welcoming and great location"
Had everything we needed for overnight stay… Read more
"Very welcoming and great location"
Had everything we needed for overnight stay Read less
Likes:
Nice staff ,cosy stay & food was lovely
Dislikes:
Nothing
Guest Review for The Black Swan, Alnwick
Lynne
Mature Couple
Stayed: Jul '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Good location and great breakfast"
Good… Read more
"Good location and great breakfast"
Good Read less
Likes:
Good location and great breakfast, staff were very friendly
Dislikes:
No
Guest Review for The Black Swan, Alnwick
Kenneth
Mature Couple
Stayed: Jun '17
4
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Good food, good value and friendly service however rooms small and shower room needs improvement."
Overnight stay after the wedding of a longstanding friend and neighbour.… Read more
"Good food, good value and friendly service however rooms small and shower room needs improvement."
Overnight stay after the wedding of a longstanding friend and neighbour. Read less
Likes:
Friendly staff, very good food including breakfast, very near town centre and only a stones throw from the castle. Good value.
Dislikes:
Rooms quite small. No towels in room when we arrived and liquid soap dispensor was empty. Sink slow to drain away and too small (cloakroom sink) for a wet shave. There's ample room for a bigger sink!!
Guest Review for The Black Swan, Alnwick
Ruth
Mature Couple
Stayed: Jun '17
3
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
4
"Friendly and handy for castle."
Needed a cheap and cheerful B & B for Alnwick castle and Treehouse restaurant.… Read more
"Friendly and handy for castle."
Needed a cheap and cheerful B & B for Alnwick castle and Treehouse restaurant. Read less
Likes:
Liked the typical old-fashioned pub we stayed in.
Dislikes:
I'm afraid the tiny sink in our room was impossible to wash your face in - it was actually smaller than our camper van sink! (and I'm a petite person!)
Guest Review for The Black Swan, Alnwick
Susan
Group of Adults
Stayed: Jun '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"A friendly pub to stay in"
From the offset the staff were brilliant. The welcome was superb. The rooms were a little on the small side but everything that a guest would need was there. Nicely decorated rooms with the advanta… Read more
"A friendly pub to stay in"
From the offset the staff were brilliant. The welcome was superb. The rooms were a little on the small side but everything that a guest would need was there. Nicely decorated rooms with the advantage of a mini fridge. One of our rooms was a little small and lacked a wardrobe. The breakfast was fantastic. My Aussie relatives enjoyed the food very much. We ate an evening meal too and it was 5*. The chef is very good. No complaints. I would recommend this pub. Read less
Likes:
The staff were superb. The food was fabulous. This location was central to where we wanted to visit in the surrounding area.
Dislikes:
No wardrobe in one of the rooms made it difficult for my guests as I had paid for the rooms. I didn't see anything previously that informed me that there was no wardrobe.
Guest Review for The Black Swan, Alnwick
Graham
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A Gem in the heart of Alnwick"
super location +super staff+ super breakfast… Read more
"A Gem in the heart of Alnwick"
super location +super staff+ super breakfast Read less
Likes:
easy car parking 2mins away and free !! so we could walk to Alnwick Gardens/castle, Have already recommended to others
Dislikes:
Maybe the stairs would put some people off (rooms all on top floor)
Guest Review for The Black Swan, Alnwick
Gill
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"very welcoming, helpful on arrival with parking"
one night only for a wedding at the tree house restaurant, met our needs well.… Read more
"very welcoming, helpful on arrival with parking"
one night only for a wedding at the tree house restaurant, met our needs well. Read less
Likes:
Friendly helpful staff and an excellent full English breakfast.
Dislikes:
No
Guest Review for The Black Swan, Alnwick
Lynn
Mature Couple
Stayed: Apr '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent location"
Excellent location , very friendly staff , rooms and facilities were brilliant.
On site food and drink were spot on , breakfast was up their with the best I've had .… Read more
"Excellent location"
Excellent location , very friendly staff , rooms and facilities were brilliant.
On site food and drink were spot on , breakfast was up their with the best I've had . Read less
Likes:
Breakfast , friendly staff .
Dislikes:
One small fault , ceiling in room 3 in need of painting (loose flaking paint ) wasn't at all bothered about it as everything else was spot on .
Guest Review for The Black Swan, Alnwick
Page: 1 | 2 | 3 Next
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