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The Black Swan Alnwick
Self Assessed 5 Stars Guest House
Pub
Guest Rating: 4.4
See all 37 reviews
26 Narrowgate

Alnwick, 

Northumberland, 


NE66 1JG,  United Kingdom
Average Guest Rating for The Black Swan, Alnwick
Guest reviews for The Black Swan, Alnwick are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
4.5
Friendliness:
4.9
Cleanliness:
4.1
Facilities:
3.8
Staff service:
4.9
Location:
4.7
Breakfast:
4.8
Guest Rating:
4.4
From 37 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Joan
Mature Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Very welcoming staff"
Friendly and welcoming… Read more
"Very welcoming staff"
Friendly and welcoming Read less
Likes:
Staff
Dislikes:
None
Guest Review for The Black Swan, Alnwick
Donald
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable room"
The staff were very welcoming and friendly, the room was cosy.
The breakfast was very good with a wide choice… Read more
"Comfortable room"
The staff were very welcoming and friendly, the room was cosy.
The breakfast was very good with a wide choice Read less
Likes:
The location
Dislikes:
No
Guest Review for The Black Swan, Alnwick
ROY
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"very good"
good… Read more
"very good"
good Read less
Likes:
very good staff
Dislikes:
no
Guest Review for The Black Swan, Alnwick
Mark
Mature Couple
Stayed: Feb '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"A place that really cares about making sure that every visit is great"
We took a chance on The Black Swan for a Sunday lunch a few weeks prior to our visit and felt so at home there that we decided to treat ourselves to an overnight stay. Not because we needed or wanted… Read more
"A place that really cares about making sure that every visit is great"
We took a chance on The Black Swan for a Sunday lunch a few weeks prior to our visit and felt so at home there that we decided to treat ourselves to an overnight stay. Not because we needed or wanted to be in Alnwick particularly, lovely though the town is, but really just because we liked the atmosphere in the pub so much that had to come back for more!

We booked a standard room, but since the superior room was free that night, we were given a free upgrade. Read less
Likes:
Scot and Lisa. They really do give amazing service and it's clear that they care about your experience.
Breakfast - lavish and delicious. As good as a posh 4 star hotel.
Atmosphere - warm & friendly
Dislikes:
None
Guest Review for The Black Swan, Alnwick
Debbie
Mature Couple
Stayed: Feb '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"We had a great stay can’t thank Scott, Lisa and the team (including Cole the pub pooch) enough."
Scott, Lisa and the team are so welcoming. . We’d visited the pub back in 2016 and it was great to be remembered and treated with such generosity; just like old friends. Our pooch Bonnie was also made… Read more
"We had a great stay can’t thank Scott, Lisa and the team (including Cole the pub pooch) enough."
Scott, Lisa and the team are so welcoming. . We’d visited the pub back in 2016 and it was great to be remembered and treated with such generosity; just like old friends. Our pooch Bonnie was also made very welcome and settled in very nicely. The staff couldn’t do enough for us and although compact the room had everything we needed; with a great view of the castle. We ate at the pub every day and the food is amazing. The pub is right in the town centre which is a real bonus too, we will be back. Read less
Likes:
There is lots to like, the team make you feel so welcome, the food is delicious, and incredibly good value, the breakfast is amazing; especially Scott’s scrambled eggs, the gin selection is legendary.
Dislikes:
None
Guest Review for The Black Swan, Alnwick
Colin
Young Couple
Stayed: Feb '18
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Enjoyable stay and friendly staff"
Excellent location if visiting the area. Staff are excellent and very helpful. Jacuzzi was excellent bonus.… Read more
"Enjoyable stay and friendly staff"
Excellent location if visiting the area. Staff are excellent and very helpful. Jacuzzi was excellent bonus. Read less
Likes:
Staff. Location.
Dislikes:
Ceiling needed a repaint. Disappointed room was sixty pound but on the day had been reduced to forty five pound but no mention of this
Guest Review for The Black Swan, Alnwick
Robert
Young Couple
Stayed: Jan '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Good Accommodation for a fun filled weekend"
We arrived in Alnwick for the wedding of a close friend.… Read more
"Good Accommodation for a fun filled weekend"
We arrived in Alnwick for the wedding of a close friend. Read less
Likes:
The accommodation was perfectly situated and great for the limited time we was there. The staff were very helpful and looked after 2 people who arrived after a 7 hour drive! Parking location is great.
Dislikes:
The room itself felt a bit on the small side, but for 2 nights it was fine for what we needed. Breakfast was served to a good quality, however, on the final morning there were no hash browns!
Guest Review for The Black Swan, Alnwick
James
Mature Couple
Stayed: Dec '17
3
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
5
Cleanliness:
5
Facilities:
1
Staff service:
5
Location:
5
Breakfast:
5
"Saved by excellent staff"
Short stay to visit a local event… Read more
"Saved by excellent staff"
Short stay to visit a local event Read less
Likes:
The staff and the food
Dislikes:
The state of the ceiling in the room, the non functioning Jacuzzi, the dangerous water heater for coffee making, the mattress (?) on the bed
Guest Review for The Black Swan, Alnwick
ray
Mature Couple
Stayed: Nov '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"quality"
excellent… Read more
"quality"
excellent Read less
Likes:
everything
Dislikes:
room a little on the small size but the available space was perfectly used
Guest Review for The Black Swan, Alnwick
Stuart
Mature Couple
Stayed: Oct '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great location. Friendly staff."
Spent a great night up in Alnwick. The room was clean and we'll stocked with everything you need. Really nice staff and lovely food both the breakfast and evening meal were spot on . Will definitely… Read more
"Great location. Friendly staff."
Spent a great night up in Alnwick. The room was clean and we'll stocked with everything you need. Really nice staff and lovely food both the breakfast and evening meal were spot on . Will definitely be going back. Read less
Likes:
Freindlystaff. Good food good location
Dislikes:
None
Guest Review for The Black Swan, Alnwick
Page: 1 | 2 | 3 | 4 Next
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