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The Black Swan Alnwick
Self Assessed 5 Stars Guest House
Pub
Guest Rating: 4.3
See all 42 reviews
26 Narrowgate

Alnwick, 

Northumberland, 


NE66 1JG,  United Kingdom
Average Guest Rating for The Black Swan, Alnwick
Guest reviews for The Black Swan, Alnwick are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.0
Facilities:
3.8
Staff service:
4.8
Location:
4.5
Breakfast:
4.8
Guest Rating:
4.3
From 42 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
Patti
Mature Couple
Stayed: Sep '18
4
Would recommend to others.
Rooms:
4
Value:
2
Friendliness:
5
Cleanliness:
2
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
4
"Needs to clean the hallway carpet. Great location. Great breakfast."
Breakfast was excellent. They were undergoing renovation in the bar's ladies restroom. We didn't hear any noise except the thumping of the base. They keep earplugs in the room so they must know about… Read more
"Needs to clean the hallway carpet. Great location. Great breakfast."
Breakfast was excellent. They were undergoing renovation in the bar's ladies restroom. We didn't hear any noise except the thumping of the base. They keep earplugs in the room so they must know about it. The Black Swan has a great location, but parking is a few blocks away. There was only 1 open spot. Read less
Likes:
We stayed in the room with the whirlpool. I wasn't sure if they ran the jets when they cleaned so I filled the tub with cold water,added bath gel, and ran the jets before I used it. Great soak!
Dislikes:
The stairway, hallway, and room carpets were dirty. The room carpet didn't look dirty, but wearing my white socks walking around the small room proved the carpets need cleaned. 3rd floor walkup.
Guest Review for The Black Swan, Alnwick
Barbara
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A lovely interesting pub in the middle of Alnwick"
Visiting Alnwick for the first time on a trip to Northumberland. Pub was interesting and busy.… Read more
"A lovely interesting pub in the middle of Alnwick"
Visiting Alnwick for the first time on a trip to Northumberland. Pub was interesting and busy. Read less
Likes:
Loved it here and wanted to stay another night. Breakfast was delightful! We liked the decor which was interesting and stood out to other pubs. Lovely Jacuzzi in our room was amazing!!
Dislikes:
Parking was the only issue, but there was somewhere close by where we could park for free so this helped a lot.
Guest Review for The Black Swan, Alnwick
Jane
Mature Couple
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Lovely compact room, fab breakfast"
One night stay. Made to feel very welcome.… Read more
"Lovely compact room, fab breakfast"
One night stay. Made to feel very welcome. Read less
Likes:
Breakfast. Extra touches e.g. fan in bedroom. Could see owners trying very hard to provide comfortable room.
Dislikes:
Was on a very busy road. The staircase and corridors need decorating.
Guest Review for The Black Swan, Alnwick
Joanne
Young Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful overnight stay"
Stayed for one night visiting the area to see a concert.… Read more
"Wonderful overnight stay"
Stayed for one night visiting the area to see a concert. Read less
Likes:
Lovely friendly staff, room not large but clean and had everything needed. Food amazing, we stayed for dinner and breakfast.
Dislikes:
Nothing
Guest Review for The Black Swan, Alnwick
Anita
Mature Couple
Stayed: Jun '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
1
Breakfast:
3
"Very small rooms on the second floor with narrow stairs. Not suitable for anyone with mobility probl"
If I had any option I would not have stayed here. Very cramped bedrooms. One room had extremely small bathroom and shower & the room had no space except the bed! The other room had great big bath with… Read more
"Very small rooms on the second floor with narrow stairs. Not suitable for anyone with mobility probl"
If I had any option I would not have stayed here. Very cramped bedrooms. One room had extremely small bathroom and shower & the room had no space except the bed! The other room had great big bath with jacuzzi which was completely out of keeping with the size of the room, location and all othe facilities. It was cheap looking with coloured lighting and it completely filled the room with very little space for anything. There should be chair in the bedroom. Read less
Likes:
The breakfast was ok. The staff were friendly. The location was central.
Dislikes:
Very cramped bedrooms. They are not really double bedrooms but are described as such. The photos on the web are misleading. There is no parking at the property.
Guest Review for The Black Swan, Alnwick
Joan
Mature Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Very welcoming staff"
Friendly and welcoming… Read more
"Very welcoming staff"
Friendly and welcoming Read less
Likes:
Staff
Dislikes:
None
Guest Review for The Black Swan, Alnwick
Donald
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable room"
The staff were very welcoming and friendly, the room was cosy.
The breakfast was very good with a wide choice… Read more
"Comfortable room"
The staff were very welcoming and friendly, the room was cosy.
The breakfast was very good with a wide choice Read less
Likes:
The location
Dislikes:
No
Guest Review for The Black Swan, Alnwick
ROY
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"very good"
good… Read more
"very good"
good Read less
Likes:
very good staff
Dislikes:
no
Guest Review for The Black Swan, Alnwick
Mark
Mature Couple
Stayed: Feb '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"A place that really cares about making sure that every visit is great"
We took a chance on The Black Swan for a Sunday lunch a few weeks prior to our visit and felt so at home there that we decided to treat ourselves to an overnight stay. Not because we needed or wanted… Read more
"A place that really cares about making sure that every visit is great"
We took a chance on The Black Swan for a Sunday lunch a few weeks prior to our visit and felt so at home there that we decided to treat ourselves to an overnight stay. Not because we needed or wanted to be in Alnwick particularly, lovely though the town is, but really just because we liked the atmosphere in the pub so much that had to come back for more!

We booked a standard room, but since the superior room was free that night, we were given a free upgrade. Read less
Likes:
Scot and Lisa. They really do give amazing service and it's clear that they care about your experience.
Breakfast - lavish and delicious. As good as a posh 4 star hotel.
Atmosphere - warm & friendly
Dislikes:
None
Guest Review for The Black Swan, Alnwick
Debbie
Mature Couple
Stayed: Feb '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"We had a great stay can’t thank Scott, Lisa and the team (including Cole the pub pooch) enough."
Scott, Lisa and the team are so welcoming. . We’d visited the pub back in 2016 and it was great to be remembered and treated with such generosity; just like old friends. Our pooch Bonnie was also made… Read more
"We had a great stay can’t thank Scott, Lisa and the team (including Cole the pub pooch) enough."
Scott, Lisa and the team are so welcoming. . We’d visited the pub back in 2016 and it was great to be remembered and treated with such generosity; just like old friends. Our pooch Bonnie was also made very welcome and settled in very nicely. The staff couldn’t do enough for us and although compact the room had everything we needed; with a great view of the castle. We ate at the pub every day and the food is amazing. The pub is right in the town centre which is a real bonus too, we will be back. Read less
Likes:
There is lots to like, the team make you feel so welcome, the food is delicious, and incredibly good value, the breakfast is amazing; especially Scott’s scrambled eggs, the gin selection is legendary.
Dislikes:
None
Guest Review for The Black Swan, Alnwick
Page: 1 | 2 | 3 | 4 | 5 Next
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