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The Coach and Horses Hexham
Self Assessed 3 Stars Guest House
Inn
Guest Rating: 3.2
See all 26 reviews
32 Priestpopple

Hexham, 

Northumberland, 


NE46 1PQ,  United Kingdom
Average Guest Rating for The Coach and Horses, Hexham
Guest reviews for The Coach and Horses, Hexham are provided by real guests who have actually stayed at the property.
Rooms:
3.0
Value:
3.2
Friendliness:
3.7
Cleanliness:
3.5
Facilities:
3.1
Staff service:
3.4
Location:
4.2
Breakfast:
1.0
Guest Rating:
3.2
From 26 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
caroline
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"everything we required"
all we needed… Read more
"everything we required"
all we needed Read less
Likes:
location to where we were visiting
Dislikes:
staff were pleasant and polite
Guest Review for The Coach and Horses, Hexham
Paola
With a colleague
Stayed: Aug '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
"The place was bad and I had to pay cash"
Nothing to say… Read more
"The place was bad and I had to pay cash"
Nothing to say Read less
Likes:
Nothing
Dislikes:
None
Guest Review for The Coach and Horses, Hexham
Sybil
Alone
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Great Place - Greater People"
I was a bit bemused when I arrived because the pub was closed but a quick phone call brought the hostess with the most-est to guide me to my room. A very clean and comfortable room awaited me with ev… Read more
"Great Place - Greater People"
I was a bit bemused when I arrived because the pub was closed but a quick phone call brought the hostess with the most-est to guide me to my room. A very clean and comfortable room awaited me with everything that was required. The highlight of the stay came the following morning as Yvonne and I sat outside chatting about our love of country living and the various animals that we have. Other members of the family arrived and joined in the discussion. They were some of the loveliest people. Read less
Likes:
Meeting the family and sharing our love of country living.
Dislikes:
None
Guest Review for The Coach and Horses, Hexham
Ian
Group of Adults
Stayed: May '18
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
4
"Nothing as advertised"
Room ok . Be prepared for a loud bar beneath. The pub did not check in or open as advertised . We were actually concerned that we were not going to have any where to stay. No WiFi as was advertised. N… Read more
"Nothing as advertised"
Room ok . Be prepared for a loud bar beneath. The pub did not check in or open as advertised . We were actually concerned that we were not going to have any where to stay. No WiFi as was advertised. Not great . It was cash only Read less
Likes:
Location
Dislikes:
That nothing was correct about the opening times , check in times . Wondering if we were actually going to get in at all . Even though booked well in advance. not professional set up
Guest Review for The Coach and Horses, Hexham
Teresa
Mature Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
"hexam centre, place to be"
We liked Hexam very much. In middle of the centre. Lovely big family room.… Read more
"hexam centre, place to be"
We liked Hexam very much. In middle of the centre. Lovely big family room. Read less
Likes:
Big room.
Dislikes:
Unable to access the premises till 4.30 and could not get a dink, this was a bank holiday too. Eveywere was thriving but not this place. Noisey until about 4 o'clock in morning.
Guest Review for The Coach and Horses, Hexham
Clare
Alone
Stayed: Mar '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
"Disappointing"
Although the bedding and towels were spotless, the accommodation was very shabby and could have been cleaner. There was also a pump which kept coming on throughout the night. I think I was sent to sle… Read more
"Disappointing"
Although the bedding and towels were spotless, the accommodation was very shabby and could have been cleaner. There was also a pump which kept coming on throughout the night. I think I was sent to sleep not by counting sheep but by counting the seconds between the pump going off and coming on again - 40 seconds when I eventually went to sleep but down to 7 seconds when it woke me up at 5am Read less
Likes:
Chatting with the landlady on my arrival
Dislikes:
The overall shabbiness of the accommodation and the noise of the pump
Guest Review for The Coach and Horses, Hexham
Birgitta
Mature Couple
Stayed: Sep '17
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
3
Facilities:
2
Staff service:
1
Location:
3
"A bit better than last time (on the 31st of August)."
We got a better room than on the 31st of August, which we apreciated. The room was big, the bathroom too. But the wash basin was cracked, there were still no hooks for towels and the sitting ring on t… Read more
"A bit better than last time (on the 31st of August)."
We got a better room than on the 31st of August, which we apreciated. The room was big, the bathroom too. But the wash basin was cracked, there were still no hooks for towels and the sitting ring on the toilet was skidding also in this bathroom. The bed was hard, and the noice and music from the saturday nightlife in the bar disturbing. Since we were leaving very early to catch our flight it did not matter that there was no breafast this time. Read less
Likes:
One of the owner family was trying to explain all the problems they have had, trying to get things in order. Even if one feels sorry for them, it would look better if they took more responsibility.
Dislikes:
Se description above!
Guest Review for The Coach and Horses, Hexham
Birgitta
Mature Couple
Stayed: Aug '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
3
Facilities:
1
Staff service:
1
Location:
3
"Catastrophy!"
There was no breakfast, a fact we learned only on our arrival. The reception was in a very noicy bar. The watersystem was making a horrendous noice. One of the beds broke down while I was sitting on i… Read more
"Catastrophy!"
There was no breakfast, a fact we learned only on our arrival. The reception was in a very noicy bar. The watersystem was making a horrendous noice. One of the beds broke down while I was sitting on it. The shower cabin did not close. The toilet sitting ring was skidding ... The owners were blaming the previous owners for all the faults. But they gave us a new room with less noicy toilet, they mended the bed, and the beds in that room were OK. But some hooks for towels would not come amiss. Read less
Likes:
Hexham itself and the fact that the B&B (which rightly should be only B until they have fixed the kitchen!) was situated very central.
Dislikes:
Se summary above!
Guest Review for The Coach and Horses, Hexham
Ruth
Alone
Stayed: Aug '17
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
"Poor not value fot money."
The standard was very below par, the pub as you enter is dark, the way to the rooms is over a scruffy path through a key pad entry door, then up stairs and several doors. The room is very much in need… Read more
"Poor not value fot money."
The standard was very below par, the pub as you enter is dark, the way to the rooms is over a scruffy path through a key pad entry door, then up stairs and several doors. The room is very much in need of decorating, with hardly any furniture, only a rail to hang clothes on, there is a small bedside cabinet, a table with a tray on and the tv sitting on the window sill. The bathroom has nothing in not even a toilet roll holder nor a shelf or even a glass to put a tooth brush in or any toiletries. Read less
Likes:
The location. the bed linen and towels were very clean.
Dislikes:
The whole experience was one not to be repeated and the fact there was no breakfast.
Guest Review for The Coach and Horses, Hexham
Richard
Family with older Children
Stayed: Jun '17
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
5
"Convient and frienfly atmosphere but let down by karoke noise"
Satisfactory but noise installation poor given loud music from karoke evening until midnight, television screen filthy, shower room waiting for damp repair, dronking water for kettle not clear (?from… Read more
"Convient and frienfly atmosphere but let down by karoke noise"
Satisfactory but noise installation poor given loud music from karoke evening until midnight, television screen filthy, shower room waiting for damp repair, dronking water for kettle not clear (?from bathroom taps?), outside noise ++ as eindows mot foubke glazed. Read less
Likes:
Great location, hotel easy to get to, outside visitor's yard.
Dislikes:
Noise levels.
Guest Review for The Coach and Horses, Hexham
Page: 1 | 2 | 3 Next
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