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The County Hotel Hexham
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.3
See all 35 reviews
The County Hotel, Priestpopple

Hexham, 

Northumberland, 


NE46 1PS,  England
Average Guest Rating for The County Hotel, Hexham
Guest reviews for The County Hotel, Hexham are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.0
Friendliness:
4.5
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.3
Location:
4.2
Breakfast:
4.1
Guest Rating:
4.3
From 35 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Susan
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant!"
Hotel was lovely with a very warm feel to it. Staff welcoming. Room very comfortable and relaxing.… Read more
"Brilliant!"
Hotel was lovely with a very warm feel to it. Staff welcoming. Room very comfortable and relaxing. Read less
Likes:
Everything! Lovely stay.
Dislikes:
Parking, however,you can park in a car park for free down the road and its not too far away.
Guest Review for The County Hotel, Hexham
Valerie
Mature Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"Nice hotel but average breakfast"
We stayed 2 nights to attend a wedding. Was surprised on arrival to be told no car park. I think it should be made clearer in the booking process. Public car park 5 min walk away.… Read more
"Nice hotel but average breakfast"
We stayed 2 nights to attend a wedding. Was surprised on arrival to be told no car park. I think it should be made clearer in the booking process. Public car park 5 min walk away. Read less
Likes:
Room was large and newly refurbished by the looks of it. Good shower. Staff very pleasant.
Dislikes:
Breakfast was made from good local produce but the cooking of it was average. Luke warm elements and hard yolk to fried egg and over done bacon. Croissants were excellent though.
Guest Review for The County Hotel, Hexham
Paul
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Relaxing environment perfect place for a night away"
Welcoming and relaxing… Read more
"Relaxing environment perfect place for a night away"
Welcoming and relaxing Read less
Likes:
Room,surrounding and food was very nice
Dislikes:
None
Guest Review for The County Hotel, Hexham
Denise
Group of Adults
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Excellent family break"
Comfortable hotel with excellent breakfast and nice bar/lounge area for evening drinks… Read more
"Excellent family break"
Comfortable hotel with excellent breakfast and nice bar/lounge area for evening drinks Read less
Likes:
Relaxing atmosphere
Dislikes:
Our daughter's room did not have a shower, only a bath.
No car park. Not always easy to park nearby
Guest Review for The County Hotel, Hexham
Carole
Mature Couple
Stayed: Oct '14
3
Would not recommend to others.
Rooms:
4
Value:
1
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
2
Breakfast:
4
"I am afraid that we will not be staying again"
On arrival we were thrilled with our room and the decor. Everything in the hotel was fresh and clean.… Read more
"I am afraid that we will not be staying again"
On arrival we were thrilled with our room and the decor. Everything in the hotel was fresh and clean. Read less
Likes:
As above the room and hotel was well presented. Food was lovely but a fresh fruit salad at breakfast would have been nice
Dislikes:
I am afraid that our weekend was ruined by the noise level of the music pulsating through our bedroom floor. It all became very distressing and what was meant to be a lovely weekend away was dreadful
Guest Review for The County Hotel, Hexham
Elaine
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
2
"Fantastic shower"
Overnight stay on trip to Alnwick and attending Hexham Races… Read more
"Fantastic shower"
Overnight stay on trip to Alnwick and attending Hexham Races Read less
Likes:
Staff were very welcoming and friendly
Dislikes:
Food was not very good
Guest Review for The County Hotel, Hexham
Diane
Young Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
"Lovely comfortable, spacious modern room."
Excellent room, very helpful and friendly staff.… Read more
"Lovely comfortable, spacious modern room."
Excellent room, very helpful and friendly staff. Read less
Likes:
There's nothing I didn't like!
Dislikes:
No
Guest Review for The County Hotel, Hexham
Lindsay
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
2
"Great, despite some issues...."
No wifi; at a critical point, no hot water. Wifi was unresolvable; water was sorted out. And then.....major road works outside all night!
Breakfast - mediocre. Cereal containers did not contain… Read more
"Great, despite some issues...."
No wifi; at a critical point, no hot water. Wifi was unresolvable; water was sorted out. And then.....major road works outside all night!
Breakfast - mediocre. Cereal containers did not contain what was on the labels. Scrambled egg was rubbery.
Otherwise, just fine! Read less
Likes:
Staff were very good indeed, before any problems, during the issues of wifi and water. Hugely apologetic about the road works, which the hotel did not know about.
Dislikes:
See above
Response from The County Hotel:
Hi Lindsay, thank you for taking the time out to leave us a review, your feedback is greatly appreciated. I am sorry to hear the issues you experienced with us and sincerely apologise. We were experiencing some techincal issues with the WI-FI. I'm pleased to say these have now been rectified. If you wish to stay with us again in the future please don't hesisite to contact us to arrange a complimentary upgrade to one of our deluxe rooms.
Kind Regards
Management
Guest Review for The County Hotel, Hexham
Jonathan
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"very comfortable"
Good… Read more
"very comfortable"
Good Read less
Likes:
good comfortable rooms
Dislikes:
None
Response from The County Hotel:
Thank you for your comment. We are pleased you had a comfortable stay.
Kind Regards
Management
Guest Review for The County Hotel, Hexham
Julia
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"perfect place to lay your head"
Absolutely wonderful, staff really pulled out all the stops for our wedding reception, highly recommended and they have some wonderful rooms. Also all our guests commented how great the food was! Very… Read more
"perfect place to lay your head"
Absolutely wonderful, staff really pulled out all the stops for our wedding reception, highly recommended and they have some wonderful rooms. Also all our guests commented how great the food was! Very reasonable price too Read less
Likes:
Everything
Dislikes:
No
Response from The County Hotel:
Hi Julia, We really appreciate you taking time out to leave a comment. It was a lovely day and glad it made a difference to your big day. We wish you's all the best.
Kind Regards
Management
Guest Review for The County Hotel, Hexham
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