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The Elk's Head Hexham
Visit Britain 4 Stars Inn
Inn
Guest Rating: 4.3
See all 101 reviews
The Elk's Head, Whitfield

Hexham, 

Northumberland, 


NE47 8HD,  England
Average Guest Rating for The Elk's Head, Hexham
Guest reviews for The Elk's Head, Hexham are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.2
Friendliness:
4.6
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.5
Location:
4.5
Breakfast:
4.4
Guest Rating:
4.3
From 101 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Donna
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely hotel & staff"
Good food, lovely accommodation, and warm and friendly staff… Read more
"Lovely hotel & staff"
Good food, lovely accommodation, and warm and friendly staff Read less
Likes:
Lovely room, food was great and staff were very friendly
Dislikes:
None
Guest Review for The Elk's Head, Hexham
Chris
With a colleague
Stayed: Oct '14
4
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Lovely location but room needs some tender loving care"
Two nights with a friend, walking in local area.… Read more
"Lovely location but room needs some tender loving care"
Two nights with a friend, walking in local area. Read less
Likes:
Very friendly welcoming staff. Tasty evening meal with good choice of food.
Dislikes:
One room was rather disappointing - needs minor repairs and there was no chair. Limited space due to sloping ceiling.
Price was high for facilities available.
Guest Review for The Elk's Head, Hexham
Anne Christine
Mature Couple
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
2
"Good location but disappointing room"
Given room in pub awkward to get to with bags. Dated room with 'saniflow' waste disposal for toilet. Shower was not very hot loose toilet seat outdated furnishings. No wifi in room.… Read more
"Good location but disappointing room"
Given room in pub awkward to get to with bags. Dated room with 'saniflow' waste disposal for toilet. Shower was not very hot loose toilet seat outdated furnishings. No wifi in room. Read less
Likes:
Good wholesome pub food for dinner
Dislikes:
The noisy 'sanilow' for toilet wasn't expecting that. Leaking plumbing underneath the hand basin. Poor quality bed and pillows. Room very small and furnishings dated. No comment from staff about leak.
Response from The Elk's Head:
I'm sorry that you feel standards of the room didn't live upto expectations.I can only apologise for your dissapointing experience of the Elks Head. We are looking to make some improvements to the rooms in the near future so we will take on board your comments about the furnishings. I'm surprised by the lack of hot water and wifi, these are normally not a problem in that room. The leak and toilet seat have been noted and rectified and we are looking into the possibility of changing the saniflow.
Guest Review for The Elk's Head, Hexham
Bob
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Lovely place, lovely food"
Pleasant room, nice soft towels and good food. Evening dining was delightful and staff were very friendly and helpful.… Read more
"Lovely place, lovely food"
Pleasant room, nice soft towels and good food. Evening dining was delightful and staff were very friendly and helpful. Read less
Likes:
See above and drive to location was very pretty and enjoyable with the top down.
Dislikes:
No
Guest Review for The Elk's Head, Hexham
Marry
Group of Adults
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
3
"Beautiful environment"
Overnight stay after a long voyage, releaxing inn… Read more
"Beautiful environment"
Overnight stay after a long voyage, releaxing inn Read less
Likes:
Nice place
Dislikes:
Separate sleeping accomodation from the main building
Guest Review for The Elk's Head, Hexham
Alan
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Relaxing and Tranquil"
I only stayed one night due to a business mtg in Prudhoe. I selected this hotel because of location, ie beautiful area, A686 route from M6 and tranquillity next to river. I really enjoyed the stay.… Read more
"Relaxing and Tranquil"
I only stayed one night due to a business mtg in Prudhoe. I selected this hotel because of location, ie beautiful area, A686 route from M6 and tranquillity next to river. I really enjoyed the stay. Read less
Likes:
Location is outstanding.
Dislikes:
Food was excellent. Very pleasant to sit in garden.
Guest Review for The Elk's Head, Hexham
John
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"comfortable accommodation in very pleasant surroundings"
very enjoyable, served by most helpful and friendly staff… Read more
"comfortable accommodation in very pleasant surroundings"
very enjoyable, served by most helpful and friendly staff Read less
Likes:
excellent value for money
Dislikes:
None
Guest Review for The Elk's Head, Hexham
David
Alone
Stayed: Jun '14
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
1
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"good sporting location"
most pleasant… Read more
"good sporting location"
most pleasant Read less
Likes:
pleasant staff
Dislikes:
None
Guest Review for The Elk's Head, Hexham
jo
Mature Couple
Stayed: May '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
"Very Unfriendly"
We had reserved a room along with a table for ~Sunday lunch for a meeting with family… Read more
"Very Unfriendly"
We had reserved a room along with a table for ~Sunday lunch for a meeting with family Read less
Likes:
The location is absolutely stunning
Dislikes:
There was plenty we didnt like about our stay, from the welcome received (or not as is the case) to the room itself and the cleanliness
Guest Review for The Elk's Head, Hexham
Philippa
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Excellent Food"
A pleasant hotel with unexpectedly excellent food. The surroundings could be made more of, with access to, and walks by the river made possible.… Read more
"Excellent Food"
A pleasant hotel with unexpectedly excellent food. The surroundings could be made more of, with access to, and walks by the river made possible. Read less
Likes:
The food was brilliant.
Dislikes:
No bath in the en suite.
Response from The Elk's Head:
Thankyou for your kind comments, we are glad you enjoyed your stay with us
Guest Review for The Elk's Head, Hexham
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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