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The Turks Head Rothbury
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4.5
See all 40 reviews
High Street

Rothbury, 

Northumberland, 


NE65 7TE,  United Kingdom
Average Guest Rating for The Turks Head, Rothbury
Guest reviews for The Turks Head, Rothbury are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.7
Location:
4.8
Breakfast:
4.6
Guest Rating:
4.5
From 40 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Steve
Group of Adults
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Overnight stops going up and down from Fort Augustus"
Ideal location and halfway house to our final destinations. 2 x overnight stays. Bed and breakfast excellent.… Read more
"Overnight stops going up and down from Fort Augustus"
Ideal location and halfway house to our final destinations. 2 x overnight stays. Bed and breakfast excellent. Read less
Likes:
Friendliness of staff and locals.
Dislikes:
No.
Guest Review for The Turks Head, Rothbury
Brenda
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Short break in Rothbury"
2 nights in The Turks Head, staying in the garden room, which is separate to the main building. Quiet & secluded, in the summer maybe some noise from the vast out door beer garden & play area.… Read more
"Short break in Rothbury"
2 nights in The Turks Head, staying in the garden room, which is separate to the main building. Quiet & secluded, in the summer maybe some noise from the vast out door beer garden & play area. Read less
Likes:
The staff were really friendly & helpful. The locals kept us amused. Eating in the pub restaurant is recommended however it is best to reserve a table, it is very popular. Relaxed atmosphere.
Dislikes:
Could do with some hooks on the doors in garden room for your coats & maybe an information folder for what facilities pub offers. These are more suggestions than bad points.
Guest Review for The Turks Head, Rothbury
Edrici
Alone
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant"
Beautiful place good food really clean and cosy rooms and the staff is the most helpful and friendly you can get in some 5 stars hotels they need staff like this congratulations… Read more
"Brilliant"
Beautiful place good food really clean and cosy rooms and the staff is the most helpful and friendly you can get in some 5 stars hotels they need staff like this congratulations Read less
Likes:
All the stay was brilliant
Dislikes:
No nothing
Guest Review for The Turks Head, Rothbury
Michelle
Mature Couple
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Good weekend retreat in a good location"
Visited for weekend stay. Stayed in the Patio room which is just off the pub itself. room was gererally clean apart from couple cobwebs in corner of living room and bathroom, plus an old slice of lemo… Read more
"Good weekend retreat in a good location"
Visited for weekend stay. Stayed in the Patio room which is just off the pub itself. room was gererally clean apart from couple cobwebs in corner of living room and bathroom, plus an old slice of lemon under table. Bed was clean however no mattress protector. Good size room and nice decor.it was cold at times but a electric fan/fire helped. Bathroom needs an extractor fan, the condensation was evident from the shower and the peeling paint on the ceiling above shower cubicle. Hearty breakfast. Read less
Likes:
Location great, close to Cragide and on High Steet so just a walk away from amenities. Peaceful and Turks Head had a nice friendly atmosphere. Impressed that towels changed daily as only 2 night stay.
Dislikes:
When arrived was no dedicated reception so stood for a while at the bar to be checked in.Room itself was generally clean but couple cobwebs. Bathroom needs a extractor fan as smells of damp.
Guest Review for The Turks Head, Rothbury
Colin
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely stay at the Turks Head Rothbury."
Spent three nights at the Turks Head to visit surrounding area - Cragside, Seahouses, Craster and Alnmouth.… Read more
"Lovely stay at the Turks Head Rothbury."
Spent three nights at the Turks Head to visit surrounding area - Cragside, Seahouses, Craster and Alnmouth. Read less
Likes:
The lovely location, very friendly staff, friendly atmosphere in pub, very good home made food (we stayed for dinner each night) - rooms were a good size, clean, and had everything we needed.
Dislikes:
None
Guest Review for The Turks Head, Rothbury
Michael
Alone
Stayed: Jun '17
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
3
"Great location but room for improvement"
Stayed for one night. Room was above bar area so was noisy until after 11.00 with music from below. Room was a triple so there was plenty of space. Furniture was dated and tired. There was large emerg… Read more
"Great location but room for improvement"
Stayed for one night. Room was above bar area so was noisy until after 11.00 with music from below. Room was a triple so there was plenty of space. Furniture was dated and tired. There was large emergency light in the room with a bright green light which made sleeping difficult. Bathroom was well equipped but was not particularly clean including mould around shower. Shower fittings were leaking. Staff were friendly and service both on arrival and at breakfast was good. Read less
Likes:
As above plus very good internet access throughout hotel
Dislikes:
As above plus TV reception beyond BBC1 and BBC2 was poor
Response from The Turks Head:
Hi micheal, no ones mentioned the TV reception to us so we will look into that urgently, the room was only added 2 years ago and previously had no bathroom and all furniture and entire bathroom were new then. Unfortunately not all guests treat our property like they would at home and we are currently rolling out replacing pine with solid oak. This is the last room still to do as everything only 24months old - but is on the list. Thank you for your feed back we do hope you visit us again :)
Guest Review for The Turks Head, Rothbury
David
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good situation and very friendly"
Made welcome on arrival, though one person was serving behind bar and checking in and was very stretched when we arrived.
Locals in bar friendly
Good selection of drinks and very good food for dinne… Read more
"Good situation and very friendly"
Made welcome on arrival, though one person was serving behind bar and checking in and was very stretched when we arrived.
Locals in bar friendly
Good selection of drinks and very good food for dinner and breakfast. Service very friendly and efficient both evening and morning.
Patio room large and comfortable Read less
Likes:
Relaxed atmosphere and friendly service throughout.
No problem parking on street outside.
Location is very convenient for Cragside.
Dislikes:
Wifi only works in bar & dining room.
Response from The Turks Head:
Oh and we've also improved the wifi to include all rooms and garden and increase capacity:)
Guest Review for The Turks Head, Rothbury
William
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"nice place to stay"
very pleasant… Read more
"nice place to stay"
very pleasant Read less
Likes:
nice place, nice staff
Dislikes:
None
Response from The Turks Head:
Thanks you so much for your kind review, we do hope to see you again :)
Guest Review for The Turks Head, Rothbury
Scott
Family with young Children
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Really good. Recommended."
Really good. Nice spacious room. Very clean. Friendly staff. They managed to check us in early as we had to go to a wedding which was a big help. Provided a cot for our little boy.… Read more
"Really good. Recommended."
Really good. Nice spacious room. Very clean. Friendly staff. They managed to check us in early as we had to go to a wedding which was a big help. Provided a cot for our little boy. Read less
Likes:
Really friendly. Good location. Nice room.
Dislikes:
None
Response from The Turks Head:
Thanks so much for your lovely review Scott, really appreciate your feedback, also lovely to be able to pass back to the team, thanks for taking the time to review us :)
Guest Review for The Turks Head, Rothbury
Michael
With a colleague
Stayed: Nov '16
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Nice Welcome, Friendly staff"
Garden room - clean, tidy but cold, needed to leave the heating on overnight.… Read more
"Nice Welcome, Friendly staff"
Garden room - clean, tidy but cold, needed to leave the heating on overnight. Read less
Likes:
Friendly helpful staff
Dislikes:
Sadly the meal was not as hot as i would have liked.
Response from The Turks Head:
Hi Micheal, thank you for your feedback, we have adjusted the timer on the external light so this should now hopefully be much improved. The heating works very quickly. We normally switch on prior to guests arrival, however we still have not got to the bottom of why your we were notified of your cancellation which is why it was not switched on prior to your checking in. we apologies for this and await the response to our enquiry. I will check the sofa this week, they are only several months old
Guest Review for The Turks Head, Rothbury
Page: 1 | 2 | 3 | 4 Next
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