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The Turks Head Rothbury
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4.5
See all 43 reviews
High Street

Rothbury, 

Northumberland, 


NE65 7TE,  United Kingdom
Average Guest Rating for The Turks Head, Rothbury
Guest reviews for The Turks Head, Rothbury are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.7
Location:
4.8
Breakfast:
4.6
Guest Rating:
4.5
From 43 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
Renos
Mature Couple
Stayed: Nov '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly service and atmosphere with perfect location for walking in the surrounding area."
Superb. Central location in a charming village with amenities. Staff were friendly and helpful. we were very lucky weather wise - sunny days but cold and perfect for walking in the wonderful surrou… Read more
"Friendly service and atmosphere with perfect location for walking in the surrounding area."
Superb. Central location in a charming village with amenities. Staff were friendly and helpful. we were very lucky weather wise - sunny days but cold and perfect for walking in the wonderful surrounding countryside. Read less
Likes:
All of it. It was sunny but with Joan around, who needs sunshine - she is a breath of fresh air and warmer than the sun.
Dislikes:
Minor issue - the shaving light in the bathroom would not stay on but forgot to tell the staff when we left.
Guest Review for The Turks Head, Rothbury
Robert
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Very friendly stay"
Overnight stay to visit Cragside… Read more
"Very friendly stay"
Overnight stay to visit Cragside Read less
Likes:
Staff were very friendly and food was excellent.
Dislikes:
Room was a little tired and Wi-fi patchy in the room
Response from The Turks Head:
Thank you for your review, we are due to update this room before December, just waiting for again booking to get the decorators in :) thank you for your feedback.
Guest Review for The Turks Head, Rothbury
Steve
Group of Adults
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Overnight stops going up and down from Fort Augustus"
Ideal location and halfway house to our final destinations. 2 x overnight stays. Bed and breakfast excellent.… Read more
"Overnight stops going up and down from Fort Augustus"
Ideal location and halfway house to our final destinations. 2 x overnight stays. Bed and breakfast excellent. Read less
Likes:
Friendliness of staff and locals.
Dislikes:
No.
Response from The Turks Head:
Thank you so much for taking the time to leave us this lovely review :)
Guest Review for The Turks Head, Rothbury
Vic
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly and relxing"
We stayed 3 nights in an executive double room, which was large, warm and comfortable. We ate breakfast on all three days and had evening meals on two occasions. Food was good and plentiful, staff wer… Read more
"Friendly and relxing"
We stayed 3 nights in an executive double room, which was large, warm and comfortable. We ate breakfast on all three days and had evening meals on two occasions. Food was good and plentiful, staff were friendly and helpful. Read less
Likes:
The pub and the village were delightful. Everyone was very friendly. We had good weather and there is a lot to do and see nearby. We Would recommend Cragside house and Gardens which is nearby.
Dislikes:
No
Response from The Turks Head:
Thank you for taking the time to leave this wonderful review, we really appreciate it :)
Guest Review for The Turks Head, Rothbury
Brenda
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Short break in Rothbury"
2 nights in The Turks Head, staying in the garden room, which is separate to the main building. Quiet & secluded, in the summer maybe some noise from the vast out door beer garden & play area.… Read more
"Short break in Rothbury"
2 nights in The Turks Head, staying in the garden room, which is separate to the main building. Quiet & secluded, in the summer maybe some noise from the vast out door beer garden & play area. Read less
Likes:
The staff were really friendly & helpful. The locals kept us amused. Eating in the pub restaurant is recommended however it is best to reserve a table, it is very popular. Relaxed atmosphere.
Dislikes:
Could do with some hooks on the doors in garden room for your coats & maybe an information folder for what facilities pub offers. These are more suggestions than bad points.
Response from The Turks Head:
Thank you Brenda, additional hooks now in place so thank you for the feedback. We do have folders in the rooms but now and again guests take them with them & housekeeping don't always check they're present. We make sure that information on the area is also available in the bar & lounge too. I will send out a reminder to Check daily :)
Guest Review for The Turks Head, Rothbury
Edrici
Alone
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant"
Beautiful place good food really clean and cosy rooms and the staff is the most helpful and friendly you can get in some 5 stars hotels they need staff like this congratulations… Read more
"Brilliant"
Beautiful place good food really clean and cosy rooms and the staff is the most helpful and friendly you can get in some 5 stars hotels they need staff like this congratulations Read less
Likes:
All the stay was brilliant
Dislikes:
No nothing
Guest Review for The Turks Head, Rothbury
Michelle
Mature Couple
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Good weekend retreat in a good location"
Visited for weekend stay. Stayed in the Patio room which is just off the pub itself. room was gererally clean apart from couple cobwebs in corner of living room and bathroom, plus an old slice of lemo… Read more
"Good weekend retreat in a good location"
Visited for weekend stay. Stayed in the Patio room which is just off the pub itself. room was gererally clean apart from couple cobwebs in corner of living room and bathroom, plus an old slice of lemon under table. Bed was clean however no mattress protector. Good size room and nice decor.it was cold at times but a electric fan/fire helped. Bathroom needs an extractor fan, the condensation was evident from the shower and the peeling paint on the ceiling above shower cubicle. Hearty breakfast. Read less
Likes:
Location great, close to Cragide and on High Steet so just a walk away from amenities. Peaceful and Turks Head had a nice friendly atmosphere. Impressed that towels changed daily as only 2 night stay.
Dislikes:
When arrived was no dedicated reception so stood for a while at the bar to be checked in.Room itself was generally clean but couple cobwebs. Bathroom needs a extractor fan as smells of damp.
Response from The Turks Head:
We've now rectified this as we weren't aware if the issue, thank you for your valuable feedback
Guest Review for The Turks Head, Rothbury
Colin
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely stay at the Turks Head Rothbury."
Spent three nights at the Turks Head to visit surrounding area - Cragside, Seahouses, Craster and Alnmouth.… Read more
"Lovely stay at the Turks Head Rothbury."
Spent three nights at the Turks Head to visit surrounding area - Cragside, Seahouses, Craster and Alnmouth. Read less
Likes:
The lovely location, very friendly staff, friendly atmosphere in pub, very good home made food (we stayed for dinner each night) - rooms were a good size, clean, and had everything we needed.
Dislikes:
None
Response from The Turks Head:
Thank you for your feedback, we have now taken action as weren't aware this was an issue :)
Guest Review for The Turks Head, Rothbury
Michael
Alone
Stayed: Jun '17
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
3
"Great location but room for improvement"
Stayed for one night. Room was above bar area so was noisy until after 11.00 with music from below. Room was a triple so there was plenty of space. Furniture was dated and tired. There was large emerg… Read more
"Great location but room for improvement"
Stayed for one night. Room was above bar area so was noisy until after 11.00 with music from below. Room was a triple so there was plenty of space. Furniture was dated and tired. There was large emergency light in the room with a bright green light which made sleeping difficult. Bathroom was well equipped but was not particularly clean including mould around shower. Shower fittings were leaking. Staff were friendly and service both on arrival and at breakfast was good. Read less
Likes:
As above plus very good internet access throughout hotel
Dislikes:
As above plus TV reception beyond BBC1 and BBC2 was poor
Response from The Turks Head:
Hi micheal, no ones mentioned the TV reception to us so we will look into that urgently, the room was only added 2 years ago and previously had no bathroom and all furniture and entire bathroom were new then. Unfortunately not all guests treat our property like they would at home and we are currently rolling out replacing pine with solid oak. This is the last room still to do as everything only 24months old - but is on the list. Thank you for your feed back we do hope you visit us again :)
Guest Review for The Turks Head, Rothbury
David
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good situation and very friendly"
Made welcome on arrival, though one person was serving behind bar and checking in and was very stretched when we arrived.
Locals in bar friendly
Good selection of drinks and very good food for dinne… Read more
"Good situation and very friendly"
Made welcome on arrival, though one person was serving behind bar and checking in and was very stretched when we arrived.
Locals in bar friendly
Good selection of drinks and very good food for dinner and breakfast. Service very friendly and efficient both evening and morning.
Patio room large and comfortable Read less
Likes:
Relaxed atmosphere and friendly service throughout.
No problem parking on street outside.
Location is very convenient for Cragside.
Dislikes:
Wifi only works in bar & dining room.
Response from The Turks Head:
Oh and we've also improved the wifi to include all rooms and garden and increase capacity:)
Guest Review for The Turks Head, Rothbury
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