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Ashiana Hotel Newark upon Trent
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3
See all 24 reviews
North Road

Newark upon Trent, 

Nottinghamshire, 


NG23 6HN,  England
Average Guest Rating for Ashiana Hotel, Newark upon Trent
Guest reviews for Ashiana Hotel, Newark upon Trent are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.3
Friendliness:
3.2
Cleanliness:
3.0
Facilities:
3.1
Staff service:
2.9
Location:
3.8
Breakfast:
1.5
Guest Rating:
3
From 24 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Tess
Alone
Stayed: Dec '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Do not stay here!"
I specifically called before I booked, to check I could drop my bags off at 1pm as I was spending the day with my aged parents. Arrived to moons there, both advertised numbers went to a mobile which w… Read more
"Do not stay here!"
I specifically called before I booked, to check I could drop my bags off at 1pm as I was spending the day with my aged parents. Arrived to moons there, both advertised numbers went to a mobile which was unanswered. Had to return at 3 this wasting time, and again no one there. More calls and no reply. Check in is at 5!! Room was dirty, un hovered, linen was stained, beds cheap and bouncy and duvet too thin and cheap to be warm enough. Heating clanked when on so had to be off! Staff disinterested! Read less
Likes:
Absolutely nothing! There is plenty more to say and it will be in Trip adviser!
Dislikes:
Outside light so strong,room was illuminated through the door window. Draught under door which had a big chunk out of it, bed side lights didn't work so had to go to the main door to turn light off
Guest Review for Ashiana Hotel, Newark upon Trent
Charles
Alone
Stayed: Nov '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Nice room resturant great would stay again"
comfortable bed great shower clean room… Read more
"Nice room resturant great would stay again"
comfortable bed great shower clean room Read less
Likes:
Good area for where I wanted to go
Dislikes:
None
Guest Review for Ashiana Hotel, Newark upon Trent
Naomi
Family with young Children
Stayed: Nov '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
"Lovely room slightly let down by the poor fittings (lampshade hanging off and poor bathroom fittings"
Lovely, clean, comfortable room slightly let down by the poor fixtures and fittings. One of the lampshades was hanging off a wall light and the bathroom towel rail, shelf above the sink and the shower… Read more
"Lovely room slightly let down by the poor fittings (lampshade hanging off and poor bathroom fittings"
Lovely, clean, comfortable room slightly let down by the poor fixtures and fittings. One of the lampshades was hanging off a wall light and the bathroom towel rail, shelf above the sink and the shower door were ineffective. We were also a little disappointed not to have a bath when we had booked as a family whereas some friends of ours who were two single people had a room with a bath and shower. Read less
Likes:
The room was very spacious, the beds were comfy and the staff friendly/
Dislikes:
None
Guest Review for Ashiana Hotel, Newark upon Trent
Tjeerd
Mature Couple
Stayed: Jul '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
3
Breakfast:
1
"I wish I new ..."
In a dirty room ??
I heard something about Health and Safety.
Lets put it this way; we survived it.… Read more
"I wish I new ..."
In a dirty room ??
I heard something about Health and Safety.
Lets put it this way; we survived it. Read less
Likes:
Newark was a very nice town to visit, the people were very friendly. I wish I could say that for the hotel staff.
Dislikes:
None
Guest Review for Ashiana Hotel, Newark upon Trent
David
Group of Adults
Stayed: Feb '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
4
Breakfast:
1
"Too long a list to even start"
Atrocious… Read more
"Too long a list to even start"
Atrocious Read less
Likes:
The restsurant
Dislikes:
The accomodation
Guest Review for Ashiana Hotel, Newark upon Trent
Rachel
Mature Couple
Stayed: Nov '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
5
"Basic overnight stay - certainly no frills"
The room lacked attention to detail and the hand of a woman. No heating on at all, but a heater was provided straight away on asking. No remote control for TV but one was provided quickly on asking.… Read more
"Basic overnight stay - certainly no frills"
The room lacked attention to detail and the hand of a woman. No heating on at all, but a heater was provided straight away on asking. No remote control for TV but one was provided quickly on asking.
Room was sparcely furnished and completely characterless.
Good sized room and bathroom. All clean. Good supply of towels and tea/coffe-making facilities. Several light bulbs out. Read less
Likes:
Near to Newark showground.
Good nights sleep - quite quiet despite being just off the A1.
Large room and bathroom.
Good parking facilities
Dislikes:
None
Guest Review for Ashiana Hotel, Newark upon Trent
Ann
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
"Great value for money and central for our needs."
Great accommodation. Not disapointed… Read more
"Great value for money and central for our needs."
Great accommodation. Not disapointed Read less
Likes:
Rooms a great size. Position ideal for our time at Newark Fair
Dislikes:
No
Guest Review for Ashiana Hotel, Newark upon Trent
Benjamin
Young Couple
Stayed: Jul '14
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
1
Cleanliness:
4
Facilities:
4
Staff service:
1
Location:
4
"Accommodation quite good. Check-in very poor."
The room itself was fine. Very spacious and clean and the needs were comfortable. Perfect for an overnight stay.
Check in process was very poor. We arrived at the correct check-in time but everyw… Read more
"Accommodation quite good. Check-in very poor."
The room itself was fine. Very spacious and clean and the needs were comfortable. Perfect for an overnight stay.
Check in process was very poor. We arrived at the correct check-in time but everywhere was locked with no notice about how to check in. Eventually we phoned and they sent someone downstairs to let us in. He looked rather annoyed like we had inconvenienced him. They then couldn't find any record of the booking we had made online. Eventually they found us a room. Read less
Likes:
Spacious room. Location. Good value.
Dislikes:
Rather grumpy staff and poor check in procedures.
Guest Review for Ashiana Hotel, Newark upon Trent
BETH
Group of Adults
Stayed: Jul '14
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
2
Cleanliness:
2
Facilities:
4
Staff service:
1
Location:
4
"Basic"
There was no proper reception when we arrived to check in. The member of staff greeting us did not seem to understand or speak much English so it was quite difficult trying to explain we had booked tw… Read more
"Basic"
There was no proper reception when we arrived to check in. The member of staff greeting us did not seem to understand or speak much English so it was quite difficult trying to explain we had booked two rooms under one name. He came across quite rude and was on the phone the whole time, I think to his manager trying to work out what to do.
He also charged my friend again for the room (I paid when booking), luckily we spoke to someone in the evening in the restaurant who was able to refund us. Read less
Likes:
Did the job
Dislikes:
The greeting and checking in
Guest Review for Ashiana Hotel, Newark upon Trent
Andrew
Alone
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
"Disappointed"
It is not a hotel, does not provide any services beyond the room. Check-in was fine. The room was clean but the shower was dirty. Next morning I needed a taxi (9.00am) but reception was closed and lo… Read more
"Disappointed"
It is not a hotel, does not provide any services beyond the room. Check-in was fine. The room was clean but the shower was dirty. Next morning I needed a taxi (9.00am) but reception was closed and locked. I was stranded. Breakfast was available "a couple of minutes down the road" but that turned out to be driving time not walking and I did not have a car. Having finally got into Newark, when I returned at 4.00pm reception was still closed and locked. No-one had been into the room to clean etc. Read less
Likes:
The room was adequate and tea and coffee were provided.
Dislikes:
None
Guest Review for Ashiana Hotel, Newark upon Trent
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