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Black Bull Hotel Lauder
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.9
See all 19 reviews
13-15 Market Place

Lauder, 

Scottish Borders, 


TD2 6SR,  United Kingdom
Average Guest Rating for Black Bull Hotel, Lauder
Guest reviews for Black Bull Hotel, Lauder are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
3.8
Friendliness:
4.5
Cleanliness:
4.2
Facilities:
3.7
Staff service:
4.5
Location:
4.2
Breakfast:
3.6
Guest Rating:
3.9
From 19 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Jim
Mature Couple
Stayed: Nov '16
2
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
2
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
1
"Rather disappointed"
Lack of training for staff… Read more
"Rather disappointed"
Lack of training for staff Read less
Likes:
Comfy bed
Dislikes:
Being ignored by staff had to ask for everything
Waited an age for meal
Guest Review for Black Bull Hotel, Lauder
James
Alone
Stayed: Nov '16
2
Would recommend to others.
Rooms:
2
Value:
1
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Tired shabby room over priced"
Shabby tired room over priced , bar and restaurant very good and lovely owners and staff . Food very good but a bit Chefy and small portions .… Read more
"Tired shabby room over priced"
Shabby tired room over priced , bar and restaurant very good and lovely owners and staff . Food very good but a bit Chefy and small portions . Read less
Likes:
Staff
Dislikes:
Breakfast not included in price
Guest Review for Black Bull Hotel, Lauder
Julia
Mature Couple
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Lovely Country Inn"
On arrival, helpful, friendly receptionist. Lovely bedlinen, clean,fresh room.… Read more
"Lovely Country Inn"
On arrival, helpful, friendly receptionist. Lovely bedlinen, clean,fresh room. Read less
Likes:
Everything.
Dislikes:
Would have paid more for breakfast so that the option of fruit juices and cereal could have been included with the full english.
Guest Review for Black Bull Hotel, Lauder
Pauline
Group of Adults
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Comfortable and relaxing"
My 24 year old son and I were on vacation from the United States visiting family in England and Scotland. Our stay at the Black Bull in Lauder was extremely comfortable, and the owners were the epito… Read more
"Comfortable and relaxing"
My 24 year old son and I were on vacation from the United States visiting family in England and Scotland. Our stay at the Black Bull in Lauder was extremely comfortable, and the owners were the epitome of hospitality. The room we stayed in was clean, with typical quaint decor for a British pub/hotel. The food at the Black Bull is excellent, fine dining and beautifully presented. Staff are attentive and friendly. We will not hesitate to stay here again. Read less
Likes:
Everything.
Dislikes:
Not a thing.
Guest Review for Black Bull Hotel, Lauder
Malcolm
Alone
Stayed: May '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Friendliness and attention to detail were the main characteristics."
Arrive late on walk over Border Hills. Despite arriving after the hotel had stopped serving meals, the staff went out of their way to ensure that I had a well cooked lamb dish. This set the tone for… Read more
"Friendliness and attention to detail were the main characteristics."
Arrive late on walk over Border Hills. Despite arriving after the hotel had stopped serving meals, the staff went out of their way to ensure that I had a well cooked lamb dish. This set the tone for my stay. Read less
Likes:
Obvious effort by owners and staff to deliver excellent servicd.
Dislikes:
No
Guest Review for Black Bull Hotel, Lauder
Graham
Alone
Stayed: Apr '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Friendly"
Enjoyable… Read more
"Friendly"
Enjoyable Read less
Likes:
Staff
Dislikes:
None
Guest Review for Black Bull Hotel, Lauder
Vanessa
Group of Adults
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Flying visit to Scotland"
A short but pleasant trip.… Read more
"Flying visit to Scotland"
A short but pleasant trip. Read less
Likes:
We enjoyed our stay in Lauder and found the Black Bull a very friendly place to stay , the staff were very pleasant and attentive on what was a busy weekend for the Black Bull. Good breakfast.
Dislikes:
None
Guest Review for Black Bull Hotel, Lauder
Paul
Group of Adults
Stayed: Nov '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Very Friendly Staff"
4 nights, Bed breakfast and evening meal, whilst on shooting break in Borders.… Read more
"Very Friendly Staff"
4 nights, Bed breakfast and evening meal, whilst on shooting break in Borders. Read less
Likes:
Staff were very friendly, new owners went out of their way to be helpful and accommodating. Food was excellent,
great quality and very good value.
Dislikes:
No.
Guest Review for Black Bull Hotel, Lauder
Michael
Mature Couple
Stayed: Oct '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"The new management has done very well!"
We stayed for a few days, to visit with friends and look up some family tree things in the neighboring towns.… Read more
"The new management has done very well!"
We stayed for a few days, to visit with friends and look up some family tree things in the neighboring towns. Read less
Likes:
Staff was fantastic. We understand that it is new management and they seem to have a good grasp on the business. Allan and his wife, along with the waitstaff were just simply outstanding!
Dislikes:
None
Guest Review for Black Bull Hotel, Lauder
Roger
With a colleague
Stayed: Apr '15
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
1
Staff service:
5
Location:
4
Breakfast:
1
"Once bitten twice shy"
The rooms are basic no shower bath with hand held thingy
No hot water before 8am 2 tea bags room done once for the whole stay the food leaves a lot to be desired very poor the bar was small but well… Read more
"Once bitten twice shy"
The rooms are basic no shower bath with hand held thingy
No hot water before 8am 2 tea bags room done once for the whole stay the food leaves a lot to be desired very poor the bar was small but well run
the staff worked hard the whole place wants a complete update Read less
Likes:
The locals were really friendly
the staff
Dislikes:
Most of it
Guest Review for Black Bull Hotel, Lauder
Page: 1 | 2 Next
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