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The Grapes Hotel Newcastleton
Self Assessed 4 Stars Guest House
Hotel
Guest Rating: 4.1
See all 34 reviews
16 Douglas Square

Newcastleton, 

Scottish Borders, 


TD9 0QD,  United Kingdom
Average Guest Rating for The Grapes Hotel, Newcastleton
Guest reviews for The Grapes Hotel, Newcastleton are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
4.2
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
3.6
Staff service:
4.4
Location:
4.6
Breakfast:
4.3
Guest Rating:
4.1
From 34 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Katrina
Family with young Children
Stayed: Sep '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful stay!"
An over night stay to celebrate a family birthday. Lovely bright family room with a view of the village Main Street.… Read more
"Wonderful stay!"
An over night stay to celebrate a family birthday. Lovely bright family room with a view of the village Main Street. Read less
Likes:
Breakfast was great! Staff very welcoming
Dislikes:
None
Guest Review for The Grapes Hotel, Newcastleton
Andrew
Group of Adults
Stayed: Aug '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Just the job."
Overnight stay as a part of a MTB trip. We were very happy with the Grapes, especially the friendly and helpful staff and the food.… Read more
"Just the job."
Overnight stay as a part of a MTB trip. We were very happy with the Grapes, especially the friendly and helpful staff and the food. Read less
Likes:
Very good food. Friendly atmosphere. Helpful staff.
Dislikes:
None
Guest Review for The Grapes Hotel, Newcastleton
Judith
Mature Couple
Stayed: Aug '18
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
3
"Would not stay there again"
Chose this hotel because it was close to the Observatory which we were visiting in the evening. Stayed in Room 5, the room was clean and reasonably comfortable. For breakfast there was cereal, orange… Read more
"Would not stay there again"
Chose this hotel because it was close to the Observatory which we were visiting in the evening. Stayed in Room 5, the room was clean and reasonably comfortable. For breakfast there was cereal, orange juice, yogurt and toaster to toast your own bread, then full Scottish breakfast, tea or coffee. When my husband was asked if he would like more tea, he was asked if he wanted it just topping up or would he like a new teabag! Read less
Likes:
Staff were pleasant enough, but would not stay here again.
Dislikes:
Stayed in Room 5, the window was propped open with a piece of wood, the blind was broken,light pull switch had not be fitted to the ceiling properly. The shower was in desperate need of de-scaling.
Guest Review for The Grapes Hotel, Newcastleton
Laura
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful!!!!"
We arrived quite late in the evening and were given our room key. Rooms are spotless and very comfortable. Went down to the bar for a couple of drinks and the owner and a couple of locals made our nig… Read more
"Wonderful!!!!"
We arrived quite late in the evening and were given our room key. Rooms are spotless and very comfortable. Went down to the bar for a couple of drinks and the owner and a couple of locals made our night memorable. Great conversation and made to feel extremely welcome. Would recommend The Grapes and if we are ever back down in Newcastleton we would not hesitate to book again. Read less
Likes:
Everything. Comfortable and warm. Great welcome.No
Dislikes:
No nothing at all.
Guest Review for The Grapes Hotel, Newcastleton
Kenneth
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"good for a short break"
staff extremely friendly and welcoming… Read more
"good for a short break"
staff extremely friendly and welcoming Read less
Likes:
pleasant village atmoshere
Dislikes:
None
Guest Review for The Grapes Hotel, Newcastleton
Rosie
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Thank you, we enjoyed ourstay very much"
We stayed two nights and had breakfast and dinner one night… Read more
"Thank you, we enjoyed ourstay very much"
We stayed two nights and had breakfast and dinner one night Read less
Likes:
Comfortable beds, friendly staff, good food.
Dislikes:
None
Guest Review for The Grapes Hotel, Newcastleton
Nigel
Mature Couple
Stayed: Jun '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very enjoyable"
We really enjoyed our stay, thank you… Read more
"Very enjoyable"
We really enjoyed our stay, thank you Read less
Likes:
The location for the Kielder forest and observatory was perfect
Dislikes:
None
Guest Review for The Grapes Hotel, Newcastleton
Matthew
With a colleague
Stayed: Apr '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Overnight stay before cycle event"
Single night before Dirty Reiver. Hotel fitted the bill in terms of location and cost… Read more
"Overnight stay before cycle event"
Single night before Dirty Reiver. Hotel fitted the bill in terms of location and cost Read less
Likes:
The staff were very friendly and provided a cooked breakfast at 530am!
Dislikes:
Shared bathroom
Guest Review for The Grapes Hotel, Newcastleton
Mirella
Young Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great stay"
We stayed over night after attending an even at Kielder Observatory.… Read more
"Great stay"
We stayed over night after attending an even at Kielder Observatory. Read less
Likes:
We enjoyed our stay very much. Room was very cosy and the bathroom was big.breakfast was superb and the staff were very friendly.
Dislikes:
The room got a bit cold over night but early in the morning it got warm again.
Guest Review for The Grapes Hotel, Newcastleton
Alison
Group of Adults
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Comfortable and convenient"
Stayed for 3 nights to spend time with my daughter and grandchildren who live in the area.… Read more
"Comfortable and convenient"
Stayed for 3 nights to spend time with my daughter and grandchildren who live in the area. Read less
Likes:
The beds were very comfortable and the room was pleasant.
Breakfast was very good, freshly cooked with plenty of choice.
Dislikes:
There were 2 cupboards which were possible places to hang clothes but both were stacked with spare/unused items.
Arrangements for the time of breakfast was a bit hit and miss.
Guest Review for The Grapes Hotel, Newcastleton
Page: 1 | 2 | 3 | 4 Next
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