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The Cliffe at Dinham Ludlow
Self Assessed 2 Stars Hotel
Restaurant with rooms
Guest Rating: 4.5
See all 336 reviews
Dinham

Ludlow, 

Shropshire, 


SY8 2JE,  England
Average Guest Rating for The Cliffe at Dinham, Ludlow
Guest reviews for The Cliffe at Dinham, Ludlow are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.6
Facilities:
4.1
Staff service:
4.6
Location:
4.6
Breakfast:
4.6
Guest Rating:
4.5
From 336 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Kevin
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Excellent hotel, excellent staff, excellent time."
Only stayed one night, in the area to attend a wedding in the town.
Warm welcome, attentive staff, excellent room, clean , tidy and good value for the money.… Read more
"Excellent hotel, excellent staff, excellent time."
Only stayed one night, in the area to attend a wedding in the town.
Warm welcome, attentive staff, excellent room, clean , tidy and good value for the money. Read less
Likes:
See above
Dislikes:
None
Guest Review for The Cliffe at Dinham, Ludlow
Anthony
Mature Couple
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
4
"Good looking hotel, but the "cottage" was misadvertised, in my opinion"
we arrived around 2:45,and waited 35mins until the room was ready.We were shown to "the cottage",this was actually a small 2 bedroom bungalow in the corner, inches from the boundary fence on 2 sides.A… Read more
"Good looking hotel, but the "cottage" was misadvertised, in my opinion"
we arrived around 2:45,and waited 35mins until the room was ready.We were shown to "the cottage",this was actually a small 2 bedroom bungalow in the corner, inches from the boundary fence on 2 sides.Advertised as being suitable for self catering,there were no utensils,pans or microwave in the kitchen,and it did not look too clean.The bathroom was a disabled wetroom with a shower seat.The paint had run onto the floor trim.Looked like it was used by builders during hotel refit. Read less
Likes:
Very good breakfast. Good location.
Dislikes:
Car park still had a portaloo and a skip from hotel refit.
Guest Review for The Cliffe at Dinham, Ludlow
Jane
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Wonderful staff"
Stayed one night to attend a wedding. Staff were wonderful, very clean, beautiful decor in reception and dining room which I understand has all been done up. Room was fine, bathroom was ok, phone inst… Read more
"Wonderful staff"
Stayed one night to attend a wedding. Staff were wonderful, very clean, beautiful decor in reception and dining room which I understand has all been done up. Room was fine, bathroom was ok, phone instructions in the room useless, no information in room on times of breakfast. Read less
Likes:
Staff very helpful
Dislikes:
None
Response from The Cliffe at Dinham:
We are very pleased you enjoyed your stay with us. As I have just responded to previous reviewer, the room folders have been updated this week so telephone instructions are now clear and breakfast times are in part of the information folder.
Guest Review for The Cliffe at Dinham, Ludlow
Richard
Young Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Relaxing hotel in a peaceful location but still close to local attractions."
2 night short break. Relaxing and welcoming.… Read more
"Relaxing hotel in a peaceful location but still close to local attractions."
2 night short break. Relaxing and welcoming. Read less
Likes:
The ensuite bathroom was nicely decorated, clean and well presented. Service at breakfast was efficient and unfussy. The bar area seating was comfy and welcoming.
Dislikes:
I was not asked if I wanted a morning paper.
TV remote was dusty. Instructions for using TV were insufficient - took me 5 mins to work out which buttons to press (and I'm tech-savvy!).
Sausages dry
Response from The Cliffe at Dinham:
Thanks for taking time to review The Cliffe. We are pleased you enjoyed staying with us. We have updated all room folders this week so we would hope TV instructions will now be clearer. We have looked into why your sausages were dry and have acted on it.
Guest Review for The Cliffe at Dinham, Ludlow
Susan
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Ludlow & Surrounding Countryside"
Lovely restful break with lots to see and discover about Ludlow. We found plenty to do and places to eat. There are also fantastic walks in the Mortimer Forest as well so we were able to exercise as w… Read more
"Ludlow & Surrounding Countryside"
Lovely restful break with lots to see and discover about Ludlow. We found plenty to do and places to eat. There are also fantastic walks in the Mortimer Forest as well so we were able to exercise as well. Read less
Likes:
Excellent ambience of the hotel reception and bar areas to relax in.
Dislikes:
None
Response from The Cliffe at Dinham:
Thank you so much for your lovely review. We are very pleased you enjoyed your stay with us. As I explained in my last response the fence posts are with us so all being well new fence and trees will be following.
Guest Review for The Cliffe at Dinham, Ludlow
Julia
Family with older Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
5
"Excellent value overnight stay - great food"
Hotel was recently refurbished and the staff very helpful. Needs a bit of a lived in feeling but an excellent good value stay with an easy walk into Ludlow. food much better than expected. Lamb real… Read more
"Excellent value overnight stay - great food"
Hotel was recently refurbished and the staff very helpful. Needs a bit of a lived in feeling but an excellent good value stay with an easy walk into Ludlow. food much better than expected. Lamb really good.
We stayed in the cottage which was Comfortable but a characterless building. Neighbouring static caravan park was no bother though some landscaping would screen it. Read less
Likes:
The food was very tasty using local meat and ingredients. Breakfast was great too.
Dislikes:
None
Response from The Cliffe at Dinham:
We are pleased you enjoyed your stay with us. Our restaurant menu is proving to be popular with residents and non-residents alike. We have a new fence hopefully going up this week which will help to screen off the park homes. With trees and under planting to follow. Thank you for taking time to review The Cliffe.
Guest Review for The Cliffe at Dinham, Ludlow
Michael
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Enjoyable Stay"
Our first time back in Shropshire after 13 years and quickly remembered why we loved it so much. Great welcome at The Cliffe which was spotless, comfortable and especially good at breakfast time! Fr… Read more
"Enjoyable Stay"
Our first time back in Shropshire after 13 years and quickly remembered why we loved it so much. Great welcome at The Cliffe which was spotless, comfortable and especially good at breakfast time! Friendly, helpful staff, two minor problems were quickly resolved. Despite some rain, we visited old haunts and some new ones too and thoroughly enjoyed our visit. Read less
Likes:
Breakfasts! Real ale and a nice local cider behind the bar with reasonable prices for them. Complimentary bottled water and free wifi in room, really useful. Easy to walk or drive into Ludlow.
Dislikes:
None
Response from The Cliffe at Dinham:
Thank you for taking the time to review us. We are very pleased that your stay with us was so enjoyable. We hope we will be able to welcome you back aain, however a little sooner than 13 years.
Guest Review for The Cliffe at Dinham, Ludlow
Peter
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
5
"Good location for visiting Ludlow"
Pleasant staff, good food with restaurant in evening providing better than average cuisine. Very convenient location for walking into Ludlow (10 mins. Quiet situation.… Read more
"Good location for visiting Ludlow"
Pleasant staff, good food with restaurant in evening providing better than average cuisine. Very convenient location for walking into Ludlow (10 mins. Quiet situation. Read less
Likes:
Good locally sourced food.
Location.
Dislikes:
Beds could be better - very soft and rather saggy!
Only the minimum provision of tea, coffee in rooms.
Very small shower room, would struggle to use if larger person.
Response from The Cliffe at Dinham:
We are very pleased you enjoyed your dinner with us.
Guest Review for The Cliffe at Dinham, Ludlow
Mark
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Short break en route to Shropshire Hills."
Short 2 night stay close to the centre of Ludlow… Read more
"Short break en route to Shropshire Hills."
Short 2 night stay close to the centre of Ludlow Read less
Likes:
Staff were very friendly and welcoming. The bar and dining areas provide an excellent atmosphere for a drink or something to eat. The hotel is very dog friendly and ideally situated near the town.
Dislikes:
The twin Room 3 was not large enough for our needs. This would be better served as a single. Noise from builders every morning from 0800 although we understand the renovation needs to be completed.
Response from The Cliffe at Dinham:
Thank you for your review of The Cliffe. It is nice to hear you enjoyed our restaurant and bar. Room 3 is a standard twin room and so priced accordingly, although we have only owned The Cliffe for a short while no one has commented on it being better as a single. (maybe it was having your dog with you that made it feel smaller)
Guest Review for The Cliffe at Dinham, Ludlow
Rhys
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"I'd stay again"
Great location and very smart ground floor reception and restaurant. Food was well above above average for a hotel and was very good value. Local beer in the bar was a nice touch. Staff we're friendly… Read more
"I'd stay again"
Great location and very smart ground floor reception and restaurant. Food was well above above average for a hotel and was very good value. Local beer in the bar was a nice touch. Staff we're friendly and attentive at all times. Read less
Likes:
The food and drink, was very good, locAl beer and good quality evening meal and a very good breakfast using local produce. The freshly squeezed orange juice was a pleasant surprise.
Dislikes:
None
Response from The Cliffe at Dinham:
Thank you for reviewing The Cliffe. We are pleased you enjoyed your dinner and breakfast, including our local beers. We have many compliments about our freshly squeezed orange juice.
Guest Review for The Cliffe at Dinham, Ludlow
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