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The Cliffe Hotel Ludlow
Self Assessed 2 Stars Hotel
Hotel
Guest Rating: 4.5
See all 324 reviews
Dinham

Ludlow, 

Shropshire, 


SY8 2JE,  England
Average Guest Rating for The Cliffe Hotel, Ludlow
Guest reviews for The Cliffe Hotel, Ludlow are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.7
Facilities:
4.1
Staff service:
4.6
Location:
4.6
Breakfast:
4.6
Guest Rating:
4.5
From 324 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Nick
Family with older Children
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"A pleasant stay"
Everything was very nice. We enjoyed our time at the Cliffe. We had a very nice dinner there one of our nights and we're happy without breakfasts.… Read more
"A pleasant stay"
Everything was very nice. We enjoyed our time at the Cliffe. We had a very nice dinner there one of our nights and we're happy without breakfasts. Read less
Likes:
The room and the staff
Dislikes:
None
Response from The Cliffe Hotel:
Thank you for taking time to review and pleased you enjoyed dinner with our new menus.
Guest Review for The Cliffe Hotel, Ludlow
Kate
With a colleague
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly hotel with a stunning view"
It was super friendly and even though building work was being done, it didn't interfere or detract from the visit, quite the opposite as the builders were friendly and helpful. Lovely location, great… Read more
"Friendly hotel with a stunning view"
It was super friendly and even though building work was being done, it didn't interfere or detract from the visit, quite the opposite as the builders were friendly and helpful. Lovely location, great view, super staff and the beds were incredibly comfortable. No down side at all. Read less
Likes:
Location of hotel, quiet, very good breakfast and super friendly staff.
Dislikes:
Not quite enough tea, coffee and milk in the room on arrival, but plenty supplied on request.
Response from The Cliffe Hotel:
We are so pleased you enjoyed your stay thank you for your lovely review. We look forward to welcoming you again when you are in Ludlow
Guest Review for The Cliffe Hotel, Ludlow
Hazel
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
4
"A Wonderful Location"
Hotel being refurbished but overall, a good time was had. Breakfast was well cooked, room had a lovely view and staff was friendly.… Read more
"A Wonderful Location"
Hotel being refurbished but overall, a good time was had. Breakfast was well cooked, room had a lovely view and staff was friendly. Read less
Likes:
The location of the hotel was excellent. Bang in the middle of the countryside but a very short walk into Ludlow.
Dislikes:
Builders left our car very dirty. It would have been nice to have had fresh fruit with the breakfast buffet.
Response from The Cliffe Hotel:
Thank you for taking the time to review The Cliffe. I have made a note and chef will have fresh fruits on the buffet table for breakfast asap. Really pleased you enjoy your stay.
Guest Review for The Cliffe Hotel, Ludlow
John
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Ludlow Holiday Retreat"
Having been informed beforehand that the Hotel had changed hands and major building work had not been completed we were apprehensive about the affect this would have on our stay.No food available and… Read more
"Ludlow Holiday Retreat"
Having been informed beforehand that the Hotel had changed hands and major building work had not been completed we were apprehensive about the affect this would have on our stay.No food available and no Bar! However, our accommodation was good and clean and the owners and staff did everything possible to ensure we had everything we asked for. Read less
Likes:
Breakfast and the peaceful location.
Dislikes:
None
Response from The Cliffe Hotel:
Thank you for your kind words, and glad you enjoyed your stay with us.
Guest Review for The Cliffe Hotel, Ludlow
Patricia
Mature Couple
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
4
Value:
1
Friendliness:
5
Cleanliness:
4
Facilities:
1
Staff service:
5
Location:
5
Breakfast:
4
"Impossible to summarise in current condition!"
Friendly staff, nice room, very good breakfast. Hotel a building site complete with heavy machinery, lots of workmen, dust everywhere - fortunately weather was good or it would have been a mudbath!… Read more
"Impossible to summarise in current condition!"
Friendly staff, nice room, very good breakfast. Hotel a building site complete with heavy machinery, lots of workmen, dust everywhere - fortunately weather was good or it would have been a mudbath! No bar or restaurant available. Read less
Likes:
We chose this hotel for its location and customer reviews. At that time there was no indication of change of ownership or major building work.
The staff we met were friendly and efficient.
Dislikes:
The building site! We had a workman on the roof outside the window at 6am! Our personal view is that the hotel should not be open in the current situation, and without bar/restaurant facilities.
Response from The Cliffe Hotel:
We are pleased you enjoyed your breakfasts & staff were friendly & effiicient. However we are sorry if there were builders outside your window at 6am, we were unaware of this as an 8am start was agreed. We emailed you 2 weeks prior to arrival, a £10 refund was given and £20 voucher for a future stay.We advised you to contact us if you had any concerns, we would of gladly refunded you & found alternative accommodation. We apologise if we did not make this clear.
Guest Review for The Cliffe Hotel, Ludlow
caroline
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
4
"Good stay"
I stayed during the refurbishment. This was fine for me as was told ahead of time that there was no bar/restaurant available. I also appreciated having a discount for this.
Staff very friendly. I wou… Read more
"Good stay"
I stayed during the refurbishment. This was fine for me as was told ahead of time that there was no bar/restaurant available. I also appreciated having a discount for this.
Staff very friendly. I would stay again and would be interested to see what the hotel will be like once finished. Read less
Likes:
Good location very quiet
Dislikes:
None
Response from The Cliffe Hotel:
Many thanks for your review, we very much look forward to welcoming you again when we are fully open.
Guest Review for The Cliffe Hotel, Ludlow
Sally
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Will be nice when refurbishment is completed"
Overnight stay visiting friends.… Read more
"Will be nice when refurbishment is completed"
Overnight stay visiting friends. Read less
Likes:
Nice hotel in good location.
Dislikes:
Unfortunately there is a major refurbishment taking place which means the hotel is a bit like a building site.
Response from The Cliffe Hotel:
Thank you for taking the time to write a review, we are sure our refurbishment will only be for the better and hope we may be able to welcome you again when visiting your friends
Guest Review for The Cliffe Hotel, Ludlow
Susan
Alone
Stayed: May '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Wake up with a view of the castle from your window!"
I stayed during refurbishment works, so all facilities weren't available, but I found the staff incredibly helpful and polite. My room was spotless, with a view of the castle. The location; quiet, o… Read more
"Wake up with a view of the castle from your window!"
I stayed during refurbishment works, so all facilities weren't available, but I found the staff incredibly helpful and polite. My room was spotless, with a view of the castle. The location; quiet, on Whitcliffe common, was perfect for me. Read less
Likes:
- the quiet
- the breakfast (good quality, a nice range of cereals/bread/fruit)
- the room (view, overlooking beautiful gardens)
- the cleanliness and the service
Dislikes:
Meals and the bar weren't available when I was there, but I was warned about this ahead of time and offered a discount so it wasn't a problem.

The rain! But there's not much the Cliffe staff coul
Response from The Cliffe Hotel:
Thank you for your kind review, and I am sorry the weather wasn't better for you.
Guest Review for The Cliffe Hotel, Ludlow
Lucy
Mature Couple
Stayed: Mar '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly, comfortable and peaceful"
We wanted a relaxing, peaceful getaway after a stressful few months at work, and it met our expectations.… Read more
"Friendly, comfortable and peaceful"
We wanted a relaxing, peaceful getaway after a stressful few months at work, and it met our expectations. Read less
Likes:
We liked the breakfasts and value for money, and the location close to Ludlow but not in the town
Dislikes:
The shower was a little small
Response from The Cliffe Hotel:
Glad you had a relaxing stay. Room 1 has a lovely big shower if you come to stay again.
Guest Review for The Cliffe Hotel, Ludlow
Herminia
Young Couple
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Friendly hotel"
The staff is very friendly, breakfast is nice and the hotel is a few minutes walking to the center.
The room is perfect, and you can choose a lot of teas, coffe or a variety of herbal teas.… Read more
"Friendly hotel"
The staff is very friendly, breakfast is nice and the hotel is a few minutes walking to the center.
The room is perfect, and you can choose a lot of teas, coffe or a variety of herbal teas. Read less
Likes:
Everything
Dislikes:
None
Response from The Cliffe Hotel:
We took the menus out of the rooms due to the hotel being sold and new owners taking over shortly.
Guest Review for The Cliffe Hotel, Ludlow
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