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The Mytton & Mermaid Hotel Shrewsbury
AA 3 Stars Hotel
Hotel
Guest Rating: 4.5
See all 40 reviews
Atcham

Shrewsbury, 

Shropshire, 


SY5 6QG,  England
Average Guest Rating for The Mytton & Mermaid Hotel, Shrewsbury
Guest reviews for The Mytton & Mermaid Hotel, Shrewsbury are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.2
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.3
Staff service:
4.6
Location:
4.6
Breakfast:
4.4
Guest Rating:
4.5
From 40 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
margaret
Mature Couple
Stayed: Jun '13
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
5
"lovely garden and a quiet and beautiful location."
most enjoyable… Read more
"lovely garden and a quiet and beautiful location."
most enjoyable Read less
Likes:
comfortable rooms and good food.
Dislikes:
None
Response from The Mytton & Mermaid Hotel:
Thank you for your comments Ms Foy, we are delighted that you enjoyed your stay with us. Kind regards,

Ann and Danny DiTella
(Proprietors)
Guest Review for The Mytton & Mermaid Hotel, Shrewsbury
david
Mature Couple
Stayed: Mar '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Top drawer"
fab hotel, location very good and staff excellent… Read more
"Top drawer"
fab hotel, location very good and staff excellent Read less
Likes:
all round top performance
Dislikes:
None
Response from The Mytton & Mermaid Hotel:
Thank you for taking the time to leave us feedback. We are delighted that you enjoyed your stay with us and hope to see you again sometime in the future.

Kind regards,

Ann and Danny DiTella
(Proprietors)
Guest Review for The Mytton & Mermaid Hotel, Shrewsbury
Amy
Young Couple
Stayed: Feb '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Great overnight stay"
all staff were very friendly and welcoming from the second we walked through the door. The room was lovely with a great view and was very clean. Lovely cosy overnight stay. Would definitely recommend.… Read more
"Great overnight stay"
all staff were very friendly and welcoming from the second we walked through the door. The room was lovely with a great view and was very clean. Lovely cosy overnight stay. Would definitely recommend. Read less
Likes:
Everything.
Dislikes:
None
Response from The Mytton & Mermaid Hotel:
Thank you for your lovely comments Ms Procter, we are delighted that you enjoyed your stay with us.

Kind regards,

Ann and Danny DiTella
(Proprietors)
Guest Review for The Mytton & Mermaid Hotel, Shrewsbury
Paul
With a colleague
Stayed: Jan '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great beds, lovely food, outstanding customer service, best bloody mary ever, really"
xx… Read more
"Great beds, lovely food, outstanding customer service, best bloody mary ever, really"
xx Read less
Likes:
xx
Dislikes:
None
Response from The Mytton & Mermaid Hotel:
Thank you for your lovely comments Mr Dix, we are delighted that you enjoyed your stay with us and love our Bloody Mary's.

Kind regards,

Ann and Danny DiTella
(Proprietors)
Guest Review for The Mytton & Mermaid Hotel, Shrewsbury
Tracey
Alone
Stayed: Dec '12
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
2
"lovely"
I only stayed one night and that was good.… Read more
"lovely"
I only stayed one night and that was good. Read less
Likes:
I was in the courtyard, it was very plesent.
Dislikes:
The breakfast wasn't so good. The sausages tasted like they had been heated up several times.
Response from The Mytton & Mermaid Hotel:
Thank you for taking the time to leave us feedback with regards to your stay with us. We hope to see you again in the future.

Kind regards,

Ann and Danny DiTella
(Proprietors)
Guest Review for The Mytton & Mermaid Hotel, Shrewsbury
John
Mature Couple
Stayed: Nov '12
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Excellent value , looking forward to next visit"
First night in Bramble Cottage with brother's family; second night in hotel… Read more
"Excellent value , looking forward to next visit"
First night in Bramble Cottage with brother's family; second night in hotel Read less
Likes:
Cosy welcoming cottage with good facilities. Comfortable room in hotel. Enjoyed 2 meals and 2 breakfasts in restaurant
Dislikes:
Minor point. The bedroom in hotel was slightly cool, compared with rest of hotel
Response from The Mytton & Mermaid Hotel:
Thank you for your comments Mr Billington, we are delighted that you enjoyed your stay with us in our Bramble Cottage and in the Hotel. We apologise if you found the bedrooms a little cold to the rest of the hotel. Hope to welcome you to the hotel again sometime.

Kind regards,

Ann and Danny DiTella
(Proprietors)
Guest Review for The Mytton & Mermaid Hotel, Shrewsbury
Charlotte
Mature Couple
Stayed: Oct '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent!"
Lovely comfortable overnight stay. Friendly staff and delicious food!… Read more
"Excellent!"
Lovely comfortable overnight stay. Friendly staff and delicious food! Read less
Likes:
Food and accommodation
Dislikes:
None
Response from The Mytton & Mermaid Hotel:
Thank you for taking the time to leave us a review Ms Colesby, we are delighted that you enjoyed your stay with us.

Hope to see you again in the future.

Kind regards,

Ann and Danny DiTella
(Proprietors)
Guest Review for The Mytton & Mermaid Hotel, Shrewsbury
David
Mature Couple
Stayed: Oct '12
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"excellent food very nice location"
very pleasant would certainly visit again… Read more
"excellent food very nice location"
very pleasant would certainly visit again Read less
Likes:
very good food
Dislikes:
no
Response from The Mytton & Mermaid Hotel:
Thank you for your comments Mr Raynor, we are delighted that you enjoyed your stay with us and we look forward to seeing you again.

Kind regards,

Ann and Danny DiTella
(Proprietors)
Guest Review for The Mytton & Mermaid Hotel, Shrewsbury
Alan
Alone
Stayed: Oct '12
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Good sleep - good food - poor shower!"
One night stay - dinner and breakfast.… Read more
"Good sleep - good food - poor shower!"
One night stay - dinner and breakfast. Read less
Likes:
Good food, comfortable bed.
Dislikes:
Sharing the bathroom with 5 spiders!

Shower strength poor and temperature difficult to control - ended up running a bath instead.
Response from The Mytton & Mermaid Hotel:
Thank you for your comments Mr Butcher, we are pleased that you enjoyed your stay with us. We apologise for the poor shower pressure and the spiders. We are in the process of installing power showers and so hopefully this issue will be resolved should you stay with us again!

Kind regards,

Ann and Danny DiTella
(Proprietors)
Guest Review for The Mytton & Mermaid Hotel, Shrewsbury
Edward
Mature Couple
Stayed: Oct '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Comfortable and welcoming excellent food"
we were warmly welcomed, had the option of changing our room which we did - so cosy and very comfortable beds, accomodation so relaxed.… Read more
"Comfortable and welcoming excellent food"
we were warmly welcomed, had the option of changing our room which we did - so cosy and very comfortable beds, accomodation so relaxed. Read less
Likes:
We liked the friendly atmosphere in the bar and so family friendly in the day, in the evening the atmosphere was just as good with excellent food we had a delightful waitress who i think was polish
Dislikes:
The towel radiator in the bathroom was not working so made the bathroom a little cold
Response from The Mytton & Mermaid Hotel:
Thank you for your comments Mr Perry, we are delighted that you enjoyed your stay with us. We apologise for the cold towel rail, we will ensure that this is looked at immediately.

Kind regards,

Ann and Danny DiTella
(Proprietors)
Guest Review for The Mytton & Mermaid Hotel, Shrewsbury
Page: 1 | 2 | 3 | 4 Next
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