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The Crown Hotel Exford
AA 3 Stars Hotel
Hotel
Guest Rating: 4.4
See all 95 reviews
Crown Hotel

Exford, 

Somerset, 


TA24 7PP,  United Kingdom
Average Guest Rating for The Crown Hotel, Exford
Guest reviews for The Crown Hotel, Exford are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.6
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.4
From 95 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Deirdre
With a colleague
Stayed: Jun '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Our short break on Exmoor"
My friend and I stayed at the Crown for a short break. We enjoyed our stay despite the weather ! The room was spacious and clean and we particularly enjoyed the excellent breakfasts.… Read more
"Our short break on Exmoor"
My friend and I stayed at the Crown for a short break. We enjoyed our stay despite the weather ! The room was spacious and clean and we particularly enjoyed the excellent breakfasts. Read less
Likes:
The size of the room, the great location and the excellent breakfasts.
Dislikes:
Nothing
Guest Review for The Crown Hotel, Exford
Laura
Mature Couple
Stayed: May '17
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"Stayed here for benefit of the 2 dogs."
Returned here for the 2nd year. Ideally situated for beach/ woodland /moorland walks with dogs… Read more
"Stayed here for benefit of the 2 dogs."
Returned here for the 2nd year. Ideally situated for beach/ woodland /moorland walks with dogs Read less
Likes:
Being able to bring dogs. For those that don't eat cooked breakfast, slices of toast was not a good option.Rolls/brioche would be a better option. GF cereal is not.
Dislikes:
Although hotel suited our needs, it has a tired feel about it. Wld only recommend with provisos. Food def not as good as last year
Response from The Crown Hotel:
Thank you for your review.

Our large selection of continental options includes croissant, fresh fruit, fruit compotes, yoghurt, cold meat and cheeses plus of course toast, had you requested a bread roll we would have been more than happy to provide one. We also offer 'normal' cereal as well as gluten free cereal so lots of choice.

We are constantly updating the hotel as part of an ongoing improvements programme.

We are dog friendly and glad the dogs enjoyed their stay.
Best wishes - Sara
Guest Review for The Crown Hotel, Exford
Peter
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Ideal for our short walking break"
Very good homely , friendly service, with excelent dog welcome. Really good food.… Read more
"Ideal for our short walking break"
Very good homely , friendly service, with excelent dog welcome. Really good food. Read less
Likes:
Relaxed friendly atmosphere Great location. Good parking.
Dislikes:
No
Response from The Crown Hotel:
Thank you for your review and glad you enjoyed your stay with us.

Exmoor has some great walking and lots of lovely scenery. We pride ourselves on our freshly cooked food and friendly atmosphere and like all our guests to feel at home when they stay with us, even our four legged ones.

We look forward to seeing you again on your next visit to Exmoor.
Best wishes
Sara
Guest Review for The Crown Hotel, Exford
Juno
Young Couple
Stayed: Apr '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely room, friendly and helpful staff and wonderful food"
We stayed for 3 nights over Easter weekend. The Crown was busy but it did not feel crowded and notwithstanding how busy it was, the service was still great on every level.… Read more
"Lovely room, friendly and helpful staff and wonderful food"
We stayed for 3 nights over Easter weekend. The Crown was busy but it did not feel crowded and notwithstanding how busy it was, the service was still great on every level. Read less
Likes:
We had a lovely king room, very comfortable and clean. The service was extraordinary in both welcome and helpfulness. We loved every moment. Food was excellent, especially the breakfast- smoked salmon
Dislikes:
That it wasn't longer!
Response from The Crown Hotel:
Thank you for your review and we are pleased you enjoyed your stay with us. It's always nice to know our efforts are appreciated especially when we have been extra busy as Easter weekend was. All our staff enjoy living and working on Exmoor and make the atmosphere here at 'The Crown' a friendly one.

We look forward to seeing you again and hopefully next time for longer.
Best wishes - Sara
Guest Review for The Crown Hotel, Exford
Nick
Mature Couple
Stayed: Mar '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely hotel in best village on Exmoor, welcoming friendly staff"
Short break walking with our dogs… Read more
"Lovely hotel in best village on Exmoor, welcoming friendly staff"
Short break walking with our dogs Read less
Likes:
Very dog friendly
Dislikes:
No
Response from The Crown Hotel:
Thank you for your review and lovely comments.

Exford is a lovely village at the heart of the Exmoor national Park with plenty of walks straight from our door. We are very dog friendly and our four legged friends are always welcome.

Our team of mainly local staff enjoy working on Exmoor and always strive to make all our guests and customers welcome.

We look forward to seeing you again on your next visit.
Best wishes - Sara

Guest Review for The Crown Hotel, Exford
Jennifer
Mature Couple
Stayed: Mar '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Lovely friendly location"
Stay was great, but a bit confused about the price for my two dogs, I was quoted a different figure for the two dogs for 3 nights but was billed double,thought it was expensive when all my dogs did wa… Read more
"Lovely friendly location"
Stay was great, but a bit confused about the price for my two dogs, I was quoted a different figure for the two dogs for 3 nights but was billed double,thought it was expensive when all my dogs did was sleep in their beds overnight, you wouldnt have known they were there, so what really am I paying for, fully understand if dogs leave a mess or their hair, but that was not the case. Shame! Read less
Likes:
Everything.
Dislikes:
Having to pay for my dogs when other hotels are allowing dogs to stay for free
Response from The Crown Hotel:
Thank you for your review and glad you enjoyed your stay with us. The charge for dogs is clearly stated on our website and is a nominal charge to cover extra cleaning costs, as all rooms which have had dogs in are thoroughly cleaned upon departure, sorry you thought this was an unfair charge and we hope it won't put you off staying with us again.

Best wishes
Sara

Guest Review for The Crown Hotel, Exford
Philippa
Mature Couple
Stayed: Mar '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"very relaxing"
very good brilliant service got room upgraded… Read more
"very relaxing"
very good brilliant service got room upgraded Read less
Likes:
upgrade on room, food amazing service great
Dislikes:
no
Response from The Crown Hotel:
Thank you for your review and lovely comments and it was nice to have you stay with us again. We are very lucky to have a head chef who has been with us for over 11 years now and does a great job with our menu and it's home cooked dishes. Our staff are all very attentive and pride themselves on their friendly approach and great service.
We look forward to seeing you again on your next visit.
Best wishes - Sara
Guest Review for The Crown Hotel, Exford
Tania
Mature Couple
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantistic 2 night stay, food superb, room very nice - highly recommend."
2 night stay in January with the dog. Excellent all round.… Read more
"Fantistic 2 night stay, food superb, room very nice - highly recommend."
2 night stay in January with the dog. Excellent all round. Read less
Likes:
The food was absolutely superb, staff and service very good and our room was very nice, comfortable and clean.
Dislikes:
None
Response from The Crown Hotel:
Thank you for your lovely comments and glad you enjoyed your stay with us.

We like to make all our guests feel welcome and at home including our four legged friends! Chef does a great job with our home cooked menu and our staff are mainly local and enjoy living and working on Exmoor, making our guest experience more enjoyable.

We hope to see you again next time you visit Exmoor
Best wishes - Sara
Guest Review for The Crown Hotel, Exford
Gerry
Mature Couple
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"What a gem of a find!"
We had stayed in The Crown many years ago and are delighted to say that it is still the same - I am sure subtle changes have been made (decor etc), but it has the feel of a family-run hotel. We staye… Read more
"What a gem of a find!"
We had stayed in The Crown many years ago and are delighted to say that it is still the same - I am sure subtle changes have been made (decor etc), but it has the feel of a family-run hotel. We stayed in Room 5 and the bed was wonderfully comfortable and the big bathroom(shower room was amazing! We opted to eat in the bar area in the evenings - a wonderful atmosphere, as the pub side of the hotel still encourages their locals, which is sadly not always the case in hotels. Read less
Likes:
We loved everything about the hotel. The food was fantastic, the very friendly staff, in particular the dark-haired lady on Reception, who served us breakfast in the mornings & had a lovely smile!
Dislikes:
Not a thing...
Response from The Crown Hotel:
Thank you for your review and wonderful comments, most appreciated. We have owned the Crown now for 11 years are always doing ongoing, subtle refurbishments to keep the place fresh yet still with a traditional, country feel. I served you breakfast each morning as I had a staff member off that week and I always enjoy being 'hands on' with my customers, it's a nice change from all the paperwork! Our bar is always lively and our food has a great reputation. I look forward to seeing you again. Sara
Guest Review for The Crown Hotel, Exford
June
Alone
Stayed: Sep '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
4
"Exford the best area of EXMOOR."
Very friendly and easy going… Read more
"Exford the best area of EXMOOR."
Very friendly and easy going Read less
Likes:
The relaxed atmosphere and the friendly staff.
Dislikes:
My stay was fine except for the late night noise, both nights the shouting and laughing started about 2pm and went on for about an hour.
Response from The Crown Hotel:
Thank you for your review and glad you enjoyed your stay with us. Sorry to hear there was a noise issue, I will certainly look into it as our bar is closed at 12pm so noise shouldn't be going on at 2pm, I can only think it was maybe some other guests coming in late, but once again we apologise. Our staff are mainly local and enjoy working on Exmoor and like to make all our guest's feel at home.

We look forward to seeing you again on your next visit.
Best wishes - Sara

Guest Review for The Crown Hotel, Exford
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