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Self Assessed 4 Stars Hotel
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Guest Rating: 4
See all 129 reviews
Canards Grave Road

Shepton Mallet, 

Somerset, 


BA4 4LY,  England
The Cannards Well Hotel is located on the outskirts of Shepton Mallet and it offers quality accommodation combined with excellent surroundings to enjoy food and drink.
  • Shepton Mallett
  • Wells
  • Local Produce
  • Car Parking
  • Bar
  • Lovely Views
  • Glastonbury
  • Ensuite Room
  • Close to Bath and West
  • Restaurant
Check Prices and Availability
Room 1 - Single En-suiteRoom 1 - Single En-suite
from£30.00
Room 2 - Small Double En-suiteRoom 2 - Small Double En-suite
from£55.00
Room 3- Small Double En-suiteRoom 3- Small Double En-suite
from£50.00
Room 4- Twin En-suiteRoom 4- Twin En-suite
from£30.00
Room 5- Single En-suiteRoom 5- Single En-suite
from£25.00
Room 6- Double En-suiteRoom 6- Double En-suite
from£55.00
Room 7- Single En-suiteRoom 7- Single En-suite
from£30.00
No imageRoom 9- Single En-suite
No imageRoom 10- Single En-suite
No imageRoom 11- Single En-suite
No imageRoom 12- Single En-suite
No imageRoom 14- Twin En-suite
Suite A- Double En-suiteSuite A- Double En-suite
from£65.00
Suite C- Family Double En-suiteSuite C- Family Double En-suite
from£65.00
Suite D- Twin En-suiteSuite D- Twin En-suite
from£65.00
Suite E- Family Double En-suiteSuite E- Family Double En-suite
from£65.00
Suite F- Family Double En-suiteSuite F- Family Double En-suite
from£65.00
Guest Reviews
Guest reviews for The Cannards Well Hotel, Shepton Mallet are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.2
Friendliness:
4.7
Cleanliness:
3.7
Facilities:
3.8
Staff service:
4.4
Location:
4.1
Breakfast:
4.4
Guest Rating: 4
See all 129 reviews
Joyce
Mature Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location
5
Breakfast:
5
"Just wish we could have stayed longer."
We took a 4day/3 night break to attend the Craft exhibition locally. Cannards Well Hotel became our base for this time. We were able to come and go at our leasure, take a meal when we wanted, and re… Read more
"Just wish we could have stayed longer."
We took a 4day/3 night break to attend the Craft exhibition locally. Cannards Well Hotel became our base for this time. We were able to come and go at our leasure, take a meal when we wanted, and relax in privacy and comfort. The staff treated us with respect and courtesy, helped us with bags and cases whenever possible, and happily complied with our requests for a change of furniture in the room, for breakfast to be served in the room, etc. The jewel in the crown at this hotel is the staff. Read less
Likes:
The treatment we received from the staff, the spotlessly clean room and restaurant, and the glorious gardens (we look forward to seeing the latest addition next year).
Dislikes:
Too short - but that was our fault.
Response from The Cannards Well Hotel:
Thank you Joyce for your generous review and hope to see you in the future
Regards Jim
Guest Review for The Cannards Well Hotel, Shepton Mallet
Pat
Group of Adults
Stayed: Jul '14
3
Would recommend to others.
Rooms:
1
Value:
3
Friendliness:
4
Cleanliness:
1
Facilities:
3
Staff service:
4
Location
4
Breakfast:
4
"State of room"
Very noisy as at the front of the hotel. Unfortunately no pillow protectors ! So pillows smelt of previous user. Lots of cobwebs. Previous users cigarette packet and magazine (2013) in bedside drawer.… Read more
"State of room"
Very noisy as at the front of the hotel. Unfortunately no pillow protectors ! So pillows smelt of previous user. Lots of cobwebs. Previous users cigarette packet and magazine (2013) in bedside drawer. Read less
Likes:
Excellent food and drink , we had a meal in the evening that was lovely. The service was second to none,thank you.
Dislikes:
Whilst having our meal, my friend noticed her bag that was on the floor was soaked from a leaking pipe.
Response from The Cannards Well Hotel:
I can only offer mysincere apologies and have made sureall your points have been rectified.
Shame you didn't say anything when we chatted in the morning.
Guest Review for The Cannards Well Hotel, Shepton Mallet
Lisa
Alone
Stayed: Feb '14
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
3
Location
3
Breakfast:
1
"Never Again"
staff were friendly and welcoming, the pub area was ok and food was edible but not to any standard. The room was ok, but not cleaned thoroughly, bed stunk like someone had already slept in it and the… Read more
"Never Again"
staff were friendly and welcoming, the pub area was ok and food was edible but not to any standard. The room was ok, but not cleaned thoroughly, bed stunk like someone had already slept in it and the sheets were dirty, the mattress was dipped in the middle and was not at all comfortable, the blind that covered the window fell on my head in the morning, and the window even though double glazed didnt close properly. Would not recommend this place to anyone Read less
Likes:
free internet access was the only thing about this place that was positive
Dislikes:
all of it except the free wifi
Guest Review for The Cannards Well Hotel, Shepton Mallet
More Information
4 Stars Self Assessed Hotel
Parking
On-site parking, Free parking, Long-term parking
Types of Payment Accepted at The Cannards Well Hotel
Cash (Sterling), Credit card, Debit card
Payment Cards accepted at the property
American Express Master Card Maestro Visa Visa Electron Solo 
Check-in: 2:00 PM till 11:00 PM
Early check-in available on request.
Check-out: 10:00 AM
Late check-out available on request
Policies
Children Policy: Children welcome
Smoking Policy: No smoking
Pet Policy: All pets
Cancellation Policy
Booking Terms and Conditions
Accessibility
Languages Spoken
English
The Cannards Well is to be found on the outskirts of Shepton Mallet (A37) within a mile or so of the Bath and West showground, 2 miles from the Glastonbury festival site and 5 miles from the cathedral city of Wells. Shepton Mallet is a delightful mixture of old and new; a combination of ancient market town and modern indus­trial community, nestling in a fold towards the western edge of the Mendip Hills.

We are commited to customer care and offer anything from fresh fish, locally raised beef and pork dishes to traditional pub grub. We offer the areas widest range of ciders and perry's as well as a varied selection of lagers, real ales and an extensive choice of whiskies, cognacs and wines galore.

The hotel has 12 en-suite bedrooms and 5 suites on two floors. They are all being constantly updated to maintain today's standards of comfort and convenience and are all tastefully decorated with elegant furnishings and fabrics. All of our rooms have delightful views of the Menip Hills and pleasing aspects over the hotel's countryside surroundings.
Environmental Statement
SMOKING POLICY - The Cannards is a completely non-smoking facility. Any charges resulting from deodorizing the property or other smoke related maintenance shall be the financial responsibility of the occupant of said room.DAMAGES POLICY Damage to hotel property – We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists
Style of property
Comfortable, Homely, Rustic, Stylish
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