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The Cannards Well Hotel Shepton Mallet
Self Assessed 4 Stars Hotel
Bed and Breakfast
Guest Rating: 4
See all 139 reviews
Canards Grave Road

Shepton Mallet, 

Somerset, 


BA4 4LY,  England
Average Guest Rating for The Cannards Well Hotel, Shepton Mallet
Guest reviews for The Cannards Well Hotel, Shepton Mallet are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.2
Friendliness:
4.7
Cleanliness:
3.7
Facilities:
3.8
Staff service:
4.4
Location:
4.1
Breakfast:
4.4
Guest Rating:
4
From 139 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Sue
Mature Couple
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Stay"
Another great stay. Always made to feel welcome. Very friendly staff… Read more
"Excellent Stay"
Another great stay. Always made to feel welcome. Very friendly staff Read less
Likes:
Everything
Dislikes:
None
Guest Review for The Cannards Well Hotel, Shepton Mallet
Phil
Mature Couple
Stayed: Dec '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Relaxed and dog-friendly"
A very relaxed and welcoming staff. The food was all superbly cooked and presented. The rooms were comfortable and well appointed. The fact that dogs are welcomed meant that our stay in the Cannard… Read more
"Relaxed and dog-friendly"
A very relaxed and welcoming staff. The food was all superbly cooked and presented. The rooms were comfortable and well appointed. The fact that dogs are welcomed meant that our stay in the Cannards Well was a fantastic experience for us all. Read less
Likes:
Dog-friendly.
Wholesome home-cooked food.
Friendly staff.
Dislikes:
None
Response from The Cannards Well Hotel:
Happy new year to you both and thanks for the review.
Kind regards and hope to see you again soon.
Jim Hardy
Guest Review for The Cannards Well Hotel, Shepton Mallet
Andrew
Alone
Stayed: Dec '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"One night stay on business"
Stayed for one night on business, Rooms were clean and well equipped and staff were friendly, had no problems and would stay here again.… Read more
"One night stay on business"
Stayed for one night on business, Rooms were clean and well equipped and staff were friendly, had no problems and would stay here again. Read less
Likes:
comfortable clean room. Food was good and they have a good selection of drinks at the bar.
Dislikes:
None
Response from The Cannards Well Hotel:
Thanks for the review Andrew
Guest Review for The Cannards Well Hotel, Shepton Mallet
Jamie
Alone
Stayed: Sep '15
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
3
"Would not stay again"
I'd booked online and stayed for 3 nights. I was put in a room directly above the kitchen and next to the extraction system for it. It was very noisy and smelled very strongly of fat. The website also… Read more
"Would not stay again"
I'd booked online and stayed for 3 nights. I was put in a room directly above the kitchen and next to the extraction system for it. It was very noisy and smelled very strongly of fat. The website also stated there were views over the mendips from all rooms. My view was somebody's house and an alley. After complaining I was moved to a marginally better room but it was clear that I was an inconvenience to her (manager?). Read less
Likes:
It was cheap and the location is fairly good. Breakfast was okay, the lady serving it was helpful and friendly.
Dislikes:
many, many things.
Guest Review for The Cannards Well Hotel, Shepton Mallet
Erminia
Family with young Children
Stayed: Aug '15
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
4
Staff service:
4
Location:
4
"good staff"
Two nights after a Cornwall Tour, just to visit Bath and the Cheddar Gorge. The owner was very friendly.… Read more
"good staff"
Two nights after a Cornwall Tour, just to visit Bath and the Cheddar Gorge. The owner was very friendly. Read less
Likes:
Perfect location to visit Bath, Wells end the incredible Cheddar gorge.
The room was large with all conforts.
Dislikes:
The cleanliness was not perfect ( so does my english) and our room was on the main road so there were too many rumors of cars and trucks.
Guest Review for The Cannards Well Hotel, Shepton Mallet
Christopher
Alone
Stayed: Aug '15
2
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
5
"Room was adequate but shower was broken"
Just needed a bed so for the price it was OK especially as the breakfast was excellent.… Read more
"Room was adequate but shower was broken"
Just needed a bed so for the price it was OK especially as the breakfast was excellent. Read less
Likes:
People friendly
Dislikes:
None
Guest Review for The Cannards Well Hotel, Shepton Mallet
Rachel
Alone
Stayed: Aug '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good value for money hotel with friendly staff"
This was my fourth stay at Cannards. As usual, friendly welcome, value for money and excellent breakfast. Will come a gain next year.… Read more
"Good value for money hotel with friendly staff"
This was my fourth stay at Cannards. As usual, friendly welcome, value for money and excellent breakfast. Will come a gain next year. Read less
Likes:
Nice staff and great breakfast
Dislikes:
No
Response from The Cannards Well Hotel:
Thank you for you comments and we look forward to seeing you again next year,
Caroline
Guest Review for The Cannards Well Hotel, Shepton Mallet
Celia
Mature Couple
Stayed: Feb '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Nice people to stay with"
Two nights while visiting Classic Motor Cycle Show and autojumble.… Read more
"Nice people to stay with"
Two nights while visiting Classic Motor Cycle Show and autojumble. Read less
Likes:
Very friendly staff, excellent breakfast, good evening meal. Prices very fair. Comfortable room.
Dislikes:
Room next to main road so bit noisy when window was opened.
Response from The Cannards Well Hotel:
Thank you Celia, greatly appreciated. Hope we will see you both next year. Regards . Jim
Guest Review for The Cannards Well Hotel, Shepton Mallet
Ruth
With a colleague
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
1
"With some attention could be good!"
Good to get a room at last minute. Staff were friendly. Car park good with lovely flowers in borders. Pretty flowers in outdoor area. Shocked to see the admin desk in a clutter by bar. Stairwells & la… Read more
"With some attention could be good!"
Good to get a room at last minute. Staff were friendly. Car park good with lovely flowers in borders. Pretty flowers in outdoor area. Shocked to see the admin desk in a clutter by bar. Stairwells & landings very grubby. Room was spacious, good tv & sky. Bed was comfortable. Read less
Likes:
Excellent location.
Dislikes:
It all needs de-cluttering, deep cleaning & decorating with new carpets . We couldn't eat there because we felt if it was so grubby in public areas what would kitchen be like!
Guest Review for The Cannards Well Hotel, Shepton Mallet
Rachel
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Good affordable accommodation very close to Bath and West show ground"
Two night stay to attend event at the Bath and West Show Ground. The third year running I've stayed. Will definitely book again… Read more
"Good affordable accommodation very close to Bath and West show ground"
Two night stay to attend event at the Bath and West Show Ground. The third year running I've stayed. Will definitely book again Read less
Likes:
Value for money, friendly staff, great breakfast
Dislikes:
Found room on the road side a bit noisy
Guest Review for The Cannards Well Hotel, Shepton Mallet
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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