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The Cannards Well Hotel Shepton Mallet
Self Assessed 4 Stars Hotel
Bed and Breakfast
Guest Rating: 4
See all 131 reviews
Canards Grave Road

Shepton Mallet, 

Somerset, 


BA4 4LY,  England
Average Guest Rating for The Cannards Well Hotel, Shepton Mallet
Guest reviews for The Cannards Well Hotel, Shepton Mallet are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.2
Friendliness:
4.7
Cleanliness:
3.7
Facilities:
3.8
Staff service:
4.4
Location:
4.1
Breakfast:
4.4
Guest Rating:
4
From 131 reviews
Sort:Guest Reviews
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Fraser
Mature Couple
Stayed: Aug '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Enjoyable stay in comfortable surroundings"
Pleasant friendly hotel, good room and breakfast… Read more
"Enjoyable stay in comfortable surroundings"
Pleasant friendly hotel, good room and breakfast Read less
Likes:
Friendly staff who could not do enough to help us. We were even welcomed with a smile late one evening when we had left our key in the room and the front door was locked so we had to ring for help.
Dislikes:
No
Guest Review for The Cannards Well Hotel, Shepton Mallet
SUSAN
Alone
Stayed: Aug '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"good value comfort"
had a most enjoyable relaxing stay as I attended New Wine festival at Bath and West showground nearby. Very comfortable room - friendly staff and excellent food… Read more
"good value comfort"
had a most enjoyable relaxing stay as I attended New Wine festival at Bath and West showground nearby. Very comfortable room - friendly staff and excellent food Read less
Likes:
the Breakfast!!
Dislikes:
no
Response from The Cannards Well Hotel:
Nice to cater for nice people!
warm regards
Guest Review for The Cannards Well Hotel, Shepton Mallet
John
Mature Couple
Stayed: Aug '13
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Reasonable for the price paid"
One night stay as meeting relatives at local showground.… Read more
"Reasonable for the price paid"
One night stay as meeting relatives at local showground. Read less
Likes:
Good breakfast, comfortable beds
Dislikes:
Place seems 'tired', due for some maintenance.
eg smoke alarm in room (14) hanging on wires
badly patched carpet in dining room
Response from The Cannards Well Hotel:
Thank you and your comments have been noted
Guest Review for The Cannards Well Hotel, Shepton Mallet
mavis
Alone
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"friendly reasonably priced hotel"
This was my 3rd visit. The staff are friendly and the rooms reasonable-very good for the reasonable price.… Read more
"friendly reasonably priced hotel"
This was my 3rd visit. The staff are friendly and the rooms reasonable-very good for the reasonable price. Read less
Likes:
Friendly welcome. Excellent carvery.
Dislikes:
None
Response from The Cannards Well Hotel:
Thank you Mavis -been a pleasure having you stay
Kind regards
Guest Review for The Cannards Well Hotel, Shepton Mallet
Mary
Alone
Stayed: Jul '13
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Friendly staff, good food, pity about the room"
The room was very basic and tatty with cheap furniture that had seen better days. The window blind was broken and the door to the shower fell off when I opened it.… Read more
"Friendly staff, good food, pity about the room"
The room was very basic and tatty with cheap furniture that had seen better days. The window blind was broken and the door to the shower fell off when I opened it. Read less
Likes:
Very friendly people; an excellent range of ciders and a nice meal.
Dislikes:
The glass in the bathroom was dirty.
Guest Review for The Cannards Well Hotel, Shepton Mallet
John James
Mature Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"well worth the trip over the water"
first two days my wife was unwell (no fault of the hotel) the owner could not have been more helpful.he looked after our every nead i was very impressed… Read more
"well worth the trip over the water"
first two days my wife was unwell (no fault of the hotel) the owner could not have been more helpful.he looked after our every nead i was very impressed Read less
Likes:
it was realy handy for the places we wanted to visit and nothing was to much trouble for the staff you only had to ask
Dislikes:
only complaint was the traffic noise but after the first night i hardly noticed it
Response from The Cannards Well Hotel:
Evening john
Thank you for such a fine review.Trust "the Guv'nor" is well ?
Warmest regards.
Jim
Guest Review for The Cannards Well Hotel, Shepton Mallet
Dave
Alone
Stayed: May '13
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Value for money accommodation"
2 night b and b with a free evening meal thrown in whn i got there,… Read more
"Value for money accommodation"
2 night b and b with a free evening meal thrown in whn i got there, Read less
Likes:
very friendly people, food was superb great beers, decor could do with a refresh,
Dislikes:
room was to close to the main road, the other side of the hotel would be quieter
Response from The Cannards Well Hotel:
Thank you Dave for the review.
Hope we see you in the future.
Regards to Peterborough.
J
Guest Review for The Cannards Well Hotel, Shepton Mallet
jackie
Group of Adults
Stayed: May '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Interesting and entertaining."
A lovely welcome on arrival, helpful, comfortable and relaxing after a long drive.… Read more
"Interesting and entertaining."
A lovely welcome on arrival, helpful, comfortable and relaxing after a long drive. Read less
Likes:
Very helpful staff, comfortable bed and a good breakfast.
Dislikes:
None
Response from The Cannards Well Hotel:
My thanks for such a nice and positive review.
I do hope you will visit us again in the future.
Regards
J
Guest Review for The Cannards Well Hotel, Shepton Mallet
Kelechi
Alone
Stayed: Mar '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"VIP Treatment"
Awesome place to stay. Staff are top notch. Services are excellent. Will surely come back there.… Read more
"VIP Treatment"
Awesome place to stay. Staff are top notch. Services are excellent. Will surely come back there. Read less
Likes:
Total commitment to customer service.
Dislikes:
None
Response from The Cannards Well Hotel:
Thanks so much
Trust we'll be seeing a lot more of you!
best wishes
J
Guest Review for The Cannards Well Hotel, Shepton Mallet
Nicholas
Alone
Stayed: Mar '13
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
2
Cleanliness:
3
Facilities:
4
Staff service:
2
Location:
5
Breakfast:
2
"It was OK for the cost"
I arrived at 9.30pm.The bar staff were not expecting me. The room was big and airy. The toilet seat was cheap plastic.Could have done with more milk in the room. Bed was comfortable. The breakfast was… Read more
"It was OK for the cost"
I arrived at 9.30pm.The bar staff were not expecting me. The room was big and airy. The toilet seat was cheap plastic.Could have done with more milk in the room. Bed was comfortable. The breakfast was very greasy. It was not a warm, friendly welcome that I have experienced in past hotels/B&B's. It served its purpose, a bed for the night. Read less
Likes:
Big Sky TV.
Bed wax comfortable.
Dislikes:
The staff were not particulatly welcoming.
Response from The Cannards Well Hotel:
I am sorry you did not enjoy your stay.
Guest Review for The Cannards Well Hotel, Shepton Mallet
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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