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The Cannards Well Hotel Shepton Mallet
Self Assessed 4 Stars Hotel
Bed and Breakfast
Guest Rating: 4
See all 135 reviews
Canards Grave Road

Shepton Mallet, 

Somerset, 


BA4 4LY,  England
Average Guest Rating for The Cannards Well Hotel, Shepton Mallet
Guest reviews for The Cannards Well Hotel, Shepton Mallet are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.2
Friendliness:
4.7
Cleanliness:
3.7
Facilities:
3.8
Staff service:
4.4
Location:
4.1
Breakfast:
4.4
Guest Rating:
4
From 135 reviews
Sort:Guest Reviews
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
ALISTAIR
Group of Adults
Stayed: Sep '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Honest with character."
Basic accommodation but more than adequate.… Read more
"Honest with character."
Basic accommodation but more than adequate. Read less
Likes:
Fantastic food, selection of beers and friendly service.
Dislikes:
No
Guest Review for The Cannards Well Hotel, Shepton Mallet
colin
Mature Couple
Stayed: Aug '13
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Got what we paid for with a 5*PLUS breakfast"
Place is a pub with rooms above.
Staff all GR8.
Ideal for couple nights.… Read more
"Got what we paid for with a 5*PLUS breakfast"
Place is a pub with rooms above.
Staff all GR8.
Ideal for couple nights. Read less
Likes:
Breakfast after good nights sleep.
Dislikes:
Small shower BUT it did its job.
Guest Review for The Cannards Well Hotel, Shepton Mallet
Jane
Mature Couple
Stayed: Aug '13
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
3
"Rather shabby - glad we paid a reduced price."
Helpful and friendly welcome, but the place had seen better days. Breakfast was rather minimalist (3 cereals, 2 juices, no marmalade left), but the cooked plateful was adequate (apart from the re-re-r… Read more
"Rather shabby - glad we paid a reduced price."
Helpful and friendly welcome, but the place had seen better days. Breakfast was rather minimalist (3 cereals, 2 juices, no marmalade left), but the cooked plateful was adequate (apart from the re-re-re-heated boiled potatoes). Read less
Likes:
The staff were kindly. We had a good night's sleep, even though the bed didn't seem very comfortable at first try.
Dislikes:
The traffic noise meant that we needed to keep the window shut all night. The shower (no bath) was a bit feeble. The whole place was a bit on the shabby side.
Response from The Cannards Well Hotel:
You just can't please everybody.
Find the review rather condescending.
lucky over sixty percent of this week's guests have already booked for next year's event!
Guest Review for The Cannards Well Hotel, Shepton Mallet
Chris
Mature Couple
Stayed: Aug '13
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
1
Facilities:
4
Staff service:
5
Location:
2
Breakfast:
5
"Excellent Breakfasts"
leisure… Read more
"Excellent Breakfasts"
leisure Read less
Likes:
The breakfasts
Dislikes:
Pub is on a main road so noise in room at front of house was excessive
Response from The Cannards Well Hotel:
Thank you for your comments, which have been noted and will be addressed.
Regards
Guest Review for The Cannards Well Hotel, Shepton Mallet
Fraser
Mature Couple
Stayed: Aug '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Enjoyable stay in comfortable surroundings"
Pleasant friendly hotel, good room and breakfast… Read more
"Enjoyable stay in comfortable surroundings"
Pleasant friendly hotel, good room and breakfast Read less
Likes:
Friendly staff who could not do enough to help us. We were even welcomed with a smile late one evening when we had left our key in the room and the front door was locked so we had to ring for help.
Dislikes:
No
Guest Review for The Cannards Well Hotel, Shepton Mallet
SUSAN
Alone
Stayed: Aug '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"good value comfort"
had a most enjoyable relaxing stay as I attended New Wine festival at Bath and West showground nearby. Very comfortable room - friendly staff and excellent food… Read more
"good value comfort"
had a most enjoyable relaxing stay as I attended New Wine festival at Bath and West showground nearby. Very comfortable room - friendly staff and excellent food Read less
Likes:
the Breakfast!!
Dislikes:
no
Response from The Cannards Well Hotel:
Nice to cater for nice people!
warm regards
Guest Review for The Cannards Well Hotel, Shepton Mallet
John
Mature Couple
Stayed: Aug '13
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Reasonable for the price paid"
One night stay as meeting relatives at local showground.… Read more
"Reasonable for the price paid"
One night stay as meeting relatives at local showground. Read less
Likes:
Good breakfast, comfortable beds
Dislikes:
Place seems 'tired', due for some maintenance.
eg smoke alarm in room (14) hanging on wires
badly patched carpet in dining room
Response from The Cannards Well Hotel:
Thank you and your comments have been noted
Guest Review for The Cannards Well Hotel, Shepton Mallet
mavis
Alone
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"friendly reasonably priced hotel"
This was my 3rd visit. The staff are friendly and the rooms reasonable-very good for the reasonable price.… Read more
"friendly reasonably priced hotel"
This was my 3rd visit. The staff are friendly and the rooms reasonable-very good for the reasonable price. Read less
Likes:
Friendly welcome. Excellent carvery.
Dislikes:
None
Response from The Cannards Well Hotel:
Thank you Mavis -been a pleasure having you stay
Kind regards
Guest Review for The Cannards Well Hotel, Shepton Mallet
Mary
Alone
Stayed: Jul '13
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Friendly staff, good food, pity about the room"
The room was very basic and tatty with cheap furniture that had seen better days. The window blind was broken and the door to the shower fell off when I opened it.… Read more
"Friendly staff, good food, pity about the room"
The room was very basic and tatty with cheap furniture that had seen better days. The window blind was broken and the door to the shower fell off when I opened it. Read less
Likes:
Very friendly people; an excellent range of ciders and a nice meal.
Dislikes:
The glass in the bathroom was dirty.
Guest Review for The Cannards Well Hotel, Shepton Mallet
John James
Mature Couple
Stayed: Jul '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"well worth the trip over the water"
first two days my wife was unwell (no fault of the hotel) the owner could not have been more helpful.he looked after our every nead i was very impressed… Read more
"well worth the trip over the water"
first two days my wife was unwell (no fault of the hotel) the owner could not have been more helpful.he looked after our every nead i was very impressed Read less
Likes:
it was realy handy for the places we wanted to visit and nothing was to much trouble for the staff you only had to ask
Dislikes:
only complaint was the traffic noise but after the first night i hardly noticed it
Response from The Cannards Well Hotel:
Evening john
Thank you for such a fine review.Trust "the Guv'nor" is well ?
Warmest regards.
Jim
Guest Review for The Cannards Well Hotel, Shepton Mallet
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