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Guest Rating: 4.4
See all 92 reviews
17 Commercial Road

Shepton Mallet, 

Somerset, 


BA4 5BU,  United Kingdom
A cosy retreat from the world, for both locals and travellers alike. The hotel has individually styled bedrooms, gorgeous food in the restaurant, and a well stocked bar. There are books to read, vintage board games to play, and a lovely garden, to sit in and enjoy tea and cakes or a glass of wine.
  • Glastonbury
  • Garden
  • Cheddar Gorge
  • Lounge
  • Restaurant
  • Wells Cathedral
  • Bar Area
Check Prices and Availability
Double-Ensuite-Shower and BathDouble-Ensuite-Shower and Bath
Double-Ensuite with ShowerDouble-Ensuite with Shower
King-Ensuite with ShowerKing-Ensuite with Shower
Single-Private Bathroom-separate Bath and ToiletSingle-Private Bathroom-separate Bath and Toilet
Family-EnsuiteFamily-Ensuite
from£90.00
Guest Reviews
Guest reviews for The Shrubbery Hotel, Shepton Mallet are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.7
Location:
4.4
Breakfast:
4.5
Guest Rating: 4.4
See all 92 reviews
Roy
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location
5
Breakfast:
5
"Family trip"
Short 2 night stay to visit family in the area,had room 104 that was very nice but hot when we checked in,when we came back later the room heat was overpowering,I tried to turn down the rad valve but… Read more
"Family trip"
Short 2 night stay to visit family in the area,had room 104 that was very nice but hot when we checked in,when we came back later the room heat was overpowering,I tried to turn down the rad valve but made no difference so opened the window all night,Malcolm had a look the next day but it was faulty so Lorraine turned the temp down on the boiler.The extractor fan in the bathroom was rather noisy. Read less
Likes:
All the staff we spoke to were very friendly and the breakfast was spot on.
Dislikes:
Apart from the heat and fan noise nothing,if the hotel is full parking may be a problem.
Response from The Shrubbery Hotel:
Thank you for taking the time to leave a review and the heating issue has now been resolved. Sorry, but with all the checking in the world things do sometimes get missed. Thanks for your understanding.
Guest Review for The Shrubbery Hotel, Shepton Mallet
Sarah
Group of Adults
Stayed: Mar '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location
5
Breakfast:
4
"Fantastic"
Stayed fr one night to attend an event happening in HMP Shepton Mallet. Couldn't fault the staff, so helpful and friendly. Room was small, but ideal for my friend and I. Clean and comfortable, breakfa… Read more
"Fantastic"
Stayed fr one night to attend an event happening in HMP Shepton Mallet. Couldn't fault the staff, so helpful and friendly. Room was small, but ideal for my friend and I. Clean and comfortable, breakfast was lovely, and I thought the Easter eggs left for the hotel guests was a lovely gesture and sums up this hotel and staff in one. Kind, considerate, helpful and polite. Read less
Likes:
The room was beautiful and clean. The staff were polite, helpful and genuinely nice. The food was lovely. The tv and free wifi was an added bonus.
Dislikes:
None
Response from The Shrubbery Hotel:
Thanks for leaving reviews everywhere!! Always appreciated and we look forward to seeing you again.
Guest Review for The Shrubbery Hotel, Shepton Mallet
Annabelle
Young Couple
Stayed: Jun '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location
5
Breakfast:
4
"Welcoming staff, nice homely room"
We enjoyed our stay particularly the friendly & helpful attitude displayed by all staff. We would stay again.… Read more
"Welcoming staff, nice homely room"
We enjoyed our stay particularly the friendly & helpful attitude displayed by all staff. We would stay again. Read less
Likes:
Hot chocolate in room, early/late check in. Kind & professional staff. Good location, cosy room, good parking.
Dislikes:
Full english breakfast was lovely. I would have liked mushrooms but apart from that it was great & served by friendly staff member.
Guest Review for The Shrubbery Hotel, Shepton Mallet
More Information
3 Stars Self Assessed Guest HouseTrip Advisor - Certificate of Excellence 2013
Parking
On-site parking, Free parking
Types of Payment Accepted at The Shrubbery Hotel
Cash (Sterling), Credit card, Debit card
Payment Cards accepted at the property
Master Card Maestro Visa 
Check-in: 2:00 PM till 9:00 PM
Early check-in available on request.
Check-out: 10:00 AM
Late check-out available on request
Policies
Children Policy: No preference
Smoking Policy: No smoking
Pet Policy: No pets
Cancellation Policy
Booking Terms and Conditions
Accessibility
Languages Spoken
English
Polish
If you are looking to enjoy good food in a relaxed atmosphere including real fires, The Shrubbery at Shepton Mallet is the ideal venue. New owners took over in December 2011 and have given the bar and restaurant a fresh new look and introduced tasty new menus. Open every day of the week, the restaurant serves everything from morning coffees and nibbles through to wholesome lunches and an a la carte restaurant menu in the evenings. The menus use locally sourced produce and are well-priced.

The Shrubbery has 8 rooms, the majority of which are en-suite and can provide conference facilities for business meetings. The Shrubbery also has an extensive garden and terrace maintained to a high level in which to relax.
Style of property
Comfortable, Contemporary/Modern, Elegant, Traditional
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