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The Shrubbery Hotel Shepton Mallet
Self Assessed 3 Stars Guest House
Bed and Breakfast
Guest Rating: 4.4
See all 72 reviews
17 Commercial Road

Shepton Mallet, 

Somerset, 


BA4 5BU,  England
Average Guest Rating for The Shrubbery Hotel, Shepton Mallet
Guest reviews for The Shrubbery Hotel, Shepton Mallet are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.7
Location:
4.4
Breakfast:
4.5
Guest Rating:
4.4
From 72 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Terence
Mature Couple
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Friendly atmosphere family feeling about the Hotel"
X… Read more
"Friendly atmosphere family feeling about the Hotel"
X Read less
Likes:
X
Dislikes:
x
Guest Review for The Shrubbery Hotel, Shepton Mallet
Gary
Mature Couple
Stayed: Nov '15
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Excellent staff, good service and great breakfast.. rooms tired"
very friendly staff and good service with excellent breakfast but room was tired. Shower was very weak and heating did not always work… Read more
"Excellent staff, good service and great breakfast.. rooms tired"
very friendly staff and good service with excellent breakfast but room was tired. Shower was very weak and heating did not always work Read less
Likes:
Excellent friendly staff and good value breakfast
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
Nan
Mature Couple
Stayed: Nov '15
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
4
"Some good, some poor"
Brief… Read more
"Some good, some poor"
Brief Read less
Likes:
Very comfortable bed and good white towels.
Dislikes:
Too much furniture in a small room. It was impossible to open the shower door if the sliding room door was shut and vice versa.
Guest Review for The Shrubbery Hotel, Shepton Mallet
Paul
Alone
Stayed: Oct '15
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"clean and comfortable"
Good,clean,warm and comfortable room… Read more
"clean and comfortable"
Good,clean,warm and comfortable room Read less
Likes:
Closeness to centre
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
E A
Alone
Stayed: Oct '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Good overnight stay"
Just an overnight stay with dinner… Read more
"Good overnight stay"
Just an overnight stay with dinner Read less
Likes:
Friendly staff
Dislikes:
No
Guest Review for The Shrubbery Hotel, Shepton Mallet
Joel
Family with young Children
Stayed: Sep '15
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
3
"Lovely hotel, bedroom decor needs looking at"
Lovely hotel with very inviting staff, the bedrooms were ok but the bathroom had cracked tiles everywhere and the water pressure in the shower was low. Full English breakfast was a bit stingy.… Read more
"Lovely hotel, bedroom decor needs looking at"
Lovely hotel with very inviting staff, the bedrooms were ok but the bathroom had cracked tiles everywhere and the water pressure in the shower was low. Full English breakfast was a bit stingy. Read less
Likes:
The staff were very friendly and nothing was too much trouble
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
Kate
Young Couple
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Perfect for a one night stay for a wedding"
We needed somewhere close to a wedding we were going to - this was perfectly located and at a reasonable price… Read more
"Perfect for a one night stay for a wedding"
We needed somewhere close to a wedding we were going to - this was perfectly located and at a reasonable price Read less
Likes:
Our room was nice - especially the comfy bed. We enjoyed the cooked breakfast and appreciated the extended 11am checkout time - most needed with the wedding hangovers!
Dislikes:
The bathroom felt dated and I didnt like the fact there was a large glass panel above the door so if one of used the toilet during the night, the light shone through!
Guest Review for The Shrubbery Hotel, Shepton Mallet
Christine
Mature Couple
Stayed: Aug '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A pleasant and hospitable establishment."
Five day visit break.… Read more
"A pleasant and hospitable establishment."
Five day visit break. Read less
Likes:
Loved the location, food was excellent, the atmosphere was very friendly, and the staff were kind and supportive.
Dislikes:
N/A
Guest Review for The Shrubbery Hotel, Shepton Mallet
Sandra
With a colleague
Stayed: Jul '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Much better than camping"
We needed accommodation so that we could attend The New Wine Christian Event held on the show ground.… Read more
"Much better than camping"
We needed accommodation so that we could attend The New Wine Christian Event held on the show ground. Read less
Likes:
The breakfast cooked by Luke and served by Tina
Dislikes:
The duvet was a bit thin and I was cold during the night on 2 occasions . I did find a blanket .
Guest Review for The Shrubbery Hotel, Shepton Mallet
john
Mature Couple
Stayed: Jun '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"relaxing short break"
3 nights visiting attractions in the area, pleasant base to start from and return to, in a friendly helpful environment… Read more
"relaxing short break"
3 nights visiting attractions in the area, pleasant base to start from and return to, in a friendly helpful environment Read less
Likes:
Lovely garden, friendly hotel bar, excellent breakfast, extensive bar & restaurant menu. Very helpful and welcoming
.
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
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