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The Shrubbery Hotel Shepton Mallet
Self Assessed 3 Stars Guest House
Bed and Breakfast
Guest Rating: 4.4
See all 77 reviews
17 Commercial Road

Shepton Mallet, 

Somerset, 


BA4 5BU,  England
Average Guest Rating for The Shrubbery Hotel, Shepton Mallet
Guest reviews for The Shrubbery Hotel, Shepton Mallet are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.1
Staff service:
4.7
Location:
4.4
Breakfast:
4.5
Guest Rating:
4.4
From 77 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Kevin
With a colleague
Stayed: Sep '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lived up to expectations"
Great night sleep and good breakfast too. Polite and friendly staff. Nice to see non residents in the bar and restaurant too which speaks volumes.… Read more
"Lived up to expectations"
Great night sleep and good breakfast too. Polite and friendly staff. Nice to see non residents in the bar and restaurant too which speaks volumes. Read less
Likes:
Great night sleep and good breakfast too. Polite and friendly staff. Nice to see non residents in the bar and restaurant too which speaks volumes.
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
John
Young Couple
Stayed: Jul '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Pleasant overnight stay"
Had a really nice stay overnight following a wedding nearby. Didn't try the breakfast but the facilities were very nice.… Read more
"Pleasant overnight stay"
Had a really nice stay overnight following a wedding nearby. Didn't try the breakfast but the facilities were very nice. Read less
Likes:
Rooms were big, comfortable and well-fitted. I can't fault them on cleanliness or customer service/friendliness either!
Dislikes:
The walls were a little thin between my room and next door. A tiny bit more soundproofing wouldn't go amiss!
Guest Review for The Shrubbery Hotel, Shepton Mallet
Paul
Family with older Children
Stayed: Jul '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Very enjoyable overnight stay in a friendly, clean and relaxed hotel"
We were greeted immediately and politely as we arrived and the basics of our stay were outlined fully by the owner. The bar was open, well stocked the food was excellent but a little pricey. The garde… Read more
"Very enjoyable overnight stay in a friendly, clean and relaxed hotel"
We were greeted immediately and politely as we arrived and the basics of our stay were outlined fully by the owner. The bar was open, well stocked the food was excellent but a little pricey. The garden area was very pleasant with various shrubs and vegetables in one corner an an old fashioned working street light. The Hotel had a feel of history about it with a grand tiled entrance hall and old fashioned well which was lit and had water at the bottom. The full English breakfast was very welcome. Read less
Likes:
The staff were very friendly and the rooms were clean and quiet even though the Hotel was on a main road. There was off road parking in the Hotel car park which was very welcome.
Dislikes:
There plug sockets in our rooms didn't work the following morning even though they had the evening before. Thankfully there were working sockets on the landing for phone charger and hair straighteners
Guest Review for The Shrubbery Hotel, Shepton Mallet
Graham
Alone
Stayed: Jun '16
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Friendly Hotel"
Business stay… Read more
"Friendly Hotel"
Business stay Read less
Likes:
Nice friendly staff
Good breakfast
Dislikes:
Issue with the hot water in the room.
Guest Review for The Shrubbery Hotel, Shepton Mallet
John
Alone
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Will visit again , have already recommended to a colleague."
Very pleasant room and superb breakfast.… Read more
"Will visit again , have already recommended to a colleague."
Very pleasant room and superb breakfast. Read less
Likes:
All boxes were ticked.
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
Terence
Mature Couple
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Friendly atmosphere family feeling about the Hotel"
X… Read more
"Friendly atmosphere family feeling about the Hotel"
X Read less
Likes:
X
Dislikes:
x
Guest Review for The Shrubbery Hotel, Shepton Mallet
Gary
Mature Couple
Stayed: Nov '15
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Excellent staff, good service and great breakfast.. rooms tired"
very friendly staff and good service with excellent breakfast but room was tired. Shower was very weak and heating did not always work… Read more
"Excellent staff, good service and great breakfast.. rooms tired"
very friendly staff and good service with excellent breakfast but room was tired. Shower was very weak and heating did not always work Read less
Likes:
Excellent friendly staff and good value breakfast
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
Nan
Mature Couple
Stayed: Nov '15
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
4
"Some good, some poor"
Brief… Read more
"Some good, some poor"
Brief Read less
Likes:
Very comfortable bed and good white towels.
Dislikes:
Too much furniture in a small room. It was impossible to open the shower door if the sliding room door was shut and vice versa.
Guest Review for The Shrubbery Hotel, Shepton Mallet
Paul
Alone
Stayed: Oct '15
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"clean and comfortable"
Good,clean,warm and comfortable room… Read more
"clean and comfortable"
Good,clean,warm and comfortable room Read less
Likes:
Closeness to centre
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
E A
Alone
Stayed: Oct '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Good overnight stay"
Just an overnight stay with dinner… Read more
"Good overnight stay"
Just an overnight stay with dinner Read less
Likes:
Friendly staff
Dislikes:
No
Guest Review for The Shrubbery Hotel, Shepton Mallet
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