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The Shrubbery Hotel Shepton Mallet
Self Assessed 3 Stars Guest House
Bed and Breakfast
Guest Rating: 4.5
See all 56 reviews
17 Commercial Road

Shepton Mallet, 

Somerset, 


BA4 5BU,  England
Average Guest Rating for The Shrubbery Hotel, Shepton Mallet
Guest reviews for The Shrubbery Hotel, Shepton Mallet are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.2
Staff service:
4.7
Location:
4.4
Breakfast:
4.6
Guest Rating:
4.5
From 56 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Sandra
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A very enjoyable weekend"
We came to attend a wedding anniversary celebration being held at the hotel.… Read more
"A very enjoyable weekend"
We came to attend a wedding anniversary celebration being held at the hotel. Read less
Likes:
The staff were very friendly and helpful without being over the top and the food - breakfast, bar snack and anniversary party meal- was really excellent.
Dislikes:
You could probably say that our room was quite small but it was very comfortable and we were very happy with it.
Guest Review for The Shrubbery Hotel, Shepton Mallet
Sophie
Alone
Stayed: Jan '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Easy, affordable, comfortable and friendly."
Very pleasant, received a room upgrade as hotel was not too busy. Very friendly and helpful people who ran the hotel and served breakfast.… Read more
"Easy, affordable, comfortable and friendly."
Very pleasant, received a room upgrade as hotel was not too busy. Very friendly and helpful people who ran the hotel and served breakfast. Read less
Likes:
Comfortable room, friendly staff, easy to find and parking available outside the hotel.
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
Michael
Mature Couple
Stayed: Jan '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Hotel"
Just a short stay visiting family.… Read more
"Excellent Hotel"
Just a short stay visiting family. Read less
Likes:
The welcome could not have been more friendly.Everything you could want in a hotel was there. The beds were very comfortable, the rooms warm with all mod cons. Food: Five star
Dislikes:
Not a thing
Guest Review for The Shrubbery Hotel, Shepton Mallet
Tony
Family with young Children
Stayed: Dec '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Very convenient and comfortable."
We had two family rooms as we took our children & grandchildren to Longleat. The hotel was convenient and very accommodating to all the family needs.… Read more
"Very convenient and comfortable."
We had two family rooms as we took our children & grandchildren to Longleat. The hotel was convenient and very accommodating to all the family needs. Read less
Likes:
After a long drive and a full day out it was very relaxing to come to a comfortable hotel offering a wide menu to suit all tastes for our evening meal.
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
David
Alone
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Fantastic staff and brilliant food."
This hotel is a quiet and relaxing place. The staff are very friendly and welcoming and the food is outstanding quality at a great price.
Will stay there again.… Read more
"Fantastic staff and brilliant food."
This hotel is a quiet and relaxing place. The staff are very friendly and welcoming and the food is outstanding quality at a great price.
Will stay there again. Read less
Likes:
Comfortable rooms, clean and tidy. Great atmosphere.
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
Elizabeth
Mature Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Pleasant stay. Friendly staff. Food good"
Had a very comfortable stay visiting relatives. Would recommend and stay again… Read more
"Pleasant stay. Friendly staff. Food good"
Had a very comfortable stay visiting relatives. Would recommend and stay again Read less
Likes:
clean rooms, nice staff and good food
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
Susan
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A good stay"
Liked the friendliness of this hotel and everything was so well organised.… Read more
"A good stay"
Liked the friendliness of this hotel and everything was so well organised. Read less
Likes:
Not having to go out for meals after days out. The meals were also excellent.
Dislikes:
Nil.
Guest Review for The Shrubbery Hotel, Shepton Mallet
Simon
Family with older Children
Stayed: Oct '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Ideal overnight stay for young family"
We were visiting family in Shepton, so booked a family room (us plus 2 middling size kids). Room was great, we had the "4 beds in one room" which was a bit cramped but cheaper than the 2-adjoining roo… Read more
"Ideal overnight stay for young family"
We were visiting family in Shepton, so booked a family room (us plus 2 middling size kids). Room was great, we had the "4 beds in one room" which was a bit cramped but cheaper than the 2-adjoining rooms family suite. Read less
Likes:
Clean, convenient, nice breakfast, welcoming staff. Good value for money.
Dislikes:
The fold-up bed was uncomfortable due to the mattress being very thin. You can feel the steel bar in your back.
Guest Review for The Shrubbery Hotel, Shepton Mallet
Colin
Family with older Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Comfortable and Friendly stay"
Two nights. The hosts were very friendly and welcoming. Nothing was too much trouble. We were made to feel at home almost immediately.… Read more
"Comfortable and Friendly stay"
Two nights. The hosts were very friendly and welcoming. Nothing was too much trouble. We were made to feel at home almost immediately. Read less
Likes:
Friendliness of the hosts
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
Imogen
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic Service, Value and Hotel"
The Shrubbery Hotel staff were friendly, polite and couldn't help enough. I was on a business trip and when I booked the hotel as the price was extremely reasonable I wasn't expecting the hotel to be… Read more
"Fantastic Service, Value and Hotel"
The Shrubbery Hotel staff were friendly, polite and couldn't help enough. I was on a business trip and when I booked the hotel as the price was extremely reasonable I wasn't expecting the hotel to be as nice and comfortable as it was. Great stay would definitely stay again. Read less
Likes:
A lot of variety for breakfast. Very pleasant staff.
Dislikes:
None
Guest Review for The Shrubbery Hotel, Shepton Mallet
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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