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Pen Mill Hotel Yeovil
Self Assessed 4 Stars Guest House
Hotel
Guest Rating: 4.7
See all 130 reviews
Sherborne Road

Yeovil, 

Somerset, 


BA21 5DB,  United Kingdom
Average Guest Rating for Pen Mill Hotel, Yeovil
Guest reviews for Pen Mill Hotel, Yeovil are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.5
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.6
Staff service:
4.8
Location:
4.4
Breakfast:
4.6
Guest Rating:
4.7
From 130 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Mark
Alone
Stayed: Jun '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great venue, helpful and friendly staff"
One night for business… Read more
"Great venue, helpful and friendly staff"
One night for business Read less
Likes:
Lovely rooms, great staff. Nice food
Dislikes:
Shower cubicle was very small. kept banging my elbows. Road outside a bit noisy
Guest Review for Pen Mill Hotel, Yeovil
Richard
Mature Couple
Stayed: Jun '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Very nice overnight stop and dog friendly tooused"
Used as overnight stopuseful halfway… Read more
"Very nice overnight stop and dog friendly tooused"
Used as overnight stopuseful halfway Read less
Likes:
Useful halfway house London to Cornwall. Breakfast was excellent
Dislikes:
None
Guest Review for Pen Mill Hotel, Yeovil
Melanie
Mature Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
4
"Good all rounder"
We just stayed one night having read other positive reviews and found them to be accurate. The hotel was clean and well appointed. It was good value for money and would happily visit again.… Read more
"Good all rounder"
We just stayed one night having read other positive reviews and found them to be accurate. The hotel was clean and well appointed. It was good value for money and would happily visit again. Read less
Likes:
All staff were friendly and efficient. The room was comfortable with lovely little touches in the room like the tea and coffee caddies. The food was tasty and well presented.
Dislikes:
None
Response from Pen Mill Hotel:
I'm so pleased you enjoyed your stay with us and I hope to see you again in the future.

Many thanks for your kind review,

Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Emily
Young Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect accommodation for overnight stay"
The rooms were lovely and the staff were very welcoming and accommodating. We stayed here for one night as we were in town for a wedding. I would definitely recommend to all. Great free breakfast!… Read more
"Perfect accommodation for overnight stay"
The rooms were lovely and the staff were very welcoming and accommodating. We stayed here for one night as we were in town for a wedding. I would definitely recommend to all. Great free breakfast! Read less
Likes:
Everything
Dislikes:
None
Response from Pen Mill Hotel:
You can't argue when somebody tells you their stay was "perfect". Thank you so much.

I look forward to welcoming you again in the future.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Jim
Alone
Stayed: Apr '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
2
"comfortable and adequate"
as above… Read more
"comfortable and adequate"
as above Read less
Likes:
ease of finding the accommodation, friendly staff.
Dislikes:
no "desk" in my room; breakfast was ok but too much Hollandaise sauce.
Response from Pen Mill Hotel:
Thank you so much for reviewing the Pen Mill.

Sadly we do not have working desks in our rooms however, non of our photos show this either, nor do we advertise this. I'm sorry we disappointed you on the matter. Our chef on duty on the morning of your breakfast has been advised of you complaint. We are however between a rock and a hard place because the week before he was asked for extra sauce as the customer felt there wasn't enough! :) I'm very pleased our staff helped make your stay a comforta
Guest Review for Pen Mill Hotel, Yeovil
James
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Short Break"
Everything excellent from accommodation to staff.… Read more
"Short Break"
Everything excellent from accommodation to staff. Read less
Likes:
Relaxed efficiency. Was a plhotel.easure to stay in this excellent
Dislikes:
No.
Response from Pen Mill Hotel:
I'm so pleased to read that your stay was a "pleasure". Thank you so much. Job done! :)

I truly look forward to welcoming you again in the future.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Raymond
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"friendly staff . excellent food ( a sunday roast to die for ) ."
relaxing… Read more
"friendly staff . excellent food ( a sunday roast to die for ) ."
relaxing Read less
Likes:
excellent food and friendly staff .
Dislikes:
None
Response from Pen Mill Hotel:
Thank you so much for taking the time to review your stay with us back in April.

I'm so pleased you had a relaxing stay and that you enjoyed our famous carvery along with our wonderful staff that served you.

I truly look forward to welcoming you again soon.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Pam
Alone
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Superb find. Had everything i needed."
Arrived about 7pm on Monday and although restaurant was busy they were quite happy to serve me just soup. I had a hire car from Tuesday to Friday and there was a large car park with easy access to all… Read more
"Superb find. Had everything i needed."
Arrived about 7pm on Monday and although restaurant was busy they were quite happy to serve me just soup. I had a hire car from Tuesday to Friday and there was a large car park with easy access to all main routes.The food was excellent with lots of local produce, and a choice of carvery 3 times a week. My son's partner joined me on the Tuesday and my son joined us for the weekend and we only dined away from the hotel once during the whole break. Read less
Likes:
Friendly and professional staff who went out of their way to accommodate any requests - even when very busy. Obviously very well known and liked locally. Tea coffee and milk were topped up every day a
Dislikes:
couldn't finish above comment...and were more than adequate. Superb!!!
Response from Pen Mill Hotel:
Thank you so much for reviewing your stay with us. It truly is appreciated.

I'd like to thank you for your wonderful words. Whenever our guests use the word superb, it always fills my heart with joy.

I trust you had a good train journey back home?


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Barry
Alone
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Peaceful and comfortable."
The breakfasts were excellent. The room functioned well and was clean and peaceful. There was plenty of safe parking.… Read more
"Peaceful and comfortable."
The breakfasts were excellent. The room functioned well and was clean and peaceful. There was plenty of safe parking. Read less
Likes:
All of the above.
Dislikes:
Double glazing would help with the occasional over-enthusiastic traffic noise.
Response from Pen Mill Hotel:
Many thanks for taking the time to review your stay with us.
Rooms on the front of the hotel are secondary glazed and it is certainly on our to-do-list to add this to the rest of our rooms. Watch this space!

I look forward to welcoming you again soon.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Shirley
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
3
Breakfast:
5
"Lovely Hotel - Fantastic Staff"
From when we arrived to when we left the staff were lovely, very welcoming & attentive. Our room (3) although it was at the front of the hotel had no noise from the passing traffic. The bed was very c… Read more
"Lovely Hotel - Fantastic Staff"
From when we arrived to when we left the staff were lovely, very welcoming & attentive. Our room (3) although it was at the front of the hotel had no noise from the passing traffic. The bed was very comfortable & the room lovely & warm. Read less
Likes:
Warm welcome, lovely food & attentive staff.
Dislikes:
None
Response from Pen Mill Hotel:
I'm so pleased you enjoyed your stay with us. It was a pleasure to accommodate you.
Thank you so much for taking the time to write such a wonderful review.

I look forward to welcoming you again.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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