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Pen Mill Hotel Yeovil
Self Assessed 4 Stars Guest House
Hotel
Guest Rating: 4.7
See all 143 reviews
Sherborne Road

Yeovil, 

Somerset, 


BA21 5DB,  United Kingdom
Average Guest Rating for Pen Mill Hotel, Yeovil
Guest reviews for Pen Mill Hotel, Yeovil are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.5
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.6
Staff service:
4.8
Location:
4.4
Breakfast:
4.7
Guest Rating:
4.7
From 143 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Idris
Mature Couple
Stayed: Nov '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Definitely stay here again"
One night stay to visit family living locally. They were invited over for an evening meal with us.… Read more
"Definitely stay here again"
One night stay to visit family living locally. They were invited over for an evening meal with us. Read less
Likes:
Front of house was very welcoming on our arrival. All staff were friendly. The room was clean and bed was comfortable. Good pint of Guinness and the carvery was brilliant. Good choice for breakfast.
Dislikes:
This may sound a bit “picky” but sharper knives would have been good.
Guest Review for Pen Mill Hotel, Yeovil
Ron
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Everything you need for a great stay"
Our second time staying at the Pen Mill accommodation . Visiting family in the area. This would be our first choice very time we visit the area. Rooms very stylish. Beds sooo comfy.… Read more
"Everything you need for a great stay"
Our second time staying at the Pen Mill accommodation . Visiting family in the area. This would be our first choice very time we visit the area. Rooms very stylish. Beds sooo comfy. Read less
Likes:
Everything, Seems like an overly enthusiastic review, but I cannot fault anything. The staff are exceptional, friendly , helpful and welcoming. A young team , impressive.
Breakfast superb. Thanks all
Dislikes:
Nothing
Response from Pen Mill Hotel:
What a truly wonderful review. Thank you so much. It really is appreciated.

I excitedly look forward to your next visit.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Meryl
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A great break in a long journey"
Daughter and I were due to meet up there for an overnight break in what was a long journey for both of us. Regrettably circumstances prevented me from getting there for the overnight stay but my daugh… Read more
"A great break in a long journey"
Daughter and I were due to meet up there for an overnight break in what was a long journey for both of us. Regrettably circumstances prevented me from getting there for the overnight stay but my daughter was impressed by the accommodation, the staff and the food. I joined her for lunch the following day before continuing our journey. Read less
Likes:
Everything - couldn't be faulted - look forward to staying again at some time in the future.
Dislikes:
Nothing
Response from Pen Mill Hotel:
What a wonderful review, thank you so much.

I truly look forward to seeing you both again soon.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Lance
Mature Couple
Stayed: Oct '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Good location for visiting family"
Friendly helpful staff.
Good breakfast. Variety of cereals, fruits and yogurt with Full English or other varieties of hot food.… Read more
"Good location for visiting family"
Friendly helpful staff.
Good breakfast. Variety of cereals, fruits and yogurt with Full English or other varieties of hot food. Read less
Likes:
Good car park
For a pub it was quiet
Dislikes:
I think pillows need to be reviewed, a bit hard for us.
Decor could be lighten up, rooms a bit dark.
Response from Pen Mill Hotel:
Thank you so much for your kind review.

I think we are between a rock and a hard place with regards our pillows. No pun intended!
I did think however we had a medium type pillow. Sadly I think this has to go down as a 'we can't please everybody, all of the time'.

I truly hope this does not put you off visiting us again.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Brian
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A very comfortable and accommodating place"
We were made very welcome, the staff couldn't have been more helpful and the food was very good.… Read more
"A very comfortable and accommodating place"
We were made very welcome, the staff couldn't have been more helpful and the food was very good. Read less
Likes:
Exactly what we required and we were made to feel very comfortable and welcome.
Dislikes:
No
Response from Pen Mill Hotel:
Thank you so much for your wonderful review. It truly is appreciated.

I look forward to welcoming you again in the future.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Stephen
Alone
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Hotel/Pub/Restaurant establishment."
I was visiting the area and wanted to be close to Yeovil Pen Mill railway station. I have stayed at the Pen Mill hotel on two occasions previously and based on my previous experiences it was logical t… Read more
"Excellent Hotel/Pub/Restaurant establishment."
I was visiting the area and wanted to be close to Yeovil Pen Mill railway station. I have stayed at the Pen Mill hotel on two occasions previously and based on my previous experiences it was logical to stay here. It is a busy venue particularly at weekends but I did not notice any noise other than perhaps the road from my room. Read less
Likes:
Without exception the staff made me feel welcome. The weekend carvery is exceptional in both value and quality. On a similar vein,the breakfasts are top quality and well prepared to order.
Dislikes:
Wish that I could have stayed longer.
Response from Pen Mill Hotel:
What a beautiful review, thank you so much.

I sincerely look forward to your fourth visit.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Sally
Mature Couple
Stayed: Sep '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Stop Over"
Chose Pen Mill because of good reviews and because Yeovil was half way to our ultimate destination. Stayed one night.… Read more
"Stop Over"
Chose Pen Mill because of good reviews and because Yeovil was half way to our ultimate destination. Stayed one night. Read less
Likes:
Very friendly, helpful welcome. Kitchen just about closed but they were able to provide us with a very tasty sandwich.
Room nicely decorated, bed comfortable.
Dislikes:
Lack of cooked breakfast during stay, gesture of goodwill given when queried, however.
Road noise as on main road (as old coaching inn should expect this!).
Response from Pen Mill Hotel:
I'm please that you had an enjoyable stay with us and that you found my staff friendly, helpful and welcoming.

I am a little concerned over the lack of breakfast. I will investigate this further. Our breakfast, both cooked and continental, is served between 7.00am and 9.30am Monday to Friday and from 8.00am to 9.30 on the weekend and bank holidays.

I hope you book again on your next jaunt to the West Country and give us the opportunity to impress you further.


Kindest regards

Jon Palmer
Owne
Guest Review for Pen Mill Hotel, Yeovil
Anthony
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Enjoyable"
Friendly welcome everywhere clean and tidy we arrived early and had lunch which was delicious. It was great to see vegetarian vegan options and gluten free Breakfast was excellent lots of options a… Read more
"Enjoyable"
Friendly welcome everywhere clean and tidy we arrived early and had lunch which was delicious. It was great to see vegetarian vegan options and gluten free Breakfast was excellent lots of options and staff couldn’t be more helpful. Read less
Likes:
Everything
Dislikes:
Definitely not
Response from Pen Mill Hotel:
I'm so pleased that you enjoyed all of the aspects of your stay and even more pleased that you put your wonderful comments down on a review.
NB. We are just about to increase our vegan offerings on our menu.

I look forward to welcoming you again in the future.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Lisa
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"B"
H… Read more
"B"
H Read less
Likes:
G
Dislikes:
None
Response from Pen Mill Hotel:
A lady of few words! However, a four star review speaks a thousand words.:)

Thank you.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Audrey
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Pleasant and comfortable stay"
Enjoyed 4 night stay while visiting daughter in the area. Particularly enjoyed the good value very tasty carvery on Wednesday night that seems to be deservedly popular with the locals. Bar was very fr… Read more
"Pleasant and comfortable stay"
Enjoyed 4 night stay while visiting daughter in the area. Particularly enjoyed the good value very tasty carvery on Wednesday night that seems to be deservedly popular with the locals. Bar was very friendly and well staffed. Visited picturesque Sherborne, Weymouth and Portland Isle . Went to a crowded Gillingham and Shaftesbury agricultural show in the sunshine. Read less
Likes:
Enjoyed the cooked breakfast to order and the comfortable bed and the friendliness of all the staff. Everything was clean and quiet at night
Beside train station and short walk to town. Handy car par
Dislikes:
None
Response from Pen Mill Hotel:
Thank you so much for taking the time to review the Pen Mill. It truly is appreciated.

I'm so, so pleased you enjoyed your stay with us and what our beautiful surroundings have to offer.

I hope to welcome you again in the future.


Kindest regards

Jon Palmer
Owner

Guest Review for Pen Mill Hotel, Yeovil
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