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Pen Mill Hotel Yeovil
Self Assessed 4 Stars Guest House
Hotel
Guest Rating: 4.7
See all 138 reviews
Sherborne Road

Yeovil, 

Somerset, 


BA21 5DB,  United Kingdom
Average Guest Rating for Pen Mill Hotel, Yeovil
Guest reviews for Pen Mill Hotel, Yeovil are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.5
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.6
Staff service:
4.8
Location:
4.4
Breakfast:
4.6
Guest Rating:
4.7
From 138 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Stephen
Alone
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Hotel/Pub/Restaurant establishment."
I was visiting the area and wanted to be close to Yeovil Pen Mill railway station. I have stayed at the Pen Mill hotel on two occasions previously and based on my previous experiences it was logical t… Read more
"Excellent Hotel/Pub/Restaurant establishment."
I was visiting the area and wanted to be close to Yeovil Pen Mill railway station. I have stayed at the Pen Mill hotel on two occasions previously and based on my previous experiences it was logical to stay here. It is a busy venue particularly at weekends but I did not notice any noise other than perhaps the road from my room. Read less
Likes:
Without exception the staff made me feel welcome. The weekend carvery is exceptional in both value and quality. On a similar vein,the breakfasts are top quality and well prepared to order.
Dislikes:
Wish that I could have stayed longer.
Response from Pen Mill Hotel:
What a beautiful review, thank you so much.

I sincerely look forward to your fourth visit.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Sally
Mature Couple
Stayed: Sep '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Stop Over"
Chose Pen Mill because of good reviews and because Yeovil was half way to our ultimate destination. Stayed one night.… Read more
"Stop Over"
Chose Pen Mill because of good reviews and because Yeovil was half way to our ultimate destination. Stayed one night. Read less
Likes:
Very friendly, helpful welcome. Kitchen just about closed but they were able to provide us with a very tasty sandwich.
Room nicely decorated, bed comfortable.
Dislikes:
Lack of cooked breakfast during stay, gesture of goodwill given when queried, however.
Road noise as on main road (as old coaching inn should expect this!).
Response from Pen Mill Hotel:
I'm please that you had an enjoyable stay with us and that you found my staff friendly, helpful and welcoming.

I am a little concerned over the lack of breakfast. I will investigate this further. Our breakfast, both cooked and continental, is served between 7.00am and 9.30am Monday to Friday and from 8.00am to 9.30 on the weekend and bank holidays.

I hope you book again on your next jaunt to the West Country and give us the opportunity to impress you further.


Kindest regards

Jon Palmer
Owne
Guest Review for Pen Mill Hotel, Yeovil
Anthony
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Enjoyable"
Friendly welcome everywhere clean and tidy we arrived early and had lunch which was delicious. It was great to see vegetarian vegan options and gluten free Breakfast was excellent lots of options a… Read more
"Enjoyable"
Friendly welcome everywhere clean and tidy we arrived early and had lunch which was delicious. It was great to see vegetarian vegan options and gluten free Breakfast was excellent lots of options and staff couldn’t be more helpful. Read less
Likes:
Everything
Dislikes:
Definitely not
Response from Pen Mill Hotel:
I'm so pleased that you enjoyed all of the aspects of your stay and even more pleased that you put your wonderful comments down on a review.
NB. We are just about to increase our vegan offerings on our menu.

I look forward to welcoming you again in the future.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Lisa
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"B"
H… Read more
"B"
H Read less
Likes:
G
Dislikes:
None
Response from Pen Mill Hotel:
A lady of few words! However, a four star review speaks a thousand words.:)

Thank you.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Audrey
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Pleasant and comfortable stay"
Enjoyed 4 night stay while visiting daughter in the area. Particularly enjoyed the good value very tasty carvery on Wednesday night that seems to be deservedly popular with the locals. Bar was very fr… Read more
"Pleasant and comfortable stay"
Enjoyed 4 night stay while visiting daughter in the area. Particularly enjoyed the good value very tasty carvery on Wednesday night that seems to be deservedly popular with the locals. Bar was very friendly and well staffed. Visited picturesque Sherborne, Weymouth and Portland Isle . Went to a crowded Gillingham and Shaftesbury agricultural show in the sunshine. Read less
Likes:
Enjoyed the cooked breakfast to order and the comfortable bed and the friendliness of all the staff. Everything was clean and quiet at night
Beside train station and short walk to town. Handy car par
Dislikes:
None
Response from Pen Mill Hotel:
Thank you so much for taking the time to review the Pen Mill. It truly is appreciated.

I'm so, so pleased you enjoyed your stay with us and what our beautiful surroundings have to offer.

I hope to welcome you again in the future.


Kindest regards

Jon Palmer
Owner

Guest Review for Pen Mill Hotel, Yeovil
John
With a colleague
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"x"
x… Read more
"x"
x Read less
Likes:
x
Dislikes:
x
Response from Pen Mill Hotel:
Many thanks for your review. It is appreciated.
Are the x's kisses or just to fill the field? LOL


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Jo
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Warm and friendly - a very welcoming experience"
Short break to meet up friends… Read more
"Warm and friendly - a very welcoming experience"
Short break to meet up friends Read less
Likes:
Friendliness of all staff and the owners
Location of the accommodation
The dog friendliness was outstanding - best experience we have ever had
Excellent range of good food and drinks available
Dislikes:
None
Response from Pen Mill Hotel:
Thank you so much for such a wonderful review. It truly is appreciated.
I'm so pleased that you found all aspects of our business so good.

I look forward to welcoming you again in the future.


Kindest regards
Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Don
Mature Couple
Stayed: Jun '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Such a friendly place"
Everybody we met in the Hotel as well as in the town was amazingly friendly and kind. Hotel staff could not have been nicer.… Read more
"Such a friendly place"
Everybody we met in the Hotel as well as in the town was amazingly friendly and kind. Hotel staff could not have been nicer. Read less
Likes:
Friendliness and food! Provision of a fan - we needed that!
Dislikes:
No non-slip mat on bath/shower.
Response from Pen Mill Hotel:
Thank you so much for your wonderful review, it really is appreciated.
I'm so pleased that you found our staff so helpful and friendly.
You have just reminded me that I need to put a notice up in the bathrooms that if you 'require a bath mat, please ask'.
I truly hope to welcome you again in the future.

Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Mark
Alone
Stayed: Jun '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great venue, helpful and friendly staff"
One night for business… Read more
"Great venue, helpful and friendly staff"
One night for business Read less
Likes:
Lovely rooms, great staff. Nice food
Dislikes:
Shower cubicle was very small. kept banging my elbows. Road outside a bit noisy
Response from Pen Mill Hotel:
Thank you so much for your wonderful review, it truly is appreciated.
I will agree with you that the shower cubicle in room 7 isn't the biggest.
Sadly we are on the A30 but the noise from the road is normally minimal from 11pm.

I look forward to welcoming you again soon.


Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Richard
Mature Couple
Stayed: Jun '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Very nice overnight stop and dog friendly tooused"
Used as overnight stopuseful halfway… Read more
"Very nice overnight stop and dog friendly tooused"
Used as overnight stopuseful halfway Read less
Likes:
Useful halfway house London to Cornwall. Breakfast was excellent
Dislikes:
None
Response from Pen Mill Hotel:
Thank you so much for your lovely review. It is appreciated.
I am sorry that you rated our rooms (and a little surprised if I'm honest) that you only consider our rooms and facilities to be a 3/5. I would be very interested to learn how we could improve them for you.
I look forward to seeing you upon another jaunt to Cornwall.

Kindest regards

Jon Palmer
Owner
Guest Review for Pen Mill Hotel, Yeovil
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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