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The Terrace Lodge Hotel Yeovil
Self Assessed 2 Stars Guest House
Hotel
Guest Rating: 3.2
See all 18 reviews
South Western Terrace

Yeovil, 

Somerset, 


BA20 1NB,  United Kingdom
Average Guest Rating for The Terrace Lodge Hotel, Yeovil
Guest reviews for The Terrace Lodge Hotel, Yeovil are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.5
Friendliness:
4.0
Cleanliness:
3.9
Facilities:
3.2
Staff service:
3.9
Location:
3.9
Breakfast:
2.0
Guest Rating:
3.2
From 18 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Dave
Family with older Children
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
2
"Good for a quick stay"
We booked this as a stopover to the Cornwall coast and we were all pleasantly surprised. The room as very clean and when he front desk man brought us up 2 fans it helped cool the room off. Coffee and… Read more
"Good for a quick stay"
We booked this as a stopover to the Cornwall coast and we were all pleasantly surprised. The room as very clean and when he front desk man brought us up 2 fans it helped cool the room off. Coffee and tea in the room was a nice touch. On site parking isn't available but a parking lot right across street. Breakfast was as advertisered, minimal but enough to get started. WiFi worked in our room until the next morning when we weren't able to get on. Read less
Likes:
Central to walking around the town.
Dislikes:
Off-site parking and WiFi issues.
Guest Review for The Terrace Lodge Hotel, Yeovil
Siviwe
Family with young Children
Stayed: Jul '18
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
1
Staff service:
5
Location:
5
Breakfast:
1
"Great Value"
The Service on the hotel was great but it would have been great if they supplied cots and maybe fridge especially on the family rooms because it was extremely hot.… Read more
"Great Value"
The Service on the hotel was great but it would have been great if they supplied cots and maybe fridge especially on the family rooms because it was extremely hot. Read less
Likes:
The price and location of the hotel was great.
Dislikes:
Having no fridge, iron and air conditioner would made it difficult for families to stay for more than one night at the hotel.
Guest Review for The Terrace Lodge Hotel, Yeovil
Clive
Group of Adults
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Perfect location and great value for money"
Very nice rooms with comfortable beds and en-suite shower/bath. Excellent staff. Friendly and courteous. Super location close to Yeovil town centre. We would definitely stay again if in the area.… Read more
"Perfect location and great value for money"
Very nice rooms with comfortable beds and en-suite shower/bath. Excellent staff. Friendly and courteous. Super location close to Yeovil town centre. We would definitely stay again if in the area. Read less
Likes:
Great value. Convenient location.
Dislikes:
n/a
Guest Review for The Terrace Lodge Hotel, Yeovil
Craig
Young Couple
Stayed: May '18
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
1
"Room was very small but clean and cheap"
We stayed in room 209 which felt a bit of a last minute thought for making into a room. Extremely small but for the price I wasn't expecting a suite. Clean room and fit for purpose.… Read more
"Room was very small but clean and cheap"
We stayed in room 209 which felt a bit of a last minute thought for making into a room. Extremely small but for the price I wasn't expecting a suite. Clean room and fit for purpose. Read less
Likes:
Clean accomodation.
Dislikes:
Small room.
Guest Review for The Terrace Lodge Hotel, Yeovil
Henry
Group of Adults
Stayed: Apr '18
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
5
Facilities:
2
Staff service:
2
Location:
1
"Cheap but not cheap enough"
On arrival, we were told we'd have to leave a deposit for the key - this needs to be made clearer in advance. The receptionist gave us our key, and did not tell us where the room was until prompted.… Read more
"Cheap but not cheap enough"
On arrival, we were told we'd have to leave a deposit for the key - this needs to be made clearer in advance. The receptionist gave us our key, and did not tell us where the room was until prompted.
The room itself was in another building across a publicly accessible courtyard.
It was next to the smoking area, so smelt of stale smoke and damp.
The smoking area itself had three doors, all of which were open into the street. The light from the alley was not blocked at all by the curtains. Read less
Likes:
The room and bathroom were clean.
Good selection of tea/coffee water etc.
Dislikes:
Major security concerns regarding courtyard.
Light from the courtyard unacceptable - it was darker in the morning!
Beds old and uncomfortable.
Staff seem uninterested.
Guest Review for The Terrace Lodge Hotel, Yeovil
Margaret
Mature Couple
Stayed: Feb '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
"Standard not as good as usual."
We stay at this hotel every time we come to Yeovil to visit family. This time,1) the curtains did not keep out the street lights, far too flimsy 2) there was mildew around the bath 3) no soap provid… Read more
"Standard not as good as usual."
We stay at this hotel every time we come to Yeovil to visit family. This time,1) the curtains did not keep out the street lights, far too flimsy 2) there was mildew around the bath 3) no soap provided or glasses for water 4) the TV did not work on bbc and the staff were unable to fix it 5) the promised complimentary breakfast was promised on Saturday night, but on Sunday morning we we told 'not available, the policy has changed' Read less
Likes:
Fairly cheap, room and bedding clean, plenty of tea making things, ( but biscuits have disappeared.)
Dislikes:
See above,I answer yes below, and we would go there again, but we would ring first to make sure we were in a satisfactory room. Same if we recommended to others.
Guest Review for The Terrace Lodge Hotel, Yeovil
Derek
Mature Couple
Stayed: Jan '18
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
1
"Breakfast in a bag!"
A short break… Read more
"Breakfast in a bag!"
A short break Read less
Likes:
Handy for the cinema & restaurants
Dislikes:
Thin curtains, breakfast in bag dry croissant cereal bar juice carton to eat in room, but no plates supplied (management- check Poundland for plates!). Poor maintenance minimal room care & toiletries
Guest Review for The Terrace Lodge Hotel, Yeovil
Gavin
Young Couple
Stayed: Oct '17
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
5
"Needs a bit of attention to detail..."
we we're looking for a cheap one night stay as a stop gap whilst travelling. Preferably with some sort of evening entertainment. The hotel did pretty much what it said on the tin however we found Yeov… Read more
"Needs a bit of attention to detail..."
we we're looking for a cheap one night stay as a stop gap whilst travelling. Preferably with some sort of evening entertainment. The hotel did pretty much what it said on the tin however we found Yeovil in general pretty dead in terms of nightlife or entertainment. Read less
Likes:
Ideal central location, knowledgable and friendly staff.
Dislikes:
we felt that a little attention to detail was missed when it came to cleanliness, specifically in the bathroom. We found a pink residue in the corner of the bath and a very dusty set of shelfs.
Guest Review for The Terrace Lodge Hotel, Yeovil
Elizabeth
Mature Couple
Stayed: Aug '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"Smoke alarms bleeping all night.. should be shut down fire safety issues."
Absolutely awful..... Would not go there again. The only thing that actually worked properly was the shower. Out of all the available rooms they decided to give me a room with no windows what so ever.… Read more
"Smoke alarms bleeping all night.. should be shut down fire safety issues."
Absolutely awful..... Would not go there again. The only thing that actually worked properly was the shower. Out of all the available rooms they decided to give me a room with no windows what so ever... Very disappointed especially when I draw the issues to them and they think its funny.

Never going back there again. Read less
Likes:
Going home !!
Dislikes:
Smoke alarm didn't work AND I had no windows, let alone walking through 2 buildings to an outside shack...very disappointed.
Response from The Terrace Lodge Hotel:
Thank you very much for your feedback. Apologies that you have not enjoyed your stay fully. Please write directly to our area manager providing full details of your experience:
areahotelmanager@outlook.com

Regards
Annette _-Reception
Guest Review for The Terrace Lodge Hotel, Yeovil
Ian
Young Couple
Stayed: Jul '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
2
Breakfast:
1
"The most noise-disturbed night we have ever had in a hotel"
Throughout the night, we had to endure almost constant noise from the restaurant backing onto the hotel - this began in the evening but became more intense as the night went on. It was so disturbing I… Read more
"The most noise-disturbed night we have ever had in a hotel"
Throughout the night, we had to endure almost constant noise from the restaurant backing onto the hotel - this began in the evening but became more intense as the night went on. It was so disturbing I got up sometime around 3am and recorded it on my phone (I will make this available to anyone who wishes to see/hear it). It sounded like a loud generator running outside out room. Impossible to close the window because the room was stiflingly hot (due to the hot day and lack of air-con). Read less
Likes:
Bottled water was provided.
Dislikes:
A full complaint was sent by us by email but we have not received any reply.
Guest Review for The Terrace Lodge Hotel, Yeovil
Page: 1 | 2 Next
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