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Horizon Hotel Ayr
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 4.5
See all 348 reviews
The Esplanade

Ayr, 

South Ayrshire, 


KA7 1DT,  United Kingdom
Average Guest Rating for Horizon Hotel, Ayr
Guest reviews for Horizon Hotel, Ayr are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.5
Facilities:
4.2
Staff service:
4.7
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.5
From 348 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
James
Mature Couple
Stayed: Nov '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic experience"
Was a lovely stay staff were friendly attentive very pleasant.will defo be back… Read more
"Fantastic experience"
Was a lovely stay staff were friendly attentive very pleasant.will defo be back Read less
Likes:
Evertthinv was a fantastic experience
Dislikes:
No
Guest Review for Horizon Hotel, Ayr
Isobel
Mature Couple
Stayed: Nov '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great weekend"
We spent an overnight so we could explore Ayr. It is a very relaxing hotel and we enjoyed our stay.… Read more
"Great weekend"
We spent an overnight so we could explore Ayr. It is a very relaxing hotel and we enjoyed our stay. Read less
Likes:
Double bedroom clean and nicely decorated. Ensuite clean, modern and shower excellent. Dinner excellent and not too expensive.. Breakfast really good plenty choice and cooked well.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Doris
Alone
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Pleasant stay"
Hotel is in a great location, right on the seafront and close to the town centre. Staff are friendly and efficient, room was very well equipped.… Read more
"Pleasant stay"
Hotel is in a great location, right on the seafront and close to the town centre. Staff are friendly and efficient, room was very well equipped. Read less
Likes:
Nice room; comfortable and quiet
Dislikes:
None
Response from Horizon Hotel:
We are delighted you enjoyed your stay at The Horizon Hotel. The team work hard to ensure you have a pleasant stay. We are also very pleased to hear you would recommend the Hotel to a freind. We look forward to seeing you in the future. Regards The Horizon Hotel.
Guest Review for Horizon Hotel, Ayr
Kathleen
Family with young Children
Stayed: Oct '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Nice break in Ayr"
A two night break with breakfast included.… Read more
"Nice break in Ayr"
A two night break with breakfast included. Read less
Likes:
Very nice facilities, helpful staff.
Dislikes:
No
Response from Horizon Hotel:
Dear Guest

Thank you for your kind review. I am glad to see you enjoyed your stay with us and found the facilities very nice and the staff to be friendly.

Kind regards
Tracey
Guest Review for Horizon Hotel, Ayr
irene
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"great hotel"
stayed at horizon many times rooms are comfy and clean staff very friendly and helpful breakfast is very good with a great choice the meals are very good too… Read more
"great hotel"
stayed at horizon many times rooms are comfy and clean staff very friendly and helpful breakfast is very good with a great choice the meals are very good too Read less
Likes:
everything about hotel location great
Dislikes:
None
Response from Horizon Hotel:
Dear Guests

Thank you for taking the time to review the hotel. I am happy as a returning guest you find everything to our satisfaction and enjoy your time with us.

I look forward to seeing you again soon.

Kind Regards
Tracey
Guest Review for Horizon Hotel, Ayr
Gordon
Mature Couple
Stayed: Sep '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Tops but for one deficiency"
A very pleasant stay in Room 19, which was enhanced by a new mattress. The only negative was a poor shower, with great difficulty experienced in regulating between hot and cold… Read more
"Tops but for one deficiency"
A very pleasant stay in Room 19, which was enhanced by a new mattress. The only negative was a poor shower, with great difficulty experienced in regulating between hot and cold Read less
Likes:
Excellent staff and quiet beach-front location
Dislikes:
The shower - as stated previously
Guest Review for Horizon Hotel, Ayr
Louise
Family with young Children
Stayed: Aug '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Perfectly adequate."
Brief but pleasurable.… Read more
"Perfectly adequate."
Brief but pleasurable. Read less
Likes:
The location was great & the food was good.
Dislikes:
The shower sprayed all over the floor and was not tall enough for our comfort and ease. The bathroom was the only issue with the room.
Guest Review for Horizon Hotel, Ayr
John
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Room in attic"
Would definitely stay again just not in room 32. Room was in attic up a narrow stair way. Not for anyone tall. Had to watch head on sloping ceilings and shower was very small.… Read more
"Room in attic"
Would definitely stay again just not in room 32. Room was in attic up a narrow stair way. Not for anyone tall. Had to watch head on sloping ceilings and shower was very small. Read less
Likes:
Lovely location right at beach
Dislikes:
Just the position of our room
Response from Horizon Hotel:
Dear Guest

Thank you for your comments. We are sorry you did not prefer the attic room. We do suggest upon booking again to request a non attic room so we can make your stay more comfortable. We are pleased to hear you would stay again and look forward to your return.

Kind Regards

Margaret


Guest Review for Horizon Hotel, Ayr
Simon
Family with young Children
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Quality stay"
Second time we've stayed at this hotel and it didn't disappoint.This time we stayed in the family room which is in the attic, what a great wee room or big room I should say,plenty of room for us and a… Read more
"Quality stay"
Second time we've stayed at this hotel and it didn't disappoint.This time we stayed in the family room which is in the attic, what a great wee room or big room I should say,plenty of room for us and a young lad and baby girl.Slight issue getting a buggy up the stairs but we were allowed to store in reception.The food as always was top notch and the service from all staff was excellent even when they had to deal with a wedding party as well. Can't fault anything will defo use again when in Ayr Read less
Likes:
Got to be the food,excellent dining
Dislikes:
Only thing would be in our room(32) it was really windy outside and being in the attic it worried me I wouldn't get to sleep as it was noisy,but luckily wind died down and it was perfect
Response from Horizon Hotel:
Dear Guest

Thank you for your kind comments and for taking they time to write a review.

Kind Regards

Margaret
Guest Review for Horizon Hotel, Ayr
sheena
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Short break."
short stay to attend local event.… Read more
"Short break."
short stay to attend local event. Read less
Likes:
lovely en-suite room.Great breakfast choices, enjoyed the evening meals as well. Staff very pleasant.
Dislikes:
None
Response from Horizon Hotel:
Dear Guest

We are pleased you enjoyed your stay even just a short one. Thank you for you kind comments.

Regards

Margaret
Guest Review for Horizon Hotel, Ayr
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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