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Horizon Hotel Ayr
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 4.6
See all 295 reviews
The Esplanade

Ayr, 

South Ayrshire, 


KA7 1DT,  United Kingdom
Average Guest Rating for Horizon Hotel, Ayr
Guest reviews for Horizon Hotel, Ayr are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.2
Staff service:
4.7
Location:
4.7
Breakfast:
4.7
Guest Rating:
4.6
From 295 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
PAUL
Group of Adults
Stayed: Jun '16
3
Would recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Pleasant hotel, new bed please!"
A very pleasant hotel, clean, tidy and friendly staff, but please change the bed, room 19. I stay in hotels approx 150 nights a year and this is about the worst bed I've tried to sleep in this year. A… Read more
"Pleasant hotel, new bed please!"
A very pleasant hotel, clean, tidy and friendly staff, but please change the bed, room 19. I stay in hotels approx 150 nights a year and this is about the worst bed I've tried to sleep in this year. Apart from that very nice Read less
Likes:
Staff great, bar area very nice, didn't eat at the hotel so not able to comment re food.
Dislikes:
Poor bed and a little pricey for the standard of the hotel.
Guest Review for Horizon Hotel, Ayr
Anne
Group of Adults
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect location"
Perfect location, attentive staff, good restaurant, safe parking and fantastic weather.… Read more
"Perfect location"
Perfect location, attentive staff, good restaurant, safe parking and fantastic weather. Read less
Likes:
Everything
Dislikes:
No
Guest Review for Horizon Hotel, Ayr
Graeme
Young Couple
Stayed: May '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
2
"Overnight stay"
Dissappointing… Read more
"Overnight stay"
Dissappointing Read less
Likes:
Great food and service from restaraunt staff
Dislikes:
Luke warm welcome at reception. Staff more interested in wedding guests. Room was in worst location possible. All rowdy wedding guest had to pass our room door. Bathroom and shower were tiny.
Guest Review for Horizon Hotel, Ayr
Frank
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Super"
Lovely relaxing week end… Read more
"Super"
Lovely relaxing week end Read less
Likes:
Great location and very good standard of food dishes also great parking facilities
Dislikes:
No
Guest Review for Horizon Hotel, Ayr
Gillian
Family with older Children
Stayed: Apr '16
4
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Good hotel in great location and welcoming our furry friends"
Overall the hotel was very good however the family rooms in the attic are quite small and don't offer sitting options. The quality of decor and freshness was just ok and coupled with the small space m… Read more
"Good hotel in great location and welcoming our furry friends"
Overall the hotel was very good however the family rooms in the attic are quite small and don't offer sitting options. The quality of decor and freshness was just ok and coupled with the small space made it feel not as good value for the price as we would normally expect. However the room was clean, the staff professional and friendly, the meal and breakfast was fresh and good value and dogs are very welcome. The location next to the beach is great for walks with the dog. Read less
Likes:
Location, staff welcoming, good standard of food and cleanliness.
Dislikes:
Late check in - expect 2 not 3 and early check out on a Sunday at 10.30! We paid about 4 times than we would pay for a premier inn for a much smaller space.
Guest Review for Horizon Hotel, Ayr
Rob
Group of Adults
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful service, great food & comfortable beds"
We were a group of 10 aged from 49 to 79 years staying for 3 nights whilst attending a Burns Dinner & other events.
A warm welcome & rooms ready even though we arrived early for check in - A good sta… Read more
"Wonderful service, great food & comfortable beds"
We were a group of 10 aged from 49 to 79 years staying for 3 nights whilst attending a Burns Dinner & other events.
A warm welcome & rooms ready even though we arrived early for check in - A good start.
The location is great & the rooms were warm, very clean & very comfortable.
Breakfast was wonderful - great choice & speedy service with a smile.
Restaurant meals were fantastic - Great food, beautifully presented and again always a smile.
The hotel & staff made our stay in Ayr exceptional. Read less
Likes:
The staff: Alan, the owner, is a lovely man who has exceptional staff: David & Margaret in particular.
The food: breakfasts to die for & a restaurant worth visiting any time.
Value: How do they do i
Dislikes:
One door lock broke, locking some of us out of our room, which was an unfortunate accident.
Other than that; nothing at all.
This is a special hotel & a gem that Ayr should be proud of.
Guest Review for Horizon Hotel, Ayr
Gary
Alone
Stayed: Nov '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Excellent Value"
stayed 1 night for business, great value for money & very helpful & friendly staff… Read more
"Excellent Value"
stayed 1 night for business, great value for money & very helpful & friendly staff Read less
Likes:
Location of hotel, perfect with sea view & 5 mins from centre of town
Dislikes:
The weather, but can't blame the hotel for that
Guest Review for Horizon Hotel, Ayr
Andrew
Mature Couple
Stayed: Oct '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Good Seaside Break"
4 nights in Ayr, Walking during the days. Good Breakfast to start the day with a good meal in the evening to complete the day.… Read more
"Good Seaside Break"
4 nights in Ayr, Walking during the days. Good Breakfast to start the day with a good meal in the evening to complete the day. Read less
Likes:
We could take our dog into the hotel :)
Dislikes:
All was good
Guest Review for Horizon Hotel, Ayr
Thomas
Alone
Stayed: Oct '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Nice clean room, excellent food"
Late night arrival and early morning departure… Read more
"Nice clean room, excellent food"
Late night arrival and early morning departure Read less
Likes:
bar was open late so I was able to order dinner and have a beer. Room was small but adequate. Staff was extremely nice, and helpful.
Dislikes:
None
Guest Review for Horizon Hotel, Ayr
Roy
Mature Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"The dogs had time and so did we."
We were looking for a hotel that was pet friendly on Scotland's west coast and pleased to say we have found a gem. The hotel and it's amenities are excellent for anyone with pets. Close to the beach a… Read more
"The dogs had time and so did we."
We were looking for a hotel that was pet friendly on Scotland's west coast and pleased to say we have found a gem. The hotel and it's amenities are excellent for anyone with pets. Close to the beach and plenty of walks close by.
A visit the Isle of Arran and Culzean Castle are a must for any visitor.
Being responsible dog owners we we dismayed to find that many visitors and locals do not pick up and bin after their dogs and also too many people in Ayr are still smokers. Read less
Likes:
The bar and restaurant facilities are excellent, the food is outstanding, try the rump steak and Cullen Skink there both really good.
Dislikes:
Room 24, a very nice room with views of the sea across the free car park, small gripe about the room was the size of the en suite facilities and the noise from the fan and you had to have a light on.
Guest Review for Horizon Hotel, Ayr
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