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Lichfield Hotels - Amber House Alrewas
AA 3 Stars Bed & Breakfast
Bed and Breakfast
Guest Rating: 4.2
See all 37 reviews
Amber House, 18 Burton Road

Alrewas, 

Staffordshire, 


DE13 7BB,  United Kingdom
Average Guest Rating for Lichfield Hotels - Amber House, Alrewas
Guest reviews for Lichfield Hotels - Amber House, Alrewas are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.0
Facilities:
4.0
Staff service:
4.6
Location:
3.9
Breakfast:
4.6
Guest Rating:
4.2
From 37 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Diane
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"Great hospitality"
One night stop whist at the National Memorial Arboretum.… Read more
"Great hospitality"
One night stop whist at the National Memorial Arboretum. Read less
Likes:
Great welcome by Gill, comfortable accommodation and super breakfast, would definitely recommend.
Dislikes:
No
Guest Review for Lichfield Hotels - Amber House, Alrewas
Chris
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"The best B&B we have ever stayed in!"
We were given a very warm welcome and had a lovely room with a large comfortable bed. The ensuite was a really good size with excellent products and toiletries. When we said we were going to the Natio… Read more
"The best B&B we have ever stayed in!"
We were given a very warm welcome and had a lovely room with a large comfortable bed. The ensuite was a really good size with excellent products and toiletries. When we said we were going to the National Arboretum we were offered a guide book and nothing was too much trouble! Breakfast was delicious with locally sourced meat, home made bread, fresh eggs and home made bread. There were plenty of healthy options as well! Well recommended! Read less
Likes:
Great value, absolutely wonderful breakfast and a truly warm welcome!
Dislikes:
Not at all
Guest Review for Lichfield Hotels - Amber House, Alrewas
Richard
Mature Couple
Stayed: Jul '18
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
2
Breakfast:
2
"Unsanitary and extremely disappointing."
Paid for three nights but checked out after one and forfeited our money. Breakfast cutlery and crockery were dirty with old food stuck on the cutlery. Breakfast was OK but nothing special. One of the… Read more
"Unsanitary and extremely disappointing."
Paid for three nights but checked out after one and forfeited our money. Breakfast cutlery and crockery were dirty with old food stuck on the cutlery. Breakfast was OK but nothing special. One of the towels in the bathroom was quite dirty. Room was OK at best. I would have to say that the property was not as advertised. Read less
Likes:
Nothing
Dislikes:
Is there any chance of a refund.
Guest Review for Lichfield Hotels - Amber House, Alrewas
Rosemarie
Mature Couple
Stayed: May '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful stay near National Memorial Aboretum"
Excellent choice for pur visit to National Memrial Aboretum. Room very comfortable and Gill the owner very attentive.we opted for dinner and had a wonderful meal with other guests. Lovely fresf fruit… Read more
"Wonderful stay near National Memorial Aboretum"
Excellent choice for pur visit to National Memrial Aboretum. Room very comfortable and Gill the owner very attentive.we opted for dinner and had a wonderful meal with other guests. Lovely fresf fruit and compote for breakfast as well as lovely choice of cooked items. Would certainly recommend to friends! Read less
Likes:
Convenient location and attention to detail
Dislikes:
Nothing to dislike
Response from Lichfield Hotels - Amber House:
Thank you for taking the time to write a review. Your comments are important to me. It's a pleasure to welcome all my guests and especially when they are so appreciative! I have been working on new dishes for the breakfast and dinner table and have continued to refurbish a lot of the rooms
Guest Review for Lichfield Hotels - Amber House, Alrewas
Susan
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very comfortable and an amazing breakfast."
We stayed for 2 nights as it was very near to the National Arboretum.… Read more
"Very comfortable and an amazing breakfast."
We stayed for 2 nights as it was very near to the National Arboretum. Read less
Likes:
The room and the bathroom were lovely and the breakfast was outstanding. My husband loved his fish and the fruit compote and home made breads were a great favourite.
Dislikes:
None
Response from Lichfield Hotels - Amber House:
Thank you so much for taking the time to write a review. Your comments are really important to me. It's been a fabulous year here and have been working on developing new recipes for the menu and preserves for guests to try! I've managed to maintain an excellent programme of refurbishment. The new carpet suite, and roman blinds are now fitted in the lounge and I'm just waiting for the curtains to be completed! I have just heard I have been awarded a bronze for my seville orange marmalade !
Guest Review for Lichfield Hotels - Amber House, Alrewas
Catherine
Group of Adults
Stayed: Jan '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Homely and comfortable - excellent value with a touch of luxury."
A lovely place to break a long winter journey. Warm welcome and cosy surroundings, wonderful breakfast. Very convenient for visiting National Memorial Arboretum.… Read more
"Homely and comfortable - excellent value with a touch of luxury."
A lovely place to break a long winter journey. Warm welcome and cosy surroundings, wonderful breakfast. Very convenient for visiting National Memorial Arboretum. Read less
Likes:
See above.
Dislikes:
No
Response from Lichfield Hotels - Amber House:
Thank you for taking the time to write a review. Your comments are important to me. It has been a fabulous year here, and have been continuing with the refurbishment programme. The lounge and dining area will be completely refurbished and redecorated by the beginning of March. New curtains, soft furnishings and bed linen have been installed elsewhere. I have been working on new preserves for this year and have just had supporting labels printed.
Guest Review for Lichfield Hotels - Amber House, Alrewas
Alison
Alone
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"A Warm Welcome"
I was visiting Alrewas to attend a convention at the National Memorial Arboretum. On return from looking round the Arboretum, there was a very warm welcome with tea and ginger-cake - yummy - and lots… Read more
"A Warm Welcome"
I was visiting Alrewas to attend a convention at the National Memorial Arboretum. On return from looking round the Arboretum, there was a very warm welcome with tea and ginger-cake - yummy - and lots of pointers as to eating-places and facilities in the village. Gill was a pleasure to meet and talk with. Read less
Likes:
The breakfast was stupendous.
Dislikes:
None
Response from Lichfield Hotels - Amber House:
Thank you so much for taking the time to write your review. I value all your comments. I have been creating new preserves for this coming year and just had supporting labels designed and printed.. I'm very excited about the new recipes and do hope everyone will enjoy them. They also include some relishes to accompany meat dishes. I have developed a new 'lighter menu' for guests who want to be calorie conscious but still want to be able to enjoy the pleasure of eating!
;
Guest Review for Lichfield Hotels - Amber House, Alrewas
Martin
Alone
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"More than a guest - part of the family"
I stayed here as I was attending the Donor Family memorial at the Arboretum and found the accommodation was only about ten minutes away, so was handy. I had actually made a mistake on my booking and b… Read more
"More than a guest - part of the family"
I stayed here as I was attending the Donor Family memorial at the Arboretum and found the accommodation was only about ten minutes away, so was handy. I had actually made a mistake on my booking and booked a day earlier. However Jill, the landlady was great and arranged for me to stay in a spare room, and even did me some supper! Read less
Likes:
The friendliness of the landlady, and also the warm environment where all the other guests just sat and talked to each other! The breakfast was lovely and ample coffee! Oh and home made bread!
Dislikes:
The only thing I would say, and it is minor, is the signage outside the property needs to be either bigger or lit, as I almost missed as the house is on a one way road.
Response from Lichfield Hotels - Amber House:
Thank you very much for taking the time to write a review. Your comments are important to me as I continually try to make the guest experience here the best it can be. It's always worth a phone call as booking agents can be confusing! I had a halogen light fitted last year on the sign, which is active from dawn to dusk. Council restrictions limit the way the sign can stand away from the house thus limiting visibility. It can be seen within last few metres, so no speeding!
Guest Review for Lichfield Hotels - Amber House, Alrewas
Derek
Mature Couple
Stayed: Jul '17
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"60th birthday party in nearby village"
Comfy bed, good breakfast, clean en suite… Read more
"60th birthday party in nearby village"
Comfy bed, good breakfast, clean en suite Read less
Likes:
Friendly and helpful, lovely breakfast, convenient.
Dislikes:
Room was damp, dated and not very clean. We had to wait for our breakfast because table could not seat all guests.
Response from Lichfield Hotels - Amber House:
Thank you for your comments.. This room has been decorated within the last 12 months; with new shower and shelving fitted last month. The king sized bed has a 9 inch deep orthopaedic mattress and was made to order last year. Complimentary afternoon tea & home made cake is served every afternoon. We specialise in serving fresh , high quality products which are cooked to order. The table will seat 8. Guests may organise times or eat in another room if they prefer by prior arrangement
Guest Review for Lichfield Hotels - Amber House, Alrewas
Terence
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"perfect peace"
overnight on route for home… Read more
"perfect peace"
overnight on route for home Read less
Likes:
everything was top rate
Dislikes:
None
Response from Lichfield Hotels - Amber House:
Thank you for taking the time to write a review. It is greatly appreciated. I try very hard to make sure everything is as good as it can be for my guests.
Guest Review for Lichfield Hotels - Amber House, Alrewas
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