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The Cross Inn Stoke-on-Trent
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4
See all 32 reviews
Cauldon Low

Stoke-on-Trent, 

Staffordshire, 


ST10 3EX,  United Kingdom
Average Guest Rating for The Cross Inn, Stoke-on-Trent
Guest reviews for The Cross Inn, Stoke-on-Trent are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
3.9
Friendliness:
4.6
Cleanliness:
3.9
Facilities:
3.8
Staff service:
4.3
Location:
4.6
Breakfast:
4.0
Guest Rating:
4
From 32 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Claire
Family with older Children
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
1
"Very pleasant and lovely people"
Very nice helpful staff, good pub food very close to Alton towers.… Read more
"Very pleasant and lovely people"
Very nice helpful staff, good pub food very close to Alton towers. Read less
Likes:
Lovely
Dislikes:
None
Guest Review for The Cross Inn, Stoke-on-Trent
Clare
Family with older Children
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Great Value"
Stayed in van 6 with 4 teenagers and it was perfect. Clean 3 bedroom caravan where nothing was too much trouble for the staff. We will return when visiting Alton towers next… Read more
"Great Value"
Stayed in van 6 with 4 teenagers and it was perfect. Clean 3 bedroom caravan where nothing was too much trouble for the staff. We will return when visiting Alton towers next Read less
Likes:
The caravan, food and friendly staff
Dislikes:
None
Guest Review for The Cross Inn, Stoke-on-Trent
Andy
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Brilliant caravan and very helpful hosts"
One night stay to go to Alton Towers. Wished we had booked 2 nights. Lovely place. Pub great and hosts very helpful .… Read more
"Brilliant caravan and very helpful hosts"
One night stay to go to Alton Towers. Wished we had booked 2 nights. Lovely place. Pub great and hosts very helpful . Read less
Likes:
Location and accommodation
Dislikes:
Nothing
Guest Review for The Cross Inn, Stoke-on-Trent
Ronnie
Family with older Children
Stayed: Aug '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
1
"Rubbish noisy dirty no breakfast"
This hotel has gone downhill. Rooms are dirty no breakfast. The bar restaurant needs updating the place is unkept needs painting and updating the furniture. Outside beer garden sat on a picnc bench an… Read more
"Rubbish noisy dirty no breakfast"
This hotel has gone downhill. Rooms are dirty no breakfast. The bar restaurant needs updating the place is unkept needs painting and updating the furniture. Outside beer garden sat on a picnc bench and it nearly collapsed. Come on cross inn this used to be a nice hotel. I wont be coming back. Read less
Likes:
Its close to alron towers
Dislikes:
Everything
Guest Review for The Cross Inn, Stoke-on-Trent
Liam
Family with older Children
Stayed: Jul '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"we stay here last year and again for this year best hotel to stay in near alton towers"
we stay here when we go to alton towers best hotel near by and great value for your money. staff are great we had a promlem with the tv and came and fix very quickly for me… Read more
"we stay here last year and again for this year best hotel to stay in near alton towers"
we stay here when we go to alton towers best hotel near by and great value for your money. staff are great we had a promlem with the tv and came and fix very quickly for me Read less
Likes:
the staff. the price and the location waking up to the hills is great
Dislikes:
the only thing is the car park not a big problem but could do with some parking spaces in
Guest Review for The Cross Inn, Stoke-on-Trent
Kevin
Mature Couple
Stayed: Jul '18
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
3
Staff service:
3
Location:
5
"just a room for the night"
we were going to an event near by and just needed a room for the night… Read more
"just a room for the night"
we were going to an event near by and just needed a room for the night Read less
Likes:
nice location
Dislikes:
overpriced for the state of the room and building,even more so with no breakfast
Guest Review for The Cross Inn, Stoke-on-Trent
Paul
Family with older Children
Stayed: Jul '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"friendly"
just what i needed bed , shower & short travel to alton towers park… Read more
"friendly"
just what i needed bed , shower & short travel to alton towers park Read less
Likes:
good food & could have a few drink without the worry of driving back to a b&b near by
Dislikes:
all good
Guest Review for The Cross Inn, Stoke-on-Trent
Paul
Family with older Children
Stayed: Jul '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"made to feel welcome"
sunshine all the time… Read more
"made to feel welcome"
sunshine all the time Read less
Likes:
friendly inviroment
Dislikes:
all good
Guest Review for The Cross Inn, Stoke-on-Trent
Richard
Alone
Stayed: Jun '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
"Don't Cross this one off your list."
Overnight stay to attend a meeting.… Read more
"Don't Cross this one off your list."
Overnight stay to attend a meeting. Read less
Likes:
Quick check in by friendly staff. Very comfortable, clean room with good facilities (tea, coffee etc). Only fault was the odd position of the sink, set at knee height to me. Awkward.p
Dislikes:
Total confusion about breakfast availability. Evening staff said breakfast was not available next morning. On checking out I was asked if I wanted breakfast. Too late by then for me.
Guest Review for The Cross Inn, Stoke-on-Trent
K
Group of Adults
Stayed: Apr '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
"Not cheap enough for the standard"
We had booked two double rooms but were moved to twins due to a roof leak. I have no idea if the doubles would have been better but the twins were not worth the cost. In an outhouse overlooking a murk… Read more
"Not cheap enough for the standard"
We had booked two double rooms but were moved to twins due to a roof leak. I have no idea if the doubles would have been better but the twins were not worth the cost. In an outhouse overlooking a murky pond. Small uncomfortable beds. And all night a boiler or dryer or something kept us awake. Read less
Likes:
Proximity to Alton towers
Dislikes:
Beds. Rooms. The boiler noise ALL night. The locals sat outside staring at us was not a nice welcome
Guest Review for The Cross Inn, Stoke-on-Trent
Page: 1 | 2 | 3 | 4 Next
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