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The Cross Inn Stoke-on-Trent
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4
See all 23 reviews
Cauldon Low

Stoke-on-Trent, 

Staffordshire, 


ST10 3EX,  United Kingdom
Average Guest Rating for The Cross Inn, Stoke-on-Trent
Guest reviews for The Cross Inn, Stoke-on-Trent are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
4.0
Friendliness:
4.7
Cleanliness:
3.8
Facilities:
3.8
Staff service:
4.3
Location:
4.5
Breakfast:
4.2
Guest Rating:
4
From 23 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
K
Group of Adults
Stayed: Apr '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
"Not cheap enough for the standard"
We had booked two double rooms but were moved to twins due to a roof leak. I have no idea if the doubles would have been better but the twins were not worth the cost. In an outhouse overlooking a murk… Read more
"Not cheap enough for the standard"
We had booked two double rooms but were moved to twins due to a roof leak. I have no idea if the doubles would have been better but the twins were not worth the cost. In an outhouse overlooking a murky pond. Small uncomfortable beds. And all night a boiler or dryer or something kept us awake. Read less
Likes:
Proximity to Alton towers
Dislikes:
Beds. Rooms. The boiler noise ALL night. The locals sat outside staring at us was not a nice welcome
Guest Review for The Cross Inn, Stoke-on-Trent
Robert
Family with older Children
Stayed: Oct '17
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
1
"Disappointed"
Disappointed no breakfast was offered. Only certain times of year.… Read more
"Disappointed"
Disappointed no breakfast was offered. Only certain times of year. Read less
Likes:
Food in the cross inn was good
Dislikes:
No breakfast was made available, even after asking in my booking.
Guest Review for The Cross Inn, Stoke-on-Trent
Ronnie
Family with young Children
Stayed: Aug '17
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
4
"Not as good as previous years gone downhill"
Disappointed stayed before and was lovely gone down hill under new management. Cant see where any money was spent. Games room for the kids was a dump.… Read more
"Not as good as previous years gone downhill"
Disappointed stayed before and was lovely gone down hill under new management. Cant see where any money was spent. Games room for the kids was a dump. Read less
Likes:
Food was lovely just not enough selection
Dislikes:
Menu not as good as last year. No xbox as advertised. Room not cleaned properly. We were in room 8 right next to laundry and showers. Really noisey woken early.
Guest Review for The Cross Inn, Stoke-on-Trent
Jayne
Group of Adults
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Brilliant find!!"
Lovely on site pub, with nice meals after a long day. Staff very friendly and helpful.
The caravan we stayed in was better than we thought, real homely feel and very clean and comfy.… Read more
"Brilliant find!!"
Lovely on site pub, with nice meals after a long day. Staff very friendly and helpful.
The caravan we stayed in was better than we thought, real homely feel and very clean and comfy. Read less
Likes:
Very good for money we paid.
Dislikes:
None
Guest Review for The Cross Inn, Stoke-on-Trent
Andrew
Family with young Children
Stayed: Apr '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful overnight stay"
My family of four and my sister stayed here for the night after a trip to Alton Towers. We had a lovely meal and a delicious breakfast the next morning. Staff were wonderful and willing to help with a… Read more
"Wonderful overnight stay"
My family of four and my sister stayed here for the night after a trip to Alton Towers. We had a lovely meal and a delicious breakfast the next morning. Staff were wonderful and willing to help with anything we required. Would definitely stay here again. Read less
Likes:
Alton Towers is only approx 10 mins away which was great. Also impressed with the size of the room. Was great not having to be in separate rooms. Staff very friendly and welcoming.
Dislikes:
None
Guest Review for The Cross Inn, Stoke-on-Trent
John
Family with older Children
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Nice place and location, room cleanliness could be improved."
Short 2 night stay.… Read more
"Nice place and location, room cleanliness could be improved."
Short 2 night stay. Read less
Likes:
Room was nice and breakfast available from a reasonable time. Breakfast and night time meal served promptly.
Dislikes:
Room had cobwebs on window latches which appeared not cleaned for some time and under the bed was a sweet and a few hairs on bed clothes and pillows.
Guest Review for The Cross Inn, Stoke-on-Trent
Graham
Mature Couple
Stayed: Dec '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
3
Location:
5
Breakfast:
1
"Good"
New Year's Eve overnight stop… Read more
"Good"
New Year's Eve overnight stop Read less
Likes:
Close to Derbyshire walks
Dislikes:
Room was freezing cold when we got, could have been warmed up for us.. No breakfast was available.
Guest Review for The Cross Inn, Stoke-on-Trent
Nita
Group of Adults
Stayed: Dec '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"A good honest place to visit whether camping or staying in one of the guest suites"
We stayed B&B while our niece, nephew and his partner plus their friends parked their motorhomes in the adjacent camp-site. It was a Christmas family get-together and the wonderful staff really went… Read more
"A good honest place to visit whether camping or staying in one of the guest suites"
We stayed B&B while our niece, nephew and his partner plus their friends parked their motorhomes in the adjacent camp-site. It was a Christmas family get-together and the wonderful staff really went out of their way to put on a lovely dinner for us all. The quality of cooking was excellent and we all enjoyed the friendly pub atmosphere. Read less
Likes:
We loved the beauty of the area and the welcome put on by the staff
Dislikes:
The guest suite was a little basic and could use some refurbishment however it was comfortable and reasonable value
Guest Review for The Cross Inn, Stoke-on-Trent
linda
Mature Couple
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Business/Leisure Trip"
Two day trip for work (one person) and leisure for accompanying person… Read more
"Business/Leisure Trip"
Two day trip for work (one person) and leisure for accompanying person Read less
Likes:
Comfortable beds, clean room, nice hot shower and friendly people
Dislikes:
No
Guest Review for The Cross Inn, Stoke-on-Trent
bernard
Mature Couple
Stayed: Oct '16
2
Would recommend to others.
Rooms:
2
Value:
1
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
4
"Nice people makes up for failing s"
Walls a little thin you can hear people next door. Shower difficult to use. lighting poor in room but they have put lampstand in.room needs updating but heating working comfortable bed and owners so n… Read more
"Nice people makes up for failing s"
Walls a little thin you can hear people next door. Shower difficult to use. lighting poor in room but they have put lampstand in.room needs updating but heating working comfortable bed and owners so nice it makes up for failing. When they got some income from new ownership I am sure it will be great. Read less
Likes:
The owners
Dislikes:
As above
Guest Review for The Cross Inn, Stoke-on-Trent
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