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The Grange Hotel Bury Saint Edmunds
AA 3 Stars Country House Hotel
Hotel
Guest Rating: 3.6
See all 88 reviews
Barton Road, Thurston

Bury Saint Edmunds, 

Suffolk, 


IP31 3PQ,  England
Average Guest Rating for The Grange Hotel, Bury Saint Edmunds
Guest reviews for The Grange Hotel, Bury Saint Edmunds are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.4
Friendliness:
4.1
Cleanliness:
3.9
Facilities:
3.5
Staff service:
4.0
Location:
4.3
Breakfast:
4.1
Guest Rating:
3.6
From 88 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Allan
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A peaceful location that satisfied all our needs"
Very good overnight stop, nice surroundings, would definitely stay there again.… Read more
"A peaceful location that satisfied all our needs"
Very good overnight stop, nice surroundings, would definitely stay there again. Read less
Likes:
The breakfast was excellent and wonderfully presented.
Dislikes:
None
Guest Review for The Grange Hotel, Bury Saint Edmunds
Roy
Group of Adults
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
1
Location:
4
Breakfast:
1
"Never Again"
I Stayed there on the night before my wedding and on the night of my wedding along with members of my family. I thought for what you got the price was far to high I have been in a lot of Hotels in my… Read more
"Never Again"
I Stayed there on the night before my wedding and on the night of my wedding along with members of my family. I thought for what you got the price was far to high I have been in a lot of Hotels in my life and expected the rooms to be a lot better and the food especially the breakfast was not a good standard. I have paid a lot less and had better service in moderate Hotels. Read less
Likes:
My Family were there.
Dislikes:
Some of the Staff were friendly apart from that nothing.
Guest Review for The Grange Hotel, Bury Saint Edmunds
Kevin
Group of Adults
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
5
Breakfast:
2
"Great Potential, poor execution"
Disappointment… Read more
"Great Potential, poor execution"
Disappointment Read less
Likes:
Location, the steak dinner on the Friday evening (Good quality and price), great bed (big and comfortable).
Dislikes:
Too expensive, (especially lodge), cobwebs, no butter for breakfast ("delivery not arrived"), closed bar as we walked in at 22:00, staff showed no real effort, etc., etc. 200 characters not enough.
Guest Review for The Grange Hotel, Bury Saint Edmunds
Andreas
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"nice break in lovely surroudings"
Coming from Dover it was as nice break on our way to the North.… Read more
"nice break in lovely surroudings"
Coming from Dover it was as nice break on our way to the North. Read less
Likes:
- the garden
- the terrasse
- friendly staff
Dislikes:
- to get no dinner before nine o'clock because of a Lion's event
Guest Review for The Grange Hotel, Bury Saint Edmunds
Ashley
Mature Couple
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
5
Facilities:
2
Staff service:
3
Location:
5
"Pleasant surrounding"
I think the cost of the room was excessive for the standard of the Room and condition of the Hotel. The hotel is in a nice setting but needs modernising.… Read more
"Pleasant surrounding"
I think the cost of the room was excessive for the standard of the Room and condition of the Hotel. The hotel is in a nice setting but needs modernising. Read less
Likes:
The staff on arrival were very friendly and helpful.
Dislikes:
I purchased drinks at the bar and a pack of crisps and a pack of Mixed nuts and raisins and after finishing the Nuts/Raisins I noticed on the pack that the out of date time on the pack was 01/2014
Guest Review for The Grange Hotel, Bury Saint Edmunds
Robert
Family with older Children
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
1
"could do with updating stayed here about 10 years a go nothing has changed"
ok… Read more
"could do with updating stayed here about 10 years a go nothing has changed"
ok Read less
Likes:
not a lot
Dislikes:
None
Response from The Grange Hotel:
Thank you Mr Payne. We note the following changes. Your bathroom was a refurbished bathroom, with wall to wall marble tiling and a new shower. Your room benefited from a 42 inch plasma tv on the wall, fitted a year ago. As a guest of the wedding that day, our function room was completely refurbished a few years ago. The bar has benefited from a refurbishment and new furniture. For guest safety new fire alarms and re-wiring of the electrical system. Log cabins built in the grounds as new rooms.
Guest Review for The Grange Hotel, Bury Saint Edmunds
Peter
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Peaceful despite a wedding!"
A short visit to see my sister in BSE… Read more
"Peaceful despite a wedding!"
A short visit to see my sister in BSE Read less
Likes:
Good breakfast with clean room and a very big bed
Dislikes:
Shower in bath would have been better if it was a proper shower
Guest Review for The Grange Hotel, Bury Saint Edmunds
David
Mature Couple
Stayed: Apr '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Good country retreat"
Stayed overnight. Hotel clean and friendly.… Read more
"Good country retreat"
Stayed overnight. Hotel clean and friendly. Read less
Likes:
Good service and friendly staff
Dislikes:
Not good if allergic to oilseed rape.
Guest Review for The Grange Hotel, Bury Saint Edmunds
MR BARRY M
Young Couple
Stayed: Feb '14
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Good value for money"
The staff were very pleasant and the room was clean. Overall it seemed a bit dated the room/furniture and the bathroom having a window and glass door seemed a bit disconcerting.… Read more
"Good value for money"
The staff were very pleasant and the room was clean. Overall it seemed a bit dated the room/furniture and the bathroom having a window and glass door seemed a bit disconcerting. Read less
Likes:
The breakfast was fanttastiic and could not be faulted - I woould recommend staying for this alone.
Dislikes:
None
Guest Review for The Grange Hotel, Bury Saint Edmunds
JUANITA
Family with young Children
Stayed: Jan '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"nice hotel"
stayed for a night, to go to a works party at different hotel… Read more
"nice hotel"
stayed for a night, to go to a works party at different hotel Read less
Likes:
nice room, good breakfast
Dislikes:
None
Guest Review for The Grange Hotel, Bury Saint Edmunds
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