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Marlborough Hotel Felixstowe
AA 2 Stars Hotel
Hotel
Guest Rating: 3.5
See all 63 reviews
Sea Front

Felixstowe, 

Suffolk, 


IP11 2BJ,  England
Average Guest Rating for Marlborough Hotel, Felixstowe
Guest reviews for Marlborough Hotel, Felixstowe are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
3.5
Friendliness:
4.1
Cleanliness:
3.6
Facilities:
3.2
Staff service:
3.9
Location:
4.4
Breakfast:
4.0
Guest Rating:
3.5
From 63 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
Marc
Alone
Stayed: Nov '14
1
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
1
"Friendly staff but a very tired hotel"
I had a room on the 1st floor. Decor was very tired and in desperate need of a fix up. The floor in the bathroom was coming up and mould everywhere. The worst part was the bed however. The mattress wa… Read more
"Friendly staff but a very tired hotel"
I had a room on the 1st floor. Decor was very tired and in desperate need of a fix up. The floor in the bathroom was coming up and mould everywhere. The worst part was the bed however. The mattress was so worn, when I laid on it I could feel the bed frame underneath. All the springs where shot and it was very uncomfortable. Read less
Likes:
Staff where very friendly
Location is great, right on the beach.
Dislikes:
Decor very tired. Bed was very worn and uncomfortable. Breakfast was very small for the price and seemed to have been sitting for a while. Carpets were dirty, as was the flood in the bathroom.
Guest Review for Marlborough Hotel, Felixstowe
David
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Not the Ritz but clean and comfortable"
Room clean and comfortable but in need of some tender loving care. Bathroom very tired and needing updating. Breakfast excellent but evening meal left something to be desired. Staff very pleasant a… Read more
"Not the Ritz but clean and comfortable"
Room clean and comfortable but in need of some tender loving care. Bathroom very tired and needing updating. Breakfast excellent but evening meal left something to be desired. Staff very pleasant and efficient. Read less
Likes:
Breakfast excellent. Staff pleasant and efficient. Hotel well situated on seafront within easy walking distance of town centre.
Dislikes:
Evening meal left something to be desired.
Guest Review for Marlborough Hotel, Felixstowe
Linda
Group of Adults
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Comfortable"
We stayed at this hotel because it was close to the sea. The sea is just across the road so no long walks to the beach. We were there primarily to visit friends in the area and have a short break. It… Read more
"Comfortable"
We stayed at this hotel because it was close to the sea. The sea is just across the road so no long walks to the beach. We were there primarily to visit friends in the area and have a short break. It was peaceful and better than some 3 star hotels I have stayed in but not the best. Read less
Likes:
Staff were very helpful. Carried our bags to the room as we are both disabled. I had a hired mobility scooter delivered to the hotel and they were very accommodating about charging it over night.
Dislikes:
They were a lot of minor repairs that needed doing all over the hotel. Worst thing I saw was a piece of wood put down on the floor of the disabled toilet instead of concrete and tiles. A bit shabby.
Guest Review for Marlborough Hotel, Felixstowe
Stephen
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"It suited our needs for a short break"
Everything was relaxed and friendly. The hotel was very convenient for the promenade and the town and other sites of interest.… Read more
"It suited our needs for a short break"
Everything was relaxed and friendly. The hotel was very convenient for the promenade and the town and other sites of interest. Read less
Likes:
The staff were more than helpful and friendly and the breakfasts were excellent.
Dislikes:
Several parts of the hotel looked a bit run-down and our room was a bit cramped for space.
Guest Review for Marlborough Hotel, Felixstowe
P
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"Seen better days"
The general jaded state of the hotel was disappointing but there weren't many people staying so the noise from creaking floorboards, slamming doors & flushing water was kept to a minimum. I'm quite he… Read more
"Seen better days"
The general jaded state of the hotel was disappointing but there weren't many people staying so the noise from creaking floorboards, slamming doors & flushing water was kept to a minimum. I'm quite heavy and felt the springs in the rather hard bed, so didn't get the most comfortable nights sleep. But at least it wasn't damp. Read less
Likes:
Cleanliness of the room, towels & bed linen. Sea view. Off road parking. Quietish location. Lift for a disabled person.
Dislikes:
General wear & tear of the building, gloomy outdated decor. The bed.
Guest Review for Marlborough Hotel, Felixstowe
Andrew
Mature Couple
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
1
"This was our fourth visit, but will be our last!"
This was our fourth visit. We come same weekend each year. Hotel has a great position, and though a little tired in décor used to represent fair value for what you got, so we were happy to come back.… Read more
"This was our fourth visit, but will be our last!"
This was our fourth visit. We come same weekend each year. Hotel has a great position, and though a little tired in décor used to represent fair value for what you got, so we were happy to come back. However, all was not as hoped and from the word go was well below par for the amount charged. We paid the card price for the room and got a service level of a hotel half that. Read less
Likes:
This time.... unfortunately, not a lot!
Dislikes:
It started from the moment we walked up to the check in. It was ten to two. can we check in? we asked. No, was the abrupt answer, not till two. Not enough space to even start on the rest of the stay!!
Guest Review for Marlborough Hotel, Felixstowe
Suzanne
Young Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
"Nice hotel with a certain charm!"
We arrived at lunchtime after cycling 30 miles. We were greeted by friendly reception staff and were made to feel welcome. Our cycles were stored safely overnight which put our minds at rest.
We had… Read more
"Nice hotel with a certain charm!"
We arrived at lunchtime after cycling 30 miles. We were greeted by friendly reception staff and were made to feel welcome. Our cycles were stored safely overnight which put our minds at rest.
We had the Deben Suite. It was very roomy with a very comfortable bed. The decor was very dated throughout the hotel but it kind of added to the charm. Felixstowe seems to be stuck in the past so the hotel fits in perfectly. Read less
Likes:
We liked the comfy bed, the quietness overnight and the fact that we were left to our own devices. The bar was a welcome refuge when we arrived and we were relieved that our room was ready early.
Dislikes:
The hot water seemed to have a mind of it's own while trying to shower but apart from that our stay was fine. Don't expect luxury or refinery. This is a charming hotel that was fit for our purpose.
Guest Review for Marlborough Hotel, Felixstowe
Sharon
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"good value for money"
Only stayed for one night this time but have used this hotel seal times before always found staff very helpful. Accommodation very clean. Excellent location. I have always had a pleasant stay.… Read more
"good value for money"
Only stayed for one night this time but have used this hotel seal times before always found staff very helpful. Accommodation very clean. Excellent location. I have always had a pleasant stay. Read less
Likes:
Location. Staff . good value for money accommodation.
Dislikes:
None
Guest Review for Marlborough Hotel, Felixstowe
louise
Family with older Children
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
3
"don,t go there"
booked 3 nights stayed two… Read more
"don,t go there"
booked 3 nights stayed two Read less
Likes:
it was close to town hall
Dislikes:
a lot
Guest Review for Marlborough Hotel, Felixstowe
Peter
Mature Couple
Stayed: Apr '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly and helpful staff, hotel a bit tired but charming nevertheless."
We stayed here for one night on April 1st, not quite knowing what to expect from the reviews we had read. Glad we did, though, because the staff were extremely helpful and accommodating, the room was… Read more
"Friendly and helpful staff, hotel a bit tired but charming nevertheless."
We stayed here for one night on April 1st, not quite knowing what to expect from the reviews we had read. Glad we did, though, because the staff were extremely helpful and accommodating, the room was warm (even with no heating on) and spacious, and wonderful sea view. We would stay again. Okay, not much had been done, inside or out, since the 80's, but if they had spent the money updating, first the charm would have disappeared, and prices would have risen. Read less
Likes:
Everything was clean and tidy, and everything you need was provided. Breakfast was also tasty and very reasonably priced.The bed was firm and quite comfortable and the room was quiet. Ask for sea view
Dislikes:
The lift was very small and claustrophobic, and we could not use it for that reason. But we were moved to a lower room with no problem.
Response from Marlborough Hotel:
Thank you for taking the time to give us a review- We are in the process of appling for planning permission to use some of the Hotel for flats
leaving us with a smaller hotel which we will upgrade with some TLC
Guest Review for Marlborough Hotel, Felixstowe
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