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Marlborough Hotel Felixstowe
AA 2 Stars Hotel
Hotel
Guest Rating: 3.5
See all 60 reviews
Sea Front

Felixstowe, 

Suffolk, 


IP11 2BJ,  England
Average Guest Rating for Marlborough Hotel, Felixstowe
Guest reviews for Marlborough Hotel, Felixstowe are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
3.5
Friendliness:
4.0
Cleanliness:
3.6
Facilities:
3.3
Staff service:
3.9
Location:
4.4
Breakfast:
4.0
Guest Rating:
3.5
From 60 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Stephen
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"It suited our needs for a short break"
Everything was relaxed and friendly. The hotel was very convenient for the promenade and the town and other sites of interest.… Read more
"It suited our needs for a short break"
Everything was relaxed and friendly. The hotel was very convenient for the promenade and the town and other sites of interest. Read less
Likes:
The staff were more than helpful and friendly and the breakfasts were excellent.
Dislikes:
Several parts of the hotel looked a bit run-down and our room was a bit cramped for space.
Guest Review for Marlborough Hotel, Felixstowe
P
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"Seen better days"
The general jaded state of the hotel was disappointing but there weren't many people staying so the noise from creaking floorboards, slamming doors & flushing water was kept to a minimum. I'm quite he… Read more
"Seen better days"
The general jaded state of the hotel was disappointing but there weren't many people staying so the noise from creaking floorboards, slamming doors & flushing water was kept to a minimum. I'm quite heavy and felt the springs in the rather hard bed, so didn't get the most comfortable nights sleep. But at least it wasn't damp. Read less
Likes:
Cleanliness of the room, towels & bed linen. Sea view. Off road parking. Quietish location. Lift for a disabled person.
Dislikes:
General wear & tear of the building, gloomy outdated decor. The bed.
Guest Review for Marlborough Hotel, Felixstowe
Andrew
Mature Couple
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
1
"This was our fourth visit, but will be our last!"
This was our fourth visit. We come same weekend each year. Hotel has a great position, and though a little tired in décor used to represent fair value for what you got, so we were happy to come back.… Read more
"This was our fourth visit, but will be our last!"
This was our fourth visit. We come same weekend each year. Hotel has a great position, and though a little tired in décor used to represent fair value for what you got, so we were happy to come back. However, all was not as hoped and from the word go was well below par for the amount charged. We paid the card price for the room and got a service level of a hotel half that. Read less
Likes:
This time.... unfortunately, not a lot!
Dislikes:
It started from the moment we walked up to the check in. It was ten to two. can we check in? we asked. No, was the abrupt answer, not till two. Not enough space to even start on the rest of the stay!!
Guest Review for Marlborough Hotel, Felixstowe
Suzanne
Young Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
"Nice hotel with a certain charm!"
We arrived at lunchtime after cycling 30 miles. We were greeted by friendly reception staff and were made to feel welcome. Our cycles were stored safely overnight which put our minds at rest.
We had… Read more
"Nice hotel with a certain charm!"
We arrived at lunchtime after cycling 30 miles. We were greeted by friendly reception staff and were made to feel welcome. Our cycles were stored safely overnight which put our minds at rest.
We had the Deben Suite. It was very roomy with a very comfortable bed. The decor was very dated throughout the hotel but it kind of added to the charm. Felixstowe seems to be stuck in the past so the hotel fits in perfectly. Read less
Likes:
We liked the comfy bed, the quietness overnight and the fact that we were left to our own devices. The bar was a welcome refuge when we arrived and we were relieved that our room was ready early.
Dislikes:
The hot water seemed to have a mind of it's own while trying to shower but apart from that our stay was fine. Don't expect luxury or refinery. This is a charming hotel that was fit for our purpose.
Guest Review for Marlborough Hotel, Felixstowe
Sharon
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"good value for money"
Only stayed for one night this time but have used this hotel seal times before always found staff very helpful. Accommodation very clean. Excellent location. I have always had a pleasant stay.… Read more
"good value for money"
Only stayed for one night this time but have used this hotel seal times before always found staff very helpful. Accommodation very clean. Excellent location. I have always had a pleasant stay. Read less
Likes:
Location. Staff . good value for money accommodation.
Dislikes:
None
Guest Review for Marlborough Hotel, Felixstowe
louise
Family with older Children
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
3
"don,t go there"
booked 3 nights stayed two… Read more
"don,t go there"
booked 3 nights stayed two Read less
Likes:
it was close to town hall
Dislikes:
a lot
Guest Review for Marlborough Hotel, Felixstowe
Peter
Mature Couple
Stayed: Apr '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly and helpful staff, hotel a bit tired but charming nevertheless."
We stayed here for one night on April 1st, not quite knowing what to expect from the reviews we had read. Glad we did, though, because the staff were extremely helpful and accommodating, the room was… Read more
"Friendly and helpful staff, hotel a bit tired but charming nevertheless."
We stayed here for one night on April 1st, not quite knowing what to expect from the reviews we had read. Glad we did, though, because the staff were extremely helpful and accommodating, the room was warm (even with no heating on) and spacious, and wonderful sea view. We would stay again. Okay, not much had been done, inside or out, since the 80's, but if they had spent the money updating, first the charm would have disappeared, and prices would have risen. Read less
Likes:
Everything was clean and tidy, and everything you need was provided. Breakfast was also tasty and very reasonably priced.The bed was firm and quite comfortable and the room was quiet. Ask for sea view
Dislikes:
The lift was very small and claustrophobic, and we could not use it for that reason. But we were moved to a lower room with no problem.
Response from Marlborough Hotel:
Thank you for taking the time to give us a review- We are in the process of appling for planning permission to use some of the Hotel for flats
leaving us with a smaller hotel which we will upgrade with some TLC
Guest Review for Marlborough Hotel, Felixstowe
chris
Group of Adults
Stayed: Feb '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Heating"
work… Read more
"Heating"
work Read less
Likes:
everything fine apart from heating
Dislikes:
2 of the 3 rooms we had did not have the heating working. An electric heater was in the room. Not good enough as the rooms took a while to heat up. i do not expect this type of problem
Response from Marlborough Hotel:
Thank you for taking the time to give us a review
We do apologise for any problems you had with the heating
one of our 4 boilers was not working properly and we put electric heaters in the rooms
we have had the boilers serviced so hopefully this problem is solved
Guest Review for Marlborough Hotel, Felixstowe
Colin
Alone
Stayed: Sep '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Comfortable and Convenient"
A very pleasant greeting on arrival from the young lady at reception.
Check in simple and efficient.
The room was ideal. Clean comfortable with tea & coffee making facilities.
Reasonable choice for… Read more
"Comfortable and Convenient"
A very pleasant greeting on arrival from the young lady at reception.
Check in simple and efficient.
The room was ideal. Clean comfortable with tea & coffee making facilities.
Reasonable choice for breakfast which was well cooked and presented. Read less
Likes:
Friendly staff. Comfortable room
Dislikes:
No
Guest Review for Marlborough Hotel, Felixstowe
Andrew
Mature Couple
Stayed: Aug '13
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Better than expected."
We have stayed at this hotel, same bank holiday weekend for three years. We know its not a flash, posh place but it is a super location for what we wanted. To be fair this stay was better than previou… Read more
"Better than expected."
We have stayed at this hotel, same bank holiday weekend for three years. We know its not a flash, posh place but it is a super location for what we wanted. To be fair this stay was better than previous stays and it seems someone has been in and given the place a bit of a boost. Well done. Read less
Likes:
Its quiet considering prime location on the sea front. Breakfast was much improved over previous stays. Staff helpful to.
Dislikes:
Signage around the hotel could be improved. Its a bit of a rabbit warren upstairs and easy to get lost (not good when carrying bags!)
Guest Review for Marlborough Hotel, Felixstowe
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