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The Crown Hotel Framlingham
Hotel
Guest Rating: 4.4
See all 141 reviews
Market Hill

Framlingham, 

Suffolk, 


IP13 9AP,  United Kingdom
Average Guest Rating for The Crown Hotel, Framlingham
Guest reviews for The Crown Hotel, Framlingham are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.6
Location:
4.7
Breakfast:
4.5
Guest Rating:
4.4
From 141 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Jane
Mature Couple
Stayed: May '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"overnight stay in a delightful setting"
the family of the bride suggested The Crown and we were not disappointed - the location was ideal and 10 minutes drive from the wedding… Read more
"overnight stay in a delightful setting"
the family of the bride suggested The Crown and we were not disappointed - the location was ideal and 10 minutes drive from the wedding Read less
Likes:
friendly staff - nice spacious room - lovely view over the main square
Dislikes:
I am gluten intolerant and so breakfast was limited!
Guest Review for The Crown Hotel, Framlingham
Emma
Young Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"."
.… Read more
"."
. Read less
Likes:
.
Dislikes:
None
Guest Review for The Crown Hotel, Framlingham
Sean
Young Couple
Stayed: May '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wedding break"
We stayed at the crown so that we could attend a friends wedding. We did not spend much time in the hotel because of this and wish that we could have enjoyed the hotel more. The decor downstairs was w… Read more
"Wedding break"
We stayed at the crown so that we could attend a friends wedding. We did not spend much time in the hotel because of this and wish that we could have enjoyed the hotel more. The decor downstairs was warm and welcoming and the room was spacious and clean. Wish we could have spent more time relaxing in the pub downstairs!! Read less
Likes:
We enjoyed the friendly service and clean comfortable room.
Dislikes:
None
Guest Review for The Crown Hotel, Framlingham
Mike
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Perfectly adequate- but could have been excellent"
Overnight stop whilst in the area.… Read more
"Perfectly adequate- but could have been excellent"
Overnight stop whilst in the area. Read less
Likes:
Staff were friendly and helpful. Room comfortable and provided all we needed.
Dislikes:
The evening meal was a disappointment. It just missed the mark and could have been so much better. If is was I’m sure the hotel would have been more fully booked.
Guest Review for The Crown Hotel, Framlingham
Robert
Young Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Overnight stay following an explore of Framlingham"
A one night stay with my fiancé following a day exploring Framlingham and it’s castle, we were greeted by friendly staff and shown to a period decorated room with four poster bed and bathroom featurin… Read more
"Overnight stay following an explore of Framlingham"
A one night stay with my fiancé following a day exploring Framlingham and it’s castle, we were greeted by friendly staff and shown to a period decorated room with four poster bed and bathroom featuring a roll top bath. The room was clean and tidy, the period beams and large windows over looking the market square added character. The uneven floor was quirky and sometimes caught us off guard! All in all it suited our needs. The pub is nice but menus could have been complimented by specials. Read less
Likes:
The location was great and the decor and character of the pub downstairs was lovely. The roll top bath was a great size and really swallowed you once full!!
The staff were friendly and welcoming.
Dislikes:
The noise from the pub downstairs amplified up through the floor late into the evening. The pub menu seemed to still be a winter one in April, breakfast could also have been more plentiful too.
Guest Review for The Crown Hotel, Framlingham
Alan
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Good introduction to north Suffolk."
Relaxing and interesting. Warm welcome both in hotel and town.… Read more
"Good introduction to north Suffolk."
Relaxing and interesting. Warm welcome both in hotel and town. Read less
Likes:
Positive attitude of hotel staff and everybody we dealt with in the town.
Dislikes:
Minor irritant was for two out of three breakfasts arrived at table with different contents from those ordered and written down at the table. Quickly remedied but irritating.
Guest Review for The Crown Hotel, Framlingham
Lynn
Mature Couple
Stayed: Apr '18
3
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
5
Cleanliness:
3
Facilities:
1
Staff service:
5
Location:
4
Breakfast:
5
"Staff and hotel nice but certain things about the room let it down"
On arrival we were met by lovely friendly staff but on entering our room it was not ready and had not been cleaned from the last guests. The bathtowels over the floor and dirty tea cups in the bedroom… Read more
"Staff and hotel nice but certain things about the room let it down"
On arrival we were met by lovely friendly staff but on entering our room it was not ready and had not been cleaned from the last guests. The bathtowels over the floor and dirty tea cups in the bedroom. Plus bed not changed and got ready. Bathroom towel heater not working or rad. Fan in bathroom very noisy. Bed very lumpy. Bath not up to spec some marks on it. Read less
Likes:
Very friendly and helpful and breakfast lovely
Dislikes:
See above. Room not worth the amount we paid for the night.
Response from The Crown Hotel:
Our checkout time is 11am with the subsequent check in time being 2pm to allow for the rooms to be serviced. You arrived shortly after the previous room had checked out as you were attending a wedding I believe. Our duty manager had told you that the room had not been serviced yet but you were more than welcome to drop your things in the room or get changed if you wish and we would service the room afterwards, you were aware of this at the time and the duty manager was only trying to be helpful.
Guest Review for The Crown Hotel, Framlingham
Gillian
Family with young Children
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"great hotel for visiting Framlingham area"
Granny, daughter and two grandchildren visiting Framlingham as we do regularly to see friends… Read more
"great hotel for visiting Framlingham area"
Granny, daughter and two grandchildren visiting Framlingham as we do regularly to see friends Read less
Likes:
STaff all very friendly and helpful, very nice ambiance to the whole hotel. a home from home.
Dislikes:
the restaurant could be better. framlingham is popular and a growing town. it really needs a good restaurant and The Crown would be the perfect place for one.
Guest Review for The Crown Hotel, Framlingham
Maureen
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent in all respects, an oasis of taste and comfort"
We booked last minute due to a disappointing holiday in Norfolk. We loved the room, the wonderful view over the market area and the super comfy bed. The staff could not have been more helpful. The bar… Read more
"Excellent in all respects, an oasis of taste and comfort"
We booked last minute due to a disappointing holiday in Norfolk. We loved the room, the wonderful view over the market area and the super comfy bed. The staff could not have been more helpful. The bar was convivial and the beers good . We had great food - fish and chips and the belly pork, followed by ice cream. The breakfast was superb and again staff were brilliant. We would gladly stay again, if only to try the gins and vodka - and the muffins! Read less
Likes:
All the staff were incredible - so helpful and friendly. The atmosphere was wonderful - relaxing, comfy and interesting clientele
Dislikes:
Nothing to complain about really. We had to move the coffee paraphernalia off the only table so we could read papers by the window
Guest Review for The Crown Hotel, Framlingham
Raymond
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Ideal overnight stay"
A quick visit to attend a family wedding nearby.… Read more
"Ideal overnight stay"
A quick visit to attend a family wedding nearby. Read less
Likes:
Very convenient, in the town centre but parking Ok. Very good property, bags of character, enjoyed the visit, albeit brief. Staff anxious to help.
Dislikes:
The only point that arose was an inability to reduce the shower temperature, but reported and guess that will have been corrected by now.
Guest Review for The Crown Hotel, Framlingham
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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