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Carlton Hotel Ipswich
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.9
See all 16 reviews
41-43 Berners Street

Ipswich, 

Suffolk, 


IP1 3LT,  United Kingdom
Average Guest Rating for Carlton Hotel, Ipswich
Guest reviews for Carlton Hotel, Ipswich are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.9
Friendliness:
4.4
Cleanliness:
3.9
Facilities:
3.4
Staff service:
4.3
Location:
4.4
Breakfast:
4.4
Guest Rating:
3.9
From 16 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Bryan
Mature Couple
Stayed: Feb '16
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
5
"Comfortable, but cold"
One night's accommodation to go to Portman Road Stadium… Read more
"Comfortable, but cold"
One night's accommodation to go to Portman Road Stadium Read less
Likes:
Very conveniently situated for Portman Road Stadium
Dislikes:
An extremely cold night - would have liked more heating in the room. Nowhere to hang towels
Guest Review for Carlton Hotel, Ipswich
JULIE
Mature Couple
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
3
"If we hadnt paid in advance I would have gone somewhere else."
On entrance there was no one to greet you, the décor is shabby and the place had an unwelcome smell to it. Our room was absolutely freezing, the décor poor, the bathroom was gross, damp and mildew in… Read more
"If we hadnt paid in advance I would have gone somewhere else."
On entrance there was no one to greet you, the décor is shabby and the place had an unwelcome smell to it. Our room was absolutely freezing, the décor poor, the bathroom was gross, damp and mildew in the bathroom and vastly need in need of modernisation. The bedsheets were clean but the duvet cover was like something out of the arc! The bed was lumpy and uncomfy and I only gave the breakfast a fair rating as we never even tried it but opted to eat out. Read less
Likes:
Nothing
Dislikes:
Think I put all the points across in the description of our stay.
Guest Review for Carlton Hotel, Ipswich
wayne
Mature Couple
Stayed: Nov '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"basic but clean"
Basic room but very clean & beds were very comfortable, staff very friendly & chatty, very good breakfast.… Read more
"basic but clean"
Basic room but very clean & beds were very comfortable, staff very friendly & chatty, very good breakfast. Read less
Likes:
Clean & comfortable
Dislikes:
None
Guest Review for Carlton Hotel, Ipswich
Kevin
Alone
Stayed: Oct '15
4
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Adequate and acceptable."
Used to attend a course locally. Ideally located.… Read more
"Adequate and acceptable."
Used to attend a course locally. Ideally located. Read less
Likes:
N/A
Dislikes:
N/A
Guest Review for Carlton Hotel, Ipswich
Kevin
Alone
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Nothing was too much trouble"
Visually impaired and the staff were very accomadating and more than happy to go that extra mile for superb customer service, great building with clean and well equipped rooms.
Breakfast was pre arra… Read more
"Nothing was too much trouble"
Visually impaired and the staff were very accomadating and more than happy to go that extra mile for superb customer service, great building with clean and well equipped rooms.
Breakfast was pre arranged the night before due to early checkout and start to my day was required and as promised everything was organised and flowed beautifully Read less
Likes:
Staff were very accomadating and could not do enough to make my stay pleasant and enjoyable all done with big smile on faces which today is rare
Dislikes:
Sink in my room had a leaky tap but as soon as I mentioned it too staff things were rectified
Guest Review for Carlton Hotel, Ipswich
anthony
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"convenience and location"
We have stayed at this hotel several times , we like the location convenience, good breakfast and staff are pleasant and helpful. the hotel has seen better days and needs some makeover, the window cat… Read more
"convenience and location"
We have stayed at this hotel several times , we like the location convenience, good breakfast and staff are pleasant and helpful. the hotel has seen better days and needs some makeover, the window catch in our room was broken and the 2 halves were laying on the sill. however it did not affect our stay, and matched against the plus points we would stay again Read less
Likes:
see above
Dislikes:
the rooms were a bit small and staircase some what difficult between 1st and 2nd floor, slightly difficult for older people, plus point the staff offered to take suitcases to our room on arrival
Guest Review for Carlton Hotel, Ipswich
Bill
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Value for money"
Paid for my father to stay here… Read more
"Value for money"
Paid for my father to stay here Read less
Likes:
Convienient location
Dislikes:
None
Guest Review for Carlton Hotel, Ipswich
Kiven M
Alone
Stayed: Oct '14
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"Very basic"
Was basic/subsistant… Read more
"Very basic"
Was basic/subsistant Read less
Likes:
Had a roof on my had and somewhere to keep my baggage safe during my week stay in Ipswich.I cannot remember anything that i liked. Sorry.
Dislikes:
The furniture is just old and not nice to look at let alone to use. The building is in a state of disrepair and loads of crevices where the building fabric joins.
Guest Review for Carlton Hotel, Ipswich
Derek
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Excellent breakfasts and clean room"
Very enjoyable and friendly service.… Read more
"Excellent breakfasts and clean room"
Very enjoyable and friendly service. Read less
Likes:
Central location and convenience.
Dislikes:
No
Guest Review for Carlton Hotel, Ipswich
Paul
Alone
Stayed: Jun '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Comfortable and very helpful service"
I stayed for two nights to visit the local area including for a reunion event… Read more
"Comfortable and very helpful service"
I stayed for two nights to visit the local area including for a reunion event Read less
Likes:
I found my room quiet and comfortable, slept very well, enjoyed the good breakfasts and much appreciated the helpful and friendly service
Dislikes:
No
Guest Review for Carlton Hotel, Ipswich
Page: 1 | 2 Next
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