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Long Melford Swan Long Melford
AA 5 Stars Restaurant with Rooms
Restaurant with rooms
Guest Rating: 4.6
See all 43 reviews
Hall Street

Long Melford, 

Suffolk, 


CO10 9JQ,  United Kingdom
Average Guest Rating for Long Melford Swan, Long Melford
Guest reviews for Long Melford Swan, Long Melford are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.6
Facilities:
4.3
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.6
From 43 reviews
Sort:Guest Reviews
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linda
Group of Adults
Stayed: Nov '17
3
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"Nice room, bland food."
we stayed overnight and ate in the restaurant. we were given a complimentary drink on arrival which was a nice touch. The accommodation was very nice although we did not discover until the morning tha… Read more
"Nice room, bland food."
we stayed overnight and ate in the restaurant. we were given a complimentary drink on arrival which was a nice touch. The accommodation was very nice although we did not discover until the morning that there was no milk and you had to collect it from the bar which was closed. The restaurant for our evening meal was okay. it's trying to be fine dining without the wow factor you get on your first taste so we thought it was overpriced for what it was. The wine was reasonably priced though. Read less
Likes:
Nice room with plenty of hot water and a comfortable bed.
Dislikes:
disappointing food both in the evening and at breakfast.
Guest Review for Long Melford Swan, Long Melford
Vivienne
Mature Couple
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent!"
It was all fantastic. The room was great. Clean and comfortable with excellent style. God was delicious and worth every penny.… Read more
"Excellent!"
It was all fantastic. The room was great. Clean and comfortable with excellent style. God was delicious and worth every penny. Read less
Likes:
All of it! The room was very comfortable and it was great having a checkout time after breakfast finished so that we could eat when we got up, then shower after and enjoy the room a bit longer!!
Dislikes:
None
Guest Review for Long Melford Swan, Long Melford
Judith
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very relaxing stay in a very comfortable room."
We enjoyed an overnight stay for my husband's birthday.… Read more
"Very relaxing stay in a very comfortable room."
We enjoyed an overnight stay for my husband's birthday. Read less
Likes:
We received a nice warm welcome. There were some complimentary birthday chocolates left in our room (a nice touch), plenty of towels, tea/coffee, and unusual snacks available. The decor is great.
Dislikes:
A very minor niggle only - we had a little wait for breakfast service - but the food was worth the wait.
Guest Review for Long Melford Swan, Long Melford
Susie
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely room and fabulous food."
Very enjoyable, staff very friendly and nothing too much trouble.… Read more
"Lovely room and fabulous food."
Very enjoyable, staff very friendly and nothing too much trouble. Read less
Likes:
Dinner and breakfast in the restaurant was really lovely. Food beautifully cooked and presented, we couldn't fault it.
Dislikes:
We stayed in Room 6 which was lovely but a shortage of usable sockets (realise this is because of the bath) need one near the mirror to use the hairdryer.
Guest Review for Long Melford Swan, Long Melford
Richard
Group of Adults
Stayed: Aug '17
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"A pleasant but unremarkable stay"
An overnight stay with another couple, all aged 65+, to celebrate my wife's birthday.… Read more
"A pleasant but unremarkable stay"
An overnight stay with another couple, all aged 65+, to celebrate my wife's birthday. Read less
Likes:
Long Melford is a great location. Staff are lovely and beds are very comfortable. Food was well prepared but the menu could do with some less pretentious fare.
Dislikes:
Our rooms (3&4) were attractive, but felt a bit cramped compared to other establishments. On our last visit we were offered complimentary drinks on arrival, a nice surprise, but sadly not this time.
Guest Review for Long Melford Swan, Long Melford
David
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Overall, a very enjoyable stay."
We had room 10, with its copper bath at the end of the bed, proved to be a great choice of room. We were celebrating our wedding anniversary and wanted to be spoilt during our stay. The room was perfe… Read more
"Overall, a very enjoyable stay."
We had room 10, with its copper bath at the end of the bed, proved to be a great choice of room. We were celebrating our wedding anniversary and wanted to be spoilt during our stay. The room was perfectly clean and very well appointed, there was everything we needed except for a fridge, whilst this is a minor thing, it would have been very useful as even the ice from the bar was melting very quickly due to the warm weather, so cold drinks were becoming warm quickly. Read less
Likes:
The room.
The menu was interesting, the dishes we ordered were well cooked, very well presented and good value for money.
Dislikes:
At breakfast, my fruit smoothie whilst being served slipped off the plate it was on, fell to the floor and covered my back, head, mobile phone, wall & ceiling in smoothie, not a good start to the day
Guest Review for Long Melford Swan, Long Melford
Yasmin
Mature Couple
Stayed: Jul '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Lovely, stylish room with a very comfortable bed"
Stayed just for one night whilst in nearby Lavenham for a family lunch. Stayed at the Swan at Long Melford as great reviews, nice looking rooms and good value for the quality and area.… Read more
"Lovely, stylish room with a very comfortable bed"
Stayed just for one night whilst in nearby Lavenham for a family lunch. Stayed at the Swan at Long Melford as great reviews, nice looking rooms and good value for the quality and area. Read less
Likes:
Staff very friendly; room 7 was lovely and comfortable; great bed and bedlinen, so good sleeps all round; stylish and very well appointed en-suite. Nice to hang out in the large garden.
Dislikes:
The disco from a wedding at a venue c80 metres across the road was remarkably loud in the room till 12pm! A couple of starters the eve before were very overpriced for size/quality. No newspapers in am
Guest Review for Long Melford Swan, Long Melford
Rebecca
Young Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
4
"one night birthday stay"
Lovely night in the suite to celebrate my boyfriend's birthday. Chocolates and birthday message were very much appreciated and were a lovely touch, room was beautiful and staff on check in were incred… Read more
"one night birthday stay"
Lovely night in the suite to celebrate my boyfriend's birthday. Chocolates and birthday message were very much appreciated and were a lovely touch, room was beautiful and staff on check in were incredibly welcoming. the Staff member who made our drinks in the evening at the bar was also very helpful, and it was very kind to be given a late check out, we appreciated that very much. We only felt that the breakfast was a bit disappointing, as staff did not seem enthused and some things were cold Read less
Likes:
Room was beautiful, staff organised and made check in very easy, birthday chocolates for my boyfriend were a very nice touch, as was bottled water and brownies, bar staff v lovely in evening
Dislikes:
At breakfast service left a lot to be desired, portions did not seem generous, when toast arrived it was cold, and although there were only 2 tables including us, service was slow.
Guest Review for Long Melford Swan, Long Melford
Kim
With a colleague
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful hotel"
Stayed three nights on a business trip.… Read more
"Wonderful hotel"
Stayed three nights on a business trip. Read less
Likes:
Fantastic location, great rooms with wonderful bathrooms.
Attention to detail is fantastic
You must eat here as the food is fantastic
Will definitely be returning to this wonderful hotel.
Dislikes:
Nothing
Guest Review for Long Melford Swan, Long Melford
Richard
Group of Adults
Stayed: May '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Our first visit of many (hopefully)."
Two couples (all 65+) celebrated a birthday with a delightful meal and a comfortable overnight stay.… Read more
"Our first visit of many (hopefully)."
Two couples (all 65+) celebrated a birthday with a delightful meal and a comfortable overnight stay. Read less
Likes:
From the initial "Would you like some complimentary drinks?" to the final "Come back and see us again" we were made to feel at home. Lovely, friendly, helpful staff. And the food was good too!
Dislikes:
Three coat hangers in a wardrobe for two people is a bit mean. Room 3 and room 4 were both like this - push the boat out and buy two more hangers!
Guest Review for Long Melford Swan, Long Melford
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