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Long Melford Swan Long Melford
AA 5 Stars Restaurant with Rooms
Restaurant with rooms
Guest Rating: 4.6
See all 39 reviews
Hall Street

Long Melford, 

Suffolk, 


CO10 9JQ,  United Kingdom
Average Guest Rating for Long Melford Swan, Long Melford
Guest reviews for Long Melford Swan, Long Melford are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.6
Facilities:
4.4
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.6
From 39 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Richard
Group of Adults
Stayed: Aug '17
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"A pleasant but unremarkable stay"
An overnight stay with another couple, all aged 65+, to celebrate my wife's birthday.… Read more
"A pleasant but unremarkable stay"
An overnight stay with another couple, all aged 65+, to celebrate my wife's birthday. Read less
Likes:
Long Melford is a great location. Staff are lovely and beds are very comfortable. Food was well prepared but the menu could do with some less pretentious fare.
Dislikes:
Our rooms (3&4) were attractive, but felt a bit cramped compared to other establishments. On our last visit we were offered complimentary drinks on arrival, a nice surprise, but sadly not this time.
Guest Review for Long Melford Swan, Long Melford
David
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Overall, a very enjoyable stay."
We had room 10, with its copper bath at the end of the bed, proved to be a great choice of room. We were celebrating our wedding anniversary and wanted to be spoilt during our stay. The room was perfe… Read more
"Overall, a very enjoyable stay."
We had room 10, with its copper bath at the end of the bed, proved to be a great choice of room. We were celebrating our wedding anniversary and wanted to be spoilt during our stay. The room was perfectly clean and very well appointed, there was everything we needed except for a fridge, whilst this is a minor thing, it would have been very useful as even the ice from the bar was melting very quickly due to the warm weather, so cold drinks were becoming warm quickly. Read less
Likes:
The room.
The menu was interesting, the dishes we ordered were well cooked, very well presented and good value for money.
Dislikes:
At breakfast, my fruit smoothie whilst being served slipped off the plate it was on, fell to the floor and covered my back, head, mobile phone, wall & ceiling in smoothie, not a good start to the day
Guest Review for Long Melford Swan, Long Melford
Yasmin
Mature Couple
Stayed: Jul '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Lovely, stylish room with a very comfortable bed"
Stayed just for one night whilst in nearby Lavenham for a family lunch. Stayed at the Swan at Long Melford as great reviews, nice looking rooms and good value for the quality and area.… Read more
"Lovely, stylish room with a very comfortable bed"
Stayed just for one night whilst in nearby Lavenham for a family lunch. Stayed at the Swan at Long Melford as great reviews, nice looking rooms and good value for the quality and area. Read less
Likes:
Staff very friendly; room 7 was lovely and comfortable; great bed and bedlinen, so good sleeps all round; stylish and very well appointed en-suite. Nice to hang out in the large garden.
Dislikes:
The disco from a wedding at a venue c80 metres across the road was remarkably loud in the room till 12pm! A couple of starters the eve before were very overpriced for size/quality. No newspapers in am
Guest Review for Long Melford Swan, Long Melford
Rebecca
Young Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
4
"one night birthday stay"
Lovely night in the suite to celebrate my boyfriend's birthday. Chocolates and birthday message were very much appreciated and were a lovely touch, room was beautiful and staff on check in were incred… Read more
"one night birthday stay"
Lovely night in the suite to celebrate my boyfriend's birthday. Chocolates and birthday message were very much appreciated and were a lovely touch, room was beautiful and staff on check in were incredibly welcoming. the Staff member who made our drinks in the evening at the bar was also very helpful, and it was very kind to be given a late check out, we appreciated that very much. We only felt that the breakfast was a bit disappointing, as staff did not seem enthused and some things were cold Read less
Likes:
Room was beautiful, staff organised and made check in very easy, birthday chocolates for my boyfriend were a very nice touch, as was bottled water and brownies, bar staff v lovely in evening
Dislikes:
At breakfast service left a lot to be desired, portions did not seem generous, when toast arrived it was cold, and although there were only 2 tables including us, service was slow.
Guest Review for Long Melford Swan, Long Melford
Kim
With a colleague
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful hotel"
Stayed three nights on a business trip.… Read more
"Wonderful hotel"
Stayed three nights on a business trip. Read less
Likes:
Fantastic location, great rooms with wonderful bathrooms.
Attention to detail is fantastic
You must eat here as the food is fantastic
Will definitely be returning to this wonderful hotel.
Dislikes:
Nothing
Guest Review for Long Melford Swan, Long Melford
Richard
Group of Adults
Stayed: May '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Our first visit of many (hopefully)."
Two couples (all 65+) celebrated a birthday with a delightful meal and a comfortable overnight stay.… Read more
"Our first visit of many (hopefully)."
Two couples (all 65+) celebrated a birthday with a delightful meal and a comfortable overnight stay. Read less
Likes:
From the initial "Would you like some complimentary drinks?" to the final "Come back and see us again" we were made to feel at home. Lovely, friendly, helpful staff. And the food was good too!
Dislikes:
Three coat hangers in a wardrobe for two people is a bit mean. Room 3 and room 4 were both like this - push the boat out and buy two more hangers!
Guest Review for Long Melford Swan, Long Melford
Neil
Young Couple
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Very good food and very hospitable"
Really enjoyed it… Read more
"Very good food and very hospitable"
Really enjoyed it Read less
Likes:
Great food lovely place
Dislikes:
Menu should be set out so it clearly explains which items are included in the dinner bed and breakfast package to avoid unpleasant surprises for customers checking out
Guest Review for Long Melford Swan, Long Melford
Belinda
Mature Couple
Stayed: Mar '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely treat-night"
We had the opportunity to steal a night away on a Sunday and I gave this to my husband as a valentine's treat - short and sweet! We also had supper at The Swan for the first time and it was delicious… Read more
"Lovely treat-night"
We had the opportunity to steal a night away on a Sunday and I gave this to my husband as a valentine's treat - short and sweet! We also had supper at The Swan for the first time and it was delicious and not extortionate. Breakfast, as always, was a real treat and I really liked their new garden room. Read less
Likes:
I love the attention to detail on the whole experience, from the complementary drink on arrival, the provision of fresh milk for the rooms to the quirky and luxurious feel to the rooms themselves.
Dislikes:
None
Guest Review for Long Melford Swan, Long Melford
Deborah
Young Couple
Stayed: Jan '17
3
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
2
Cleanliness:
3
Facilities:
2
Staff service:
1
Location:
3
Breakfast:
3
"Poor service - even from the manager. There was no response to my complaint when I emailed the Swan."
Wedding anniversary.… Read more
"Poor service - even from the manager. There was no response to my complaint when I emailed the Swan."
Wedding anniversary. Read less
Likes:
-
Dislikes:
The manager deliberately increased the room rate because I asked to pay for dinner separately after booking a dinner bed & breakfast rate. This was after agreeing we could do this on arrival.
Guest Review for Long Melford Swan, Long Melford
Charlotte
Young Couple
Stayed: Nov '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Amazing hotel and restaurant!"
We stayed here for 2 nights in room no 7. Which is one of the nicest hotel rooms I have stayed in. Dinner was amazing as was breakfast. Would highly recommend!… Read more
"Amazing hotel and restaurant!"
We stayed here for 2 nights in room no 7. Which is one of the nicest hotel rooms I have stayed in. Dinner was amazing as was breakfast. Would highly recommend! Read less
Likes:
The room and the food. Location was great too! Staff were very friendly and welcoming
Dislikes:
None
Guest Review for Long Melford Swan, Long Melford
Page: 1 | 2 | 3 | 4 Next
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