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The Bell Hotel Mildenhall
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.2
See all 76 reviews
25 High Street

Mildenhall, 

Suffolk, 


IP28 7EA,  United Kingdom
Average Guest Rating for The Bell Hotel, Mildenhall
Guest reviews for The Bell Hotel, Mildenhall are provided by real guests who have actually stayed at the property.
Rooms:
2.7
Value:
3.3
Friendliness:
3.9
Cleanliness:
3.1
Facilities:
2.9
Staff service:
3.8
Location:
3.9
Breakfast:
4.1
Guest Rating:
3.2
From 76 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
andrew
Alone
Stayed: Apr '17
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
1
Cleanliness:
3
Facilities:
1
Staff service:
2
Location:
4
"Shabby, poor customer relations, wouldn't stay again"
Arrived, waited 10 mins for someone to come to reception. Toilet in the room was not clean and wouldn't flush. When I reported this, (had to walk down to reception as no phone in room) the receptionis… Read more
"Shabby, poor customer relations, wouldn't stay again"
Arrived, waited 10 mins for someone to come to reception. Toilet in the room was not clean and wouldn't flush. When I reported this, (had to walk down to reception as no phone in room) the receptionist let out a big sigh shook his head and after a 5 second pause said he'd get someone up when he could. I was moved to a different room, (this was the only well managed part of the day). Couple in the room opposite had a blazing row around 2:00am, heard every word through the paper thin walls. Read less
Likes:
Nothing
Dislikes:
Toilet dirty, toilet wouldn't flush, receptionist reaction to broken toilet, no phone in room, no Wi-Fi in room, thin walls, shabby décor.
Guest Review for The Bell Hotel, Mildenhall
Gabriel
Alone
Stayed: Mar '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Nice room, noisy pub on Saturday night."
good plance for overnight stay… Read more
"Nice room, noisy pub on Saturday night."
good plance for overnight stay Read less
Likes:
Room good size, nice and clean and warm. Good facilities -tea, kettle etc. Mattress good but a little springy.
Dislikes:
Noise of people in courtyard below window until after midnight. Sounded like they were right outside the window. I know it's a pub as well as a hotel, but this is a real shame when trying to sleep.
Guest Review for The Bell Hotel, Mildenhall
Ljsa
Alone
Stayed: Feb '17
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
3
"Frendly"
Friendly Staff ,rooms were basic but clean food was very good . Hotel Manager Scott was very supportive with any problems you may of had also was very understanding , was very pleasant & polite
I wo… Read more
"Frendly"
Friendly Staff ,rooms were basic but clean food was very good . Hotel Manager Scott was very supportive with any problems you may of had also was very understanding , was very pleasant & polite
I would recommend this hotel to anyone staying in Mil-born area . Read less
Likes:
Friendly Staff, good management Scott nice guy !
Dislikes:
No
Guest Review for The Bell Hotel, Mildenhall
Dale
Group of Adults
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Great value, great hosts"
Stayed overnight for an event at the racecourse. although a fair distance from the course, was easy to get to.… Read more
"Great value, great hosts"
Stayed overnight for an event at the racecourse. although a fair distance from the course, was easy to get to. Read less
Likes:
Plenty of free parking,rooms were good size and clean. Staff were really welcoming and made us feel at home.
Good night in the pub downstairs, good pub grub also available. Breakfast was fantastic
Dislikes:
None
Guest Review for The Bell Hotel, Mildenhall
Debbie
Mature Couple
Stayed: Aug '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
2
Breakfast:
2
"Awful"
Overnight stay for visit to Newmarket. Price charged is too much for this hotel, or should I say hostel ! Very grubby everywhere, bed linen was clean though, everywhere else very poor standards of cle… Read more
"Awful"
Overnight stay for visit to Newmarket. Price charged is too much for this hotel, or should I say hostel ! Very grubby everywhere, bed linen was clean though, everywhere else very poor standards of cleanliness throughout, even in the pub, the whole place needs gutting and redecorating throughout to bring it up to date,wound not recommend a stay here at all, we will not be back. Positives, friendly staff, good breakfast , nice coffee. Read less
Likes:
Friendly staff, breakfast and nice coffee
Dislikes:
Everything else, it was pretty awful!
Guest Review for The Bell Hotel, Mildenhall
malcolm
Mature Couple
Stayed: Jul '16
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
3
"Shabby"
Hotel is run down and rooms need serious attention. Shower head falling off wall, paint flaking, mould and dirt in bathroom, carpets unclean, mattress old and uncomfortable. No staff around when we we… Read more
"Shabby"
Hotel is run down and rooms need serious attention. Shower head falling off wall, paint flaking, mould and dirt in bathroom, carpets unclean, mattress old and uncomfortable. No staff around when we went to check out. Waited 15 minutes, then left. Would not recommend or stay again until refurbishment carried out. Read less
Likes:
Breakfast waitress pleasant and attentive. Hot breakfast reasonable.
Dislikes:
See above.
Guest Review for The Bell Hotel, Mildenhall
Francesca
Alone
Stayed: Jul '16
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Friendly staff but the rest awful..."
The staff were great, very lovely and helpful. The room had an awful smell and the bathroom was dirty and in need of repair. I was staying overnight as I had a wedding the next day and had to be up at… Read more
"Friendly staff but the rest awful..."
The staff were great, very lovely and helpful. The room had an awful smell and the bathroom was dirty and in need of repair. I was staying overnight as I had a wedding the next day and had to be up at 6am. The room was like an oven so had to have the window open. Right outside of my window people were singing loudly/ partying until past 2am. The noise was unbearable! Avoid room 7! Read less
Likes:
The staff, they were very kind and helpful.
Dislikes:
Yes! The noise! The dirty bathroom! The awful smell! The awful decor!
Guest Review for The Bell Hotel, Mildenhall
Rebecca
Alone
Stayed: Jul '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
3
Breakfast:
2
"In desperate need of decorating. Rude staff."
Uncomfortable… Read more
"In desperate need of decorating. Rude staff."
Uncomfortable Read less
Likes:
Location is only positive
Dislikes:
None
Guest Review for The Bell Hotel, Mildenhall
richard
Alone
Stayed: Feb '16
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"."
.… Read more
"."
. Read less
Likes:
breakfast
Dislikes:
None
Guest Review for The Bell Hotel, Mildenhall
Mark
Alone
Stayed: Jan '16
3
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
3
"Low cost - low expectations"
Following first impressions of the slightly tired exterior courtyard and very loud TV in the bar, things improved and perfectly adequate for overnight stay at good value. Bedroom fine; clean and all i… Read more
"Low cost - low expectations"
Following first impressions of the slightly tired exterior courtyard and very loud TV in the bar, things improved and perfectly adequate for overnight stay at good value. Bedroom fine; clean and all in working order. Friendly staff always help. Read less
Likes:
Convenient location
Dislikes:
None
Guest Review for The Bell Hotel, Mildenhall
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