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The Randolph Hotel Reydon
Visit Britain 3 Stars Small Hotel
Hotel
Guest Rating: 4.6
See all 442 reviews
Wangford Road

Reydon, 

Suffolk, 


IP18 6PZ,  United Kingdom
Average Guest Rating for The Randolph Hotel, Reydon
Guest reviews for The Randolph Hotel, Reydon are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.6
Facilities:
4.2
Staff service:
4.8
Location:
4.3
Breakfast:
4.6
Guest Rating:
4.6
From 442 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Eric
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"comfortable hotel in good location"
We had a three night stay, Friday to Sunday night in a King room. We had breakfast each morning and dinner on Sunday night. This was steak night and was very good value for Southwold.… Read more
"comfortable hotel in good location"
We had a three night stay, Friday to Sunday night in a King room. We had breakfast each morning and dinner on Sunday night. This was steak night and was very good value for Southwold. Read less
Likes:
The bed was comfortable, the staff were extremely friendly and helpful and the food was good.
Dislikes:
Spirits were too expensive. I think Adnams has too much of a monopoly in Southwold which cuts competition and puts up prices.
Response from The Randolph Hotel:
Dear Mr Large

Thanks for your lovely feedback, a comfortable bed and great staff is just what I like to hear. I understand your frustration regarding spirit pricing, but I'm sure you will agree that the Adnams Spirits are outstanding quality.

all the best

David
Guest Review for The Randolph Hotel, Reydon
Janet
Mature Couple
Stayed: Jul '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Traditional, comfortable and friendly"
The Randolph was ideal for visiting family in Southwold. We stayed overnight in a comfortable room with breakfast and also had an evening meal.… Read more
"Traditional, comfortable and friendly"
The Randolph was ideal for visiting family in Southwold. We stayed overnight in a comfortable room with breakfast and also had an evening meal. Read less
Likes:
Quiet, all the facilities we needed, very good choice at breakfast.
Dislikes:
None
Response from The Randolph Hotel:
Dear Mrs B

Thank you for your lovely comments regarding your stay with us in room 2, one of our twin bedded rooms. We are delighted that you enjoyed your stay and look forward to welcoming you back again soon.

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Derrick
Mature Couple
Stayed: Jun '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"good"
beds to hot .… Read more
"good"
beds to hot . Read less
Likes:
bathroom windows woodwork dirty. Not enough room to hang towels .
Dislikes:
None
Response from The Randolph Hotel:
Dear Mr L

Thank you for your feedback we are delighted that you enjoyed your stay.

With best wishes

David
Guest Review for The Randolph Hotel, Reydon
Clive
Alone
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly with great food"
Excellent… Read more
"Friendly with great food"
Excellent Read less
Likes:
Everything
Dislikes:
No
Response from The Randolph Hotel:
Dear MR R

Thank you so much for your wonderful review, we were delighted to welcome you back and look forward to your next visit.

All the best

David
Guest Review for The Randolph Hotel, Reydon
Beverley
Alone
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fabulous Room, Friendly staff"
Large comfortable room, very clean. Welcoming friendly staff who are clearly happy in their jobs. Would not hesitate to recommend the hotel - perfectly situated for walking into Southwold… Read more
"Fabulous Room, Friendly staff"
Large comfortable room, very clean. Welcoming friendly staff who are clearly happy in their jobs. Would not hesitate to recommend the hotel - perfectly situated for walking into Southwold Read less
Likes:
Lovely room. Friendly staff.
Dislikes:
None
Response from The Randolph Hotel:
Thank you so much for your lovely review, we are delighted that you enjoyed your stay with us.

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Jane
Mature Couple
Stayed: May '16
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
2
Cleanliness:
4
Facilities:
4
Staff service:
2
Location:
4
Breakfast:
2
"Pleasant enough ."
The room was comfortable and clean . The food quality was good and the menu varied with fair choice of vegetarian food . However I felt the waiting staff let the hotel down a bit , I would describe th… Read more
"Pleasant enough ."
The room was comfortable and clean . The food quality was good and the menu varied with fair choice of vegetarian food . However I felt the waiting staff let the hotel down a bit , I would describe their attitude as indifferent / adequate rather than welcoming and attentive . We were not offered a refill of water in spite of the bottle being empty . At breakfast the greeting was offhand to say the least and we were left to find our own way round the buffet on offer . Read less
Likes:
The greeting on arrival at reception was very good and the attitude was welcoming and friendly . The quality and presentation of the food was good . Lovely views from the window of our room too .
Dislikes:
Refer to comments above re waiting staff .
Response from The Randolph Hotel:
Thank you for your review, I will investigate your comments and respond appropriately.

Best wishes

David
Guest Review for The Randolph Hotel, Reydon
gwen
Mature Couple
Stayed: Mar '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Getaway for the night"
Comfortable clean rooms to relax in and superb food.… Read more
"Getaway for the night"
Comfortable clean rooms to relax in and superb food. Read less
Likes:
peace and quiet,food,atmosphere,welcoming staff,
Dislikes:
None
Response from The Randolph Hotel:
Dear Mrs R

Thank you so much for your online review of room 12 and The Randolph. We are thrilled that you enjoyed your stay and we look forward to welcoming you back again soon.

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Elizabeth
Mature Couple
Stayed: Mar '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A very relaxed stay in a small, friendly hotel in a quiet location."
A couple of nights away to celebrate our wedding anniversary and visit a friend in Southwold.… Read more
"A very relaxed stay in a small, friendly hotel in a quiet location."
A couple of nights away to celebrate our wedding anniversary and visit a friend in Southwold. Read less
Likes:
The hotel was small and friendly and quiet at night. Beds were very comfortable. Food was good and space was found for us to eat on Weds evening even though it was fully booked as popular with locals.
Dislikes:
The only negative was not having a comfy seating area other than in the busy bar.
Response from The Randolph Hotel:
Dear Mrs W

Thank you for your lovely comments, we are delighted that you enjoyed your stay in room 2, one of our twin bedded rooms ensuite. We look forward to welcoming you back again soon.

Best wishes

David
Guest Review for The Randolph Hotel, Reydon
Terry
Group of Adults
Stayed: Feb '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A perfect choice for a break in Southwold"
eating - walking - drinking - eating… Read more
"A perfect choice for a break in Southwold"
eating - walking - drinking - eating Read less
Likes:
eating - walking - drinking - eating
Dislikes:
no
Response from The Randolph Hotel:
Dear Dr

Thank you so much for your lovely review, it was a pleasure to meet with you both - we are so delighted you enjoyed your stay.

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Elaine
Mature Couple
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
4
"Relaxing"
Comfortable… Read more
"Relaxing"
Comfortable Read less
Likes:
The peace and quiet
Dislikes:
Our table wasn't clean when we called through for our evening meal. The staff on Sunday breakfast service didn't ask if we wanted more drinks or toast they did on Saturday.
Response from The Randolph Hotel:
Thank you for your comments. We are delighted that you would recommend us to a friend.
Guest Review for The Randolph Hotel, Reydon
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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