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The Randolph Hotel Reydon
Visit Britain 3 Stars Small Hotel
Hotel
Guest Rating: 4.5
See all 363 reviews
Wangford Road

Reydon, 

Suffolk, 


IP18 6PZ,  England
Average Guest Rating for The Randolph Hotel, Reydon
Guest reviews for The Randolph Hotel, Reydon are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.6
Facilities:
4.2
Staff service:
4.8
Location:
4.3
Breakfast:
4.6
Guest Rating:
4.5
From 363 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Brian
Mature Couple
Stayed: Jan '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Very friendly and very good service"
Good attention to detail and very helpful staff… Read more
"Very friendly and very good service"
Good attention to detail and very helpful staff Read less
Likes:
Very friendly and welcoming
Dislikes:
None
Response from The Randolph Hotel:
Dear Mr G

It was a pleasure to welcome you both back this week, thank you for taking the time to review us and we look forwrad to seeing you again soon

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Michelle
Mature Couple
Stayed: Jan '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Great value for money"
Very polite and friendly natured staff… Read more
"Great value for money"
Very polite and friendly natured staff Read less
Likes:
The room was a generous size, but cold
Dislikes:
The long hair attached to my haddock
Single glazed windows
Response from The Randolph Hotel:
Thank you for your email. I am delighted that you enjoyed your stay. I am sorry if the room was too cool for you. All our radiators have adjustable settings on them and we have additional heaters if needed. We do look forward to welcoming you back again soon. Our £99 deal is now extended into February.

Best wishes

David
Guest Review for The Randolph Hotel, Reydon
Alan
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Birthday celebration"
We had a short break to celebrate a birthday.… Read more
"Birthday celebration"
We had a short break to celebrate a birthday. Read less
Likes:
We stayed here before and found the hotel comfortable, friendly, with good service and good food. We found it convenient to eat in the restaurant rather than having to go elsewhere.
Dislikes:
The room was not very warm, and we used the fan heater provided. We booked a table for 2 nights but only one night had been recorded.
Response from The Randolph Hotel:
Dear Mr W

Thank you for your lovely review, we are delighted that you enjoyed your stay with us in December. I am pleased that your found the extra heater useful in your room during the cold spell and am delighted that you enjoyed your dining experience with us.

Apologies that we didn't see you request for dining on your online booking - but glad we sorted it for you.

Best wishes and thank you again

David and Donna

Guest Review for The Randolph Hotel, Reydon
Andrew
Mature Couple
Stayed: Dec '14
3
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
2
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
2
Breakfast:
3
"A short break over the Christmas/New Year period"
We stayed for two nights on a leisure break between Christmas and New Year.… Read more
"A short break over the Christmas/New Year period"
We stayed for two nights on a leisure break between Christmas and New Year. Read less
Likes:
The hotel was clean and convenient for the shops and the beach.
Dislikes:
Our room was quite cold even though the radiator was on. On our second night we managed to locate a heater and an extra blanket for the bed. We kept the heater on constantly.
Response from The Randolph Hotel:
Dear Mr W

Thank you for your review of room 12, we are delighted that you enjoyed our hotel and found it clean and convenient.

best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Rebecca
Young Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fabulous short break"
Fabulous hotel, very helpful staff, fantastic food. A fab way to spend time during our Christmas break. Easy walking distance to Southwold and beaches.… Read more
"Fabulous short break"
Fabulous hotel, very helpful staff, fantastic food. A fab way to spend time during our Christmas break. Easy walking distance to Southwold and beaches. Read less
Likes:
Lovely room, huge breakfast - we were glad of the walk into Sputhwold prior to returning to enjoy an excellent roast dinner! We loved our weekend and will definitely return.
Dislikes:
None
Response from The Randolph Hotel:
Dear Mrs W

Thank you so much for such a glowing review, I am delighted that you enjoyed room 10 and our hospitality, it is very kind of you.

We look forward to welcoming you back again soon

Happy New Year!

David and Donna
Guest Review for The Randolph Hotel, Reydon
william
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"friendly staff, food excellent,owners cant do enough for you.waitress kate always smilling.recomeded"
excellent. our 4th time just before christmas… Read more
"friendly staff, food excellent,owners cant do enough for you.waitress kate always smilling.recomeded"
excellent. our 4th time just before christmas Read less
Likes:
great
Dislikes:
no
Response from The Randolph Hotel:
Dear Mr and Mrs N

Thank you so much for your wonderful review of room 3 one of our twin bedded rooms en suite.

We were delighted to welcome you back for your 4th visit and we hope to see you for your 5th soon

with best wishes for Christmas and 2015

Donna and David
Guest Review for The Randolph Hotel, Reydon
robert
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Value for money short breaks"
Made very welcome on arrival. Friendly and helpful staff. Good food and ideal location.… Read more
"Value for money short breaks"
Made very welcome on arrival. Friendly and helpful staff. Good food and ideal location. Read less
Likes:
Hotel in an ideal location for exploring the Suffolk coast. The full English breakfast was very good and set you up for the day.
Dislikes:
None
Response from The Randolph Hotel:
Dear Mr T

Thank you for your lovely review of room 5 we are thrilled that you enjoyed your stay so much

with best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Elizabeth
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very comfortable, very pleasant and welcoming staff, good food and bar."
We visit Southwold regularly and having tried other hotels now return by choice to the Randolph.… Read more
"Very comfortable, very pleasant and welcoming staff, good food and bar."
We visit Southwold regularly and having tried other hotels now return by choice to the Randolph. Read less
Likes:
Comfortable room, spacious and well furnished. Lovely food especially breakfast. We like the bar and all the team are friendly and keen to help make our stay a good experience.
Dislikes:
None
Response from The Randolph Hotel:
Dear Mrs J

Lovely to welcome you back again this month and thank you for your lovely comments about our Hotel.

We look forward to seeing you again soon

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Brian
Mature Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A very relaxing and friendly weekend break"
We found the hotel very welcoming, helpful and friendly.… Read more
"A very relaxing and friendly weekend break"
We found the hotel very welcoming, helpful and friendly. Read less
Likes:
The friendliness and relaxed atmosphere
Dislikes:
None
Response from The Randolph Hotel:
Dear MR G

Thank you fr your review of room 3, we are delighted you enjoyed your stay, hope you had a safe journey home

David and Donna
Guest Review for The Randolph Hotel, Reydon
Lloyd
Young Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"A relaxing stay"
A lovely room with greet food and service… Read more
"A relaxing stay"
A lovely room with greet food and service Read less
Likes:
Loved the location and the surroundings
Dislikes:
None
Response from The Randolph Hotel:
Dear Mr N

Thank you for your review of room 10, we are thrilled you enjoyed your stay and look forward to seeing you again soon

David and Donna

Guest Review for The Randolph Hotel, Reydon
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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