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The Randolph Hotel Reydon
Visit Britain 3 Stars Small Hotel
Hotel
Guest Rating: 4.5
See all 335 reviews
Wangford Road

Reydon, 

Suffolk, 


IP18 6PZ,  England
Average Guest Rating for The Randolph Hotel, Reydon
Guest reviews for The Randolph Hotel, Reydon are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.6
Facilities:
4.2
Staff service:
4.8
Location:
4.3
Breakfast:
4.6
Guest Rating:
4.5
From 335 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Alan
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Comfortable with a friendly atmosphere and good food."
Not sure what this question is asking.… Read more
"Comfortable with a friendly atmosphere and good food."
Not sure what this question is asking. Read less
Likes:
Good food and friendly staff coupled with a comfortable room.
Dislikes:
None
Response from The Randolph Hotel:
Dear Mr H

Thank you for taking the time to review The Randolph and Room 2, we are delighted you liked everything

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Elizabeth
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
3
"Friendly base to stay for touring the area"
Welcoming arrival with good and easy parking. Room pleasant and spacious with view out over the front of the hotel. Stairs to room easy and room really quiet.Dined in two nights and enjoyed the menu/f… Read more
"Friendly base to stay for touring the area"
Welcoming arrival with good and easy parking. Room pleasant and spacious with view out over the front of the hotel. Stairs to room easy and room really quiet.Dined in two nights and enjoyed the menu/food available.Local beers worth trying. Read less
Likes:
The friendly and helpful staff made the location of the hotel ideal place for visiting the area; the small electrical problems in the room with the lights was soon solved.
Dislikes:
Distance to Southwold was more than 15mins but that was walking!
Breakfast let the meals down. Rather fatty, overcooked bacon, deep fried sausages and burnt muffins spoilt the dishes.
Response from The Randolph Hotel:
Dear Mrs K

Thank you for your review of room 6 and The Randolph, I am delighted that you enjoyed your stay and we were of course happy to change a fuse in a bed side lamp, I am sorry that it took you more than 15 minutes to walk into town? Not sure which way you went, there is a shuttle bus which will take you just 4 minutes and only costs a £1 so there are faster ways to get there! As for breakfasts, we NEVER deep fry our sausages. The other pointers have been noted to our chefs. David
Guest Review for The Randolph Hotel, Reydon
Valerie
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"Choose a more expensive room!!"
We have been visiting The Randolph for 5 years but this year had an inferior room (our mistake on booking). We had only a hand held shower over bath which is not acceptable and no full length mirror… Read more
"Choose a more expensive room!!"
We have been visiting The Randolph for 5 years but this year had an inferior room (our mistake on booking). We had only a hand held shower over bath which is not acceptable and no full length mirror. The bathroom was described as large but it is small. Read less
Likes:
The ambience of the Randolph is wonderful. Peaceful and just the place for a rest!!
Dislikes:
Yes, the en suite bathroom was of a poor standard
Response from The Randolph Hotel:
Dear Mrs P

Thank you for your review, I do not know where you saw the bathroom described as large, as you are quite right it is not. However what I can tell you is that as from October 2014 this bathroom is to be totally renovated and will compose of a large walk in shower instead of a small bath. We do hope you will come back and enjoy our refurbishment of this room.

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Sarah
Mature Couple
Stayed: Aug '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Comfortable hotel in a great location"
we stayed for 4 nights, cycling locally and sightseeing around Southwold… Read more
"Comfortable hotel in a great location"
we stayed for 4 nights, cycling locally and sightseeing around Southwold Read less
Likes:
staff friendly, calm atmosphere, bright room
Dislikes:
thin walls, we could hear everything from the next door room.
menu quite limited, we would have liked some lighter bite/snack options
Response from The Randolph Hotel:
Dear Mrs F

Thank you for your review of Room 10 and The Randolph. We are very pleased you enjoyed your stay and suprised that you missed our light bites menu as well as our dining menu during your 4 days with us. We like to think that there is lots of choice available.

We hope you enjoyed your cycling trip and look forward to seeing you again

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
William
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"we will return"
We were looking for an overnight stay in Southwold and discovered The Randolph. Excellent location with a short walk into town.… Read more
"we will return"
We were looking for an overnight stay in Southwold and discovered The Randolph. Excellent location with a short walk into town. Read less
Likes:
Initial greeting at reception was friendly and helpful, staff generally were most helpful during our stay. Dinner in the restaurant was excellent.
Dislikes:
No, but next time we will book further in advance to have a greater choice of rooms.
Response from The Randolph Hotel:
Dear Mr G

Thank you for your review of room 5 our small double bedded room. We are thrilled that you enjoyed your stay with us and found our staff to be as wonderful as they are. I have passed your comments to the team

Best wishes

David and Donna

Guest Review for The Randolph Hotel, Reydon
Graham
Mature Couple
Stayed: Aug '14
3
Would recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
4
"Bigger is not always better."
We decided to go to Southwold on recommendation for a short break. The location of the Randolph was excellent 5 minute drive from beach & town.
A tad overpriced for the room.… Read more
"Bigger is not always better."
We decided to go to Southwold on recommendation for a short break. The location of the Randolph was excellent 5 minute drive from beach & town.
A tad overpriced for the room. Read less
Likes:
The breakfast was very nice. Bed was comfortable and plenty of hot water.
Dislikes:
The room was 'executive'!! The pillows were awfull not the standard I expect for this room (any room). The layout of the room, no mirror or table to sit at.
Minor issues.
Response from The Randolph Hotel:
Dear Mr M

Thank you for your review, I was thrilled to read that you liked the bed (especially as we just upgraded this divan and mattress to a luxurious one!) I will investigate as to what has happened to the pillows straight away, thank you for bringing this to my attention. I thought your scoring was a bit harsh!

Best wishes

David
Guest Review for The Randolph Hotel, Reydon
Bob
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Hassle free visit to nearby family"
Our son's in-laws live a short distance from the hotel and with 4 adults and four very young grandchildren their home was very busy. The Randolph, and primarily it's ideal location, enabled us to visi… Read more
"Hassle free visit to nearby family"
Our son's in-laws live a short distance from the hotel and with 4 adults and four very young grandchildren their home was very busy. The Randolph, and primarily it's ideal location, enabled us to visit the family frequently over 4 days and "retreat" as often as we needed to. We stayed 3 nights at the Randolph. The room was light,airy and clean and the breakfast first class. Although we didn't dine at the hotel the bar and restaurant was popular and the food looked most appetising. Read less
Likes:
The close proximity to our destination. We enjoyed our time at the hotel, the atmosphere and ambience was ideal.
Dislikes:
None
Response from The Randolph Hotel:
Dear Mr S

Thank you for your review of room 2, we are delighted that you enjoyed your 4 days with us and look forward to seeing you again soon

With best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Shannon
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Lovely stay"
My friend and I stayed for one night for our short trip to Southwold.… Read more
"Lovely stay"
My friend and I stayed for one night for our short trip to Southwold. Read less
Likes:
Easy to book and check-in. Twin room was good size and large bathroom. Beds very comfortable with lovely white sheets and duvets. Good range of channels and radio stations on TV. Free wifi.
Dislikes:
None
Response from The Randolph Hotel:
Dear Ms D

Thank you for taking the time to review us and Room 3, I am pleased you found us easy to book and check in, and that you loved the bedding and beds in the room. We have recently upgraded our TV's in all bedrooms following feedback from previous guests and therefore I am delighted that you have acknowledged this also!

We look forward to seeing you again soon

Best wishes

David and Donna

Guest Review for The Randolph Hotel, Reydon
Neil
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Relaxing"
Short break to Southwold.… Read more
"Relaxing"
Short break to Southwold. Read less
Likes:
Efficient polite friendly staff. Lovely surroundings
Dislikes:
Cheese and potato soup. We should have asked what the soup of the day was before ordering. We were offered an alternative so no problem really
Response from The Randolph Hotel:
Dear Mr B

Thank you for taking the time to write a review on The Randolph. I am delighted that you enjoyed your stay so much and we look forward to welcoming you back.

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Jennifer
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely Stay"
Relaxing stay, the staff are always friendly and the food is great.… Read more
"Lovely Stay"
Relaxing stay, the staff are always friendly and the food is great. Read less
Likes:
The Staff were friendly and helpful.
Dislikes:
Scrambled eggs
Response from The Randolph Hotel:
Dear Ms C

Thank you for your review of room 5, our small double bedded room, we are delighted that you enjoyed your stay and thank you for your lovely comments.

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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