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The Randolph Hotel Reydon
Visit Britain 3 Stars Small Hotel
Hotel
Guest Rating: 4.6
See all 436 reviews
Wangford Road

Reydon, 

Suffolk, 


IP18 6PZ,  United Kingdom
Average Guest Rating for The Randolph Hotel, Reydon
Guest reviews for The Randolph Hotel, Reydon are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.4
Friendliness:
4.9
Cleanliness:
4.6
Facilities:
4.2
Staff service:
4.8
Location:
4.3
Breakfast:
4.7
Guest Rating:
4.6
From 436 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
gwen
Mature Couple
Stayed: Mar '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Getaway for the night"
Comfortable clean rooms to relax in and superb food.… Read more
"Getaway for the night"
Comfortable clean rooms to relax in and superb food. Read less
Likes:
peace and quiet,food,atmosphere,welcoming staff,
Dislikes:
None
Response from The Randolph Hotel:
Dear Mrs R

Thank you so much for your online review of room 12 and The Randolph. We are thrilled that you enjoyed your stay and we look forward to welcoming you back again soon.

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Elizabeth
Mature Couple
Stayed: Mar '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A very relaxed stay in a small, friendly hotel in a quiet location."
A couple of nights away to celebrate our wedding anniversary and visit a friend in Southwold.… Read more
"A very relaxed stay in a small, friendly hotel in a quiet location."
A couple of nights away to celebrate our wedding anniversary and visit a friend in Southwold. Read less
Likes:
The hotel was small and friendly and quiet at night. Beds were very comfortable. Food was good and space was found for us to eat on Weds evening even though it was fully booked as popular with locals.
Dislikes:
The only negative was not having a comfy seating area other than in the busy bar.
Response from The Randolph Hotel:
Dear Mrs W

Thank you for your lovely comments, we are delighted that you enjoyed your stay in room 2, one of our twin bedded rooms ensuite. We look forward to welcoming you back again soon.

Best wishes

David
Guest Review for The Randolph Hotel, Reydon
Terry
Group of Adults
Stayed: Feb '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A perfect choice for a break in Southwold"
eating - walking - drinking - eating… Read more
"A perfect choice for a break in Southwold"
eating - walking - drinking - eating Read less
Likes:
eating - walking - drinking - eating
Dislikes:
no
Response from The Randolph Hotel:
Dear Dr

Thank you so much for your lovely review, it was a pleasure to meet with you both - we are so delighted you enjoyed your stay.

Best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Elaine
Mature Couple
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
4
"Relaxing"
Comfortable… Read more
"Relaxing"
Comfortable Read less
Likes:
The peace and quiet
Dislikes:
Our table wasn't clean when we called through for our evening meal. The staff on Sunday breakfast service didn't ask if we wanted more drinks or toast they did on Saturday.
Response from The Randolph Hotel:
Thank you for your comments. We are delighted that you would recommend us to a friend.
Guest Review for The Randolph Hotel, Reydon
Ian
Mature Couple
Stayed: Feb '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly and high quality"
We arrived a bit earlier than the check in time, but it was no problem and we were greeted in a very friendly manner.

I would describe the Randolph as a very friendly place to saty - all the staff… Read more
"Friendly and high quality"
We arrived a bit earlier than the check in time, but it was no problem and we were greeted in a very friendly manner.

I would describe the Randolph as a very friendly place to saty - all the staff were friendly and courteous at all times. Read less
Likes:
Clean, friendly staff and good food (we had a great breakfast), with a nice bar and a relaxing lounge area. It was also very quiet so we got a good night's sleep (and the beds was also good)
Dislikes:
I would have liked a good shower - there was a shower attachment on the bath, but only for washing my hair. However, knowing this I would ask for a room with a shower next time.
Response from The Randolph Hotel:
Dear Mr F

Thank you so much for your review of room 5 - our small double room with bath only. All our other rooms (except the single room) have showers above baths - we will be happy to guide your booking process.

We look forward to welcoming you back again soon

Best wishes

David

Guest Review for The Randolph Hotel, Reydon
Janette
Mature Couple
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
3
"Very comfortable stay"
We stayed for 2 nights in February and were very happy with the choice of hotel. The room was comfortable and looked newly decorated. The bathroom was very clean and fresh with a nice shower.… Read more
"Very comfortable stay"
We stayed for 2 nights in February and were very happy with the choice of hotel. The room was comfortable and looked newly decorated. The bathroom was very clean and fresh with a nice shower. Read less
Likes:
The room and service.
Dislikes:
None
Response from The Randolph Hotel:
Thank you so much for your lovely review, room 12 is indeed newly refurbished with a large walk in double shower, but no bath...

we look forward to welcoming you back again soon

best wishes

David and Donna

Guest Review for The Randolph Hotel, Reydon
Heather
Mature Couple
Stayed: Feb '16
4
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Lovely Staff"
I love the coast & decided to surprise my husband with an overnight break. I chose The Randolph as it was a short walk into Southwold & the beach.… Read more
"Lovely Staff"
I love the coast & decided to surprise my husband with an overnight break. I chose The Randolph as it was a short walk into Southwold & the beach. Read less
Likes:
Lovely welcome, evening meal wonderful even if it wasn't our choosing, excellent breakfast. Our room ok & had nice toiletries & tea coffee facilities. Nice clean towels & bedding.
Dislikes:
When I booked our table for dinner I should have been told it was a set menu as it was Valentine. Also sadly our room had lots & lots of cob webs in it & the paintwork could do with a good scrub!
Response from The Randolph Hotel:
Thank you for your lovely comments regarding our staff, I can confirm that housekeeping already had removed the offending cobweb on your departure! I am so sorry that you were disappointed that we were running a valentines menu on valentines evening!, we had widely advertised this fact on our website and presumed you may have seen this already.

I have passed on your lovely comments regarding our sheets and towels to our Laundry Company.

David
Guest Review for The Randolph Hotel, Reydon
David
Mature Couple
Stayed: Feb '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A great weekend, well worth a visit"
A great weekend break. A 15 minute walk takes you to the lovely town of Southwold with its great pubs, restaurants and shops, not forgetting the Adnams brewery and shop.There are good walks and a clea… Read more
"A great weekend, well worth a visit"
A great weekend break. A 15 minute walk takes you to the lovely town of Southwold with its great pubs, restaurants and shops, not forgetting the Adnams brewery and shop.There are good walks and a clean beach with well kept pier. Read less
Likes:
The warm friendly staff. Lovely big well equipped room.
Dislikes:
Because it was valentines weekend there was a limited evening meal menu for guests.
Response from The Randolph Hotel:
Dear Mr S

Thank you so much for this terrific review, we are so pleased that you enjoyed room 6 and our hospitality, we very much look forward to welcoming you back.

With best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Beki
Mature Couple
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Wonderful relaxing weekend stay"
The most relaxing weekend away! The Randolf is so very welcoming. The room was great, food was fantastic, service was superb with lots of smiles. A short walk into Southwold and a wonderful place to r… Read more
"Wonderful relaxing weekend stay"
The most relaxing weekend away! The Randolf is so very welcoming. The room was great, food was fantastic, service was superb with lots of smiles. A short walk into Southwold and a wonderful place to return to. Read less
Likes:
Loved our room, bright and spacious, bathroom with bath and powerful shower, Wonderful food in the restaurant, great breakfast. The staff were friendly and relaxed and competent.
Dislikes:
None
Response from The Randolph Hotel:
Dear Ms R

Thank you so much for your lovely review of The Randolph and Room 9, one of our executive double bedded rooms. I have passed you lovely comments on to the team.

With best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
Helen
Mature Couple
Stayed: Jan '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Our 4th or 5th visit"
Very pleasant two-night stay.… Read more
"Our 4th or 5th visit"
Very pleasant two-night stay. Read less
Likes:
We love the area and The Randolph makes a great base.
Breakfast is excellent.
Dislikes:
Room 6 is looking rather tired, the bathroom in particular.
Response from The Randolph Hotel:
Dear Guest

Thank you so much for your review of room 6, we are delighted that you enjoyed your stay

with best wishes

David and Donna
Guest Review for The Randolph Hotel, Reydon
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