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The Bell At Sax' saxmundham
Self Assessed 3 Stars Hotel
Restaurant with rooms
Guest Rating: 4.4
See all 68 reviews
31 High st

saxmundham, 

Suffolk, 


IP171AF,  United Kingdom
Average Guest Rating for The Bell At Sax', saxmundham
Guest reviews for The Bell At Sax', saxmundham are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.5
Facilities:
4.1
Staff service:
4.6
Location:
4.3
Breakfast:
4.8
Guest Rating:
4.4
From 68 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
Nicola
Alone
Stayed: Oct '17
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
4
"Changeable."
I had stayed at The Bell a couple of years before and really rated it as a great character hotel. However this visit was not so great. I was put in a room that can only be described as in the bowels o… Read more
"Changeable."
I had stayed at The Bell a couple of years before and really rated it as a great character hotel. However this visit was not so great. I was put in a room that can only be described as in the bowels of the hotel (Room 2). Very noisy room overlooking the beer garden and back delivery door, ie noise late into the night (lively customers) and early in the morning (deliveries). Plus when I returned after a day out the room hadn't been made-up. Very poor! They really shouldn't rent out Rooms 1 & 2. Read less
Likes:
The cooked breakfast was good.
Dislikes:
I did not like the room I was put into - really noisy & difficult to sleep. I did not like the attitude of a staff member when I pointed out my room hadn't been made-up while I was out for the day.
Guest Review for The Bell At Sax', saxmundham
Julie
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
5
"Great food, ordinary room"
Restaurant food at both dinner and breakfast was very high quality, well-presented and an interesting blend of flavours. Room was rather ordinary - no period features, fairly small and the mattress wa… Read more
"Great food, ordinary room"
Restaurant food at both dinner and breakfast was very high quality, well-presented and an interesting blend of flavours. Room was rather ordinary - no period features, fairly small and the mattress was worn. Read less
Likes:
Good food, nice vibe in the bar, willing and friendly staff
Dislikes:
Mattress needed replacing - you could feel the springs almost poking into your back!
Guest Review for The Bell At Sax', saxmundham
Greg
Group of Adults
Stayed: Sep '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Best place in the area"
3 nights with my son for a cycling break… Read more
"Best place in the area"
3 nights with my son for a cycling break Read less
Likes:
The room was great and loved the shower. Food was excellent - had 2 evening meals and both were of high quality. Likewise the breakfasts were excellent. Bar was popular. Staff friendly and efficient
Dislikes:
None
Guest Review for The Bell At Sax', saxmundham
Keiron
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Great location for walking & discovering the area."
Stayed B&B for 3 nights but didn't get to sleep till past midnight the first night due to room being next to the smoking area & all the noise that went with it. Fortunately the manager addressed this… Read more
"Great location for walking & discovering the area."
Stayed B&B for 3 nights but didn't get to sleep till past midnight the first night due to room being next to the smoking area & all the noise that went with it. Fortunately the manager addressed this for the next 2 nights! Read less
Likes:
Best breakfasts we have ever had at any hotel or guest house. No dry food, all freshly prepared. All meals at this hotel were to a very high standard. The staff were very helpful.
Dislikes:
Our room next to the smoking area. There were no other rooms a the hotel was full, so could not move.
Guest Review for The Bell At Sax', saxmundham
David
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Weekend stay for a family wedding"
A weekend stay for a wedding, the hotel was a good base and the staff were excellent, dinner and breakfast was just perfect.… Read more
"Weekend stay for a family wedding"
A weekend stay for a wedding, the hotel was a good base and the staff were excellent, dinner and breakfast was just perfect. Read less
Likes:
The staff were all very good, we arrived late on the Friday just in time for dinner after a 7.5 hour drive, the service, food and drinks were just perfect! Thank you.
Dislikes:
Our room was overlooking the rear courtyard and kitchen area and as a result there was fan noise and noise from staff.
Guest Review for The Bell At Sax', saxmundham
Anna
Young Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"So comfortable, welcoming and friendly."
Two night stay, the only time disappointed was when we went elsewhere to eat/drink!!… Read more
"So comfortable, welcoming and friendly."
Two night stay, the only time disappointed was when we went elsewhere to eat/drink!! Read less
Likes:
Food excellent, staff so hard working and friendly. They could do with a bit more help.
Dislikes:
None
Guest Review for The Bell At Sax', saxmundham
Sophie
Young Couple
Stayed: Jul '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Nice room, friendly helpful staff"
We were there for 3 nights. the room was nice and clean, the breakfasts were great and the staff were very helpful and friendly.… Read more
"Nice room, friendly helpful staff"
We were there for 3 nights. the room was nice and clean, the breakfasts were great and the staff were very helpful and friendly. Read less
Likes:
The room and the breakfasts, also great location for the Latitude Festival
Dislikes:
The shower wasn't great, not very powerful and the water was either cold or molten hot
Guest Review for The Bell At Sax', saxmundham
Rosemary
Alone
Stayed: Jun '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A happy and comfortable stay"
I only stayed one night, but would gladly stay again in the future. On arrival I was met at reception by a lovely, helpful and unaffected young lady, who gave just the right amount of help without my… Read more
"A happy and comfortable stay"
I only stayed one night, but would gladly stay again in the future. On arrival I was met at reception by a lovely, helpful and unaffected young lady, who gave just the right amount of help without my feeling she was just 'ticking boxes' at all. ( a marked contrast with the Travelodge I'd stayed at the previous night - which was also the same price but without breakfast or free wifi).
Breakfast was good - cooked choices with all the extras and the other staff were also good. Read less
Likes:
The informal but professional atmosphere, lovely old building and good food. Comfortable room and interesting old town.
Dislikes:
No!
Guest Review for The Bell At Sax', saxmundham
Donald
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Well received, comfortable room,good service."
Hotel only used as a base in order to spend time with friends and family who live in Saxmundham.
The staff were friendly, accommodating and on the one occasion we ate in the restaurant for supper, th… Read more
"Well received, comfortable room,good service."
Hotel only used as a base in order to spend time with friends and family who live in Saxmundham.
The staff were friendly, accommodating and on the one occasion we ate in the restaurant for supper, the
food was well presented and enjoyable. Read less
Likes:
Despite a written breakfast menu, we were able to request and receive alternatives.
The scrambled egg on our last morning was superb.
Dislikes:
Car parking was only available in the 'pay and display' municipal car park and it would have
been nice if the hotel had offered to refund this cost.
Guest Review for The Bell At Sax', saxmundham
Louise
Mature Couple
Stayed: May '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Basic but good food"
Stayed for a couple of nights. Rooms are basic but clean and have all you need. Food is tasty and hearty portions. Nice choice on the menu. Staff are laid back & friendly.… Read more
"Basic but good food"
Stayed for a couple of nights. Rooms are basic but clean and have all you need. Food is tasty and hearty portions. Nice choice on the menu. Staff are laid back & friendly. Read less
Likes:
Good food
Dislikes:
There isn't much to do in Saxmundham, and the Bell is the only pub to have a drink in.
Guest Review for The Bell At Sax', saxmundham
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