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The Grange Hotel Thurston
AA 3 Stars Country House Hotel
Hotel
Guest Rating: 3.5
See all 94 reviews
Barton Road

Thurston, 

Suffolk, 


IP31 3PQ,  United Kingdom
Average Guest Rating for The Grange Hotel, Thurston
Guest reviews for The Grange Hotel, Thurston are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.4
Friendliness:
4.1
Cleanliness:
3.8
Facilities:
3.4
Staff service:
4.0
Location:
4.3
Breakfast:
4.0
Guest Rating:
3.5
From 94 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Lena
Alone
Stayed: Jun '15
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"Missing the friendly touch"
No welcome hotel information in the room.
The toilet was not clean enough
Shower towel to be used on the floor were old and in tatters… Read more
"Missing the friendly touch"
No welcome hotel information in the room.
The toilet was not clean enough
Shower towel to be used on the floor were old and in tatters Read less
Likes:
The historic building
Dislikes:
None
Guest Review for The Grange Hotel, Thurston
Mark
Young Couple
Stayed: May '15
3
Would recommend to others.
Rooms:
1
Value:
4
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Lovely looking property in quite location"
Lovely property, friendly staff, room wasn't great at back with poor view, needed modernisation and bathroom tired… Read more
"Lovely looking property in quite location"
Lovely property, friendly staff, room wasn't great at back with poor view, needed modernisation and bathroom tired Read less
Likes:
Good breakfast and friendly staff
Dislikes:
The room
Guest Review for The Grange Hotel, Thurston
Martin
Alone
Stayed: May '15
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
5
Cleanliness:
3
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
1
"Friednly staff, tired facilities, disappointing food and some basic problems"
Stayed for a week. Setting is lovely. Room large but decor tired, carpets and furnishings stained and old. Room clean enough. Few basic problems - no replenished bath towel one morning nor replacem… Read more
"Friednly staff, tired facilities, disappointing food and some basic problems"
Stayed for a week. Setting is lovely. Room large but decor tired, carpets and furnishings stained and old. Room clean enough. Few basic problems - no replenished bath towel one morning nor replacement shampoo etc - only discovered early when trying to shower. Annoying. Food very disappointing - meal first night cold and burnt. Heard another couple refuse to pay for theirs. Cooked breakfast next moning (scarmbled eggs/salmon) was inedible. Cereal/toast for following days.. Read less
Likes:
Staff were friendly and helpful. Hotel quiet.
Dislikes:
Basic failures in room servicing. Low Quality of room for price. Wifi connection in room unreliable. Quality of food poor. Unable to provide a VAT invoice covering whole cost of stay inc. deposit
Guest Review for The Grange Hotel, Thurston
Caroline
Mature Couple
Stayed: Feb '15
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
2
"Great building let down by staff and catering"
Returning 35 years later as wedding anniversary having spent wedding night here.
Very disappointed by staff and terrible catering. Food expensive and one felt was just frozen reheated. No customer l… Read more
"Great building let down by staff and catering"
Returning 35 years later as wedding anniversary having spent wedding night here.
Very disappointed by staff and terrible catering. Food expensive and one felt was just frozen reheated. No customer liaison . Not offered dessert menu or coffee, liquers etc. these we would have bought ...management lost money here. Read less
Likes:
Building old but delightful. Room superb. Tired and old fashioned but fantastic to be like this.
Grounds splendid. Plenty of wildlife seen
Dislikes:
Catering and waitress service.
Guest Review for The Grange Hotel, Thurston
ML
With a colleague
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Relaxing hide away"
Just stayed for one night in a twin beds room to attend a party locally and a play the next day.… Read more
"Relaxing hide away"
Just stayed for one night in a twin beds room to attend a party locally and a play the next day. Read less
Likes:
We slept well as it was very quiet, the room was spacious and warm. Friendly staff and a good choice of breakfast with options for vegetarians and food intolerance. I had smoked salmon egg Benedicts
Dislikes:
NO
Guest Review for The Grange Hotel, Thurston
Jonathan
Family with young Children
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"best breakfast ever"
Very peaceful area, very helpful staff, arranged a family cabin when we realised the night before we had to bring our children, and moved a cot.to our room. The breakfast completed a lovely stay :)… Read more
"best breakfast ever"
Very peaceful area, very helpful staff, arranged a family cabin when we realised the night before we had to bring our children, and moved a cot.to our room. The breakfast completed a lovely stay :) Read less
Likes:
Full English breakfast sourced locally and cooked to perfection.
Dislikes:
Leaving
Guest Review for The Grange Hotel, Thurston
Allan
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A peaceful location that satisfied all our needs"
Very good overnight stop, nice surroundings, would definitely stay there again.… Read more
"A peaceful location that satisfied all our needs"
Very good overnight stop, nice surroundings, would definitely stay there again. Read less
Likes:
The breakfast was excellent and wonderfully presented.
Dislikes:
None
Guest Review for The Grange Hotel, Thurston
Roy
Group of Adults
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
1
Location:
4
Breakfast:
1
"Never Again"
I Stayed there on the night before my wedding and on the night of my wedding along with members of my family. I thought for what you got the price was far to high I have been in a lot of Hotels in my… Read more
"Never Again"
I Stayed there on the night before my wedding and on the night of my wedding along with members of my family. I thought for what you got the price was far to high I have been in a lot of Hotels in my life and expected the rooms to be a lot better and the food especially the breakfast was not a good standard. I have paid a lot less and had better service in moderate Hotels. Read less
Likes:
My Family were there.
Dislikes:
Some of the Staff were friendly apart from that nothing.
Guest Review for The Grange Hotel, Thurston
Kevin
Group of Adults
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
5
Breakfast:
2
"Great Potential, poor execution"
Disappointment… Read more
"Great Potential, poor execution"
Disappointment Read less
Likes:
Location, the steak dinner on the Friday evening (Good quality and price), great bed (big and comfortable).
Dislikes:
Too expensive, (especially lodge), cobwebs, no butter for breakfast ("delivery not arrived"), closed bar as we walked in at 22:00, staff showed no real effort, etc., etc. 200 characters not enough.
Guest Review for The Grange Hotel, Thurston
Andreas
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"nice break in lovely surroudings"
Coming from Dover it was as nice break on our way to the North.… Read more
"nice break in lovely surroudings"
Coming from Dover it was as nice break on our way to the North. Read less
Likes:
- the garden
- the terrasse
- friendly staff
Dislikes:
- to get no dinner before nine o'clock because of a Lion's event
Guest Review for The Grange Hotel, Thurston
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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