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The Blue Anchor Byfleet
Self Assessed 3 Stars Guest House
Inn
Guest Rating: 2.2
See all 19 reviews
155 High Road

Byfleet, 

Surrey, 


KT14 7Rl,  England
Average Guest Rating for The Blue Anchor, Byfleet
Guest reviews for The Blue Anchor, Byfleet are provided by real guests who have actually stayed at the property.
Rooms:
2.4
Value:
2.4
Friendliness:
3.2
Cleanliness:
2.6
Facilities:
2.3
Staff service:
2.7
Location:
3.1
Breakfast:
2.2
Guest Rating:
2.2
From 19 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Andrew
Alone
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Totally Disappointed"
I didnt actually stay.
Had my sister in law who lives nearby call the Blue Anchor 2 weeks prior to my stay to say I was no longer coming and to cancel the booking. To date I have had no response to r… Read more
"Totally Disappointed"
I didnt actually stay.
Had my sister in law who lives nearby call the Blue Anchor 2 weeks prior to my stay to say I was no longer coming and to cancel the booking. To date I have had no response to repeated emails regarding a refund, nor has the refund been received. Perhaps you could intervene? Read less
Likes:
Didnt stay and didnt like that they are dishonest and do not honour their cancellation policy by not refunding the money paid.
Dislikes:
Didnt stay and didnt like that they are dishonest and do not honour their cancellation policy by not refunding the money paid.
Guest Review for The Blue Anchor, Byfleet
heather
Group of Adults
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
3
"total lack of response from establishment"
I didn't actually. Had to cancel about 2 weeks prior. Emailed the ages add power your instructions and never had any response to 3 emails over about a week. Finally had my sisterin law call to canc… Read more
"total lack of response from establishment"
I didn't actually. Had to cancel about 2 weeks prior. Emailed the ages add power your instructions and never had any response to 3 emails over about a week. Finally had my sisterin law call to cancel however I am still waiting for my refund and still have had no response from the Blue anchor.
Could not recommend sorry their communication is non existent. Read less
Likes:
Didn't stay.
Dislikes:
See above.
Guest Review for The Blue Anchor, Byfleet
Lee
Alone
Stayed: Feb '14
2
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
3
"small room fit for purpose"
used the hotel for a 1 night stop over… Read more
"small room fit for purpose"
used the hotel for a 1 night stop over Read less
Likes:
was close the meeting venue
Dislikes:
The rooms were cold, central heating was switched off, had to rely on a fan heater which was rather noisy
Guest Review for The Blue Anchor, Byfleet
Bryn
Mature Couple
Stayed: Feb '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"Quite possibly the worst place I've ever paid to stay in"
Dire. A room with totally inadequate heating and wafer thin duvets meant we spent the night sleeping in our clothes. The room was not in the nice looking hotel in the picture, but in a utilitarian blo… Read more
"Quite possibly the worst place I've ever paid to stay in"
Dire. A room with totally inadequate heating and wafer thin duvets meant we spent the night sleeping in our clothes. The room was not in the nice looking hotel in the picture, but in a utilitarian block in the car park. Significant fluff on the carpet showed little evidence of cleaning. The toilet cistern was coming away from the wall. Worst of all, the following morning the hotel was locked and nobody was present to provide the breakfast we had booked and paid for. Read less
Likes:
The location was convenient for our needs
Dislikes:
The hotel totally ignored my letters of complaint and so we failed to get any refund for the poor quality accommodation and lack of breakfast. I would avoid this hotel like the plague
Guest Review for The Blue Anchor, Byfleet
scott
Alone
Stayed: Jan '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
2
"Disappointed Dirty and not recommended worst and i stay 3-4 nights in hotels each week"
arrived and was taken to room, no heating save a portable electric fan heater.
room smelled of smoke
walls dirty and carpet disgusting.… Read more
"Disappointed Dirty and not recommended worst and i stay 3-4 nights in hotels each week"
arrived and was taken to room, no heating save a portable electric fan heater.
room smelled of smoke
walls dirty and carpet disgusting. Read less
Likes:
being able to leave in the morning
Dislikes:
dirty room
smoke smell in room
cold
thin matress
so filthy i slept clothed on top of the mattress
Guest Review for The Blue Anchor, Byfleet
Jacob
Group of Adults
Stayed: Aug '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Absolutely brilliant"
Great place, Great staff!… Read more
"Absolutely brilliant"
Great place, Great staff! Read less
Likes:
Everything!
Dislikes:
None
Guest Review for The Blue Anchor, Byfleet
Johann
Mature Couple
Stayed: Jun '13
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
1
Breakfast:
2
"Don't expect much"
Overnight stay to get the car back to Heathrow early next morning… Read more
"Don't expect much"
Overnight stay to get the car back to Heathrow early next morning Read less
Likes:
Very little
Dislikes:
The room was VERY basic and run down. Byfleet has absolutely NO facilities for visitors and the pub was the ONLY place to get a meal
Guest Review for The Blue Anchor, Byfleet
Michael
Mature Couple
Stayed: Sep '12
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Room lacked bedside cabinet, shelves, bathroom lacked wall hooks, shelves, water overhot"
Very helpful staff all with a smile on their faces and would give good advice about area and getting around and other topics. Tv in bar with Sky sports excellent for Ryder Cup… Read more
"Room lacked bedside cabinet, shelves, bathroom lacked wall hooks, shelves, water overhot"
Very helpful staff all with a smile on their faces and would give good advice about area and getting around and other topics. Tv in bar with Sky sports excellent for Ryder Cup Read less
Likes:
As above
Dislikes:
Poor room facilities shelves lacking no sheets under duvet, no extra blankets or pillows. Lacked one bedside cabinet and light. poor room lighting.Rubbish in view from rear facing window in room 15.
Guest Review for The Blue Anchor, Byfleet
NATHAN
Alone
Stayed: Sep '12
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
2
"Old tired and run down."
Needed a bed for the night .… Read more
"Old tired and run down."
Needed a bed for the night . Read less
Likes:
Good evening meal with a Cornish ale
Dislikes:
Asked for payment on arrival but had already paid in advance. Whole building needs a serious facelift .
Guest Review for The Blue Anchor, Byfleet
Nicola
Young Couple
Stayed: Sep '12
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
2
"fair room and charming area"
really friendly staff!room was quiet dark..and a bit dusty. but clean and comfy over all. fresh towels every day and the possibility to make a tea. unfortunately no double bed, but comfy matresses an… Read more
"fair room and charming area"
really friendly staff!room was quiet dark..and a bit dusty. but clean and comfy over all. fresh towels every day and the possibility to make a tea. unfortunately no double bed, but comfy matresses and warm blankets. shower was actually good, but had sometimes problems with the water pressure. Big TV with all programmes.very good parking possibilities in front of the rooms.Fair rooms to sleep, but not really to spend more time in it. Read less
Likes:
We liked the area very much, the very old race track from 1907 is in walking distance. Byfleet is quiet charming so. After work we enjoyed a nice chilled lager and a partie of pool in the Blue Anchour
Dislikes:
None
Guest Review for The Blue Anchor, Byfleet
Page: 1 | 2 Next
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