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The Albany Guildford
Self Assessed 3 Stars Guest House
Inn
Guest Rating: 3.3
See all 84 reviews
80 Sydenham Rd

Guildford, 

Surrey, 


GU1 3SA,  England
Average Guest Rating for The Albany, Guildford
Guest reviews for The Albany, Guildford are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.3
Friendliness:
4.1
Cleanliness:
3.6
Facilities:
3.2
Staff service:
3.8
Location:
4.2
Breakfast:
2.7
Guest Rating:
3.3
From 84 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Jon
Alone
Stayed: Sep '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
1
"Not great - expensive for what it was"
leaky toilet, faulty shower, no breakfast provision of any sort (a variety pack of coco pops doesn’t count)… Read more
"Not great - expensive for what it was"
leaky toilet, faulty shower, no breakfast provision of any sort (a variety pack of coco pops doesn’t count) Read less
Likes:
Good location
Dislikes:
None
Guest Review for The Albany, Guildford
Jill
Mature Couple
Stayed: Sep '14
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
1
"good basic overnight stay"
Used as an overnight stay to attend a local event as coming from a distance. The staff were extremely friendly and the room comfortable without being special.
We had not appreciated the lack of parki… Read more
"good basic overnight stay"
Used as an overnight stay to attend a local event as coming from a distance. The staff were extremely friendly and the room comfortable without being special.
We had not appreciated the lack of parking but managed to find a place on an nearby street. Thank goodness it was dry weather. Read less
Likes:
Located near centre of the town. We were given a very friendly welcome.
Dislikes:
We asked about breakfast and were told there was cereal available. However we subsequently discovered that we had bowls and milk but no cereals. Made use of hot drinks and biscuits.
Guest Review for The Albany, Guildford
Tamlyn
Mature Couple
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
4
"Not clean"
Dirty toilet seat, room smelt of sweat, biscuit crumbs on the floor, bed looked so roughly made it was hard to believe it hadn't just been slept in. Blinds didn't open properly, so getting fresh air i… Read more
"Not clean"
Dirty toilet seat, room smelt of sweat, biscuit crumbs on the floor, bed looked so roughly made it was hard to believe it hadn't just been slept in. Blinds didn't open properly, so getting fresh air in was difficult. Carpet looked filthy and stained. Read less
Likes:
We paid a very basic rate, so expected basic accommodation, which is what it was - fair enough. I just expect cleanliness.
Dislikes:
None
Guest Review for The Albany, Guildford
Andy
Young Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Good standard no frills room at a corresponding price"
This was an ideal place to stay for us, being in Guildford for one night and needing somewhere to shower and sleep. The room was nothing fancy, a bit tired and the shower needed some ingenuity to get… Read more
"Good standard no frills room at a corresponding price"
This was an ideal place to stay for us, being in Guildford for one night and needing somewhere to shower and sleep. The room was nothing fancy, a bit tired and the shower needed some ingenuity to get the temperature right but at the price it was ideal. Good comfy bed, friendly staff and on-street parking free after 6pm. Read less
Likes:
Good value with no frills.
Dislikes:
The room was quite tired with stains on the ceiling and a couple of broken blinds but we weren't looking for a lavish spa hotel so no real issues at the price
Guest Review for The Albany, Guildford
Angela
Alone
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
1
"Great location and staff but room needs updating"
The room was rather 'tired' and needs some TLC - simple things like scuffed and dented walls and a stained carpet.
The water pressure on the shower was so low I had to almost lean against the wall ju… Read more
"Great location and staff but room needs updating"
The room was rather 'tired' and needs some TLC - simple things like scuffed and dented walls and a stained carpet.
The water pressure on the shower was so low I had to almost lean against the wall just to get wet
The room was rather stuffy and yet the bathroom radiator was on full blast with no apparent means of turning it off or down
A fan might have meant I could close the window to reduce the noise from the drinkers outside Read less
Likes:
The location is perfect and the staff were very friendly and helful.
The 25% discount voucher on meals in the restaurant was most welcome
Dislikes:
The breakfast was described as 'continental' but consisted of an orange juice, a box of cereal and longlife milk from a little fridge in the room.
Guest Review for The Albany, Guildford
Gillian
Mature Couple
Stayed: May '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
"Conveninent location, warm room, disappointing comfort levels"
We were staying in Guildford to be near my son, and found the location very convenient.… Read more
"Conveninent location, warm room, disappointing comfort levels"
We were staying in Guildford to be near my son, and found the location very convenient. Read less
Likes:
We were able to walk to my son's place, and to the shops and laundromat. I thought it might be noisy at night but it was actually quiet.
Dislikes:
The double bed's wooden base was broken on one side. The mattresses were at different levels, uncomfortable and no back support. Manager apolgised but no offer of compensation. Not value for money.
Guest Review for The Albany, Guildford
Linda
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Good place to stay and excellent staff"
Overnight stop visiting family. All staff that we met were very friendly.… Read more
"Good place to stay and excellent staff"
Overnight stop visiting family. All staff that we met were very friendly. Read less
Likes:
Convenience to town.
Dislikes:
None
Guest Review for The Albany, Guildford
Steven
Young Couple
Stayed: Apr '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
2
Breakfast:
2
"Comfortable room, odd bits shabby, street/pub can be noisy, no parking"
We stayed sat/sun night of Easter weekend '14. On street parking, must pay and display at 80p per half hour ! but Sundays (only!!!) free. Pub can get lively til late and noisy outside from beer-laden… Read more
"Comfortable room, odd bits shabby, street/pub can be noisy, no parking"
We stayed sat/sun night of Easter weekend '14. On street parking, must pay and display at 80p per half hour ! but Sundays (only!!!) free. Pub can get lively til late and noisy outside from beer-laden foot traffic and a few flats opposite seem to come alive at night. Read less
Likes:
Bed and laundry good and my wife loved the bath tub. Price was good, so if your counting the pennies !
Dislikes:
Little fridge noisy, so we put in the bathroom.
Guest Review for The Albany, Guildford
Jessica
Young Couple
Stayed: Apr '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Staff could not have been more helpful and friendly"
Stayed for one night after a friends wedding… Read more
"Staff could not have been more helpful and friendly"
Stayed for one night after a friends wedding Read less
Likes:
Staff could not have been more helpful and friendly
Dislikes:
no
Response from The Albany:
Thank you for a great review!
Guest Review for The Albany, Guildford
Holly
Family with young Children
Stayed: Mar '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
2
"Amazingly kind manager!"
Stayed for conference at G-Live, it was soooo close.… Read more
"Amazingly kind manager!"
Stayed for conference at G-Live, it was soooo close. Read less
Likes:
We had some logistical difficulties and one of the managers just sorted it all out.
Dislikes:
Pub music was loud going to sleep, but best just to stay downstairs with the great atmosphere and lovely cheap food.
Response from The Albany:
Thanks for the review Holly :-) Glad you enjoyed your stay.
Guest Review for The Albany, Guildford
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