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The Drummond Arms Guildford
AA 3 Stars Inn
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Guest Rating: 3.8
See all 155 reviews
The Street, Albury

Guildford, 

Surrey, 


GU5 9AG,  United Kingdom
Average Guest Rating for The Drummond Arms, Guildford
Guest reviews for The Drummond Arms, Guildford are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.7
Friendliness:
4.4
Cleanliness:
3.7
Facilities:
3.6
Staff service:
4.3
Location:
4.3
Breakfast:
4.2
Guest Rating:
3.8
From 155 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Carla
Young Couple
Stayed: Nov '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
4
"Filthy accommodation"
The bar/restaurant is lovely and the food delicious. Unfortunately the room was disgusting - staff told me it was tired and was awaiting refurbishment when I politely complained. Being tired is fine,… Read more
"Filthy accommodation"
The bar/restaurant is lovely and the food delicious. Unfortunately the room was disgusting - staff told me it was tired and was awaiting refurbishment when I politely complained. Being tired is fine, but the room and bathroom was actually filthy. Thick dust in carpets and skirting; dried feces around toilet; dried toilet paper in toilet brush; toilet hadn't seen bleach in a long time! Shower screen and tiles thick with scum; spilt tea/coffee stains on surfaces. Read less
Likes:
Bar/restaurant.
Dislikes:
The accommodation is frankly disgusting - not fit to be hired out.
Guest Review for The Drummond Arms, Guildford
ian
Alone
Stayed: Oct '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Nice location, good stopping off point"
One night booking as stop over during cycle ride… Read more
"Nice location, good stopping off point"
One night booking as stop over during cycle ride Read less
Likes:
Bar area was inviting and food was great. Bed was comfortable and breakfast was good too. There was a place to put my bicycle out of sight - although not lockable.
Dislikes:
Bathroom area was poor. Shower was very weak and consequently difficult to use. Bathroom looked in need of attention.
Guest Review for The Drummond Arms, Guildford
Sheila
Alone
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"A convenient pub/hotel"
I needed to stop overnight locally and this was very convenient.… Read more
"A convenient pub/hotel"
I needed to stop overnight locally and this was very convenient. Read less
Likes:
It was a good breakfast and a comfortable bed.
Dislikes:
The accommodation corridor and stairs need refurbishing - sticky handrails!
Guest Review for The Drummond Arms, Guildford
Susan
Mature Couple
Stayed: Jul '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A perfect romantic get-away location."
We are friends from many years ago and drifted apart. He is now a widower, I am divorced and we have entered a romantic relationship. This was a simply superb location for our reunion and will be our… Read more
"A perfect romantic get-away location."
We are friends from many years ago and drifted apart. He is now a widower, I am divorced and we have entered a romantic relationship. This was a simply superb location for our reunion and will be our 'anniversary' hotel for many years to come (hopefully). The day we left we went up onto the picnic area on the downs (Clandon Park? Newlands Park?) and spent many happy hours walking and looking out over the valley, a truly wonderful location. Read less
Likes:
We took a chance on the hotel as we did not know it or the village, only from the website. We were delighted when we arrived, the village is so pretty, the hotel and gardens are so lovely - PERFECT!!
Dislikes:
We have no criticisms at all, everything was exactly how we would have wanted it.
Guest Review for The Drummond Arms, Guildford
George
Young Couple
Stayed: May '16
2
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"Cleanliness of the room especially the bathroom was bad, not up to my standards."
Didn't feel comfortable bathroom floor very dirty, also toilet… Read more
"Cleanliness of the room especially the bathroom was bad, not up to my standards."
Didn't feel comfortable bathroom floor very dirty, also toilet Read less
Likes:
The location
Dislikes:
Place wasn't clean
Guest Review for The Drummond Arms, Guildford
Martin
Mature Couple
Stayed: Mar '16
4
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Nice break in a lovely location"
Relaxing… Read more
"Nice break in a lovely location"
Relaxing Read less
Likes:
Lovely location, small, friendly establishment
Dislikes:
The quality of the breakfast offer was very poor. No fresh fruit, yogurts, pastries, which you would expect
Guest Review for The Drummond Arms, Guildford
Kenneth
Alone
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"An ideal inexpensive stop-over mid-journey"
Just a stop-over but I made a point of arriving in time for an evening meal and the food was excellent… Read more
"An ideal inexpensive stop-over mid-journey"
Just a stop-over but I made a point of arriving in time for an evening meal and the food was excellent Read less
Likes:
I make a stop-over quite often always inexpensively but not merely cheap. This time I paid a very little extra and it was well worth it.
Dislikes:
None
Guest Review for The Drummond Arms, Guildford
Kenneth
Alone
Stayed: Jan '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
3
"An ideal inexpensive stop-over mid-journey"
Just a stop-over but I made a point of arriving in time for an evening meal and the food was excellent… Read more
"An ideal inexpensive stop-over mid-journey"
Just a stop-over but I made a point of arriving in time for an evening meal and the food was excellent Read less
Likes:
I make a stop-over quite often always inexpensively but not merely cheap. This time I paid a very little extra and it was well worth it.
Dislikes:
None
Guest Review for The Drummond Arms, Guildford
Martin
Alone
Stayed: Feb '15
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
3
"no hot water for a shower in the morning!"
I stay in the area around Shalford quite regularly but this was my first time at The Drummond Arms. My room was in the annex, obviously the building is very old and the structure of the room fits with… Read more
"no hot water for a shower in the morning!"
I stay in the area around Shalford quite regularly but this was my first time at The Drummond Arms. My room was in the annex, obviously the building is very old and the structure of the room fits with this but the room decor is quite dated. On my second night the room was cold, in the morning the room was still cold and there was no hot water for a shower.I went down to breakfast and told the manager\owner? who said yes sorry the “lads” have already told me. Read less
Likes:
The food and a very good shower when there is HOT water. Good car parking.
Dislikes:
Dated decor in the rooms, loose carpet on the stairs, having to reattach the curtain rings to close the curtains, sharp metal spike on broken bedside lamp shade. No hot water. Eating off a wood block
Guest Review for The Drummond Arms, Guildford
Kay
Alone
Stayed: Feb '15
4
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Needed a clean, warm place to stay overnight and this fitted the bill."
I needed a place near to Guilford hospital which was value for money. The staff were friendly, the room was warm and the bed comfortable. I had a lovely meal in the evening and the breakfast was delic… Read more
"Needed a clean, warm place to stay overnight and this fitted the bill."
I needed a place near to Guilford hospital which was value for money. The staff were friendly, the room was warm and the bed comfortable. I had a lovely meal in the evening and the breakfast was delicious. Read less
Likes:
The comfy bed, friendly staff and the food.
Dislikes:
The television aerial was not functioning so was unable to watch television.. Although the room was warm, the decor needed some updating.
Guest Review for The Drummond Arms, Guildford
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