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The Flower Pot Lower Sunbury
AA 4 Stars Inn
Inn
Guest Rating: 4.2
See all 127 reviews
Thames Street

Lower Sunbury, 

Surrey, 


TW16 6AA,  United Kingdom
Average Guest Rating for The Flower Pot, Lower Sunbury
Guest reviews for The Flower Pot, Lower Sunbury are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.1
Friendliness:
4.5
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.3
Location:
4.3
Breakfast:
4.2
Guest Rating:
4.2
From 127 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Adrian
Mature Couple
Stayed: May '18
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
2
"Good Location but noisy"
Staying to go to a nearby venue for a wedding celebration. Room was good but being by a main road and above a pub it can be noisy at times… Read more
"Good Location but noisy"
Staying to go to a nearby venue for a wedding celebration. Room was good but being by a main road and above a pub it can be noisy at times Read less
Likes:
Room was good
Dislikes:
Disappointed by the breakfast
Guest Review for The Flower Pot, Lower Sunbury
Sarah
Group of Adults
Stayed: May '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Clean but very hot and could do with refurbishment"
It was easy to check in and staff were okay. The room was very nicely decorated and clean however the bathroom was tiny and the door didn’t shut properly. No plugs by the mirror and it was made out o… Read more
"Clean but very hot and could do with refurbishment"
It was easy to check in and staff were okay. The room was very nicely decorated and clean however the bathroom was tiny and the door didn’t shut properly. No plugs by the mirror and it was made out of squares so not easy to look in. The breakfast was nice however they had run out of black pudding and we weren’t offered a replacement.. The worst thing was the heat. A fan was provided but on a warm day (23 degrees) and a room which had the sun on it all day it was unbearable. Read less
Likes:
Staff were friendly and breakfast was nice.
Dislikes:
The bathroom door would not close properly and no lock. room was very hot!
Guest Review for The Flower Pot, Lower Sunbury
Ian
Mature Couple
Stayed: May '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
1
"Poor poor poor Customer service, food service, hygiene and we will be writing to hotel chain"
From the outside the flower pot looks an lovely small pub close to river. However the outside belies the fawlty towerique attitude to hotellier and catering. How this place ever got a AA grade for it… Read more
"Poor poor poor Customer service, food service, hygiene and we will be writing to hotel chain"
From the outside the flower pot looks an lovely small pub close to river. However the outside belies the fawlty towerique attitude to hotellier and catering. How this place ever got a AA grade for it's restaurant escapes me. The uht milk in the room was so old it was cheese. Service in restaurant bloody awful waited 1hr for our cold sharing starter other tables waiting longer and some left without eating good quality very poor complained no apology no improvement at breakfast Read less
Likes:
Leaving after one night having paid for 2 upfront floor covered in food from last night.total chaos couldn't forgot to take order from us and other table next table had scrambled eggs they were grey.
Dislikes:
Please see above manager was very rude no apologies about food service doubt they even noticed we left in the morning and didn't stay for the second night even though we had paid for it. Bloody awful
Guest Review for The Flower Pot, Lower Sunbury
Rosemary
Alone
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Enjoyable business stay"
A two-night stay while working locally. I dined in on one evening.… Read more
"Enjoyable business stay"
A two-night stay while working locally. I dined in on one evening. Read less
Likes:
Very friendly reception and an excellent breakfast. The location was perfect for my purposes but also very pleasant, being just by the river. Other good restaurants nearby.
Dislikes:
Boutique-style room was attractive but slightly impractical. Drawers were too tiny even to take a phone power lead; no room on bedside table because of huge lamp. Box of tissues would be appreciated.
Guest Review for The Flower Pot, Lower Sunbury
Deborah
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Perfect stay"
Perfect location for us, great spot by the river. Very friendly staff, nothing too much trouble. Will definitely stay again.… Read more
"Perfect stay"
Perfect location for us, great spot by the river. Very friendly staff, nothing too much trouble. Will definitely stay again. Read less
Likes:
Customer service
Dislikes:
No
Guest Review for The Flower Pot, Lower Sunbury
Rebecca
Young Couple
Stayed: Feb '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A charming pub with beautiful rooms. Very friendly. Would recommend!"
We needed a local place to stay when visiting Kempton Racecourse. The Flower Pot is a wonderful pub and the rooms are delightful.… Read more
"A charming pub with beautiful rooms. Very friendly. Would recommend!"
We needed a local place to stay when visiting Kempton Racecourse. The Flower Pot is a wonderful pub and the rooms are delightful. Read less
Likes:
Delicious breakfast
Dislikes:
None
Guest Review for The Flower Pot, Lower Sunbury
bryan
With a colleague
Stayed: Jan '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great little pub with nice tidy rooms"
All good… Read more
"Great little pub with nice tidy rooms"
All good Read less
Likes:
nice and easy
Dislikes:
we did want a twin room and it was a double but it was fine
Guest Review for The Flower Pot, Lower Sunbury
Maureen
Mature Couple
Stayed: Dec '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great stay at the Flower POt - Breakfast was delicious and staff most helpful"
1… Read more
"Great stay at the Flower POt - Breakfast was delicious and staff most helpful"
1 Read less
Likes:
1
Dislikes:
1
Guest Review for The Flower Pot, Lower Sunbury
Kathryn
Mature Couple
Stayed: Dec '17
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Small friendly hotel but don't stay in room No.7"
Enjoyed seeing Lower Sunbury and the Flowerpot was in a perfect location for strolling along the river.… Read more
"Small friendly hotel but don't stay in room No.7"
Enjoyed seeing Lower Sunbury and the Flowerpot was in a perfect location for strolling along the river. Read less
Likes:
The Flowerpot has a lot of charm and the staff were lovely.
Dislikes:
We were very disappointed that the manager did not tell us about the smell of drains in Room 7 obviously coming from the bathroom.Apparently it is only a problem in this one room.
Guest Review for The Flower Pot, Lower Sunbury
Michaela
Young Couple
Stayed: Nov '17
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
4
"Disapointing visit- we didnt even stay"
The parking at this venue is only a few spaces, we had to park on the road round the corner.
Our room smelt awful of damp/drains- covered with extreme air freshener. The manager finally offered to re… Read more
"Disapointing visit- we didnt even stay"
The parking at this venue is only a few spaces, we had to park on the road round the corner.
Our room smelt awful of damp/drains- covered with extreme air freshener. The manager finally offered to refund us and pay for a taxi so we could then pay for another local hotel. We didn't have time as we had plans. We agreed to stay and get a full refund. In the end we decided to not drink at our wine & cheese evening and just went home with our full refund. It wasn't the romantic stay we hoped for. Read less
Likes:
the manager did try her best- best when fully booked what more could she do?
The bar was nice- we enjoyed a few drinks before going out
Dislikes:
don't advertise parking- you have none.
Why would you book out a room when you know you have issues with it. Anyone who stepped foot in the room could tell you it smells awful! You ruined our weeken
Guest Review for The Flower Pot, Lower Sunbury
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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