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Norton House Hotel Swansea
Bed and Breakfast
Guest Rating: 3.9
See all 129 reviews
17 Norton Road , Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  United Kingdom
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.8
Friendliness:
4.3
Cleanliness:
3.9
Facilities:
3.6
Staff service:
4.2
Location:
4.4
Breakfast:
4.1
Guest Rating:
3.9
From 129 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Jeff
Mature Couple
Stayed: Nov '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Short stay at short notice"
Arranged with hotel after booking direct that time of arrival would be late evening. Greeted by friendly polite staff. Explained clearly what discounts and offers were available before showing to our… Read more
"Short stay at short notice"
Arranged with hotel after booking direct that time of arrival would be late evening. Greeted by friendly polite staff. Explained clearly what discounts and offers were available before showing to our room. Reasonable size at back of hotel which suited us as it was quiet. Scaffolding around building for renovation work which was clearly put on notice board in hotel. Already arranged to go out with family so didn't have evening meal. Read less
Likes:
Nice location roomy and quiet. We had good nights sleep and small but functional en suite. We had breakfast which had plenty to offer and was well presented.
Dislikes:
No.
Guest Review for Norton House Hotel, Swansea
axel
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"high value for money and fantastic bay views"
the refurnished rooms are great and the bathrooms are amazing. The beds are great for wonderful sleeping and the close walk on the bay walk is fantastic.Great place to relax and enjoy.… Read more
"high value for money and fantastic bay views"
the refurnished rooms are great and the bathrooms are amazing. The beds are great for wonderful sleeping and the close walk on the bay walk is fantastic.Great place to relax and enjoy. Read less
Likes:
The breakfast is cool and great varity. The hotel is quite and has an historial touch.
Dislikes:
The technical knowlegde of the reception could be improved. The equipment of the rooms should be proved in advance to make sure its proper working. The heating on the bathroom was defect.
Guest Review for Norton House Hotel, Swansea
Lauren
Alone
Stayed: Oct '18
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
3
Cleanliness:
2
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
5
"Sadly disappointing"
The breakfast was excellent but sadly the room wasn’t. When I arrived the window was wide open, the room was freezing and it was immediately apparent that the window did not lock, there was a flat roo… Read more
"Sadly disappointing"
The breakfast was excellent but sadly the room wasn’t. When I arrived the window was wide open, the room was freezing and it was immediately apparent that the window did not lock, there was a flat roof outside the window and therefore the room was not secure. I asked for a different room and was told There wasn’t one. I found the chair had stains all over it, the shower tiles and bathroom floor tiles were mouldy and someone else’s washbag was in the bathroom cupboard! Read less
Likes:
The bed was comfy, the wifi was usually ok, there was free parking
Dislikes:
Room not secure
Guest Review for Norton House Hotel, Swansea
JOHN
Alone
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Outstanding"
The week before i stayed in a Hilton hotel i think Norton House should contact them and give some tips how to get up to the extreme high standard that I found at Norton house.… Read more
"Outstanding"
The week before i stayed in a Hilton hotel i think Norton House should contact them and give some tips how to get up to the extreme high standard that I found at Norton house. Read less
Likes:
everything the eggs benedict at breakfeast was superb
Dislikes:
no
Guest Review for Norton House Hotel, Swansea
Mark
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great value for money and welcoming staff"
Great location for a short overnight break. Short walk to local restaurants and pubs on the Friday night and we went for a lovely walk on the promenade on the Saturday… Read more
"Great value for money and welcoming staff"
Great location for a short overnight break. Short walk to local restaurants and pubs on the Friday night and we went for a lovely walk on the promenade on the Saturday Read less
Likes:
Staff really friendly and welcoming. Much better than staying at a hotel chain.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Patricia
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A Lovely one Night break in a lovely Location"
Very Pleasant… Read more
"A Lovely one Night break in a lovely Location"
Very Pleasant Read less
Likes:
Staff were very friendly and the location of the hotel.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Hugh
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely hotel."
Rooms are clean and nicely decorated. Good shower. Breakfast is really good, including a huge choice of food. We had already stayed here before, and will definitely stay here again.… Read more
"Lovely hotel."
Rooms are clean and nicely decorated. Good shower. Breakfast is really good, including a huge choice of food. We had already stayed here before, and will definitely stay here again. Read less
Likes:
Friendliness of the staff. Nothing was too much trouble.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Sandrine
Mature Couple
Stayed: Sep '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"Functional hotel in a nice area"
We stayed one night and had dinner at the hotel. The hotel and the restaurant offers both a good average facility but do not expect anything special. For a short stay, this is perfectly acceptable.… Read more
"Functional hotel in a nice area"
We stayed one night and had dinner at the hotel. The hotel and the restaurant offers both a good average facility but do not expect anything special. For a short stay, this is perfectly acceptable. Read less
Likes:
The hotel is ideally located close to the sea and the nice walk along the Mumbles.
Dislikes:
We would have appreciated to have heating in the room.
Guest Review for Norton House Hotel, Swansea
Margaret
With a colleague
Stayed: Sep '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Enjoyable mini break"
Shopping trip… Read more
"Enjoyable mini break"
Shopping trip Read less
Likes:
Convenient
Dislikes:
No
Guest Review for Norton House Hotel, Swansea
Dylan
Mature Couple
Stayed: Sep '18
3
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"none existent sound proofing."
The bed should be replaced, the mattress was far too soft and well past its sleep by date.
We stayed 2 nights, second night was a nightmare.I ware a hearing aid and my other ear is severely deaf.
Ev… Read more
"none existent sound proofing."
The bed should be replaced, the mattress was far too soft and well past its sleep by date.
We stayed 2 nights, second night was a nightmare.I ware a hearing aid and my other ear is severely deaf.
Even though I had my hearing aid out I could a gentleman snoring and he snored and snored all night.
My wife or I could not determine where is was coming from the left room 12 or the right room 14 or even from the room above! We did report to the management in the morning as a constructive comment. Read less
Likes:
We stayed in room 12A outside the hotel. Good size well presented with nice en suite.
Very nice staff, excellent choice for breakfast.Good location.
That is no good if one can't get a good night sle
Dislikes:
Very poor room sound proofing. If we were assured that sound proofing upgrade had been carried out we would have no hesitation in recommending this hotel.
Guest Review for Norton House Hotel, Swansea
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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