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Norton House Hotel Swansea
Bed and Breakfast
Guest Rating: 3.8
See all 110 reviews
17 Norton Road , Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  United Kingdom
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.7
Friendliness:
4.3
Cleanliness:
3.9
Facilities:
3.5
Staff service:
4.2
Location:
4.4
Breakfast:
4.0
Guest Rating:
3.8
From 110 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Terri
Young Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Much needed break in a beautiful location"
The location of the hotel is absolutely fantastic! Just a short stroll down to the seafront and a 15 minute walk into Mumbles itself. The only downside is that we only stayed here for one night.… Read more
"Much needed break in a beautiful location"
The location of the hotel is absolutely fantastic! Just a short stroll down to the seafront and a 15 minute walk into Mumbles itself. The only downside is that we only stayed here for one night. Read less
Likes:
The location and the breakfast.
Dislikes:
The only gripe I have is that the bin in our room had not been emptied.
Guest Review for Norton House Hotel, Swansea
Nicola
Mature Couple
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Lovely place to stay"
Only stopped for one night but was dearly treated well thankyou… Read more
"Lovely place to stay"
Only stopped for one night but was dearly treated well thankyou Read less
Likes:
Very friendly and helpful staff.
Dislikes:
The only problem we had was the shower doors did not open wide enough for ease of acess. Being a person with a large chest struggled to get through the opening.
Guest Review for Norton House Hotel, Swansea
bev
Mature Couple
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Good Position"
quiet room, very clean… Read more
"Good Position"
quiet room, very clean Read less
Likes:
breakfast was very good, fresh fruit amazing.
needed an other staff member, 2 were not enough.
Dislikes:
one or two niggles could easily have been avoided. the butter pads were placed near the toaster, went to put up two pats and my hand was covered in melted butter. the tea urn was very slow.
Guest Review for Norton House Hotel, Swansea
Gaynor
Family with older Children
Stayed: Jun '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Wonderful!"
Thoroughly enjoyable stay. I can't wait to return!… Read more
"Wonderful!"
Thoroughly enjoyable stay. I can't wait to return! Read less
Likes:
The staff were exceptionally helpful and the apartment was spacious, clean and beautifully decorated.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Shauna
Alone
Stayed: May '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Extremley Happy!"
What a lovely hotel, the staff were helpful and friendly and very accommodating.… Read more
"Extremley Happy!"
What a lovely hotel, the staff were helpful and friendly and very accommodating. Read less
Likes:
The room was beautiful and clean - Number 6
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Vivian
Mature Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Convenient location in a beautiful area"
Enjoyed the recently refurbished room. Just little niggles to comment on. The coat hooks on the inside of the bathroom door (in room 12) stuck out too far, banging into my head on entry and exit. Th… Read more
"Convenient location in a beautiful area"
Enjoyed the recently refurbished room. Just little niggles to comment on. The coat hooks on the inside of the bathroom door (in room 12) stuck out too far, banging into my head on entry and exit. The new shower tray was very shallow, and easily overflowed.
In the main reception area, and restaurant, the lighting was cold white, and may be improved with warm white LED to give a more welcoming ambience Read less
Likes:
Convenient, comfortable , good value and well located.
Dislikes:
The entry door to room a12 was directly opposite the bed, making you feel exposed. The vertical blinds did not appear to work, necessitating the closure of the curtains
Guest Review for Norton House Hotel, Swansea
jane
Alone
Stayed: Apr '18
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"More a Motel than Hotel, the wifi failed all the time even though staff kept resstting it."
2 day break. Very disappointed as i have eaten at this hotel many times.… Read more
"More a Motel than Hotel, the wifi failed all the time even though staff kept resstting it."
2 day break. Very disappointed as i have eaten at this hotel many times. Read less
Likes:
Close to Mumbles, easy to find.
Dislikes:
The design and construction of the rooms is horrible. You can clearly hear anyone above your room .Your bedroom door opens directly onto car park.
Guest Review for Norton House Hotel, Swansea
Sam
Family with young Children
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
3
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Overnight family stay"
We stayed for one night in April 2018 in a family room with 2 children (8&2 years old).… Read more
"Overnight family stay"
We stayed for one night in April 2018 in a family room with 2 children (8&2 years old). Read less
Likes:
The room exceeded expectation. It was a lovely space with 2 televisions, a sofa bed, 2 chairs and the bed was super comfortable. Wehad a great nights sleep. The temperature was just right.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Pamela
Family with young Children
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Great"
We’re very familiar with the area as some members come from nearby. We return to the area several times a year… Read more
"Great"
We’re very familiar with the area as some members come from nearby. We return to the area several times a year Read less
Likes:
The food in the restaurant, particularly at night was excellent and I would recommend it to anyone but especially to those who have intolerances.
It is also in an ideal location.
Dislikes:
The problem I had was with large groups of many who were very noisy well into the small hours.
It would have been good if a member of staff could have asked them to keep the noise down. I think they
Guest Review for Norton House Hotel, Swansea
Alison
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly Staff and Beautiful Surroundings"
We stayed for two nights whilst visiting relatives.… Read more
"Friendly Staff and Beautiful Surroundings"
We stayed for two nights whilst visiting relatives. Read less
Likes:
Surrounding area is lovely and the food at breakfast and dinner is fantastic.
Dislikes:
The only thing that could have improved the room would have been the addition of a small fridge.
Guest Review for Norton House Hotel, Swansea
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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