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Norton House Hotel Swansea
Welsh Tourist Board 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.6
See all 43 reviews
17 Norton Road, Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  Wales
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.5
Friendliness:
4.3
Cleanliness:
3.6
Facilities:
3.5
Staff service:
4.1
Location:
4.4
Breakfast:
4.1
Guest Rating:
3.6
From 43 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
George
Mature Couple
Stayed: Aug '15
2
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
2
Breakfast:
3
"Reasonable accommadation with good location."
Average, good deal of noise from adjacent rooms.… Read more
"Reasonable accommadation with good location."
Average, good deal of noise from adjacent rooms. Read less
Likes:
proximity to Mumbles and other places we visited.
Dislikes:
Apartment walls thin meaning every noise from side and upper apartments was heard.
Guest Review for Norton House Hotel, Swansea
Jon
Young Couple
Stayed: Aug '15
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"nice hotel, very good value"
Slight delay when checking in but very friendly staff in excellent location and very good value.… Read more
"nice hotel, very good value"
Slight delay when checking in but very friendly staff in excellent location and very good value. Read less
Likes:
Good location, great value.
Dislikes:
Delay in checking in as room was not ready at 4pm even though check in was from 2pm.
Guest Review for Norton House Hotel, Swansea
Sally
Family with young Children
Stayed: Jul '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
"Lovely"
Very enjoyable stay in self catering accomodation… Read more
"Lovely"
Very enjoyable stay in self catering accomodation Read less
Likes:
Spacious two bed apartment
Dislikes:
Small details _insufficient cutlery and crockery to use dishwasher, but no tea towel or dishcloth. Small maintenance issues.
Guest Review for Norton House Hotel, Swansea
Stewart
Family with older Children
Stayed: Jul '15
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Great time"
Went to city for over night on a tour of Wales. Rooms were clean with a pull out couch which my grandson and \I slept on. Make primarily for kids NOT adults! Main bed was excellent… Read more
"Great time"
Went to city for over night on a tour of Wales. Rooms were clean with a pull out couch which my grandson and \I slept on. Make primarily for kids NOT adults! Main bed was excellent Read less
Likes:
Breakfast was fantastic!
Dislikes:
Staff very accommodating. Building require some TLC (tender loving care) as some boards on building rotten and requires some up keep.
Guest Review for Norton House Hotel, Swansea
Lisa
Family with young Children
Stayed: Jul '15
3
Would recommend to others.
Rooms:
4
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
"Overnight for Airshow"
Good. Comfortable and clean, disappointed that there was no tea or coffee facilities in the flat.… Read more
"Overnight for Airshow"
Good. Comfortable and clean, disappointed that there was no tea or coffee facilities in the flat. Read less
Likes:
Great location
Dislikes:
Stayed in a flat for 1 night due size of room needed for 2 adults and 2 children but there no tea or coffee sachets so had to go and buy a small jar of coffee. Romm would be great for a longer holiday
Guest Review for Norton House Hotel, Swansea
Robert
Mature Couple
Stayed: Jun '15
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"A comfortable stay"
My husband and I spent one night at Norton House while on a UK driving holiday. The accommodation was comfortable with the room being a good size. The only downside to the room was that there was a… Read more
"A comfortable stay"
My husband and I spent one night at Norton House while on a UK driving holiday. The accommodation was comfortable with the room being a good size. The only downside to the room was that there was a rear door which led to a hallway which appeared to go to a storage area. On more than once occasion we inadvertently opened this door. The staff were very friendly and obliging. Free car parking is always a bonus at Wales accommodation. Read less
Likes:
Location.
Dislikes:
See above comments about the rear door leading from the room into a storage area. We had.concens re room security.
Guest Review for Norton House Hotel, Swansea
Pauline
Mature Couple
Stayed: Jun '15
2
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
2
"Short Break"
This was a short break to come to the Gower peninsula as we had never been to this part of Wales before. We thoroughly enjoyed this part of Wales and it is a particularly beautiful part of the countr… Read more
"Short Break"
This was a short break to come to the Gower peninsula as we had never been to this part of Wales before. We thoroughly enjoyed this part of Wales and it is a particularly beautiful part of the country. Read less
Likes:
The room was a lovely size and I loved the sofa which is a nice touch. The position was good and we enjoyed the walk every day to the pier.
Dislikes:
The bed was very uncomfortable and hard. There were three hangers each in the wardrobe. (M&S & wire all bent}. One day the room was not cleaned or made up due to no key.
Guest Review for Norton House Hotel, Swansea
Jennifer
Mature Couple
Stayed: Jun '15
3
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
5
Breakfast:
4
"Overpriced!"
1 night stay.Wedding going on.… Read more
"Overpriced!"
1 night stay.Wedding going on. Read less
Likes:
Location next to sea.
Good breakfast.
Dislikes:
Paper thin walls.
Fire alarm going off at 2.30am,was going off in the day as well.
Staff giving different departure time info.
Massively overpriced!
Guest Review for Norton House Hotel, Swansea
Janet
Alone
Stayed: Jun '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"My three day break"
Short stay, specifically to go to Gower as usual, and revisit special places visited with my late husband over the years,,… Read more
"My three day break"
Short stay, specifically to go to Gower as usual, and revisit special places visited with my late husband over the years,, Read less
Likes:
I have stayed at the hotel for many years, through several changes of ownership. It is still a very pleasant place to come, the reception staff should be commended for being so helpful to me this time
Dislikes:
I was not too pleased with the flavour of the cooking oil used in the dinners, this is an important thing when considering the cooked meals.
Guest Review for Norton House Hotel, Swansea
Ken
Mature Couple
Stayed: Jun '15
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Pleasant overnight with delicious dinner"
Just an overnight stop in a pleasant location on the way to the ferry.… Read more
"Pleasant overnight with delicious dinner"
Just an overnight stop in a pleasant location on the way to the ferry. Read less
Likes:
Restaurant meal very good, good sea front location.
Dislikes:
Neither of us slept well but not sure why. Maybe mattress too soft.
Guest Review for Norton House Hotel, Swansea
Page: 1 | 2 | 3 | 4 | 5 Next
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