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Norton House Hotel Swansea
Welsh Tourist Board 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.4
See all 13 reviews
17 Norton Road, Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  Wales
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.5
Friendliness:
4.2
Cleanliness:
3.5
Facilities:
3.6
Staff service:
4.1
Location:
4.3
Breakfast:
3.7
Guest Rating:
3.4
From 13 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Sue
Family with young Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
"Lovely location close to the seaside and local restaurants and shops"
A short break with the grandson to enjoy a traditional seaside holiday… Read more
"Lovely location close to the seaside and local restaurants and shops"
A short break with the grandson to enjoy a traditional seaside holiday Read less
Likes:
The convenience of the location near to the beach and being able to park the car easily and leave it securely in the hotel car park
Dislikes:
There were problems with the flat screen TV which involved quite a lot of coming and going by staff to decide how to resolve it. There were only two stools in the kitchen though the flat slept 3.
Guest Review for Norton House Hotel, Swansea
raymond
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Food was very good ,staff & service good."
A pleasant stay in excellent location, ie a short walk to the sea.… Read more
"Food was very good ,staff & service good."
A pleasant stay in excellent location, ie a short walk to the sea. Read less
Likes:
The excellent location.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
marilyn
Group of Adults
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A very enjoyable break"
The hotel was comfortable, clean and well positioned for exploring the Gower. The staff were friendly and helpful and the food was extremely good. Plus the warm and sunny weather was and added bonus.… Read more
"A very enjoyable break"
The hotel was comfortable, clean and well positioned for exploring the Gower. The staff were friendly and helpful and the food was extremely good. Plus the warm and sunny weather was and added bonus. Read less
Likes:
The weather was lovely and the hotel food could not have been any better - excellent.
Dislikes:
The TV in the one bedroom would not work and remained so for the whole of the stay despite mentioning it to the reception. However we didn't come on holiday to sit and watch the TV
Guest Review for Norton House Hotel, Swansea
Elaine
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
2
Breakfast:
3
"Lacking"
Such potential but not made most of.
Very noisy staff, bottles chucked in bin at 5.30am. Very noisy guests outside at late hours and early hours.
Food, breakfast and early bird lovely. Didn't use re… Read more
"Lacking"
Such potential but not made most of.
Very noisy staff, bottles chucked in bin at 5.30am. Very noisy guests outside at late hours and early hours.
Food, breakfast and early bird lovely. Didn't use rest.
Room 5 could do with net curtains. Read less
Likes:
Food, breakfast and early bird lovely. Didn't use rest.
Dislikes:
Very noisy staff,bottles thrown in bin at 5.30am.Very noisy guests outside at late hours and early hours.Rm 5 needs net curtains. Housekeeping could be bit more thorough.Smell of cooking in room-fish!
Guest Review for Norton House Hotel, Swansea
Graham
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
1
"get a new breakfast chef"
nice break in a good location… Read more
"get a new breakfast chef"
nice break in a good location Read less
Likes:
nice break in a pleasant part of wales
Dislikes:
you really must cook the breakfast better and fix the water pipes
Guest Review for Norton House Hotel, Swansea
Cheryl
Group of Adults
Stayed: Aug '14
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
5
"Great for a short getaway"
Good… Read more
"Great for a short getaway"
Good Read less
Likes:
Location and freedom of apartment with hotel facilities if wanted
Dislikes:
Shower needed some attention
Guest Review for Norton House Hotel, Swansea
Carol
Family with older Children
Stayed: Jul '14
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Adequate"
Two night stay to celebrate a birthday.… Read more
"Adequate"
Two night stay to celebrate a birthday. Read less
Likes:
Close to beaches, mumbles and city.
Dislikes:
Microwave did not work.
Shower had a major leak.
These things were reported to the staff, but nothing was done.
Guest Review for Norton House Hotel, Swansea
Jo
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Lovely, pleasant hotel with friendly staff, nice rooms with character, clean and good breakfast"
One night, beautiful weather, helpful staff who bought up a fan we couldn't have done without. Very good position for town and visiting the Gower.… Read more
"Lovely, pleasant hotel with friendly staff, nice rooms with character, clean and good breakfast"
One night, beautiful weather, helpful staff who bought up a fan we couldn't have done without. Very good position for town and visiting the Gower. Read less
Likes:
lovely dining room and garden, very pleasant room, old fashioned but in character with house.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
SA
Young Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect"
Our stay was absoloutly lovely and just what we had hoped for. The staff are really friendly and courteous too. We had a slight hiccup with the room but the manager wh apologised profusely quickly dea… Read more
"Perfect"
Our stay was absoloutly lovely and just what we had hoped for. The staff are really friendly and courteous too. We had a slight hiccup with the room but the manager wh apologised profusely quickly dealt with the matter which I had admired her honesty as we were put in the wrong room on our first evening. But everything was perfect Read less
Likes:
Please see comment above
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
George
Mature Couple
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
1
"Never again"
Cannot understand why it is called "luxury". The whole place is tatty with peeling paint, uncared for exterior - unswept, dead leaves outside - and the smell of food in the corridors. The room was f… Read more
"Never again"
Cannot understand why it is called "luxury". The whole place is tatty with peeling paint, uncared for exterior - unswept, dead leaves outside - and the smell of food in the corridors. The room was filthy with dust on all the surfaces, which had clearly been there for a long time - when we ran our finger over skirtings it was coagulated. Breakfast was dreadful, overcooked, and pastries like cardboard. Glad we did not have dinner there. Will not stay again or recommend. Read less
Likes:
Nothing apart from friendly staff and location.
Dislikes:
Everything apart from friendly staff.
Guest Review for Norton House Hotel, Swansea
Page: 1 | 2 Next
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