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Norton House Hotel Swansea
Welsh Tourist Board 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.7
See all 29 reviews
17 Norton Road, Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  Wales
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.7
Friendliness:
4.3
Cleanliness:
3.7
Facilities:
3.6
Staff service:
4.1
Location:
4.3
Breakfast:
4.2
Guest Rating:
3.7
From 29 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Ian
Family with older Children
Stayed: Apr '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent location, accommodation, breakfast and friendly staff."
Visiting Swansea with my son to attend football match with friends from Swansea… Read more
"Excellent location, accommodation, breakfast and friendly staff."
Visiting Swansea with my son to attend football match with friends from Swansea Read less
Likes:
I liked everything but was particularly impressed by the beauty and facilities in Swansea Bay
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Yvonne
Mature Couple
Stayed: Apr '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Highly Recommended - a very special hotel"
A warm welcome upon arrival. Graham showed us to our beautiful room (Room 4) and things just got better! We were so impressed with the quality of the room and such a vast improvement in overall atten… Read more
"Highly Recommended - a very special hotel"
A warm welcome upon arrival. Graham showed us to our beautiful room (Room 4) and things just got better! We were so impressed with the quality of the room and such a vast improvement in overall attention to cleanliness than we had experienced on our last visit in December 2014. I was so impressed with the efficiency of the staff, the breakfast was of a very high quality, cooked to order. Cannot wait to visit again. Read less
Likes:
The friendliness, efficiency and helpfulness of all staff. In particular, Graham (supervisor) has superb management potential. I enjoy sitting in the lounge, it is so relaxing.
Dislikes:
Nothing at all. Perfect stay.
Guest Review for Norton House Hotel, Swansea
Gemma
Young Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Norton stay"
Enjoyable, easy, comfy stay.. Shame about the shower… Read more
"Norton stay"
Enjoyable, easy, comfy stay.. Shame about the shower Read less
Likes:
The beds were comfy and the breakfast was delicious!!!!! Good size room
Dislikes:
The shower was the worst shower I've ever showered in!!!! And the curtains were broken so let in light
Guest Review for Norton House Hotel, Swansea
Christine
Mature Couple
Stayed: Mar '15
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
4
"Necessary stay as attending hospital treatments"
Adequate… Read more
"Necessary stay as attending hospital treatments"
Adequate Read less
Likes:
locarion
Dislikes:
heating not on at peak times and noisy water system
Guest Review for Norton House Hotel, Swansea
ANDREW
With a colleague
Stayed: Feb '15
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
1
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
5
"Rooms didn't live up to expectation but the staff and breakfast were fantastic."
A work colleague and I stayed at the Norton House Hotel - 2 rooms, 1 night. I booked us in to 1 executive double and 1 superior double. In brief, the rooms were tired. The executive double featured a… Read more
"Rooms didn't live up to expectation but the staff and breakfast were fantastic."
A work colleague and I stayed at the Norton House Hotel - 2 rooms, 1 night. I booked us in to 1 executive double and 1 superior double. In brief, the rooms were tired. The executive double featured a canopy bed that was covered in a thick layer of dust. The superior double was clean but had a carpeted bathroom, peeling wallpaper and a bath tub and hand-held shower head - not ideal. Towels were threadbare and fraying. An iron/board was supplied on request - both dirty. Read less
Likes:
Breakfast was fantastic and the staff were very friendly.
Dislikes:
I like to support independently run hotels but this did not live up to expectation or website. Not suitable for the business traveler. Should have been cheaper than paid.
Guest Review for Norton House Hotel, Swansea
Derrick
Mature Couple
Stayed: Feb '15
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"It was o.k."
One night to meet up with friends for dinner… Read more
"It was o.k."
One night to meet up with friends for dinner Read less
Likes:
Staff attitude
Dislikes:
Some background noise
Guest Review for Norton House Hotel, Swansea
Simon J
Family with older Children
Stayed: Dec '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
2
"Over priced not very clean and limited basic facilities such as a drying clothe for washing up poor"
The apartment was self catering and to that end it meant bring everything over and above the needs of a 3 party group, ie 3 knives forks plates spoons etc.
The toilet in the enquire kept filling in e… Read more
"Over priced not very clean and limited basic facilities such as a drying clothe for washing up poor"
The apartment was self catering and to that end it meant bring everything over and above the needs of a 3 party group, ie 3 knives forks plates spoons etc.
The toilet in the enquire kept filling in end as it was after 10:00pm shut off water feed valve and left it.
Some dads did not have thermovalves so you could not control them.
The construction meant you could even hear the extract fan from rooms below bathroom (apart from the general noise of users, they could probably hear us as well).
T Read less
Likes:
That we only used it as a base and not somewhere to meet and greet friends and relatives.
Dislikes:
The shower tray, grout and sealant was full of black bacteria and body fats.
The carpets were heavily stained.
The rooms are located backing on the main road so traffic noise is pretty loud.
Guest Review for Norton House Hotel, Swansea
M
Mature Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Good hotel and good value"
Overnight… Read more
"Good hotel and good value"
Overnight Read less
Likes:
Convenient location, good room. Breakfast well cooked.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Craig
Group of Adults
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Mates weekend away!"
Surfing weekend with friends, wanted an apartment with lounge area which is exactly what we got, clean, well furnished with TV, kitchen etc ideal for relaxing before venturing out for the evening.… Read more
"Mates weekend away!"
Surfing weekend with friends, wanted an apartment with lounge area which is exactly what we got, clean, well furnished with TV, kitchen etc ideal for relaxing before venturing out for the evening. Read less
Likes:
Excellent breakfast, comfy beds, good location.
Dislikes:
Not really.
Guest Review for Norton House Hotel, Swansea
Kate
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A comfortable, friendly hotel with a lovely spacious room and a hearty breakfast!"
We stayed for one night whilst visiting friends nearby. We stayed in room 3, which was lovely and spacious, with an impressive four-poster bed, a comfortable sofa and plenty of tea/coffee and biscuits… Read more
"A comfortable, friendly hotel with a lovely spacious room and a hearty breakfast!"
We stayed for one night whilst visiting friends nearby. We stayed in room 3, which was lovely and spacious, with an impressive four-poster bed, a comfortable sofa and plenty of tea/coffee and biscuits! A warm welcome, friendly staff and a delicious breakfast set us up for a damp late October day! Read less
Likes:
Such a pleasant surprise to find such a spacious comfortable room after booking a standard double. Very friendly staff who were happy to chat. The best night's sleep for a long time!
Dislikes:
There was nothing not to like! The shower was a bit feeble...like many electric showers...but it was hot and perfectly acceptable!
Guest Review for Norton House Hotel, Swansea
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