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Norton House Hotel Swansea
Welsh Tourist Board 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.6
See all 18 reviews
17 Norton Road, Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  Wales
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.6
Friendliness:
4.3
Cleanliness:
3.7
Facilities:
3.6
Staff service:
4.2
Location:
4.3
Breakfast:
4.0
Guest Rating:
3.6
From 18 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Jane
Mature Couple
Stayed: Sep '14
4
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"A fair hotel at a fair price"
Beautiful spot with wonderful views of the sea front. Comfortable and friendly, not spectacular facilities but ticked all the boxes.… Read more
"A fair hotel at a fair price"
Beautiful spot with wonderful views of the sea front. Comfortable and friendly, not spectacular facilities but ticked all the boxes. Read less
Likes:
Comfortable bed and clean.....position was central with spectacular views.
Dislikes:
Bathroom needed a bit of a facelift......side of the bath cracked, limited space, not many "extras" provided !
Guest Review for Norton House Hotel, Swansea
George
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Comfortable"
Adequate facilities, good location and excellent staff.… Read more
"Comfortable"
Adequate facilities, good location and excellent staff. Read less
Likes:
Location and staff.
Dislikes:
Rooms and facilities generally need to be updated, but did not affect our satisfaction level with the hotel.
Guest Review for Norton House Hotel, Swansea
Eva
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Within walking distance to the sea"
Very comfortable and friendly service… Read more
"Within walking distance to the sea"
Very comfortable and friendly service Read less
Likes:
The building was grand with ornate ceilings and sweeping staircase. The quiet room and the surrounding gardens.
Dislikes:
No
Guest Review for Norton House Hotel, Swansea
Jonathan
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"First rate stay at a reasonable price."
We chose the Norton House as a base for exploring the Gower and it worked out very well. Day drives to the countryside were easy, but some roads very narrow. Lovely coastline.… Read more
"First rate stay at a reasonable price."
We chose the Norton House as a base for exploring the Gower and it worked out very well. Day drives to the countryside were easy, but some roads very narrow. Lovely coastline. Read less
Likes:
Large room with a limited view of the bay, easy walk to downtown, plenty of parking. Quiet, but close to the main highway. Staff could not have been more helpful. Excellent restaurant on the premises.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Paul
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Lovely hotel and food"
Really enjoyed our stay at the Norton House and everything was fine. However the hotel is in need of a bit more than a lick of paint which is what has been tried and not very professionally. It is a l… Read more
"Lovely hotel and food"
Really enjoyed our stay at the Norton House and everything was fine. However the hotel is in need of a bit more than a lick of paint which is what has been tried and not very professionally. It is a lovely building but is really in need of some TLC. Read less
Likes:
Restaurant food is very good with service to match.
Dislikes:
Broken bath panel and the basin waste leaked onto the floor.
Guest Review for Norton House Hotel, Swansea
Sue
Family with young Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
"Lovely location close to the seaside and local restaurants and shops"
A short break with the grandson to enjoy a traditional seaside holiday… Read more
"Lovely location close to the seaside and local restaurants and shops"
A short break with the grandson to enjoy a traditional seaside holiday Read less
Likes:
The convenience of the location near to the beach and being able to park the car easily and leave it securely in the hotel car park
Dislikes:
There were problems with the flat screen TV which involved quite a lot of coming and going by staff to decide how to resolve it. There were only two stools in the kitchen though the flat slept 3.
Guest Review for Norton House Hotel, Swansea
raymond
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Food was very good ,staff & service good."
A pleasant stay in excellent location, ie a short walk to the sea.… Read more
"Food was very good ,staff & service good."
A pleasant stay in excellent location, ie a short walk to the sea. Read less
Likes:
The excellent location.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
marilyn
Group of Adults
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A very enjoyable break"
The hotel was comfortable, clean and well positioned for exploring the Gower. The staff were friendly and helpful and the food was extremely good. Plus the warm and sunny weather was and added bonus.… Read more
"A very enjoyable break"
The hotel was comfortable, clean and well positioned for exploring the Gower. The staff were friendly and helpful and the food was extremely good. Plus the warm and sunny weather was and added bonus. Read less
Likes:
The weather was lovely and the hotel food could not have been any better - excellent.
Dislikes:
The TV in the one bedroom would not work and remained so for the whole of the stay despite mentioning it to the reception. However we didn't come on holiday to sit and watch the TV
Guest Review for Norton House Hotel, Swansea
Elaine
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
2
Breakfast:
3
"Lacking"
Such potential but not made most of.
Very noisy staff, bottles chucked in bin at 5.30am. Very noisy guests outside at late hours and early hours.
Food, breakfast and early bird lovely. Didn't use re… Read more
"Lacking"
Such potential but not made most of.
Very noisy staff, bottles chucked in bin at 5.30am. Very noisy guests outside at late hours and early hours.
Food, breakfast and early bird lovely. Didn't use rest.
Room 5 could do with net curtains. Read less
Likes:
Food, breakfast and early bird lovely. Didn't use rest.
Dislikes:
Very noisy staff,bottles thrown in bin at 5.30am.Very noisy guests outside at late hours and early hours.Rm 5 needs net curtains. Housekeeping could be bit more thorough.Smell of cooking in room-fish!
Guest Review for Norton House Hotel, Swansea
Graham
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
1
"get a new breakfast chef"
nice break in a good location… Read more
"get a new breakfast chef"
nice break in a good location Read less
Likes:
nice break in a pleasant part of wales
Dislikes:
you really must cook the breakfast better and fix the water pipes
Guest Review for Norton House Hotel, Swansea
Page: 1 | 2 Next
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