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Norton House Hotel Swansea
Welsh Tourist Board 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.2
See all 5 reviews
17 Norton Road, Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  Wales
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.2
Value:
3.0
Friendliness:
4.4
Cleanliness:
3.0
Facilities:
3.4
Staff service:
4.4
Location:
4.2
Breakfast:
3.8
Guest Rating:
3.2
From 5 reviews
Sort:Guest Reviews
SA
Young Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect"
Our stay was absoloutly lovely and just what we had hoped for. The staff are really friendly and courteous too. We had a slight hiccup with the room but the manager wh apologised profusely quickly dea… Read more
"Perfect"
Our stay was absoloutly lovely and just what we had hoped for. The staff are really friendly and courteous too. We had a slight hiccup with the room but the manager wh apologised profusely quickly dealt with the matter which I had admired her honesty as we were put in the wrong room on our first evening. But everything was perfect Read less
Likes:
Please see comment above
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
George
Mature Couple
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
1
"Never again"
Cannot understand why it is called "luxury". The whole place is tatty with peeling paint, uncared for exterior - unswept, dead leaves outside - and the smell of food in the corridors. The room was f… Read more
"Never again"
Cannot understand why it is called "luxury". The whole place is tatty with peeling paint, uncared for exterior - unswept, dead leaves outside - and the smell of food in the corridors. The room was filthy with dust on all the surfaces, which had clearly been there for a long time - when we ran our finger over skirtings it was coagulated. Breakfast was dreadful, overcooked, and pastries like cardboard. Glad we did not have dinner there. Will not stay again or recommend. Read less
Likes:
Nothing apart from friendly staff and location.
Dislikes:
Everything apart from friendly staff.
Guest Review for Norton House Hotel, Swansea
David
Group of Adults
Stayed: May '14
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A weekend away with friends"
Relaxed, nice garden and outside area which we were free to use. Friendly staff. Great weather helped make this a memorable weekend with friends. Some of the rooms disappointing but overall a good bas… Read more
"A weekend away with friends"
Relaxed, nice garden and outside area which we were free to use. Friendly staff. Great weather helped make this a memorable weekend with friends. Some of the rooms disappointing but overall a good base. Read less
Likes:
The food was excellent. All the staff were very friendly. The hotel itself is ideally situated to explore the local area. We enjoyed using the garden to relax and eat our picnic after arrival.
Dislikes:
The rooms are variable. Our friends room was only a few pounds more but much nicer.
Our room was above the kitchen and it was quite smelly at times.
Guest Review for Norton House Hotel, Swansea
Stephanie
Group of Adults
Stayed: May '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
4
"Modern self catering apartment"
Lovely modern self catering apartment, one twin room, one room with double bed. Comfortable with all facilities needed. Sea front promenade at the bottom of road, shopping area approx. 10 min walk, id… Read more
"Modern self catering apartment"
Lovely modern self catering apartment, one twin room, one room with double bed. Comfortable with all facilities needed. Sea front promenade at the bottom of road, shopping area approx. 10 min walk, ideally situated for a stay in the Mumbles. Read less
Likes:
Location of hotel, room was modern.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Christine
Mature Couple
Stayed: Apr '14
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
4
"average stay"
Enjoyable… Read more
"average stay"
Enjoyable Read less
Likes:
Restful
Dislikes:
ground floor garden room too noisy -
Guest Review for Norton House Hotel, Swansea
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