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Norton House Hotel Swansea
Bed & breakfast
Guest Rating: 3.8
See all 106 reviews
17 Norton Road , Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  United Kingdom
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.7
Friendliness:
4.3
Cleanliness:
3.8
Facilities:
3.5
Staff service:
4.1
Location:
4.4
Breakfast:
4.0
Guest Rating:
3.8
From 106 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Shauna
Alone
Stayed: May '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Extremley Happy!"
What a lovely hotel, the staff were helpful and friendly and very accommodating.… Read more
"Extremley Happy!"
What a lovely hotel, the staff were helpful and friendly and very accommodating. Read less
Likes:
The room was beautiful and clean - Number 6
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Vivian
Mature Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Convenient location in a beautiful area"
Enjoyed the recently refurbished room. Just little niggles to comment on. The coat hooks on the inside of the bathroom door (in room 12) stuck out too far, banging into my head on entry and exit. Th… Read more
"Convenient location in a beautiful area"
Enjoyed the recently refurbished room. Just little niggles to comment on. The coat hooks on the inside of the bathroom door (in room 12) stuck out too far, banging into my head on entry and exit. The new shower tray was very shallow, and easily overflowed.
In the main reception area, and restaurant, the lighting was cold white, and may be improved with warm white LED to give a more welcoming ambience Read less
Likes:
Convenient, comfortable , good value and well located.
Dislikes:
The entry door to room a12 was directly opposite the bed, making you feel exposed. The vertical blinds did not appear to work, necessitating the closure of the curtains
Guest Review for Norton House Hotel, Swansea
jane
Alone
Stayed: Apr '18
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"More a Motel than Hotel, the wifi failed all the time even though staff kept resstting it."
2 day break. Very disappointed as i have eaten at this hotel many times.… Read more
"More a Motel than Hotel, the wifi failed all the time even though staff kept resstting it."
2 day break. Very disappointed as i have eaten at this hotel many times. Read less
Likes:
Close to Mumbles, easy to find.
Dislikes:
The design and construction of the rooms is horrible. You can clearly hear anyone above your room .Your bedroom door opens directly onto car park.
Guest Review for Norton House Hotel, Swansea
Sam
Family with young Children
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
3
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Overnight family stay"
We stayed for one night in April 2018 in a family room with 2 children (8&2 years old).… Read more
"Overnight family stay"
We stayed for one night in April 2018 in a family room with 2 children (8&2 years old). Read less
Likes:
The room exceeded expectation. It was a lovely space with 2 televisions, a sofa bed, 2 chairs and the bed was super comfortable. Wehad a great nights sleep. The temperature was just right.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Pamela
Family with young Children
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Great"
We’re very familiar with the area as some members come from nearby. We return to the area several times a year… Read more
"Great"
We’re very familiar with the area as some members come from nearby. We return to the area several times a year Read less
Likes:
The food in the restaurant, particularly at night was excellent and I would recommend it to anyone but especially to those who have intolerances.
It is also in an ideal location.
Dislikes:
The problem I had was with large groups of many who were very noisy well into the small hours.
It would have been good if a member of staff could have asked them to keep the noise down. I think they
Guest Review for Norton House Hotel, Swansea
Alison
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly Staff and Beautiful Surroundings"
We stayed for two nights whilst visiting relatives.… Read more
"Friendly Staff and Beautiful Surroundings"
We stayed for two nights whilst visiting relatives. Read less
Likes:
Surrounding area is lovely and the food at breakfast and dinner is fantastic.
Dislikes:
The only thing that could have improved the room would have been the addition of a small fridge.
Guest Review for Norton House Hotel, Swansea
Patricia
Alone
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Excellent, friendly service and very. Lean"
I came to a funeral wake and of course it was a sad event. However it was helped by all the staff involved in their cheerful attitude and quickness when asked for anything. My stay in the hotel was… Read more
"Excellent, friendly service and very. Lean"
I came to a funeral wake and of course it was a sad event. However it was helped by all the staff involved in their cheerful attitude and quickness when asked for anything. My stay in the hotel was better than I expected for a 3 star rating. Read less
Likes:
I have said it all before
Dislikes:
A more comfortable chair in the bedroom would have helped as there was no great lounge bar to relax with a drink or to sit and read etc.
Guest Review for Norton House Hotel, Swansea
mark
Alone
Stayed: Mar '18
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"Nice building, cheap fittings"
Pleasant staff, nice building, let down by en suite room that was too small for its contents. Cooked breakfast had cheap ingredients and looked like they had been cooked in m8crowave.… Read more
"Nice building, cheap fittings"
Pleasant staff, nice building, let down by en suite room that was too small for its contents. Cooked breakfast had cheap ingredients and looked like they had been cooked in m8crowave. Read less
Likes:
Quiet room.
Dislikes:
Shower tiny and only just managed to get through door.
Guest Review for Norton House Hotel, Swansea
Kris
Family with young Children
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
"Affordable stay in a spacious apartment"
A very enjoyable stay and very happy with most aspects.… Read more
"Affordable stay in a spacious apartment"
A very enjoyable stay and very happy with most aspects. Read less
Likes:
Space and rooms: en-suite bedroom and separate bathroom with bath. The fridge/freezer was the best aspect of it he kitchen - it was a nice touch to provide tea etc.
Dislikes:
Minor issue with hot water, which was quickly attended by to. The heavy doors were a bit of a pain with a 3 year old but no big deal.
Guest Review for Norton House Hotel, Swansea
Guy
Family with older Children
Stayed: Jan '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Convenient and value for money 2 bed suite for overnight stop whilst visiting Swansea university"
Stayed here for just for one night whilst visiting Swansea University, so didn't get to see much around the hotel, but looks a nice building close to sea. The 2 bed suite looked as though it was fairl… Read more
"Convenient and value for money 2 bed suite for overnight stop whilst visiting Swansea university"
Stayed here for just for one night whilst visiting Swansea University, so didn't get to see much around the hotel, but looks a nice building close to sea. The 2 bed suite looked as though it was fairly recently refurbished, with everything pretty new looking and clean. The staff were helpful Read less
Likes:
Everything was clean. Breakfast was good
Dislikes:
Due to heavy rain and overflowing gutter on adjacent building, woken in the morning by sound of pouring water
Guest Review for Norton House Hotel, Swansea
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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