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Norton House Hotel Swansea
Bed & breakfast
Guest Rating: 3.7
See all 86 reviews
17 Norton Road , Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  United Kingdom
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.5
Friendliness:
4.2
Cleanliness:
3.7
Facilities:
3.4
Staff service:
4.1
Location:
4.3
Breakfast:
4.0
Guest Rating:
3.7
From 86 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Sharon
Group of Adults
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Lovely old hotel, great overnight spot"
Great overnight stay. Lovely old manor house converted to a hotel. We stayed in one of the apartments which was very roomy, comfortable and convenient. The staff were very helpful and friendly. The re… Read more
"Lovely old hotel, great overnight spot"
Great overnight stay. Lovely old manor house converted to a hotel. We stayed in one of the apartments which was very roomy, comfortable and convenient. The staff were very helpful and friendly. The restaurant was a lovely room and the good was good - not excellent but certainly very tasty and very good value. Read less
Likes:
Great apartment, convenient for Mumbles and Swansea
Dislikes:
Staircase leading up to apartment was a bit awkward as I had an injured knee and my sister-in-law wears a supportive boot but they were manageable but could be an issue with more severe disabilities
Guest Review for Norton House Hotel, Swansea
Sarah
Mature Couple
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Great little hotel"
Stayed here for one night whilst visiting my daughter… Read more
"Great little hotel"
Stayed here for one night whilst visiting my daughter Read less
Likes:
The location is great, very close to the seafront and easy to find. Staff were friendly, breakfast was well cooked and tasty. Rooms were clean and well furnished, obviously been refurbished recently.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Melanie
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely"
Great, easy to park for walking into mumbles , nice big car park, friendly staff, good service , refurbished rooms. Nice breakfast choice lots of fruit. Good price for rooms and bb.… Read more
"Lovely"
Great, easy to park for walking into mumbles , nice big car park, friendly staff, good service , refurbished rooms. Nice breakfast choice lots of fruit. Good price for rooms and bb. Read less
Likes:
Lovely refurbished rooms compared to our last stay, rooms very nice room 10 outside block not main building. Easy to walk into mumbles, lovely plentiful breakfast choice.
Dislikes:
The different prices for the same food on the menu depending when you ate , lunch , between 5-7 and the evening after . Sausages could be browned more, make them more appealing.
Guest Review for Norton House Hotel, Swansea
Susan
Mature Couple
Stayed: Jul '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Faulty Towers with bad plumbing!!"
Litany of housekeeping problems with both rooms of our 2 night stay from faulty taps, loo seats, shower no draining, one TV burst in to life at midnight whilst the other had no control, accommodations… Read more
"Faulty Towers with bad plumbing!!"
Litany of housekeeping problems with both rooms of our 2 night stay from faulty taps, loo seats, shower no draining, one TV burst in to life at midnight whilst the other had no control, accommodations was not fitted out for the number of potential users, awful plastic pillow protectors that made sleep impossible, and so the list went on. The owner promised us on the Monday after our visit that he would send a complimentary night stay voucher as compensation - it never materialised Read less
Likes:
The location was OK
Dislikes:
Aside from all the issues above, we could not get a table in the restaurant on either night and had to eat our dinner using breakfast bar stool, not a good way to spend my birthday
Guest Review for Norton House Hotel, Swansea
CHRISTOPHER
Mature Couple
Stayed: Jul '17
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Enjoyable Mumbles break"
Picked Norton House for a short summer break due to its location and reviews. It was definitely a good choice and would consider returning in the future.… Read more
"Enjoyable Mumbles break"
Picked Norton House for a short summer break due to its location and reviews. It was definitely a good choice and would consider returning in the future. Read less
Likes:
The hotel had been freshly decorated and the rooms and public areas were all bright and clean looking.
We found all the staff professional and very friendly.
Dislikes:
Standard and superior rooms all seem to be very small. Room 1 needed a privacy curtain for bathroom window. Not enough clothes hangers, and none for trousers. No window lock is a big security issue.
Guest Review for Norton House Hotel, Swansea
Dan
Alone
Stayed: Jul '17
4
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Convenient for university campus"
2 nights on business… Read more
"Convenient for university campus"
2 nights on business Read less
Likes:
Convenient for university
Dislikes:
No internet or mobile phone in room 19. VERY annoying. Could not sleep because of noise from plastic pillow liners. Had to remove them to sleep. Because of these I would not recommend hotel.
Guest Review for Norton House Hotel, Swansea
Ian
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Stunning"
Relaxing place to stay, close to the Mumbles promenade… Read more
"Stunning"
Relaxing place to stay, close to the Mumbles promenade Read less
Likes:
Staff, location, breakfast, price.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Elaine
Family with older Children
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
"Brilliant 2 bed apartment"
Visiting Swansea Uni open day and needed two rooms. The apartment represented excellent value and had everything we needed and more, even a dishwasher. Will definitely stay when in area again and have… Read more
"Brilliant 2 bed apartment"
Visiting Swansea Uni open day and needed two rooms. The apartment represented excellent value and had everything we needed and more, even a dishwasher. Will definitely stay when in area again and have already recommended to a friend. Read less
Likes:
Quiet and comfortable. Good location.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Andrew
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fourth visit"
Fourth visit to Norton House new rooms amazing, bathroom and shower fantastic. Breakfast fantastic value as always.We love the location and parking an added bonus.… Read more
"Fourth visit"
Fourth visit to Norton House new rooms amazing, bathroom and shower fantastic. Breakfast fantastic value as always.We love the location and parking an added bonus. Read less
Likes:
Just relaxing perfect for visiting our son at Swansea University.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Veronika
Mature Couple
Stayed: Jun '17
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
5
"Under refurbishment but okay"
Our son in law did the dragon race and we stayed for support. The hotel was functional and friendly.… Read more
"Under refurbishment but okay"
Our son in law did the dragon race and we stayed for support. The hotel was functional and friendly. Read less
Likes:
Friendly staff
Dislikes:
Bedroom but it was going to be refunded
Guest Review for Norton House Hotel, Swansea
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