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Norton House Hotel Swansea
Bed and Breakfast
Guest Rating: 3.7
See all 69 reviews
17 Norton Road , Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  United Kingdom
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.5
Friendliness:
4.2
Cleanliness:
3.6
Facilities:
3.5
Staff service:
4.0
Location:
4.3
Breakfast:
4.0
Guest Rating:
3.7
From 69 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
Alexander
Mature Couple
Stayed: Nov '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"never stayed in a doggy, grotty, humid room like this since my student years"
After having put in some efford to secure a nice room for my one night stay, I found it quite amazong that it is still possible, to be allocated a room I wanted to walk out before settling in. Having… Read more
"never stayed in a doggy, grotty, humid room like this since my student years"
After having put in some efford to secure a nice room for my one night stay, I found it quite amazong that it is still possible, to be allocated a room I wanted to walk out before settling in. Having payed in advance in full, I was denied any reimbursement for a cancellation.
The room was dark, moist to the extend that the paint was coming of the walls and the carpet felt wet. There was no hot water for showering. It was a walk back in time 40 years when rooms in the UK were like this. Read less
Likes:
Nothing
Dislikes:
Everything. Worst - the manager on duty did not care at all about our complains.
Guest Review for Norton House Hotel, Swansea
RMS.BOOKING.COM.DP
Mature Couple
Stayed: Nov '16
3
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
2
"Tired, dated rooms"
On the plus side, the staff were excellent, the hotel very clean, it was quiet and there was plenty of parking.
Unfortunately the rooms were very poor material condition. The window almost dangerous,… Read more
"Tired, dated rooms"
On the plus side, the staff were excellent, the hotel very clean, it was quiet and there was plenty of parking.
Unfortunately the rooms were very poor material condition. The window almost dangerous, the bath side patched together, the shower spray easily splashed onto the bathroom light, broken loose bathroom floor tile, wardrobe too small to put anything in and interior peeling away, carpet well past its best etc etc. They were refurbishing restaurant, they need to do the rooms urgently. Read less
Likes:
Location, access, and overall a quiet peaceful overnight stay.
Dislikes:
No, for one night it was livable, but until a refurbishment is carried out, there are better rooms elsewhere.
Guest Review for Norton House Hotel, Swansea
RMS.BOOKING.COM.DP
Family with older Children
Stayed: Nov '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely place to stay with excellent staff"
Close to lots of interesting places, lovely walks and the pier… Read more
"Lovely place to stay with excellent staff"
Close to lots of interesting places, lovely walks and the pier Read less
Likes:
Comfortable beds , quiet room, nice location.
Dislikes:
leaking shower tray
Guest Review for Norton House Hotel, Swansea
RMS.BOOKING.COM.DP
Young Couple
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"great"
Comfortable, lovely breakfast… Read more
"great"
Comfortable, lovely breakfast Read less
Likes:
Location, breakfast
Dislikes:
Couldn't open the window and it was a little warm and hard to pull curtains overy in the night they got stuck.
Guest Review for Norton House Hotel, Swansea
RMS.BOOKING.COM.DP
Group of Adults
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"very good"
excellent… Read more
"very good"
excellent Read less
Likes:
having an apartment
Dislikes:
fire doors were noisy when closing
Guest Review for Norton House Hotel, Swansea
RMS.BOOKING.COM.DP
Mature Couple
Stayed: Oct '16
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Very friendly and attentive staff."
Another enjoyable stay.… Read more
"Very friendly and attentive staff."
Another enjoyable stay. Read less
Likes:
Had an executive room which was fabulous!
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
serena
Young Couple
Stayed: Oct '16
3
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"Excellent staff but room in dire need of a makeover"
Staff very friendly and location excellent.
This hotel could be outstanding if it wasn't for the 1 star room.
We have stayed here before last year and the room was the same last time and we gave the… Read more
"Excellent staff but room in dire need of a makeover"
Staff very friendly and location excellent.
This hotel could be outstanding if it wasn't for the 1 star room.
We have stayed here before last year and the room was the same last time and we gave the hotel the benefit of the doubt but this time was just as bad if not worse.
I will not go into detail but I will just say that the block of rooms (I cannot comment on the rest of the rooms in the hotel)are really in dire need of a complete upgrade.
Apart the comfy bed there is nothing nice I can s Read less
Likes:
Very Friendly staff and excellent breakfast.
Hotel is in a perfect location.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Jeffrey
Mature Couple
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good service, good staff, fabulous food choice and taste, brilliant chef."
Venue, staff, food choice, quality and taste all fabulous, shower was poor, low pressure.… Read more
"Good service, good staff, fabulous food choice and taste, brilliant chef."
Venue, staff, food choice, quality and taste all fabulous, shower was poor, low pressure. Read less
Likes:
Overall experience was excellent
Dislikes:
As I mentioned shower was rather pathetic, just about acceptable
Guest Review for Norton House Hotel, Swansea
Judith
Group of Adults
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Short break"
Very comfortable and good location.… Read more
"Short break"
Very comfortable and good location. Read less
Likes:
Everything
Dislikes:
No
Guest Review for Norton House Hotel, Swansea
Ronald
Mature Couple
Stayed: Sep '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Large airy clean room with comfortable beds"
Very wet hardly stopped raining for four days!… Read more
"Large airy clean room with comfortable beds"
Very wet hardly stopped raining for four days! Read less
Likes:
Liked the area
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
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