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Norton House Hotel Swansea
Welsh Tourist Board 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.7
See all 58 reviews
17 Norton Road, Mumbles

Swansea, 

Swansea, 


SA3 5TQ,  Wales
Average Guest Rating for Norton House Hotel, Swansea
Guest reviews for Norton House Hotel, Swansea are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.7
Friendliness:
4.3
Cleanliness:
3.7
Facilities:
3.5
Staff service:
4.1
Location:
4.4
Breakfast:
4.2
Guest Rating:
3.7
From 58 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Bridget
Mature Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Very good food! Evening and breakfast, would recommend"
Only short stay but ideal location, good parking and staff very helpful.… Read more
"Very good food! Evening and breakfast, would recommend"
Only short stay but ideal location, good parking and staff very helpful. Read less
Likes:
Good parking, would have liked a lift for upper floors, but managed ok. Staff very helpful and food excellent. Lovely fresh crab!
Dislikes:
Front porch and steps extremely slippery in the downpours. As I use crutches this made them quite dangerous for me.
Guest Review for Norton House Hotel, Swansea
david
Alone
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Very friendly staff and lovely atmosphere"
Staying at the Norton is a homely experience. Accommodation is good but basic. Served my purposes. Full Welsh breakfast is lovely. Great to come out of the cold and wind into a lovely warm and frie… Read more
"Very friendly staff and lovely atmosphere"
Staying at the Norton is a homely experience. Accommodation is good but basic. Served my purposes. Full Welsh breakfast is lovely. Great to come out of the cold and wind into a lovely warm and friendly place Read less
Likes:
Quiet and peaceful.
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Phil
Mature Couple
Stayed: Mar '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"An excellent find"
We had a very large and beautifully furnished room that was spotlessly clean. It was warm and comfortable.There are a few minor maintenance issues as mentioned in other reviews but they didn't spoil o… Read more
"An excellent find"
We had a very large and beautifully furnished room that was spotlessly clean. It was warm and comfortable.There are a few minor maintenance issues as mentioned in other reviews but they didn't spoil our stay in any way.
Breakfast was of a high quality, great selection and served by a friendly and efficient waiter.
Everything we could ask for from a hotel and at a great price too. Read less
Likes:
Location, quality of the room, friendliness, cleanliness.
Dislikes:
Just a few very minor maintenance issues (but nothing to spoil the stay)
Guest Review for Norton House Hotel, Swansea
Andrew
Mature Couple
Stayed: Mar '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Wedding day"
The hotel was good Staff very friendly, the hotel is looking dry tired needs to be upgraded… Read more
"Wedding day"
The hotel was good Staff very friendly, the hotel is looking dry tired needs to be upgraded Read less
Likes:
The approach of the staff
Dislikes:
No no nothing
Guest Review for Norton House Hotel, Swansea
Jason
Young Couple
Stayed: Jan '16
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Great food but room needs a new radiator"
We really enjoyed our stay.
We had a fantastic meal on the Friday night and the breakfasts were really good.
However, in room 14 the radiator didn't work so we had one cold night. Also the wifi doe… Read more
"Great food but room needs a new radiator"
We really enjoyed our stay.
We had a fantastic meal on the Friday night and the breakfasts were really good.
However, in room 14 the radiator didn't work so we had one cold night. Also the wifi doesn't work in that room - probably a bad reception spot. Read less
Likes:
Food and staff were very friendly?
Dislikes:
Radiator not working and wifi
Guest Review for Norton House Hotel, Swansea
Robert
Mature Couple
Stayed: Jan '16
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Overnight stay"
One night stopover to meet friends. Overall fair vfm. Booking process ok although I did not like the statement by eviivo on PayPal that they could use my credit card for future bookings.… Read more
"Overnight stay"
One night stopover to meet friends. Overall fair vfm. Booking process ok although I did not like the statement by eviivo on PayPal that they could use my credit card for future bookings. Read less
Likes:
Lovely old house, maybe in need of some repair, but has character.
Dislikes:
Bathroom in our executive, four poster bedroom was somewhat below standard. No shower, or hand held shower attachment for bath. Hot and cold taps wrong way round hot on right?No bath mat to stand on!
Guest Review for Norton House Hotel, Swansea
Jeffrey
Mature Couple
Stayed: Dec '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Value for money"
We had to make an unexpected visit to Swansea and the Norton House Hotel was more than adequate for our needs. Although the hotel does need some updating the surroundings more than compensated for thi… Read more
"Value for money"
We had to make an unexpected visit to Swansea and the Norton House Hotel was more than adequate for our needs. Although the hotel does need some updating the surroundings more than compensated for this. Read less
Likes:
Everything was fine, room warm and clean, bed comfortable and the breakfast was excellent. Overall very good value for money
Dislikes:
None
Guest Review for Norton House Hotel, Swansea
Elaine
Mature Couple
Stayed: Nov '15
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Relaxing"
Lovely location, unfortunately the hotel is looking a little sad now!… Read more
"Relaxing"
Lovely location, unfortunately the hotel is looking a little sad now! Read less
Likes:
Friendly staff
Dislikes:
The weather!
Guest Review for Norton House Hotel, Swansea
Kay
Mature Couple
Stayed: Nov '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Relaxing and peaceful"
The stay was relaxing,peaceful and a well earned break.… Read more
"Relaxing and peaceful"
The stay was relaxing,peaceful and a well earned break. Read less
Likes:
The room we had was ground floor with doors onto a little terrace to sit out on if weather was nice.Also how peaceful it was and sea views from the room.
Dislikes:
Not really the only little niggle was that the dressing gowns did not have belts if needed to put on in middle of night to evacuate.
Guest Review for Norton House Hotel, Swansea
Richard
Young Couple
Stayed: Nov '15
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Nice hotel but not the cleanest"
Okay… Read more
"Nice hotel but not the cleanest"
Okay Read less
Likes:
The food was good
Dislikes:
The headboard in room 2 was thick with dust, I also left my suit in the wardrobe by accident, nobody called to tell me. it wasn't util the evening when i was driving to Cornwall that i realised.
Guest Review for Norton House Hotel, Swansea
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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