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The Elephant on the Tyne Hotel Gateshead
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.5
See all 147 reviews
The Elephant on the Tyne Hotel, Green Lane

Gateshead, 

Tyne and Wear, 


NE10 0SB,  England
Average Guest Rating for The Elephant on the Tyne Hotel, Gateshead
Guest reviews for The Elephant on the Tyne Hotel, Gateshead are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.6
Friendliness:
4.2
Cleanliness:
3.5
Facilities:
3.3
Staff service:
3.8
Location:
3.8
Breakfast:
3.6
Guest Rating:
3.5
From 147 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Eva
Mature Couple
Stayed: Jul '14
2
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
1
Facilities:
3
Staff service:
2
Location:
5
Breakfast:
1
"We only stay at the E&C because of its location. the managemet have good inetons."
Very noisy on the weekend because of a wedding.
Some days we had 2 towels, others 3 or 4. Coffee or tea was not always available in the room, nor was shampoo, toilet paper or soap, we had to go and… Read more
"We only stay at the E&C because of its location. the managemet have good inetons."
Very noisy on the weekend because of a wedding.
Some days we had 2 towels, others 3 or 4. Coffee or tea was not always available in the room, nor was shampoo, toilet paper or soap, we had to go and ask for it. Read less
Likes:
Good location. Clean beds. Friendly staff.
Dislikes:
The cleaning of the rooms. Our room was not vacumecleaned once though we stayed for a full 7 days this time.
Guest Review for The Elephant on the Tyne Hotel, Gateshead
Mark
With a colleague
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Comfortable"
Comfortable & Enjoyable… Read more
"Comfortable"
Comfortable & Enjoyable Read less
Likes:
Everything
Dislikes:
Nothing
Guest Review for The Elephant on the Tyne Hotel, Gateshead
Caroline
Group of Adults
Stayed: Jul '14
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
"Birthday celebration"
Ok… Read more
"Birthday celebration"
Ok Read less
Likes:
Easy to find
Dislikes:
We came down for breakfast at 9.55 and were turned away and told it was only served until 10 we were very dissatisfied with this as we had payed for the 3 of us to have the breakfast!
Guest Review for The Elephant on the Tyne Hotel, Gateshead
robert
Group of Adults
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"great place to stay"
our stay was spot on we had a great time… Read more
"great place to stay"
our stay was spot on we had a great time Read less
Likes:
the hotel was very clean the view was awesome the room was very large plenty of room to move about and get the wheelchair in with no problem it was lovely and clean the staff were very pleasant
Dislikes:
no
Guest Review for The Elephant on the Tyne Hotel, Gateshead
Mark
With a colleague
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Enjoyable"
Enjoyable… Read more
"Enjoyable"
Enjoyable Read less
Likes:
Everything
Dislikes:
None
Guest Review for The Elephant on the Tyne Hotel, Gateshead
Alan
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
3
"Comfortable enough but hotel seems a little 'tired'"
Overnight stop to visit relatives on Tyneside… Read more
"Comfortable enough but hotel seems a little 'tired'"
Overnight stop to visit relatives on Tyneside Read less
Likes:
Pleasantly surprised by environment along riverside
Dislikes:
Awful smell from nearby during late evening and night.
Guest Review for The Elephant on the Tyne Hotel, Gateshead
Michael
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Pleasant hotel for one nights stay"
Relaxed… Read more
"Pleasant hotel for one nights stay"
Relaxed Read less
Likes:
Peace & quiet
Dislikes:
None
Guest Review for The Elephant on the Tyne Hotel, Gateshead
Martin
Alone
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Terrible place to stay"
On arrival I was told that the hotel didn't take cash and that the nearest cash machine was 15 minutes away - I arrived by taxi so had no transport . The hotel advertised that it had a restaurant but… Read more
"Terrible place to stay"
On arrival I was told that the hotel didn't take cash and that the nearest cash machine was 15 minutes away - I arrived by taxi so had no transport . The hotel advertised that it had a restaurant but I was told that the kitchen was closed on Friday ( my arrival day ) the staff told me there was a local pub 5 minutes away - it was 15 minutes walk . There was no hot water to shower in the morning and when I went for breakfast at 8.15 I was told that the chef wouldn't be there till 9am - I left Read less
Likes:
I got a refund for breakfast
Dislikes:
No mention of cards not being accepted and no mention on website of no kitchen on Friday .
Guest Review for The Elephant on the Tyne Hotel, Gateshead
Harry & Rose-Mary
Group of Adults
Stayed: May '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
4
Location:
1
Breakfast:
2
"Very disappointing compared to brochure & website photos & description"
No-one on reception on arrival. Not directed to rooms or given times for breakfast etc. Had phoned to request rooms for an extra night was unable to pay by card(!!) and cash machine was not working. N… Read more
"Very disappointing compared to brochure & website photos & description"
No-one on reception on arrival. Not directed to rooms or given times for breakfast etc. Had phoned to request rooms for an extra night was unable to pay by card(!!) and cash machine was not working. No air-dryers or trouser presses-rooms were tired and needed revamp. Breakfast on Sunday was excellent but my party was offered a bacon or sausage sandwich on Monday which they did NOT enjoy. We thought we had taken a wrong turning as hotel is situated at the end of an industrial site. Not good value Read less
Likes:
Wedding reception was excellent and we were all well looked after through out the evening.
Dislikes:
Room keys are attached to a large wooden fish and when handed in-as too big for handbags-were just left on the desk & reception was mostly unattended. Rooms could be cleaner.
Guest Review for The Elephant on the Tyne Hotel, Gateshead
Leanne
Group of Adults
Stayed: Feb '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
"Clean, friendly good value for money"
Overnight stay for a night out in Newcastle. Rooms were clean and staff were friendly.… Read more
"Clean, friendly good value for money"
Overnight stay for a night out in Newcastle. Rooms were clean and staff were friendly. Read less
Likes:
Spacious rooms. Good value for money
Dislikes:
The rooms were quite hot, and the windows were locked.
Guest Review for The Elephant on the Tyne Hotel, Gateshead
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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