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Hedgefield House Hotel Newcastle Upon Tyne
Visit Britain 4 Stars Guest Accommodation
Hotel
Guest Rating: 4.5
See all 189 reviews
Hedgefield House, Stella Road, Blaydon on Tyne

Newcastle Upon Tyne, 

Tyne and Wear, 


NE21 4LR,  England
Average Guest Rating for Hedgefield House Hotel, Newcastle Upon Tyne
Guest reviews for Hedgefield House Hotel, Newcastle Upon Tyne are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.5
Friendliness:
4.5
Cleanliness:
4.7
Facilities:
4.2
Staff service:
4.6
Location:
4.4
Breakfast:
3.9
Guest Rating:
4.5
From 189 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Jeffrey
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Beautiful property!"
This was a short drive from town and a great choice for a B&B in the area.… Read more
"Beautiful property!"
This was a short drive from town and a great choice for a B&B in the area. Read less
Likes:
The property was deluxe and in great condition. Sorry we had to move on!
Dislikes:
None
Guest Review for Hedgefield House Hotel, Newcastle Upon Tyne
Lindsay
Family with young Children
Stayed: Sep '14
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
3
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable"
The hotel is beautifully decorated & the continental breakfast was delicious, however I'm
Not sure it can be described as a hotel, it's more like a B&B as there is no bar or restaurant within. The ho… Read more
"Comfortable"
The hotel is beautifully decorated & the continental breakfast was delicious, however I'm
Not sure it can be described as a hotel, it's more like a B&B as there is no bar or restaurant within. The hotel owner/manager did not make us feel
Welcome on arrival stating they did not take children under 5& it was policy. However this was not on website or terms & conditions & I had booked a family room !!! He later apologised but tbh it made us feel very unwelcome. Read less
Likes:
The decor & the breakfast
Dislikes:
As soon as we walked in we were greeted in a very cold manner as the owner/manager looked at our 2yr old child in disgust and stated that they did not have children under 5 in their hotel it's policy
Response from Hedgefield House Hotel:
Thank you for your review.Our website does state clearly that we only accept children 5 years+. This has arisen because of guests booking a double or twin room and then arriving with a baby.Our insurance will only cover a certain no. per room and would be invalidated if this was exceeded.In your case, I realize that you booked a family room for three persons, therefore the insurance issue did not arise.I apologize if you felt unwelcome. I hope the rest of your stay came up to expectations.
Guest Review for Hedgefield House Hotel, Newcastle Upon Tyne
Michael
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very luxurious"
Stay in a room with 4 poster bed, also had a lovely roll top bath. Room done to a very high standard… Read more
"Very luxurious"
Stay in a room with 4 poster bed, also had a lovely roll top bath. Room done to a very high standard Read less
Likes:
The hotel was fabulous
Dislikes:
No
Response from Hedgefield House Hotel:
Thank you so much for your lovely remarks.
Guest Review for Hedgefield House Hotel, Newcastle Upon Tyne
Andy
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"warm friendly service combined with quality accommodation"
We stayed over night last Saturday and it was a pleasure to be there from start to finish. Warm welcome on arrival then shown to a well presented and spacious room with large en suite. The continenta… Read more
"warm friendly service combined with quality accommodation"
We stayed over night last Saturday and it was a pleasure to be there from start to finish. Warm welcome on arrival then shown to a well presented and spacious room with large en suite. The continental breakfast the next day was the best we ever experienced so far and again staff were warm and welcoming. Would stay again. Hopefully next time the weather is better as the grounds would make an excellent place to relax in the sunshine. Read less
Likes:
Everything
Dislikes:
Nothing to complain about
Response from Hedgefield House Hotel:
Thank you so much for your very kind review.
Guest Review for Hedgefield House Hotel, Newcastle Upon Tyne
Angelika
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Comfortable stay in beautiful surroundings"
The hotel is peaceful and quiet, tucked away from a busy main road, surrounded by a lovely small wood and pretty garden. The main house is comfortably furnished, and the breakfast room is particularly… Read more
"Comfortable stay in beautiful surroundings"
The hotel is peaceful and quiet, tucked away from a busy main road, surrounded by a lovely small wood and pretty garden. The main house is comfortably furnished, and the breakfast room is particularly pretty. We stayed in a twin room in the annexe, which was very clean and comfortable, with a shared bathroom. Read less
Likes:
Anthony was very friendly, welcoming and solicitous. He took good care of us! The house is peaceful and calm. Our room was comfortable and clean. Breakfast was excellent - lots of choice.
Dislikes:
We'd have liked to stay a bit longer! Our room in the annexe was not as ornate as rooms in the main house, but was still very nice.
Guest Review for Hedgefield House Hotel, Newcastle Upon Tyne
oliver
Family with older Children
Stayed: Jul '14
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
3
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"all right"
cycling; overnight stay before taking ferry to Amsterdam… Read more
"all right"
cycling; overnight stay before taking ferry to Amsterdam Read less
Likes:
nice house, very nice garden, much space in room (3 beds), modern bathroom, good continental breakfast, service was good
Dislikes:
service could have been more "one-on-one" for a B&B, felt more like in a hotel
Guest Review for Hedgefield House Hotel, Newcastle Upon Tyne
Rachel
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
4
Breakfast:
4
"Relaxed evening"
Lovely hotel for a quiet break… Read more
"Relaxed evening"
Lovely hotel for a quiet break Read less
Likes:
The surroundings were rural whilst being very close to the city
Dislikes:
None
Guest Review for Hedgefield House Hotel, Newcastle Upon Tyne
Marie-Claude
Alone
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A beautiful place to stay in one of our favourite parts of the world"
A welcoming historical building managed by friendly people in a lovely setting.… Read more
"A beautiful place to stay in one of our favourite parts of the world"
A welcoming historical building managed by friendly people in a lovely setting. Read less
Likes:
See above
Dislikes:
None
Guest Review for Hedgefield House Hotel, Newcastle Upon Tyne
Nancy
Group of Adults
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"City accommodation with country feeling"
Pleasant but too short… Read more
"City accommodation with country feeling"
Pleasant but too short Read less
Likes:
Quiet, beautiful gardens
Dislikes:
None
Guest Review for Hedgefield House Hotel, Newcastle Upon Tyne
Rachel
Group of Adults
Stayed: Jun '14
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
3
Breakfast:
3
"Lovely quiet hotel surrounded by stunning gardens"
My 2 sisters and I wanted to visit Newcastle but stay in a quiet area and this hotel ticked that box.… Read more
"Lovely quiet hotel surrounded by stunning gardens"
My 2 sisters and I wanted to visit Newcastle but stay in a quiet area and this hotel ticked that box. Read less
Likes:
I thought the rooms were of good standard and the continental breakfast had a good choice.
The manager in charge of breakfast was very helpful and efficient.
Dislikes:
I think for the cost of the room, a cooked breakfast should be offered.
They need to look at the plumbing as all 3 of us had showers where the temperature kept changing from hot to cold.
Guest Review for Hedgefield House Hotel, Newcastle Upon Tyne
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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