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Cross Arms Hotel South Shields
Self Assessed 2 Stars Hotel
Bed and Breakfast
Guest Rating: 4.2
See all 33 reviews
Cross Arms Hotel, Barrington Street

South Shields, 

Tyne and Wear, 


NE33 1AN,  England
Average Guest Rating for Cross Arms Hotel, South Shields
Guest reviews for Cross Arms Hotel, South Shields are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.4
Friendliness:
4.5
Cleanliness:
4.2
Facilities:
4.0
Staff service:
4.2
Location:
4.5
Breakfast:
3.2
Guest Rating:
4.2
From 33 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Cai
Group of Adults
Stayed: Oct '14
5
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
1
"Cheap, Near Metro, Above Pub"
The walls were paper thin, the shower was a little bit rubbish and for some explicable reason there was a copy of Craig Bellamy's autobiography in the room next to the bible... But It is cheap as chip… Read more
"Cheap, Near Metro, Above Pub"
The walls were paper thin, the shower was a little bit rubbish and for some explicable reason there was a copy of Craig Bellamy's autobiography in the room next to the bible... But It is cheap as chips and above a nice pub so 5* Read less
Likes:
Cheap room, cheap beer, close to Metro
Dislikes:
Thin walls.
Guest Review for Cross Arms Hotel, South Shields
Keith
Alone
Stayed: Jun '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Characterful pub"
Stayed one night came for Westoe Mechanics 20 year reunion to meet old work mates.The hotel was a traditional pub full of character & very friendly staff.Not en suite but communal bathroom lovely deco… Read more
"Characterful pub"
Stayed one night came for Westoe Mechanics 20 year reunion to meet old work mates.The hotel was a traditional pub full of character & very friendly staff.Not en suite but communal bathroom lovely decor & spacious ,just short walk along corridor never had to wait.Room comfy two single beds small tv ,coffee & tea facilities,small wash basin .Clean little old fashioned . Read less
Likes:
Location was perfect, rock music on in pub area which I love ,excellent beer,very friendly staff .Live bands feature regular.
Dislikes:
None
Guest Review for Cross Arms Hotel, South Shields
AUDREY
Alone
Stayed: May '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Nice and central"
Have stayed here before, nice room with a nice ensuite, good value for money… Read more
"Nice and central"
Have stayed here before, nice room with a nice ensuite, good value for money Read less
Likes:
It's like self catering, you can help yourself to cereal, tea,coffee, fruit juice, toast. If you prefer a cooked breakfast, the a visit to Asda and cook it yourself
Dislikes:
No
Guest Review for Cross Arms Hotel, South Shields
Jonathon
Alone
Stayed: Apr '13
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
"Nice old pub, basic but clean"
stayed here for 1 night only, its difficult to find as its at the back of buildings on the main road, Parking is non-existing before 5pm unless you use the asda carpark. But the room was clean and war… Read more
"Nice old pub, basic but clean"
stayed here for 1 night only, its difficult to find as its at the back of buildings on the main road, Parking is non-existing before 5pm unless you use the asda carpark. But the room was clean and warm but I wish a shot gun would be provided to shoot the fekin seagulls Read less
Likes:
the pub
Dislikes:
no food available
But nothing that would stop me returning
Response from Cross Arms Hotel:
Just a note to say that the car park is available to guests all day but locals use it as well and it is sometimes difficult to get on but it does clear without fail by 5pm as pointed out.
Guest Review for Cross Arms Hotel, South Shields
Ken
Mature Couple
Stayed: Dec '12
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"location is everything"
xmas without the hassle, nice to be able to go back to
hotel for a drink and entertainment when you felt like it.… Read more
"location is everything"
xmas without the hassle, nice to be able to go back to
hotel for a drink and entertainment when you felt like it. Read less
Likes:
nobody bothered you and staff where always helpfull
Dislikes:
None
Guest Review for Cross Arms Hotel, South Shields
Andy
Alone
Stayed: Oct '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Clean Comfortable Convivial"
Stayed htree nights on business location was handy for Metro and therefore Newcastle airport, also handy for SS Centre.… Read more
"Clean Comfortable Convivial"
Stayed htree nights on business location was handy for Metro and therefore Newcastle airport, also handy for SS Centre. Read less
Likes:
Communial kitchen available for evening use freindly staff
Dislikes:
None
Guest Review for Cross Arms Hotel, South Shields
mark
Alone
Stayed: Oct '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"nice clean and welcoming"
one night… Read more
"nice clean and welcoming"
one night Read less
Likes:
location and price
Dislikes:
everything was fine
Guest Review for Cross Arms Hotel, South Shields
Samantha
Family with older Children
Stayed: Sep '12
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
2
"Excellent location"
Great location , staff friendly, love the entertainment in the bar- could benefit from going bar meals tho.… Read more
"Excellent location"
Great location , staff friendly, love the entertainment in the bar- could benefit from going bar meals tho. Read less
Likes:
Great location, double rooms were spacious - only downside was the in eveness of the floors- as I was with my grandad he did find this slightly difficult especially after a night out
Dislikes:
, would b good if it done bar meals and also sort out the floors very in even.
Guest Review for Cross Arms Hotel, South Shields
kevin
Alone
Stayed: Aug '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Had a GREAT stay!!!"
Stopped over for a few days to explore South Shields/Newcastle. Near all amenities, Dauglas Vaults provides a welcome and comfortable stay after a day out and about. I enjoyed my stay. Would highly re… Read more
"Had a GREAT stay!!!"
Stopped over for a few days to explore South Shields/Newcastle. Near all amenities, Dauglas Vaults provides a welcome and comfortable stay after a day out and about. I enjoyed my stay. Would highly recommend! Read less
Likes:
Very friendly staff, especially the owner Stewart. Comfortable and clean rooms.
Dislikes:
All was fine.
Guest Review for Cross Arms Hotel, South Shields
Maksim
Alone
Stayed: Jul '12
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Value for money."
Were attending maritime training, therefore stayed in that hotel for 3 days. Short distance to the training center, Asda next door, and metro station 1 min walk… Read more
"Value for money."
Were attending maritime training, therefore stayed in that hotel for 3 days. Short distance to the training center, Asda next door, and metro station 1 min walk Read less
Likes:
I liked that the ASDA 24/7 shop was next door and free speedy internet
Dislikes:
The downside of the hotel is that it is a bit smelly. Therefore rooms need constantly ventilated. Windows cannot be securely locked - what can be an issue leaving some valuables inside the room.
Response from Cross Arms Hotel:
We had a problem with the drains in and around the business so I do understand Mr Aleksandrov's complaint and do apologise for any inconvenience caused, albeit a temporary problem that has since been solved.
Guest Review for Cross Arms Hotel, South Shields
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