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Hackett Property Serviced Apartments Sunderland
Visit Britain 4 Stars Serviced Apartments
Hotel
Guest Rating: 4.5
See all 33 reviews
Hawksley House, 26-28 John Street, Sunderland City Centre

Sunderland, 

Tyne and Wear, 


SR1 1JE,  England
Average Guest Rating for Hackett Property Serviced Apartments, Sunderland
Guest reviews for Hackett Property Serviced Apartments, Sunderland are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.3
Friendliness:
4.5
Cleanliness:
4.4
Facilities:
4.5
Staff service:
4.5
Location:
4.4
Guest Rating:
4.5
From 33 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Emma
Group of Adults
Stayed: Jun '13
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Great experience"
We were all very impressed with the apartment. Clean, modern and nice and roomy - everything we hoped for.… Read more
"Great experience"
We were all very impressed with the apartment. Clean, modern and nice and roomy - everything we hoped for. Read less
Likes:
Great location, easy booking procedure, comfy beds!
Dislikes:
No
Response from Hackett Property Serviced Apartments:
Thank you for your feedback, we are pleased that you enjoyed your stay, and hope to see you again soon
Guest Review for Hackett Property Serviced Apartments, Sunderland
Phillippa
Young Couple
Stayed: Dec '12
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
"Great"
An overnight stay in the city centre which felt like a home!… Read more
"Great"
An overnight stay in the city centre which felt like a home! Read less
Likes:
Within walking distance to all shops, bars & restaurants
Dislikes:
None
Response from Hackett Property Serviced Apartments:
Hi Phillippa,
Many thanks for your review! Glad you enjoyed your stay.
Guest Review for Hackett Property Serviced Apartments, Sunderland
Anne
Family with older Children
Stayed: Aug '12
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
5
"Really nice apartment in a great location"
Really comfortable, well equipped, and well located apartment that was good value for money. We were 2 adults travelling with 2 adult children and we took a 2 bedroom apartment. We all loved it.… Read more
"Really nice apartment in a great location"
Really comfortable, well equipped, and well located apartment that was good value for money. We were 2 adults travelling with 2 adult children and we took a 2 bedroom apartment. We all loved it. Read less
Likes:
Plenty of room, very comfortable furniture and beds, nicely equipped kitchen, good showers.
Dislikes:
None
Response from Hackett Property Serviced Apartments:
Hi Anne, many thanks for the lovely review. We are looking to upgrade the TV's soon! Kind Regards, Hackett Property
Guest Review for Hackett Property Serviced Apartments, Sunderland
MHARI A
Group of Adults
Stayed: Jun '12
5
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Excellent location for walking to Stadium of Light"
Beautiful Apartment, immaculate. Staff were extremely friendly and even printed off directions for us.
Apartment centrally located, close to shopping malls and really good restaraunt downstairs. Sta… Read more
"Excellent location for walking to Stadium of Light"
Beautiful Apartment, immaculate. Staff were extremely friendly and even printed off directions for us.
Apartment centrally located, close to shopping malls and really good restaraunt downstairs. Stayed in this apartment as we were attending the Bruce Springsteen concert. Apartment was a bit more expensive than a hotel but the fact that we could walk to and from the concert made it woth it. used the kitchen to cook our breakfast.Shop nearby to buy food. Excellent! Read less
Likes:
closeness to Stadiun of Light, excellent facilities.
Dislikes:
None
Response from Hackett Property Serviced Apartments:
Hope you enjoyed the concert Mhari!
Guest Review for Hackett Property Serviced Apartments, Sunderland
Dermot
Family with young Children
Stayed: Mar '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
3
"Lovely, clean apartment in central location"
We stayed for one night and rented 2 apartments for our party of 6.… Read more
"Lovely, clean apartment in central location"
We stayed for one night and rented 2 apartments for our party of 6. Read less
Likes:
The apartment was nice and clean with wonderfully comfortable beds. It worked much better for us than a hotel stay, as once we had finished our evening meal at a restaurant the kids went to bed.
Dislikes:
The lack of parking was problematic and a few light bulbs were not working. We had rushed the cleaner in order to get an early check in and we did find a dirty glass on the windowsill.
Response from Hackett Property Serviced Apartments:
Hi Kieran! Many thanks for the comments and letting us know about the lighbulb. We hope the three channels were not too much of a shock to the little ones!
Hope to see you again.
Hackett Property
Guest Review for Hackett Property Serviced Apartments, Sunderland
Stephen
Family with young Children
Stayed: Feb '12
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
"A great place to stay in Sunderland City Centre"
We stayed one Saturday night with our 5 and 2 year olds. Lovely period features and high ceilings. The beds were excellent. Very good sound proofing and lots of heat. We ate at D'Aqua Restaurant which… Read more
"A great place to stay in Sunderland City Centre"
We stayed one Saturday night with our 5 and 2 year olds. Lovely period features and high ceilings. The beds were excellent. Very good sound proofing and lots of heat. We ate at D'Aqua Restaurant which was below the apartment in the basement. Read less
Likes:
Well proportioned rooms.
Dislikes:
The TV was wholly inadequate for the size of the huge lounge. We only had BBC 1 and 2 and Channel 4.
Response from Hackett Property Serviced Apartments:
Hi Stephen, Many thanks for the great comments. Apologies about the TV size - the apartments were orignally going to be mainly business clients. Dont worry though we will be upgrading soon! Kind regards, Hackett Property
Guest Review for Hackett Property Serviced Apartments, Sunderland
Cinthia
Family with older Children
Stayed: Feb '12
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
"Quick overnight in the center of town"
We were in Sunderland for an event at the Stadium of Light and a visit to surrounding areas.… Read more
"Quick overnight in the center of town"
We were in Sunderland for an event at the Stadium of Light and a visit to surrounding areas. Read less
Likes:
Conveniently located
Dislikes:
There were very few breakfast options before noon on Sunday morning and it would have been nice to know this in advance.
Response from Hackett Property Serviced Apartments:
Hi Cinthia,
Many thanks for the review! We have now supplied each room with a guide to Sunderland, including great places to eat and their opening times! Kind Regards, Hackett Property.
Guest Review for Hackett Property Serviced Apartments, Sunderland
Margaret
Group of Adults
Stayed: Dec '11
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
"Perfect solution for a Christmas stay in Sunderland"
Although we arrived quite late on the 23rd we had a contact number for a member of staff for which nothing was too much trouble. We were there for a short break to spend Christmas with daughter and he… Read more
"Perfect solution for a Christmas stay in Sunderland"
Although we arrived quite late on the 23rd we had a contact number for a member of staff for which nothing was too much trouble. We were there for a short break to spend Christmas with daughter and her friends who were working in Sunderland during December with only Christmas day off. We cooked a full Christmas dinner for 7 and enjoyed a real "home from home" Christmas Day. The level of equipment surprisingly good and we were even left enough extras for our unexpected guests. Read less
Likes:
The apartment was lovely, well equiped, comfy and perfectly located. Our contact was very helpful and resolved a couple of problems quickly and efficiently. Welcome bottle of wine was a lovely touch!
Dislikes:
Nothing
Response from Hackett Property Serviced Apartments:
Hi Margret,
Many thanks for the lovely review.
Kind Regards,
Hackett Property
Guest Review for Hackett Property Serviced Apartments, Sunderland
DAVID LIVINGSTONE
Mature Couple
Stayed: Nov '11
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Ideal for the purpose - visiting Grand Daughter at University"
Pleasant throughout.… Read more
"Ideal for the purpose - visiting Grand Daughter at University"
Pleasant throughout. Read less
Likes:
Location (for purpose of this visit). Overall atmosphere from arrival to departure.
Dislikes:
Toaster not working.
Response from Hackett Property Serviced Apartments:
Hi David,
Glad you enjoyed your stay and best of luck to your grandaughter at Sunderland University!
Kind Reagrds,
Hackett Property
Guest Review for Hackett Property Serviced Apartments, Sunderland
Elizabeth
Mature Couple
Stayed: Nov '11
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Luxurious home from home living offering excellent value for money!"
We were met by very helpful friendly staff who showed us our fantastic appartment. We were blown away by the luxurious and welcoming first impression. Very upmarket quality finish to all the rooms a… Read more
"Luxurious home from home living offering excellent value for money!"
We were met by very helpful friendly staff who showed us our fantastic appartment. We were blown away by the luxurious and welcoming first impression. Very upmarket quality finish to all the rooms and very well equipped - we didn't want to leave!! Read less
Likes:
Everything - we would definitely stay again and without hesitation recommend it to anyone!
Dislikes:
Nothing at all!
Response from Hackett Property Serviced Apartments:
Hi Elizabeth,
Many thanks for the great review!
If you decide to stay again this anniversary be sure to let us know so we can arrange something special!
Guest Review for Hackett Property Serviced Apartments, Sunderland
Page: 1 | 2 | 3 | 4 Next
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