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Dumbuck House Hotel Dumbarton
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.5
See all 81 reviews
Glasgow Road

Dumbarton, 

West Dunbartonshire, 


G82 1EG,  United Kingdom
Average Guest Rating for Dumbuck House Hotel, Dumbarton
Guest reviews for Dumbuck House Hotel, Dumbarton are provided by real guests who have actually stayed at the property.
Rooms:
3.2
Value:
3.6
Friendliness:
4.2
Cleanliness:
3.6
Facilities:
3.2
Staff service:
4.0
Location:
3.9
Breakfast:
3.6
Guest Rating:
3.5
From 81 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Isobel
Alone
Stayed: Jan '16
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
2
"Room Originally Allocated Unacceptable"
The room I was originally allocated had only one walls light working and was very dark. When I advised staff (had to ring twice seemed to be very few staff) I was moved to a suite which was excellent… Read more
"Room Originally Allocated Unacceptable"
The room I was originally allocated had only one walls light working and was very dark. When I advised staff (had to ring twice seemed to be very few staff) I was moved to a suite which was excellent. Read less
Likes:
Liked the suite I was moved too which was large had a very comfortable bed and a large tv.
Dislikes:
Breakfast was not great. Only given one very small slice of toast.
Guest Review for Dumbuck House Hotel, Dumbarton
Martin
Mature Couple
Stayed: Jan '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Handy and Worth it"
enjoyable quaint hotel very friendly helpful staff great convenient location, quiet on the night we stayed. hand to airport and Glasgow… Read more
"Handy and Worth it"
enjoyable quaint hotel very friendly helpful staff great convenient location, quiet on the night we stayed. hand to airport and Glasgow Read less
Likes:
friendly staff
Dislikes:
current appearance, due to ongoing renovations
Guest Review for Dumbuck House Hotel, Dumbarton
Stephen
Group of Adults
Stayed: Jan '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Really friendly staff"
I only live 5 minutes walk away but stayed for 2 nights for my brothers wedding. He wasn't getting married there but locally. The stand outfit the Dumbuck is the staff. A really friendly bunch of guys… Read more
"Really friendly staff"
I only live 5 minutes walk away but stayed for 2 nights for my brothers wedding. He wasn't getting married there but locally. The stand outfit the Dumbuck is the staff. A really friendly bunch of guys and girls including the night guy. I would definitely recommend it. The rooms were nice also and the breakfast excellent. With reasonably priced drinks. The staff can have a big influence on any hotel stay good and bad, but they were all excellent with us. Well done Dumbuck House Hotel. Read less
Likes:
The staff, drinks, room and breakfast.
Dislikes:
No
Guest Review for Dumbuck House Hotel, Dumbarton
Rachel
Young Couple
Stayed: Nov '15
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"Reasonable price, slightly disappointed"
We stayed in this hotel for one night. On arrival the exterior of the hotel looked very nice, inside the staff were very welcoming whilst checking us in. Once checked in we headed to our room which wa… Read more
"Reasonable price, slightly disappointed"
We stayed in this hotel for one night. On arrival the exterior of the hotel looked very nice, inside the staff were very welcoming whilst checking us in. Once checked in we headed to our room which was up the first set of stairs, the corridor leading off to the right was extremely creaky and in one corner there were several buckets underneath a leak in the roof, also the floor outside our room seemed to be sinking which was slightly alarming but once in the room it was unnoticeable. Read less
Likes:
The furniture in the room looked to be reasonably new and the toilet was nicely decorated. The staff were friendly and helpful
Dislikes:
Mattress was uncomfortable, other guests creaky floor boards woke us up several time, the shower pressure was ridiculously bad and the bedside lights both had different colours of bulbs in them.
Guest Review for Dumbuck House Hotel, Dumbarton
David
Mature Couple
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
5
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
4
Breakfast:
4
"We booked 2 nights and only stayed one"
On arrival, the staff were friendly and helpful. The room was shabby with holes in the wall, old and faulty shower and shower tray silicone covered in mould. Evening meal was OK but small elements let… Read more
"We booked 2 nights and only stayed one"
On arrival, the staff were friendly and helpful. The room was shabby with holes in the wall, old and faulty shower and shower tray silicone covered in mould. Evening meal was OK but small elements let it down. Staff were friendly but badly trained in customer service. The same applied to breakfast, food good but poor service. Read less
Likes:
Friendly staff
Dislikes:
Dirty shower and shabby room. Poor service and badly trained staff.
Guest Review for Dumbuck House Hotel, Dumbarton
debbie
Mature Couple
Stayed: Oct '15
3
Would not recommend to others.
Rooms:
1
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
1
"Basic accommodation"
No TVs remote in room had to go to reception, no blind at bathroom window had to hang towel up as overlooking car park and felt cold and uncomfortable. No bin in bedroom for rubbishy especially from d… Read more
"Basic accommodation"
No TVs remote in room had to go to reception, no blind at bathroom window had to hang towel up as overlooking car park and felt cold and uncomfortable. No bin in bedroom for rubbishy especially from drink making facilities. Breakfast was abysmal and worst scrambled egg ever, it could have bounced it was so rubbery.
No slip mat in bath and bath got slippery when showering Read less
Likes:
Staff and location and evening meal was delicious
Dislikes:
Rom and breakfast
Guest Review for Dumbuck House Hotel, Dumbarton
Anita
Group of Adults
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"excellent experiences"
Friendly professional welcome awaited our party at reception and continued throughout our stay. Excellent value. Our bedrooms were of a high standard and quality. Restaurant had a wide range of food a… Read more
"excellent experiences"
Friendly professional welcome awaited our party at reception and continued throughout our stay. Excellent value. Our bedrooms were of a high standard and quality. Restaurant had a wide range of food and at reasonable prices. Lovely building. Would definitely stay again Read less
Likes:
The excellent customer care skills, quality of accommodation, in short everything
Dislikes:
No
Guest Review for Dumbuck House Hotel, Dumbarton
John
Mature Couple
Stayed: Sep '15
4
Would recommend to others.
Rooms:
1
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Beautiful room but squeeky bed made sleeping difficult."
We stayed in room 101, a beautiful suite with a king sized bed. But the bed and mattress need work as ever time my husband or I would role over the noise was so loud that it woke us up. We did not h… Read more
"Beautiful room but squeeky bed made sleeping difficult."
We stayed in room 101, a beautiful suite with a king sized bed. But the bed and mattress need work as ever time my husband or I would role over the noise was so loud that it woke us up. We did not have a restful sleep, but believe the fix should be easy before your next guests check in. Read less
Likes:
Nice location and friendly staff. Thank you.
Dislikes:
The squeeky mattress. Our sleep was not peaceful. We needed a vacation from our vacation in that room. Please sort out the squeeky mattress.
Guest Review for Dumbuck House Hotel, Dumbarton
Tim
Mature Couple
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Great stopover to the Highlands"
Stopped over when travelling from northwest England to Mallaig.… Read more
"Great stopover to the Highlands"
Stopped over when travelling from northwest England to Mallaig. Read less
Likes:
Friendly, newly renovated accommodation. Evening meal and breakfast were tasty.
Dislikes:
Room lock didn't work
Guest Review for Dumbuck House Hotel, Dumbarton
Anna
With a colleague
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
1
"Lovely place"
Short, overnight stay after a long trip that made me fell very well the next day and ready for further journey.… Read more
"Lovely place"
Short, overnight stay after a long trip that made me fell very well the next day and ready for further journey. Read less
Likes:
A very helpful hotel receptitonist.
Dislikes:
Breakfast could be more international.
Guest Review for Dumbuck House Hotel, Dumbarton
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
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