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Dumbuck House Hotel Dumbarton
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.4
See all 71 reviews
Glasgow Road

Dumbarton, 

West Dunbartonshire, 


G82 1EG,  United Kingdom
Average Guest Rating for Dumbuck House Hotel, Dumbarton
Guest reviews for Dumbuck House Hotel, Dumbarton are provided by real guests who have actually stayed at the property.
Rooms:
3.2
Value:
3.5
Friendliness:
4.2
Cleanliness:
3.6
Facilities:
3.2
Staff service:
4.0
Location:
3.8
Breakfast:
3.7
Guest Rating:
3.4
From 71 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Michael
Mature Couple
Stayed: Feb '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
4
"Good first impressions"
Shot in the dark online booking for an overnight stay as part of birthday (and Valentine's Day) celebrations, so had no idea what to expect. Lots to recommend and looks like the hotel staff are workin… Read more
"Good first impressions"
Shot in the dark online booking for an overnight stay as part of birthday (and Valentine's Day) celebrations, so had no idea what to expect. Lots to recommend and looks like the hotel staff are working hard to renovate and improve.

The hotel and restaurant were busy but staff very accommodating. The wait for our table at dinner wasn't long and staff were attentive and kept us informed. The menu was varied and interesting and the food well presented and very tasty. Read less
Likes:
Friendliness of staff and the quality of the food.
Dislikes:
Bad night's sleep due in part to fire exit light above the door in the room, but also noise from corridor and other rooms (which it seemed the night porter did his best to deal with).
Guest Review for Dumbuck House Hotel, Dumbarton
Jan
Alone
Stayed: Jan '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Very comfortable"
Short stay,easily booked on line, friendly welcome, easy check in. Good food and drink available, plenty of parking,… Read more
"Very comfortable"
Short stay,easily booked on line, friendly welcome, easy check in. Good food and drink available, plenty of parking, Read less
Likes:
Relaxing, stress free stay
Dislikes:
Overall excellent value for money
Guest Review for Dumbuck House Hotel, Dumbarton
David
Alone
Stayed: Jan '15
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
5
"xx"
xx… Read more
"xx"
xx Read less
Likes:
xx
Dislikes:
xx
Guest Review for Dumbuck House Hotel, Dumbarton
Rosamund
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"The staff couldn't do enough for us."
Our room was pleasant and easily accessible.
Meals were truly delicious and very reasonably priced.
The staff were friendly and went out of their way to help in any way they could.… Read more
"The staff couldn't do enough for us."
Our room was pleasant and easily accessible.
Meals were truly delicious and very reasonably priced.
The staff were friendly and went out of their way to help in any way they could. Read less
Likes:
See above.
Dislikes:
None
Guest Review for Dumbuck House Hotel, Dumbarton
Iain
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
2
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"Lovely suite for Commonwealth games"
An all too brief overnight stay for the Commonwealth games
Given demand for accommodation during the games. I was surprised to find the suite a cheaper price than a basic room at nearby chain hotels… Read more
"Lovely suite for Commonwealth games"
An all too brief overnight stay for the Commonwealth games
Given demand for accommodation during the games. I was surprised to find the suite a cheaper price than a basic room at nearby chain hotels
It did not did sapping the room(s) where lovely with seperate lounge and bedroom
The hotel is undergoing refurbishment so some areas are still in need of improvement but if the quality of out room was an example of where the hotel is headed it is definitely going the right way Read less
Likes:
Room
Quick easy check in (no forms to fill in)
Friendly helpful staff
Quality breakfast
Ample car parking
Very convenient for getting train into Glasgow (10 min walk to station 30 mins on train
Dislikes:
Some common areas undergoing refurb so currently look very tired but can see grat potential
Response from Dumbuck House Hotel:
Ian
Thanks for your review, we are so glad you enjoyed your stay with us.
Please come and visit us again so you can keep up to speed with all our renovations.

Management
Guest Review for Dumbuck House Hotel, Dumbarton
Ian
Young Couple
Stayed: Aug '14
4
Would not recommend to others.
Rooms:
1
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
3
"Overall good but let down by the room (uncomfy bed & poor shower)"
2 night stay for the Commonwealth Games.… Read more
"Overall good but let down by the room (uncomfy bed & poor shower)"
2 night stay for the Commonwealth Games. Read less
Likes:
The staff were extreemely helpful, friendly and welcoming.
Restaurant food was very good.
Dislikes:
The bed was incredibly uncomfortable and gave my wife severe back pain. It was also very small (6ft) which was far from ideal.
The shower was also incredibly poor.
Response from Dumbuck House Hotel:
Ian,
Thank you for taking the time to write a review.
We are in the middle of major renovations at the hotel , the beds, windows and showers in the rooms are high up on the list.
Guest Review for Dumbuck House Hotel, Dumbarton
Rob
Alone
Stayed: Jul '14
3
Would not recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
"Work in progress"
Stayed for 2 nights, hotel going through a lot of renovation work. Can see there is huge potential to be a fantastic hotel if they take care of all the little details in the room.… Read more
"Work in progress"
Stayed for 2 nights, hotel going through a lot of renovation work. Can see there is huge potential to be a fantastic hotel if they take care of all the little details in the room. Read less
Likes:
Hotel was clean and all staff were very friendly.
Dislikes:
Bed was low and hard and blinds did not fit the window so meant light from very early in the morning.
Response from Dumbuck House Hotel:
Rob
Thanks for your review.
All your points are noted and we are working to fix and change all our rooms as part of our renovation.
Windows, beds and showers are high up on the agenda.
Thanks again for taking the time to write your review and for choosing to stay with us.

Management
Guest Review for Dumbuck House Hotel, Dumbarton
owen
Group of Adults
Stayed: Jul '14
2
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
4
"Shame about the rennovations"
A very short stay, small rooms, paint smell throughout the property. Unable to check in early.… Read more
"Shame about the rennovations"
A very short stay, small rooms, paint smell throughout the property. Unable to check in early. Read less
Likes:
helpfulness of staff
Dislikes:
None
Guest Review for Dumbuck House Hotel, Dumbarton
Andy
Young Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Excellent Value"
Stayed for the Commonwealth Games in Glasgow. Very impressed that even with it's proximity to the Games they did not increase their prices.… Read more
"Excellent Value"
Stayed for the Commonwealth Games in Glasgow. Very impressed that even with it's proximity to the Games they did not increase their prices. Read less
Likes:
Nice, compact room had everything we needed. It was excellent value for money. Nice restaurant, pleasant staff; couldn't really ask for more!
Dislikes:
The hotel is undergoing renovation, so there was some works, paint smells etc; however, the work is looking very good and once completed the hotel will be lovely.
Guest Review for Dumbuck House Hotel, Dumbarton
Patricia
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"one night stay"
The hotel is in the middle of a renovation so expect the obvious...strong smell of paint in rooms etc...nothing that opening a window wont cure...a wedding was on when we arrived so place was busy...s… Read more
"one night stay"
The hotel is in the middle of a renovation so expect the obvious...strong smell of paint in rooms etc...nothing that opening a window wont cure...a wedding was on when we arrived so place was busy...service was a tad slow...but we didnt mind as we just sat and enjoyed the surrounds. .full break down of bill wasnt issued when paying bill....maybe not a goid idea to chargebto your room...just pay as you go...other than that...stay was fine...and .staff were excellent thanks Read less
Likes:
As above
Dislikes:
As above
Guest Review for Dumbuck House Hotel, Dumbarton
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
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